or Connect
AVS › AVS Forum › HDTV › HDTV Recorders › Moxi HD DVR
New Posts  All Forums:Forum Nav:

Moxi HD DVR - Page 204

post #6091 of 6199
they work good for me. not sure how fast yours are nor your connection speed.
post #6092 of 6199
Quote:
Originally Posted by dz2k View Post

they work good for me. not sure how fast yours are nor your connection speed.

Do you think plugging it into a surge protector could cause an issue? Also...I have x10 like automation adaptors is the same room as the router...they pass commands over power lines...could that be an issue? I got the Cisco power line 4 port adaptor.
post #6093 of 6199
yes. it says plug them directly to wall outlet. i have cisco too.
post #6094 of 6199
Powerline adapters are highly dependent on your wiring. They work best when on the same circuit. They can still work ok on different circuits if on the same phase, but are usually crap if they are on opposite phases.
post #6095 of 6199

Having some trouble with a Moxi I picked up on ebay. I tried to go into Moxi Setup and remove the previous owner from the device, I have not been successful doing this. (image below)

 

I have tried the four finger press (4FP) to initiate a rebuild of the device, and have noted the following behavior.

 

When behind my home gateway, the reults of the 4FP are always a blinking left-most amber light within 2 seconds of the screen flashing and displaying Moxi for the second time.

 

When connected directly to my cable modem the behavior differs. After the 4FP the device stays at the second iteration of the Moxi screen for a significant period of time (30-60 seconds?) with no lights before it reboots itself and goes through a normal boot-up sequence. I'm stuck. I'm not sure exactly the process.

 

I have done this successfully once before, I remember it being nothing short of a nightmare then as well but I can't remember what the screens looked like. After a successful 4FP the recovery screen popped up almost immediately if I remember correctly.

 

Anyone have any suggestions or a more detailed sequence of events that can bring up the recovery screen with a higher degree of success?

 

-TIA

 


Edited by jsloan2 - 1/28/14 at 2:34pm
post #6096 of 6199
Perhaps the HDD is defective. You may want to swap out the hard drive and try again.
post #6097 of 6199
Quote:
Originally Posted by mmihalik View Post

Perhaps the HDD is defective. You may want to swap out the hard drive and try again.

The device will boot up, i can see the previous user's recorded content. (It doesn't play since my cablecard is different) I can navigate the menu. It doesn't appear to be a bad HDD, seems like an issue interacting with remote services from Arris/Moxi. Wish I had gear to pull a packet capture.

post #6098 of 6199
take out cc and try the reset direct to cable modem. i gave tips on this before.
post #6099 of 6199
Quote:
Originally Posted by dz2k View Post

take out cc and try the reset direct to cable modem. i gave tips on this before.

probably lost in the 204 pages of the thread. trying now. if it works maybe mods can add to the 4FP instructions?

post #6100 of 6199
Just for reference I have been following these: 4FP i structions. http://www.avsforum.com/t/1303511/official-moxi-hard-drive-replacement-thread

The moxi boot sequence is as follows when power is applied:
Moxi illuminates on the DVR.
Amber lights sweep left to right.
Hard drive spins up.
Right most amber light remains on.
Moxi is displayed on television.
Right most amber light goes out.
10-15 seconds pass.
Video Signal resyncs/resets causing a brief disruption of Moxi output on television.

I found on a later post that the timing of the 4fp should be initiated is when the hard drive spins up.

Do I need to let go of the buttons at a certain time or can I hold them until the restore screen appears?

Is the HDD spin up truely the correct time to press all four arrows?

Occasionally during the process I've gotten a moxi screen and all 3 amber lights blinking about once per second.
post #6101 of 6199
Quote:
Originally Posted by dz2k View Post

take out cc and try the reset direct to cable modem. i gave tips on this before.

Thanks for the tip but I didn't have any luck with that either. I disconnected / removed everything except the ethernet cable and HDMI cable. No joy.

post #6102 of 6199
I have 2 Moxi 3 Tuner DVR's and 3 moxi mates and have been using them for several years. Replaced hard drives once on each DVR about a year ago.

Anyway, I got a letter in the mail the other day from Verizon saying they are making changes to their infrastructure on Feb. 25th and that they detected that my current cablecard devices may no longer work properly after this date, that I would only get very basic channels.

Did anyone else with a Moxi DVR on FIOS service get this letter? Is this a definite thing?

I've been holing off purchasing anything new since TiVo is going to cost me additional monthly fees and since I already updated all my PC's to Windows 8.1 the InfiniTV + Expanders option is not too enticing right now either. Been keeping my fingers crossed samsung would come to the rescue with a consume cablecard DVR system :/
post #6103 of 6199
I have 3 moxis and 3 mates so I am very sensitive to this. Using FIOS NYC. No letter received. All works well.
post #6104 of 6199
I just read it again. Says they are changing their encryption method and that most devices manufactured before 2011 (including my MOXI DVR's) will only be able to receive non-encrypted clear qam channels 1-49 and 500 - 549.
post #6105 of 6199
if moxi doesnt have a fix for you, id switch providers. they wont like that u swapped hdds.
post #6106 of 6199
Quote:
Originally Posted by jsloan2 View Post

Just for reference I have been following these: 4FP i structions. http://www.avsforum.com/t/1303511/official-moxi-hard-drive-replacement-thread

The moxi boot sequence is as follows when power is applied:
Moxi illuminates on the DVR.
Amber lights sweep left to right.
Hard drive spins up.
Right most amber light remains on.
Moxi is displayed on television.
Right most amber light goes out.
10-15 seconds pass.
Video Signal resyncs/resets causing a brief disruption of Moxi output on television.

I found on a later post that the timing of the 4fp should be initiated is when the hard drive spins up.

Do I need to let go of the buttons at a certain time or can I hold them until the restore screen appears?

Is the HDD spin up truely the correct time to press all four arrows?

Occasionally during the process I've gotten a moxi screen and all 3 amber lights blinking about once per second.

If you want the collective wisdom of ftp instructions, check the link in my signature. It is more detailed, but that can be considered more complicated. Anyway, they are there if you need them.

Mark
post #6107 of 6199
I have Fios & so far no letter.

Sent from my Galaxy Nexus using Tapatalk
post #6108 of 6199

I have a Moxi 3 Tuner, full retail version with updated WD 1TB Hard Drive.

 

HDMI does not seem to be working correctly, however Composite output work correctly. When Moxi is connected via HDMI I get the MOXI "Checking hard drive" screen but nothing beyond that, screen flickers green quickly then black and TV eventually says no signal. If on Component I get the checking harddrive then the Moxi start progress bar, then the Moxi restarts. On composite I get Moxi start menu ect functions as normal. I would like to use HDMI due to HD digital output and my TV only has one AV / Component input that we are using for my son's XBOX 360 vs 3 free HDMI inputs.

 

Any help would be appreciated.


Edited by akin47 - 1/28/14 at 7:26pm
post #6109 of 6199
Quote:
Originally Posted by giomania View Post

If you want the collective wisdom of ftp instructions, check the link in my signature. It is more detailed, but that can be considered more complicated. Anyway, they are there if you need them.

Mark

I found your word doc. Very informative and it confirmed that I was performing the 4FP correctly. So I built a network tap that would allow me to see the tx data from the moxi as it was booting up. After the dhcp ack I see an immediate ARP for the gateway. The gateway then starts getting blasted with syslog. At the end there rmadisk: RMA:Starting\n
There are then several attempts for an http syn to the default gateway. No additional ARP entries requesting addresses (i.e. an address owned by moxi/arris).

I'll investigate further tomorrow.
post #6110 of 6199
Quote:
Originally Posted by akin47 View Post

I have a Moxi 3 Tuner, full retail version with updated WD 1TB Hard Drive.

HDMI does not seem to be working correctly, however Component and Composite outputs work correctly. When Moxi is connected via HDMI I get the MOXI "Checking hard drive" screen but nothing beyond that, screen flickers green quickly then black and TV eventually says no signal. If on Composite or Component I get Moxi start menu ect functions as normal. I would like to use HDMI due to HD digital output and my TV only has one AV / Component input that we are using for my son's XBOX 360 vs 3 free HDMI inputs.

Any help would be appreciated.

No real answer but have you tried another HDMI cable? Cheap at Walmart or blue jeans cable.
post #6111 of 6199

Ok, so there's definately a difference between the startups doing the 4FP inside my gateway and outside my gateway. It looks like it gets further inside but that has the leftmost amber light blinking.

 

Outside there are no lights at all and an eventual reboot.

 

Looking at the packet traces there's a HTTPS request to a url looking for TARGETVERSION on both. It just so happens that my home gateway is listening on port 443. My ISP's gateway thankfully is not.

 

Another thing I noticed is that even though I specifically selected the option for Moxi to update its software (and it did prompt me to reboot once) it is still showing an old version installed.

 

There was quite a delay ~30 mins between update finish and software install. I've included the http requests incase anyone is interested. WGET works like a charm, just request the first URL and you get a 302 to the second.

 

Binaries if anyone is interested:

https://drive.google.com/file/d/0B60HU1y0Y5oPX0dTQzJSQ1RBdXc/edit?usp=sharing

 

After rebooting the new software was listed as active. When I rebooted the second time to try 4FP there was no change - I was unable to get the recovery screen. When I came back to the gui, the version of software present prior to the update was active and I had a message that an update was available.

 

This behavior indicates that the drive may indeed be bad.

 


Edited by jsloan2 - 1/28/14 at 2:35pm
post #6112 of 6199

Attempted 4FP on known working Moxi with the following conditions true:

 

  • Connected behind residential gateway.
  • CableCARD installed.
  • COAX connected.
  • SDV Tuning Adapter connected.

 

Worked flawlessly every time.

 

The packet capture is similar to the device that is not working except the target version was verified then you see the syslog message indicating system is waiting for OK push.

 

 

I wish I had a device I could blow away because I'm really interested in what that transaction looks like!

post #6113 of 6199
Quote:
Originally Posted by TeeJay1952 View Post


No real answer but have you tried another HDMI cable? Cheap at Walmart or blue jeans cable.

I have tried other HDMI cables including the one that is working with my BlueRay. now having issue with component.... I am beginning to think I am having a issue with the software. 

post #6114 of 6199
Quote:
Originally Posted by akin47 View Post

I have tried other HDMI cables including the one that is working with my BlueRay. now having issue with component.... I am beginning to think I am having a issue with the software. 

Doesn't make sense why HDMI would affect anything.

If you are attempting to format the drive then failure to boot is more likely your network and any firewall router interfering with the path. If that's the case plug the Moxi directly into the modem.

If the drive was working previously but has no video after startup then just switch through the video signal formats:

1. On the front panel, press and hold the Moxi and Up arrow buttons until the LED flashes (about five seconds).
2. Then press the right or left arrow button until the LED flashes. Continue this until you see video.
post #6115 of 6199
Quote:
Originally Posted by TeeJay1952 View Post

Quote:
Originally Posted by akin47 View Post

I have a Moxi 3 Tuner, full retail version with updated WD 1TB Hard Drive.

HDMI does not seem to be working correctly, however Component and Composite outputs work correctly. When Moxi is connected via HDMI I get the MOXI "Checking hard drive" screen but nothing beyond that, screen flickers green quickly then black and TV eventually says no signal. If on Composite or Component I get Moxi start menu ect functions as normal. I would like to use HDMI due to HD digital output and my TV only has one AV / Component input that we are using for my son's XBOX 360 vs 3 free HDMI inputs.

Any help would be appreciated.

No real answer but have you tried another HDMI cable? Cheap at Walmart or blue jeans cable.

Mine does this...I wait it out...after 10-15 min it boots up. Not sure what the issue is but it still works.
post #6116 of 6199
Hey guys...I just bought a charter gray button silver/black remote off of ebay. Doesn't seem to work with my Moxi DVR..3 Tuner...is there anything special that I should be doing to get it to work? I read previously is this thread that it would work.
post #6117 of 6199
Quote:
Originally Posted by Sense Field View Post

Hey guys...I just bought a charter gray button silver/black remote off of ebay. Doesn't seem to work with my Moxi DVR..3 Tuner...is there anything special that I should be doing to get it to work? I read previously is this thread that it would work.

This might be a dumb question ... do you know if it was working when you bought it? Do the buttons light up? Is the IR lamp functioning?

No real way to tell if the IR is working unless you have have an IR receiver or learning remote to fire it at though.
post #6118 of 6199
Quote:
Originally Posted by VisionOn View Post

Quote:
Originally Posted by Sense Field View Post

Hey guys...I just bought a charter gray button silver/black remote off of ebay. Doesn't seem to work with my Moxi DVR..3 Tuner...is there anything special that I should be doing to get it to work? I read previously is this thread that it would work.

This might be a dumb question ... do you know if it was working when you bought it? Do the buttons light up? Is the IR lamp functioning?

No real way to tell if the IR is working unless you have have an IR receiver or learning remote to fire it at though.

It works...I have a learning remote... It learned the commands. They just don't work with my retail moxi.

ysu4esyv.jpg
post #6119 of 6199
yqetamyz.jpg

5ajuvaje.jpg

uzupujen.jpg

Looks like two completely different sets of guys. Moxi retail on the left.

What is interesting is that the shell and buttons of the charter remote feel MUCH higher quality then the retail remote...but it looks like more is going on inside the retail remote.

Sooo...not a good idea to buy a Charter remote off of ebay unless you want to swap guts with a working retail remote (I did swap guts)
post #6120 of 6199
Quote:
Originally Posted by Sense Field View Post

yqetamyz.jpg

5ajuvaje.jpg

uzupujen.jpg

Looks like two completely different sets of guys. Moxi retail on the left.

What is interesting is that the shell and buttons of the charter remote feel MUCH higher quality then the retail remote...but it looks like more is going on inside the retail remote.

Sooo...not a good idea to buy a Charter remote off of ebay unless you want to swap guts with a working retail remote (I did swap guts)

whoa, i wouldnt say all that about ebay moxi remotes. u simply purchased the wrong remote. u bought the 1st gen motorola moxi remote as the box was all grey color i think. it wont work. u can buy the grey remote but it must have white channel number buttons. do note there is no backlight. u could call moxi and get a free one like the original too if its available.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: HDTV Recorders
AVS › AVS Forum › HDTV › HDTV Recorders › Moxi HD DVR