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Moxi HD DVR - Page 202

post #6031 of 6199
Quote:
Originally Posted by giomania View Post

I like it just fine. Forced subs are an issue with the RealTek chips, apparently. They just discussed this recently in the official thread: http://www.avsforum.com/t/1420605/official-mede8er-x3d-1000-800-600-streamer-thread/1000_100#post_23847281

Mede8er1 replied with some details on development progress.

Mark
Yeah, I don't think they'll likely lick the forced subs until they ditch the RealTek chips which are pretty mediocre to begin with. And that starts with the Meduia8er. Oppo managed their shift in video chipsets fairly seamlessly. Continuing from the link you posted was a post from some claiming that its so easy to transcode into MKV. With 1100+ titles in my library ain't nothing's easy; even ripping ISOs to a NAS is time consuming. Plus always having the iso image allows me to compensated for my clumsiness in stepping on disks and cracking a couple of titles. Doh! Thanks for the feedback, nonetheless.
Edited by Operon - 10/18/13 at 9:29am
post #6032 of 6199
Quote:
Originally Posted by VisionOn View Post

Out of curiosity is anyone still using the OEM drive? If so how long has it been active for?

I got just over three years out of mine if I remember correctly. It would be interesting to know if anyone is managing to squeeze out more operational time. Who will have the last drive standing?

Others have already surpassed me, but I thought I'd add my stats anyway smile.gif

Both of my original 3-tuner Moxis were RMAed -- they were both initially activated on 5/4/2010.

Replacement Moxi 1 was activated on 6/30/2010 & still seems to be working well enough, although it has some odd reboots, but that's really nothing new.

Replacement Moxi 2 was activated on 8/19/2010 & has had its share of issues but has been behaving since the last time it dumped all the recordings on the internal drive.

As long as I'm posting, does anyone have a link to the instructions to the 4FP when replacing the internal drive? I should have bookmarked the specific instructions when I came across them, but I failed to do so & would really like to have them handy for the inevitable time.


TIA,
Saundra
post #6033 of 6199
post #6034 of 6199
Quote:
Originally Posted by sslund View Post

Others have already surpassed me, but I thought I'd add my stats anyway smile.gif

Both of my original 3-tuner Moxis were RMAed -- they were both initially activated on 5/4/2010.

Replacement Moxi 1 was activated on 6/30/2010 & still seems to be working well enough, although it has some odd reboots, but that's really nothing new.

Replacement Moxi 2 was activated on 8/19/2010 & has had its share of issues but has been behaving since the last time it dumped all the recordings on the internal drive.

As long as I'm posting, does anyone have a link to the instructions to the 4FP when replacing the internal drive? I should have bookmarked the specific instructions when I came across them, but I failed to do so & would really like to have them handy for the inevitable time.


TIA,
Saundra

I had created a consolidated document, and posted them in the thread linked above, which I have linked in my signature below.

Mark
post #6035 of 6199
all the details are in the second post in the above link.
post #6036 of 6199
Quote:
Originally Posted by VisionOn View Post

all the details are in the second post in the above link.

Yes it is, but sometimes people need more than a minimalist instruction set, which I believe I have provided. I created it for myself, and just shared it with the community. Options are always a good thing, in my opinion.
post #6037 of 6199
Hypothetical question:

If we all got letters from Arris saying that starting in 2014 we would have to pay a monthly fee to keep the guide, how many here would pay vs jumping ship and getting something like a Tivo (or heaven forbid) going back to a STB?
post #6038 of 6199
Quote:
Originally Posted by bootman_head_fi View Post

Hypothetical question:

If we all got letters from Arris saying that starting in 2014 we would have to pay a monthly fee to keep the guide, how many here would pay vs jumping ship and getting something like a Tivo (or heaven forbid) going back to a STB?

Screw that.

If they want to charge for something they need to start updating their own software first.
post #6039 of 6199
Quote:
Originally Posted by VisionOn View Post

Screw that.

If they want to charge for something they need to start updating their own software first.

The guide is done by a third party that Arris currently pays a monthly fee to.
Support for this product has been officially dead for over a year now so you can't really lump the two together.
(especially if you say started to pay the fee directly to the third party vs Arris)

But I do hear what you are saying. smile.gif
Just with the hardware that is in these things I don't know how much more they can do to the interface.
post #6040 of 6199
I know where the guide data comes from and that is not worth paying a rental fee. I would rather jump to a new TiVo lifetime than pay again for old technology.

If Arris want to treat the Moxi as a premium service on top of the fee-free price we all paid then they need to start treating the box as a premium device. There is almost nothing that separates Moxi from TiVo or even an MSO box now. Multiple tuners and network streaming boxes are commonplace.

And there is plenty Arris can do to the UI. From placing the caption toggle in a more user friendly place to fixing the visible code in the info box for favorites. That is just laughably embarrassing.
post #6041 of 6199
that is not an option. lifetime subscriptions were purchased.
post #6042 of 6199
Quote:
Originally Posted by sslund View Post

Replacement Moxi 2 was activated on 8/19/2010 & has had its share of issues but has been behaving since the last time it dumped all the recordings on the internal drive.

First, thanks for the FFP instructions -- I read the replacement drive thread along with this one but hadn't bookmarked specific posts with the instructions . . . and didn't relish wading through all the pages of posts here or there to find the specifics.

Second, I think I cursed myself by posting my drive longevity as after commenting that it had been behaving itself flawlessly for the last few months, the hard drive in Moxi 2 suddenly bit the dust sometime between last evening & now. So, I'm glad the question was asked when it was because that prompted me to ask about where exactly the FFP instructions can be found smile.gif

I'll ask over there, but off-hand, does anyone know if a drive that was being used as Moxi's external drive can be used as the internal one? I know it would be helpful if I could post the drive specifics, but I purchased six hard drives at the same time & am not sure where I put which. I do know that for the external drives, I purchased & have been using drives that were recommended in this thread and that they are Seagate Barracuda drives of some flavor circa 2010 either 1.5 or 2 TB. I was thinking that maybe I'd just use what had been an external drive as an internal one until I can wade through the Replacement Drive thread to figure out what to get & until delivery (I live in a relatively rural area so the odds of finding an appropriate drive locally are slim-to-none).

TIA,
Saundra
post #6043 of 6199
Quote:
Originally Posted by teeitup View Post

Still plugging along with my original drive. Almost 3.5 years (Moxi purchased in 5/2010)

I must have jinxed myself too. Now my Moxi is acting up. Frequent pixelation and audio/video dropouts. I assume this is a failing hard drive? Trying to decide if I should send in to keep my moxi support our replace myself. I will see how long I can live with it doing this. It will be fine then start to have the stutters. When watching from a mate it will dropout and give a brief "you do not subscribe to this channel" message.
post #6044 of 6199
I feel your pain frown.gif I don't know enough to know if the symptoms you describe are indicative of a failing hard drive, but I did want to ask you what support you think you'll preserve by sending it back to Moxi rather than doing it yourself? The warranty has long expired, and while I hate to say it, I've not found Moxi to be particularly helpful (and that's putting it mildly) in recent months even before I replaced my hard drive. For a stunning lack of support, see here for what happened to me when my cableco switched feeds and the channel logos disappeared from the Program Guide. I'll just note that these weren't "new" channels -- the logos existed prior to the feed change -- and I was shocked to learn that I was no longer considered a customer, so Moxi had no interest in fixing the problem.

FWIW, I recently replaced my hard drive, and the process was absolutely painless . . . and saved me something like $150 (not sure if that $249 I've seen discussed covers shipping or not) over what I would have had to pay Moxi to have them send me a refurbished unit. You can read my drive replacement experience here as well as those of others in that thread. I will say that since replacing the drive, things have been working wonderfully & it seems that everything is a bit quicker and more responsive . . . and more quiet, which was a surprise to me. I guess I'd just gotten used to the low sound, but I've definitely noticed that things are quieter in the bedroom now.

HTH,
Saundra
post #6045 of 6199
Good to see you had success recently with replacing a hard drive.  I will also go with the Seagate SV35 if I do the replacement.I haven't had to call Moxi support recently, but when I did call they were able to resolve my issues.  I had a channel lineup issue once and problems with online scheduling via moxi.com.  My biggest fear is a component other than the hard drive failing.  Not 100% sure my current Moxi issues are hard drive or something else.  I doubt repair parts for the Moxi are readily available so in that case it would be nice to have the ability to send to Moxi for repairs.  On the other hand, it seems the majority of hardware failures are hard drive related.  And having a larger hard drive would be nice vice getting another 500GB by going the Moxi support route.

Sent from my SPH-L900 using Tapatalk
post #6046 of 6199
Some of us are not running the standard firmware.
Replacing a drive on our own and reloading will just give us the firmware available to everyone and in my case, this will break the Cablevision Cisco encryption and my cable card will no longer work.
(I'm on the original drive also)
post #6047 of 6199
Quote:
Originally Posted by bootman_head_fi View Post

Some of us are not running the standard firmware.
Replacing a drive on our own and reloading will just give us the firmware available to everyone and in my case, this will break the Cablevision Cisco encryption and my cable card will no longer work.

What Moxi firmware are you running and what was the reason for it?

Incompatibilities with CCs are more often than not resolved on the card side. Either by firmware updates directly to the card or by replacing the card with a more recent batch.

I'm currently running PKEY 1.5.3 F.p.1101 and if you are then you should be able to run a new drive with no problem. Any card firmware that is later than the Moxi firmware you received will probably have altered any incompatibility you originally had.
Edited by VisionOn - 11/14/13 at 4:26am
post #6048 of 6199
Quote:
Originally Posted by VisionOn View Post

What Moxi firmware are you running and what was the reason for it?

Incompatibilities with CCs are more often than not resolved on the card side. Either by firmware updates directly to the card or by replacing the card with a more recent batch.

I'm currently running PKEY 1.5.3 F.p.1101 and if you are then you should be able to run a new drive with no problem. Any card firmware that is later than the Moxi firmware you received will probably have altered any incompatibility you originally had.

It was due to Cablevision switching over to Simulcrypt last April.
When I get home tonight I'll post my firmware version.

Here is a portion of the email from tech support on 4/30/12.
Quote:
Hi,
Thank you for the update as we now believe that Cablevision has gone over to Simulcrypt in your area as you are not able to tune to any of your encrypted channels.
Our management has approved attempting to update your Moxi HD DVR and Moxi Mates to a release that may support changes Cablevision has made in your area. We do not know if this will fix the issue, and if it does not, will revert the update.

We have initiated this software update. It will take 5- 10 minutes and then reboot.

Once the software update is complete, you're Moxi DVR and Mates will reboot.
Then on your Moxi DVR, tune to all of your subscribed encrypted (unscrambled) channels to confirm if you now show video.
post #6049 of 6199
If your card has a build date later than that email there is a good chance the problem is fixed. Cablevision had to fix the cards to use the six tuners of the Roamio so if that isn't deployed now it soon will be.

You could just go and get a new card and see if the firmware is more recent too. Then take back the old one.

TiVo community is very active tracking CableCARD updates because of the constant product and software revisions they have, so you should keep an eye on TiVo news and forums dealing with Cablevision.

That email doesn't seem to indicate a firmware update, instead it sounds like software. Are you using something other than 6.1.1.9R4BR-P.319355?
Edited by VisionOn - 11/14/13 at 7:13am
post #6050 of 6199
]The Moxi uses Playon for it's media server. The last update (from Playon, last night) allows for hooking into Amazon's video (the one you get with Prime shipping). Also YouTube sign in and several other download services. Now tv is much more complete. Way to go.cool.gif
post #6051 of 6199
I watched Amazon Instant Video via PlayOn through the Moxi several months ago, so I am not sure what they added last night in the update?

Mark
post #6052 of 6199
The ability to tag anything on Internet and have it show on TV. Now you can pick and choose and have it d loaded for later watching. You can pick your movies earlier in the day and not be caught up in Prime time congestion.
post #6053 of 6199
Anybody know if Moxi disabled the news ticker that you could bring up at the bottom of the TV screen, no longer seems to work.
post #6054 of 6199
Yep, Ticker is completely gone here. Even the useless icon in the menu is gone. I guess Arris didn't want to pay for the news feed. I expect they are trying to chop things off so that we eventually all stop using it. Cheap backstards.

post #6055 of 6199
yep, its gone. it sux to lose it but it took like 30min to update scores at times if even that. it must've happened in Thursdays reboot.
post #6056 of 6199
Mine does not work either. I don't use it, but interesting to note it seems to be deactivated. Tried multiple Moxi units- All the same.
post #6057 of 6199
I hope nothing else goes away.
post #6058 of 6199
Quote:
Originally Posted by dz2k View Post

yep, its gone. it sux to lose it but it took like 30min to update scores at times if even that. it must've happened in Thursdays reboot.

I think it might have been Tuesday night as there was a 12:00 AM reboot.
post #6059 of 6199
Quote:
Originally Posted by teeitup View Post

I must have jinxed myself too. Now my Moxi is acting up. Frequent pixelation and audio/video dropouts. I assume this is a failing hard drive? Trying to decide if I should send in to keep my moxi support our replace myself. I will see how long I can live with it doing this. It will be fine then start to have the stutters. When watching from a mate it will dropout and give a brief "you do not subscribe to this channel" message.

Well I found the problem with my Moxi and it ended up not being the hard drive. It was the Google TV box (Sony NSZ-GS8) I had connected via HDMI between my Moxi and TV. Still unsure why it was affecting the Moxi as it was on a "downstream" but I guess HDMI is different than the old analog connections. Even the Moxi mates were affected. Odd though that is worked OK 90% of the time but I would get these occasional audio/video dropouts and corrupted recordings. Anyways I disconnected it about a week ago and everything is back to normal. Here is the response I received concerning this from Moxi support (yes still alive and well).

"GoogleTV products do not support the Moxis, and the reported behavior is one set amongst many possible issues that you can run across when the Moxis are connected to a GoogleTV device in any way. Please make sure the Moxi does not connect to it, and you shouldn’t experience the problems anymore.

Some other common symptoms with GoogleTV devices connected to the Moxi HD DVR or Moxi Mates are:

1: Corrupted or failed recordings

2: Spontaneous lock-ups or reboots

3: Software corruption that may or may not be recoverable without being sent in for repair

4: Performance degradation"
post #6060 of 6199
from my experience, the moxi doesn't like anything connected to it besides a tv. this goes for coax connections too so I don't advise to put a signal out from a device to the moxi.
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