Moxi HD DVR - Page 166

My house got struck by lightning and killed my Moxi. Insurance gave all my money back for my Moxi. So I had a chance to look around again to see what DVR options are out there which is not a lot (cable co dvr, tivo, satellite DVR) and guess what... I bought another Moxi. Moxi is not perfect but price/ performance is gecent and throw in a ROKU on the side.. that setup is perfect for me.

I agree with Hawk... just get a cable company DVR and call the customer service to vent your frustration there.

Buying the Moxi will be nothing but trouble for you.. ( and us).

Remote control response is an issue brought up by many here. However, Moxi has great technical support... for at least the times I called.

I've already got a cable company DVR. That is all I've ever had and that is what I plan on keeping.

Awesome!

LOL, perfect choice for you, jason.

The best thing about the Moxi is the 3 tuners. Tivo and Cableco DVR's only have 2. I'd have to make way too many compromises if I only had 2 tuners. 4 would be ideal.

I've got a 3 month old 3 Tuner Moxi that I would like to part ways with.

Works flawlessly, travel a lot and don't watch much TV anymore.

PM me if you are interested.

With one of my old ReplayTV's dying, and with the upcoming discontinuance of the ReplayTV guide, I decided to buy a new Moxi and Mate 3 weeks ago. It was the easiest way of continuing my long time aversion to commercials.

I was all grumpy and groaning in the first week about how the new Moxi was not as good as Replay, and I still feel that way. But I've gotten acclimated to the weirdness of Moxi so that it's slowly becoming normal. Moxi adequately replaces the main function I used my Replay system for: recording TV shows and watching them later without commercials from either of two rooms.

It's flawed, sure, the worst thing being the Mate, with its bad response time, and its inability to record or delete shows from it, and being unable to use the third tuner on the DVR unit. But I'm reasonably happy having a Moxi system now and glad I avoided a cable company DVR or a Tivo. I'm optimistic it'll have a payback regardless of what the owning company does with Moxi. My biggest concern is being prepared for the hard disk going out.

It was great having this forum to read and help me make the decision on getting a Moxi system, even if I did ignore some of you saying don't do it and to get something else.

Hard drive is really easy to swap out.

Instructions are in the link below

http://www.avsforum.com/avs-vb/showthread.php?t=1303511

They double a warranty up to 1 year. In the case of the Moxi, the 1 year warranty effectively becomes 2 years.

$175 was a flat fee, but they cross-shipped (sent one to me, i shipped mine back in the packaging) me what appeared to be a new unit. My unit was >1 year old, which is why i used amex to pay vs. moxi covering it in-warranty.

If you search earlier posts, you'll find my issue, but I think it was a power supply issue.

1402 just arrived here. Three tuners are now active but it doesn't fix the SDV issues with channel availability and error messages.

At least the box isn't neutered now. Amazing that a simple firmware update is all took to fix the problem and yet TWC still left it until the very final week before deadline before they rolled it out.

Other CableCARD amendments come into force next week too. Including the right to self-install and techs must have a suitable number of confirmed-working cards if they have to install.

So if you can pick up a cable box or modem at your local store then you have the right to be able to install a card too.

Hi,

I've been trying to figure how to get service for my Moxi (got fried when my house got hit by lightning) but haven't been able to get any sort of phone number. Moxi's website doesn't make servicing info easy to find.

If someone has this info, can you please post here or pm me with it?

Thanks,
Ian

Bottom of page on right Email link and Phone # 877-933-4430
http://moxi.com/us/site_map.html

Out of Warranty Service
If your product is no longer under warranty, please call ARRIS's Customer Support at 866-969-6694 for information about out of warranty exchanges or repairs.
http://moxi.com/us/support/MC4R/Moxi...doc.pdf#page=7

When requesting service - especially if in warranty or they have a flat rate - it's best not to mention the circumstances of the failure .

Don't know how I missed that, but thank you very much!

I have occassionally seen the channel availability error messages - mostly on certain HD channels. In my case, I go through the following rain dance and it fixes things - until the next time. Usually the "fix" lasts a few months.

1. Disconnect the USB cable between the Moxi and TA.
2. Powercycle the TA. Wait until the TA stops blinking.
3. Reconnect the USB cable.
4. Powercycle the Moxi. Wait until things settle down - usually about 8-10 minutes.

This seems to correct the intermittent "you do not subscribe to this channel" problem. This error does not visit me nearly as often in recent months as it did during the first couple of months I owned the Moxi. It may be related to TWC signal quality - on either the download or upload (TA) side of things. I'm hopeful the newer firmware in the Cisco 1520 will improve things.

Good luck with your 3 tuner TA. I wonder if there are any hardware differences in the various Cisco TAs?

Does anyone know if Google TV will work with the Moxi?

They dropped the price of Google TV to $99

How would it work with it? GTV is garbage.

I am so pleased that my new Moxi now does all three tuners with the Cisco tuning adapter. Had no idea an update was pushed out until reading it on here.

i dunno how one could compare the motorola moxi cable box(cpu based) which is different to the retail version of it. at least get the mc3 moxi(all black on front w/ circle dial) from the cable co that is slower but much more comparable to retail moxi. if you think you're gonna get a huge warranty, forget about the idea altogether. if it fails w/ the cable co, they ship it off and get another hdd put in it most often. i can and have done this myself w/o the inconvience.

Not everyone can get a Moxi through the cable company. The only Moxi I could get was the very first Moxi box. But the cable company is dumping all their Moxi boxes because it costs them way to much to have to fix them all the time.

Does anyone have any info on Cablevision pushing out these updates (particularly in the NY/NJ area)? I just spoke with them yesterday and the person I spoke with clearly had no idea what I was talking about when I asked her about this. Granted, it was just the level 1 support person, but I'd think they would have trained their people, or at least sent a note, if this was being rolled out.

If your TA has not been updated to support four-tuners then they are in violation.

http://www.dwt.com/LearningCenter/Ad...es?find=346217

File a complaint:

http://www.fcc.gov/complaints

Greetings, first time poster and reader of these forums.

I'm posting though because I have a few questions about Moxi.

- From what I can tell, about a year ago in this thread it was said that Moxi can't be used with a NAS. I'm fine with that, but is it possible to get more than 6TB of storage for a Moxi?

- Is it possible to have two 3-tuner Moxis and be able to record 6 shows at once or is this something that I would have to ask my cable provider?

- VisionOn posted a link and I read it. It stipulates that if I bring my own box that the company must offer me a discount, but my CC doesn't provide any of that information on their website. Do I need to specifically ask for these discounts or are they trying to hide them from their customers or are they not in effect yet?

- Can storage drives from the Moxi DVR be attached to the Moxi Mate?

- Can I watch content from a Moxi DVR through the internet or would I need to setup a server? Can only pre-recorded content be watched or can current programming be watched as well if so? What kind of upload speed is needed to watch content online?

i can answer a few of your questions:

Is it possible to have two 3-tuner Moxis and be able to record 6 shows at once or is this something that I would have to ask my cable provider?

Yes you can record 6 shows at once but keep in mind that you need a tuner free to watch live tv.

VisionOn posted a link and I read it. It stipulates that if I bring my own box that the company must offer me a discount, but my CC doesn't provide any of that information on their website. Do I need to specifically ask for these discounts or are they trying to hide them from their customers or are they not in effect yet?

if you buy retail moxi, all you'll need is a multi-stream cable card(m-card) from your provider, which is like $2-$4/month. this will save you from the $15+/month equipment charge per dvr from the cable company.

Can I watch content from a Moxi DVR through the internet or would I need to setup a server? Can only pre-recorded content be watched or can current programming be watched as well if so? What kind of upload speed is needed to watch content online?

you could purchase a slingbox and plug it in to moxi to watch via internet. you'd have access to live tv + recordings.

Yes, you can buy as many Moxi's as you want and rent the CableCARDs from your cableco.


It's not a discount in a direct sense. The cost advantage is that if you rent a cable supplied DVR you will usually pay at least $10 per month (usually more) for each DVR. Once you buy the Moxi, all you need from the cableco is a CableCARD for each Moxi, and they usually rent for less than $5 per month.

Factor in the cost of each Moxi and the fact when you rent a cable DVR if you have any issues they have to replace it as part of your agreement. With a Moxi, you have the standard warranty, and then you're on your own.

Compared to cable DVR's, the Moxi is generally considered to have a better interface, with expansion options generally not available from cable.

You pays your money and you takes your chances.

I agree. It makes you wonder how hard the correction actually was from CISCO and why we needed to wait all this time to access the third tuner. I thought the change by Cisco would require new hardware and a trip to TW for the switch out.

I had a live chat with TW a few weeks ago and they would not provide me a date or the details of the TA upgrade, but an "announcement would be made soon" regarding the firmware update. I have yet to see any announcement from TW, but I am happy that my 3rd tuner works!

I also get the "do not subscribe" message occasionally. Usually I tune to another channel and come back and it appears. Try explaining that to my wife is the issue on why my family hates the moxi. I tell them it is TW and not the moxi, but they don't care. Still waiting for Verizon Fios and then the TA goes to the garbage with TW.

Any know about Google TV's compatibility with Moxi.

I imagine that it would be even more of a pain in the ass, with the IR-blasters/dongles and all...

We all know the MOXI already has poor IR reception anyways...

I am curious about this as well. You willing to be first the buy a Revue and try it out with the Moxi? I have considered purchasing a Revue with price drop, but would like the see the Google update first.