Moxi HD DVR - Page 176

http://www.multichannel.com/article/...Basic_Tier.php

NCTA to FCC: Let All-Digital MSOs Encrypt Basic Tier

Cable Group Files Comments With Agency

John Eggerton -- Multichannel News, 11/28/2011 5:29:38 PM
The National Cable & Telecommunications Association has urged the Federal Communications Commission to allow cable operators that have gone all digital to encrypt their basic tier.

So once they encrypt those of us with cable cards should get them free for a few yrs?

i thought that the combo of cable card and tuner is how we are able to view encrypted/sdv channels now?! i know if i unplug the tuner...i cant get some of the higher channels.

pardon me as a GUI-challenged person for not knowing how to bring up a full posting from search-results; I see that a truncated answer was posted to this question 3 years ago.

My moxi is far out of warranty and remote is failing badly, the hardware is clearly bad, the buttons are sticking and something internally fried too, it can't hold tv setting and is rendering moxi unusable, even considering front-panel controls. (i didn't notice the front panel for 2 years after i got it, the buttons are tiny/invisible).

My usual source for replacement remotes has never heard of MOXI.
Mayday !

What's the best universal remote for controlling a moxi ? Are replacements available from ARRIS?

Get a Harmony.

Lots of Moxi remotes on eBay, look for a black one.

tnx... it is probably time for a logitech harmony...
also i'm not always sure whether it's the remote malfunctioning or the moxi itself. sometimes it gives a delayed multi-fast-beep indication that it has in fact seen and buffered all the remote signals. other times not. i wonder if it's paging/swapping as if it wants to be a moxi 3 instead of a moxi 2.

i'd call up arris for a free remote. just tell 'em your current one is dead or something.. that way you dont get taken through dumb troubleshooting steps.

It requires 2 cable cards and is a network device only. You get more tuners and it's cheaper with 2 Ceton's.

I'm not sure what your setup looks like but I have a Moxi, Roku, and DVD connected to my TV and my harmony 650 works perfect with it. Replaced 4 remotes. They are easy to find online for about $50.

If one views this Verizon FIOS promo, things smell distinctly Moxi. Could it be that Arris contracted to Verizon for the Moxi/Mate system? Certainly the spirit of where FIOS is going is more like Moxi than any other DVR/STB system that I have encountered, limited as that might be.

More interesting, is that the guys at FIOS appear to have embraced the FCC's expressed notion to have an IP based system to distribute paid video. This is a no-brainer IMHO and I wonder if Verizon is jumping off the CC corporate facade and embracing modern technology.

The writeup I saw earlier today said it was a Cisco product.

i think another hdd died. do you think i can replace it w/ the same model seagate and not be detected after ffp method? or if i send it in how much would it be total?

I wonder how long Moxi will maintain the server access to reinstall the software with the FFP?

Good point. It may make sense to use dd to clone a couple of 500gb drives.. or take an image of it.

It cost about ~$125 to get the unit fixed via Moxi

i have info from moxi stating that by doing the ffp w/o being told voids the warranty. im also nervous that midas89 said the logs send up date of hdd install but then acaoacao said moxi only keeps a week or so of logs?! i could do it myself with same exact hard drive w/o the hassle for < $100....argghhhhhh. packetlosss stated he cloned the drive w/ ghost 4 linux but im not sure if it was a fresh install of the s/w?!

note: if you have a 2 or 3 tuner moxi dvr for sale at reasonable price w/o warranty void...pm me.

soldier1, Did you buy the Moxi using a credit card? Amex or Visa Signature? If so, this may fall under extended warranty. Check your card and your purchase date.

I had my repair done under Amex extended warranty.

yes, i had a amazon card at that time. the 1yr warranty went out the window already. im still trying to decide which way to go. im leaning towards playing it safe and sending it in to them.

I hate to contradict those who likely know more than I, but I'm pretty sure the logs go back longer than just a week or so. I had that nasty issue with the Moxi in the bedroom 12/7, and when I called tech support, they were looking at log entries going back at least three weeks & I think even back to mid-October, although I wouldn't swear my mid-October recollection is correct.

I think the logs might also include not only internal & external HDD make & model but also s/n -- does anyone know for sure? If the logs do include the drive's s/n, then I'm not sure using the same make & model of the stock internal drive will be enough to preserve tech support access.

OTOH, wdln posted recently in the Official Moxi Hard Drive Replacement thread that service cost is $149 for units over 365 days old.

I honestly don't know what I'd do were I in your shoes, but I think I'd likely replace the drive myself with a larger drive others have successfully used as internal drives. I think I'd be hard pressed to justify spending $150 to have a too small HDD "officially" replaced with another too small HDD.

JMO,
Saundra

As an aside, I understand I may be playing with fire, but the "bad" external HDD &/or enclosure tech support attibuted to causing the internal HDD in our second Moxi to lose all its recordings is continuing to work fine hooked back up to that Moxi. Yeah, OK, so it's only been a little over 2 weeks, but still. I wish I had a better understanding of this stuff, but my gut tells me the problem never was with the external storage since at least some of the shows recorded there survived The Trouble while none of the shows recorded on the internal drive survived. But, what do I know? LOL -- well, I know I'm taking the risk of losing recorded content again, but I'm hoping things will continue to work until a good non-Tivo alternative is available for people like me who lack the stones to tackle trying to build a WMC 7 PC. I had reason to go into our local computer shop a couple of days ago, and they definitely aren't up for the task, which I suspected but it's still a pity.

no worries. we just want to get to the truth here and appreciate the info. it more than likely does include part of the s/n in the info it sends to them. im staring at the first failed internal hdd i had w/ this company (and in my life) right now. anyway, i hope all stays well for ya. thats weird (but not surprising with the poor choice of internal hdd) how all the recorded shows on internal hdd disappeared...did you have to re-setup channel list, etc.?

If you are comfortable hooking up a HD, I would not send it back to them to replace the drive. The 500GB drives they used (Pipeline HD) are pretty crappy drives and very prone to failure. It's really too small for recording HD shows anyway. Save yourself a lot of agravation and just replace it with a 2TB drive. Personally I would recommend a 7200 rpm drive. They are not much louder nor run much hotter than 5900 or 5400 rpm drives.

I currently have a Seagate 1.5TB Baracuda LP in mine (It's 5900 RPM drive). I think it's louder than the 7200RPM drive in my HTPC.

Replace your drive with one that is verified to work for your tuner model; see separate thread for that. Why replace yourself? Get a better hard drive, more space, and a faster Moxi GUI.

I still hope Arris releases the new Moxi-based device to retail maybe via a 3rd party company that wants to handle support and such.

g4l has failed me on both a good drive and bad drive. im considering all options. im going to try to repair the bad drive w/ s/w.

Since your original drive is bad, you won't be able to use G4L to cone it. I think you can either send it in or use the 4FP.

I have a Moxi HD DVR (1500T3) and a Moxi Mate (MP-1000) that I would like to sale. Used very little during the past year. Just hooked up to the TV, did a channel scan and everything works... didn't test cable card. Played back some older recordings as well. Make me an offer.... I need to get a new NAS for home!

sorry to keep posting my situation. the thing is that g4l also didnt work for a working dvr hdd. it goes to a grey screen @ 59% and never recovers. argghh. looking for other s/w but w/o luck for doing the job.

solder... g4l did work for me

Here my instructions from before.

http://www.avsforum.com/avs-vb/showt...l#post18386464

Do you have another computer to use?

i followed those exact instructions. maybe i should disconnect any cables from the desktop pc. i could try this on the laptop but it would be much more difficult. i have x64 bit cpu and i dont know if thats causing an issue. i have 2 sata drives connected internal in desktop and am doing the 500gb drive to a 1tb drive.

There could be some bad sectors on the destination drive. Also keep in mind that g4l of a 500gb drive onto a 1TB drive will only give you 500gb of space.

Don't fear the 4fp.