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Moxi HD DVR - Page 24

post #691 of 6199
My wife likes to turn off power to our electronic units when not in use. She switches off the power strips. I think this is a no no for the Moxi HD unit. However, will it hurt the Moxi Mate if I switch off the power to it when I am not using it.
post #692 of 6199
Quote:
Originally Posted by acaoacao View Post

My wife likes to turn off power to our electronic units when not in use. She switches off the power strips. I think this is a no no for the Moxi HD unit. However, will it hurt the Moxi Mate if I switch off the power to it when I am not using it.

Considering there's nothing constantly "active" in the Mate apart from the network connection I don't see why it would.
post #693 of 6199
Quote:
Originally Posted by acaoacao View Post

My wife likes to turn off power to our electronic units when not in use. She switches off the power strips. I think this is a no no for the Moxi HD unit. However, will it hurt the Moxi Mate if I switch off the power to it when I am not using it.

That would kill any scheduled recordings AND may cause issues with guide data download, or remote scheduling.
post #694 of 6199
Quote:
Originally Posted by acaoacao View Post

My wife likes to turn off power to our electronic units when not in use. She switches off the power strips. I think this is a no no for the Moxi HD unit. However, will it hurt the Moxi Mate if I switch off the power to it when I am not using it.

I don't know about the Mate, but Moxi support recommends that the DVR be left on.

The Moxi connects daily to download guide data and check for software updates, and many of these connections will occur late at night. This connection also uploads logs with any software errors, to help Moxi diagnose and fix any issues the customer might report.

As on TiVo, you can force a connection to manually check for new guide data and software updates since the last nightly connection. This is done on the Moxi under the Diagnostics > Service menu.
post #695 of 6199
I found my answer. You can unplug the Moxi Mate without worrying about damaging it.

Me: I have another question. My wife
Rep : anything else we can help assist you with
Rep : ok...
Me: My wife likes to unplug things to save electricity.
Rep : aha
Me: I know the Moxi HD main unit should always remain plugged in.
Rep : there is no On/Off button for the Moxi, only way to turn it off is to unplug the power to the unit
Me: How about the Moxi Mates...
Rep : but then if you keep it unplugged you would not be able to record scheduled recording
Rep : or be able to see the Mate
Me: Right. I play to keep the Moxi Hd plugged in since it is a spinning harddrive.
Rep : so unfortunately you would need to have the Main Moxi HD DVR powered On at all times
Me: Would I damage the Moxi Mates in any way if I unplug when I do not use it?
Rep : not at all
Rep : Would that be it for tonight, sir?
post #696 of 6199
The Mate is a dumb box, without something to send it content it only plays casual games. The only time I would leave it plugged in at night is when you know the Mate update is coming that way it will be ready to check out when you wake up.

The Moxi itself gets updates sent during the night more frequently (as I found out this week when an onscreen prompt appeared asking if I wanted to reboot) but the Mate has no need for frequent updates.
post #697 of 6199
That dumb box really works well. I streamed HD content and it worked great! I am so happy with my purchase.
post #698 of 6199
Quote:
Originally Posted by acaoacao View Post

That dumb box really works well. I streamed HD content and it worked great! I am so happy with my purchase.

Can you stream over WiFi?
post #699 of 6199
Quote:
Originally Posted by SWiTCH View Post

Im having a love/hate relationship with my Moxi. I like the interface.. its not especially intuitive but its not terrible either. It looks great tho.

I hate the SDV implementation. The first week I had the box, it was flawless. Someone said TWC did a firmware upgrade on the SDV adapters about 10 days ago and Ive had nothing but headaches since. It seems to lose my SDV channels constantly and the only way to get them back is to cold boot the Moxi and the SDV adapter.

Ive also been having issues with online scheduling... Im hoping that sorts itself out because at one point it worked fine. Now it keeps telling me it cant contact my device.

You only need to cold boot (unplug, plug power) on the SDV Adapter, then do a Moxi Program Update after SDV green light is solid.
post #700 of 6199
Quote:
Originally Posted by danno321s View Post

Can you stream over WiFi?

I was able to stream Playon successfully from my computer to the Moxi HD using 802.11G

I think to stream HD from Moxi HD to Moxi Mate, they recommend a ethernet connection. However, several people have been able to do it with WIFI 802.11N
post #701 of 6199
Some of the earlier purchasers complained about multiple bad boxes and unreliability (freeze-ups) of working boxes. Have these problems been resolved by now?
post #702 of 6199
Anyone else have channel sync problems between the TWC Cisco SDV Adapter and the Moxi DVR? Happens every day or two to me. My system was fine for the first 3 days but now it is a constant problem. I have to hard boot the SDV Adapter then, reboot Moxi and refresh the channels on Moxi to fix it. A PITA!
post #703 of 6199
Quote:
Originally Posted by danno321s View Post

Anyone else have channel sync problems between the TWC Cisco SDV Adapter and the Moxi DVR? Happens every day or two to me. My system was fine for the first 3 days but now it is a constant problem. I have to hard boot the SDV Adapter then, reboot Moxi and refresh the channels on Moxi to fix it. A PITA!

Im in the same boat as you. My TA was fine and then apparently TWC sent down some kind of firmware update and its been a nightmare ever since.
post #704 of 6199
Quote:
Originally Posted by SWiTCH View Post

Im in the same boat as you. My TA was fine and then apparently TWC sent down some kind of firmware update and its been a nightmare ever since.

Word is TWC is working with Cisco on a firmware update for the SDV Adapter to fix this (will it take as long as Navigator fixes did?!). Or is this a way to encourage CableCard customers to go back to TWC DVR's and Set-Top boxes? If only we had a free market for TV and TV equipment. Maybe WiMax will shake things up, though TWC and Charter are in the Clearwire group with the hope of adding roaming cordless/cell phone. Cable Companies in WiMax...
post #705 of 6199
I contacted Moxi about this because I don't think it's a purely Cisco issues in this case. They are looking into it.

Twice this week the Moxi has indicated an update is available (at 3 am) and rebooted. In both cases when the box comes back on - and even thought the TA indicates a successful reconnect - the SDV channels do not appear. Diagnostics indicate the TA is connected and communicating but I have to reboot everything a few times to get them back in synch.

The Cisco TA is a poor device as it is. You can tell how little effort they put into it just by the fact they couldn't be bothered to design a case for it and just threw the electronics into one of their low end cable boxes. The size difference between the Cisco and the Motorola is pretty embarrassing.

You should send the details to Moxi if you have had SDV issues the past week. If they need system logs, more of them would be better.
post #706 of 6199
All. I put the Moxi Mate on a Kill A Watt. It is 10 watts while it is on.
post #707 of 6199
Can you use the Moxi remote to turn on both a TV and a Receiver?

The instruction seems to indicate I can use the remote to turn on both the TV and Audio Receiver
post #708 of 6199
acaoacao
See the remote setup guide here: http://www.moxi.com/us/support/MC4R/...emotecodes.pdf.
post #709 of 6199
Thanks for the quick link.

I read through that already. I am just not sure if the Moxi remote control can be programed in such a way where you can both turn on the receiver and tv with the one single power button.
post #710 of 6199
Ever since I placed my order for the 3 tuner +2 mates last week, I've been checking (almost hourly ) on the order status. Still shows open with no tracking activity.

What's been other's experience on the time it took for the unit to arrive (standard shipping)?


tia
post #711 of 6199
I ordered my 3 Tuner Moxi with 2 mates on Saturday (12/5) and my status is still at New. Just want it delivered by christmas so Im not too concerned yet...
post #712 of 6199
One quick question... I know the Moxi doesn't do Tru-2Way for Pay-Per View but if I order over the phone with FiOs, will the paper view channel then be watchable?
-Evangelo2
post #713 of 6199
Quote:
Originally Posted by malvado View Post

Ever since I placed my order for the 3 tuner +2 mates last week, I've been checking (almost hourly ) on the order status. Still shows open with no tracking activity.

What's been other's experience on the time it took for the unit to arrive (standard shipping)?

I ordered mine on Nov 20 (but late in the afternoon, so I don't think they processed it until the following Monday.) It shipped on the 23rd (quite prompt) but they didn't notify me and update the status online until the 24th, so just because you don't see info doesn't mean nothing is happening.

Alas, they ship from Raleigh so takes a long time to cross the country by ground, plus the holiday got in the way. It didn't get to Seattle (via Chicago) until Dec 2nd. I'd assume shipping time to Portland would be similar. I was surprised that the UPS guy just left the box on my front step without even ringing the bell, let alone getting a signature.

Speaking of my Moxi, I'm currently home waiting for the Comcast tech because there's one channel my Moxi won't show (MGMHD) but instead says I'm not authorized to view. It tunes fine, frequency and SNR are good, and authorization status shows as "Not subscribed - CCOnce" whatever that means. This sounds like a CableCARD issue to me (not a Moxi bug) but I still half-expect the Comcast tech to blame the DVR.
post #714 of 6199
Quote:
Originally Posted by marcvh View Post

Alas, they ship from Raleigh so takes a long time to cross the country by ground

I wish I'd known that before I paid for 3 day shipping. It arrived in two anyway.

It took two days to process my order before shipping.
post #715 of 6199
Help! Does anyone know if there is a setting to allow deletions from the Moxi Mate?

I have a two Moxi Mates setup and I can not delete shows from the main unit.
post #716 of 6199
Ordered on the 4th, due here on the 11th. I expect to get it at 4pm on the 11th which is the normal route time for my area. Already have the cable card, now need to figure out the router hook up.
post #717 of 6199
Quote:
Originally Posted by acaoacao View Post

Help! Does anyone know if there is a setting to allow deletions from the Moxi Mate?

I have a two Moxi Mates setup and I can not delete shows from the main unit.

I haven't seen it but I guess it's intentional to stop secondary users deleting shows that other members of the household haven't watched.

I don't see why they couldn't add the feature to a future update with some kind of deletion lock for the Mates or an access code necessary when on secondary units but it might just be too much hassle to implement. If you can watch TV then you must be able to schedule recordings in the upcoming Mate update, so maybe deletion is part of that?

Why can't you delete them on the main box?
post #718 of 6199
Quote:
Originally Posted by marcvh View Post

I was surprised that the UPS guy just left the box on my front step without even ringing the bell, let alone getting a signature.

UPS is welcome to just leave it at my doorstep. Does that mean I don't have to sign for it with standard shipping (even better). I've gotten to the point where if I'm expecting something from UPS that I have to sign for, I can count on adding an extra day and a half to get my package - at least one delivery attempt then a 20 minute drive to their warehouse to pick it up since no one's ever home when they come by.

I expected it wouldn't take too long. Just want the tracking more than anything. I'm a Verizon tech so I want to plan on checking out a cable card so it's ready on the day my moxi is delivered.
post #719 of 6199
Quote:
Originally Posted by malvado View Post

UPS is welcome to just leave it at my doorstep. Does that mean I don't have to sign for it with standard shipping (even better). I've gotten to the point where if I'm expecting something from UPS that I have to sign for, I can count on adding an extra day and a half to get my package - at least one delivery attempt then a 20 minute drive to their warehouse to pick it up since no one's ever home when they come by.

I expected it wouldn't take too long. Just want the tracking more than anything. I'm a Verizon tech so I want to plan on checking out a cable card so it's ready on the day my moxi is delivered.

I did UPS standard ground. I waited all day for the delivery to come. He gets here, I go to the door, he hands me the box & runs back to the truck. No signature given or asked for. I know that I read that a signature is required on the web site but I did not have to give one.
post #720 of 6199
I think it depends on the city whether UPS waits for or requires a signature.

Here in El Paso they will usually leave the package hidden somewhere like behind a rock wall or on the back porch and then leave a notice on the front door (but not saying where they put it, just that they were there). They don't let anyone (at least residential) pickup from the warehouse.

Last December they were having a problem with thieves following the UPS trucks, looking to see if the boxes were some sort of electronics, and if they were, stealing them. So they temporarily required someone to at least open the door to receive the package.

My UPS guy has been showing up at around 7:30 PM lately. It's dark outside and he just leaves the box behind the porch column, rings the doorbell and leaves. I don't plan on ordering anything more this month like I did last year, so don't know if they will worry about thieves again and require someone to be home.
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