Originally Posted by soldier1
i have info from moxi stating that by doing the ffp w/o being told voids the warranty. im also nervous that midas89 said the logs send up date of hdd install but then acaoacao said moxi only keeps a week or so of logs?! i could do it myself with same exact hard drive w/o the hassle for < $100....argghhhhhh. packetlosss stated he cloned the drive w/ ghost 4 linux but im not sure if it was a fresh install of the s/w?!
I hate to contradict those who likely know more than I, but I'm pretty sure the logs go back longer than just a week or so. I had that nasty issue with the Moxi in the bedroom 12/7, and when I called tech support, they were looking at log entries going back at least three weeks & I think even back to mid-October, although I wouldn't swear my mid-October recollection is correct.
I think the logs might also include not only internal & external HDD make & model but also s/n -- does anyone know for sure? If the logs do
include the drive's s/n, then I'm not sure using the same make & model of the stock internal drive will be enough to preserve tech support access.
posted recently in the Official Moxi Hard Drive Replacement thread that service cost is $149 for units over 365 days old.
I honestly don't know what I'd do were I in your shoes, but I think I'd likely replace the drive myself with a larger drive others have successfully used as internal drives. I think I'd be hard pressed to justify spending $150 to have a too small HDD "officially" replaced with another too small HDD.
As an aside, I understand I may be playing with fire, but the "bad" external HDD &/or enclosure tech support attibuted to causing the internal
HDD in our second Moxi to lose all its recordings is continuing to work fine hooked back up to that Moxi. Yeah, OK, so it's only been a little over 2 weeks, but still. I wish I had a better understanding of this stuff, but my gut tells me the problem never was with the external storage since at least some of the shows recorded there survived The Trouble while none of the shows recorded on the internal drive survived. But, what do I know? LOL -- well, I know I'm taking the risk of losing recorded content again, but I'm hoping things will continue to work until a good non-Tivo alternative is available for people like me who lack the stones to tackle trying to build a WMC 7 PC. I had reason to go into our local computer shop a couple of days ago, and they definitely aren't up for the task, which I suspected but it's still a pity.