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Sharp BD-HP21U owners thread - Page 2

post #31 of 224
I just got this player on Tuesday. I really like it so far. After having some serious battles with the Memorex MVBD-2510"c", I sent it back for a refund. I was looking for a good BD player and I did not know that Sharp even made one!

I have a slight problem that I hope will be addressed in the near future. The player will not work with my HDMI switch from Monoprice. It seems that the player does not like the switch and displays repeated white snow and clear pictures alternately.

I removed the switch from the equation and the player works FLAWLESSLY. I have so far watched Lost Season 4 Disc 1, Sleeping Beauty Disc 1 and 2, Transformers Disc 1, and a few DVDs.

I have a 1 GB flash drive plugged into the back of the player. It starts up fast and is really responsive.

I am wanting to add a Sony 720 to the equation in the near future. I want to use it for uncompressed 7.1 surround via HDMI.
post #32 of 224
Thread Starter 
Has anyone had trouble playing Wall-E on this player? Want to know before I request it from Netflix. Thanks.
post #33 of 224
Quote:
Originally Posted by HoCo View Post

I just got this player for free with the purchase of a 46" Sharp Aquos TV.

Reading about all of these problems is discouraging to say the least. Where I can't complain about the price, I did figure it into the overall price of the package. I hope this player does not become the Grinch to my family's Christmas present.

So...I'm new to the whole bluRay/High Def scene. I would appreciate it if someone would answer a bonehead question for me. How do I upgrade firmware on my bluRay player? Do I just use a flashdrive? It looks like I need to get one anyway for the discs with more info on them.

Wish me luck, the T.V. gets delivered tomorrow and then the fun begins.

yeah, usb drive. there are directions when you download the new firmware. Mine came with the most recent firmware when I got it mid December.

Overall I am happy with the player. The first couple movies I played (Dark Knight, Narnia) took forever to load and Prince Caspian never loaded, but the last few were fine. American Gangster, Wanted, Death Race. I still have Traitor to watch this weekend.

The thing that bugs me is that Prince Caspian has been out for a month now and Sharp still hasn't produced a firmware update it will play. I had to drag my desktop out and hook it up in my living room which was a complete PITA so my wife could watch Prince Caspian, one of her Christmas presents because there isnt' room in my office for more than two people to watch a movie.

if it wasn't for the complete lack of support I wouldn't even be considering exchanging the player.
post #34 of 224
Quote:
Originally Posted by soloz2 View Post

yeah, usb drive. there are directions when you download the new firmware. Mine came with the most recent firmware when I got it mid December.

Overall I am happy with the player. The first couple movies I played (Dark Knight, Narnia) took forever to load and Prince Caspian never loaded, but the last few were fine. American Gangster, Wanted, Death Race. I still have Traitor to watch this weekend.

The thing that bugs me is that Prince Caspian has been out for a month now and Sharp still hasn't produced a firmware update it will play. I had to drag my desktop out and hook it up in my living room which was a complete PITA so my wife could watch Prince Caspian, one of her Christmas presents because there isnt' room in my office for more than two people to watch a movie.

if it wasn't for the complete lack of support I wouldn't even be considering exchanging the player.

Has anyone called Sharp? What kind of info are they giving about a new update?
post #35 of 224
Quote:
Originally Posted by The Dark Falcon View Post

Has anyone called Sharp? What kind of info are they giving about a new update?

I just got off the phone with them now. I spoke with a Loretta and received a case number, but from what I was told... they have no ETA on new firmware. All she could tell me is that new firmware is being developed by Sharp Japan.

maybe I will be returning or exchanging this player after all..
post #36 of 224
Quote:
Originally Posted by Vlad Theimpaler View Post

Sharp USA's website has a firmware update that addresses the issue with "Shine A Light".

Link:
http://www.sharpusa.com/products/Typ...86,229,00.html

Thank you for the heads up. I'll give it a try...

John
post #37 of 224
It's all hooked up now. I just watched Crank. At least for that movie, it's awesome....both sound and video.
post #38 of 224
Quote:
Originally Posted by HoCo View Post

It's all hooked up now. I just watched Crank. At least for that movie, it's awesome....both sound and video.

Crank is an amazing movie on BD! It is really sharp in picture quality and has great sound too.
post #39 of 224
Quote:
Originally Posted by The Dark Falcon View Post

Crank is an amazing movie on BD! It is really sharp in picture quality and has great sound too.

I couldn't agree more...plus I think it's a fun movie. I don't think there's another movie out there that will test a TV's refresh rate better then this one.




Oh and I watched American Psycho last night. It looked and sounded great to me, but didn't get a very good tier rating on here.
post #40 of 224
Quote:
Originally Posted by Artiepro View Post

On the Dark Knight it will give you the spinning disc for a bit and then start the movie. You will have to hit the pop-up menu button to access the discs menu.

I installed a 2gb USB drive on the back and it SEEMED to load the disc a little faster. This was the only disc that took a long time to load that I own. A 2gb drive is probably way too much but it was ll I had lying around since I had picked up a few on sale for about $7.

The new Blu Ray encryption scheme is probably causing the hang up on some movies. So stupid. So it wont play for people who actually BUY the movie. Great. SO then the option is for me to either NOT buy it or make a copy of it so it will play.


Thanks for the reply, It just seemed strange not to see a menu and with Journey saying it was 3D but having no menu and no way to select the 3D version had me worried, but it seems my BlockBuster doesn't rent the 3D version even though the case claims it is.

Overall I am happy with this player, the picture looks great and the sound seems so much better through my system than my old DVD player [a first gen Toshiba DVD].
post #41 of 224
Quote:
Originally Posted by HoCo View Post

I couldn't agree more...plus I think it's a fun movie. I don't think there's another movie out there that will test a TV's refresh rate better then this one.




Oh and I watched American Psycho last night. It looked and sounded great to me, but didn't get a very good tier rating on here.

That's is too bad. American Psycho is one of my favorite movies of all times! I wanted to get the BD, but alas I ran out of funds this holiday. Good picture are sound?

P.S. The scene with "Feed Me a Dead Cat" kills me every time!
post #42 of 224
Quote:
Originally Posted by Plasmacat View Post

Has anyone had trouble playing Wall-E on this player? Want to know before I request it from Netflix. Thanks.

I've played Wall-E without any problems. BTW the movie looks awesome.
post #43 of 224
Okay, we watched a SD DVD with the kids today and everything worked fine, then they went to bed and we tried to watch Forgetting Sarah Marshall and the picture was very digital with double images and weird grey blocks over most of the picture. It doesn't appear while fast forwarding, only while playing. We figured it was an issue with the rental disc, so we switched to Sisterhood of the Traveling Pants 2 (not my choice, but whatever) same thing is happening... I am trying to post and/or attach an image for reference. Has anyone else seen something like this?






Update: I cycled the power of my system, and the discs seem to play fine now. Is this something that happens when switching SD to Blu-Ray?
LL
LL
post #44 of 224
Quote:
Originally Posted by cavitating View Post

Okay, we watched a SD DVD with the kids today and everything worked fine, then they went to bed and we tried to watch Forgetting Sarah Marshall and the picture was very digital with double images and weird grey blocks over most of the picture. It doesn't appear while fast forwarding, only while playing. We figured it was an issue with the rental disc, so we switched to Sisterhood of the Traveling Pants 2 (not my choice, but whatever) same thing is happening... I am trying to post and/or attach an image for reference. Has anyone else seen something like this?






Update: I cycled the power of my system, and the discs seem to play fine now. Is this something that happens when switching SD to Blu-Ray?

I will try to reproduce this on my Sharp now. What settings were you using? I am using 1080i via HDMI connection.
post #45 of 224
Quote:
Originally Posted by GAJim View Post

I've played Wall-E without any problems. BTW the movie looks awesome.

Wall-E is the best BD I have seen thus far.
post #46 of 224
Quote:
Originally Posted by The Dark Falcon View Post

I will try to reproduce this on my Sharp now. What settings were you using? I am using 1080i via HDMI connection.

I am also going out 1080i via HDMI.
post #47 of 224
Quote:
Originally Posted by cavitating View Post

I am also going out 1080i via HDMI.

Ok, I am unable to reproduce the problem you describe. Sorry.

Does it happen every time? Does it happen with every DVD and then every BD?
post #48 of 224
The Kids have only watched that SD movie twice, and the second time I shut off the player before checking it. I meant to see if it would happen again, but I think I was just so happy the SD movie was over I forgot and shut off the player. I am going to try it again tomorrow and see what happens.
post #49 of 224
My husband & I will be taking delivery of this player next week along with our new 46" set. We are totally new to the Blue Ray/High Def thing, and I have a couple of questions I hope someone doesn't mind answering.

How will I know if my player has the latest update? I've read that there are upgrades that you can do via a flash drive.

Should I just get a flash drive & leave it plugged into the player to help with discs playing?

How well does it play regular (older) DVD's? We don't have much of a library of movies, but watch them on occasion.

Also, should I rent a blue ray movie to have on hand so the installer can check whether it even works properly or not? Any particular one to try? I've read some have been DOA.

Thanks so much! I'm hoping this will be a good experience (since this is my Christmas present)
post #50 of 224
Quote:
Originally Posted by Faafil View Post

How will I know if my player has the latest update? I've read that there are upgrades that you can do via a flash drive.

When you setup your player, you will find a menu that states SETTINGS and then go into VERSION. This will tell you the current software you are running.

Quote:
Should I just get a flash drive & leave it plugged into the player to help with discs playing?

I do have my 1 GB USB Drive plugged in all of the time. It allows me to use Season Play on Lost and some other bookmarking features of BDs.

Quote:
How well does it play regular (older) DVD's? We don't have much of a library of movies, but watch them on occasion.

I LOVE the way my Sharp plays DVDs. They look amazing upscaled to 1080i (the best my TV can show)!

Quote:
Also, should I rent a blue ray movie to have on hand so the installer can check whether it even works properly or not? Any particular one to try? I've read some have been DOA.

I would check out your neighborhood Redbox or upgrade your Netflix account to Blu-Ray. BDs are pricey and I only rent right now. I have not had a dud rental yet on this Sharp player!
post #51 of 224
Quote:
Originally Posted by Faafil
How will I know if my player has the latest update? I've read that there are upgrades that you can do via a flash drive.
Reply: The Dark Falcon;15503592
When you setup your player, you will find a menu that states SETTINGS and then go into VERSION. This will tell you the current software you are running.



The current firmware version is PN8091201

and found at this site:

http://www.sharpusa.com/products/Typ...86,229,00.html
post #52 of 224
I picked up a 2Gb flash drive that I picked up from Sams for under $10 that was purchased specifically for mine.

it upscales fairly well, about as well as my Toshiba A2. But my Oppo 980 is slightly better, faster and plays SACD's so I keep it around.
post #53 of 224
Anyone else have this issue?

I have tried several drives.
All formatted to fat32.
I only have the firmware file on the drive.

I called sharp. They CSR was fairly apathetic. He said I could send it in for a repair. That could take weeks so I may just return it.

Any thoughts?
-Brad
post #54 of 224
Quote:
Originally Posted by Brad_v View Post

Anyone else have this issue?

I have tried several drives.
All formatted to fat32.
I only have the firmware file on the drive.

I called sharp. They CSR was fairly apathetic. He said I could send it in for a repair. That could take weeks so I may just return it.

Any thoughts?
-Brad

let the sharp format the drive then put the update on it?
post #55 of 224
Quote:
Originally Posted by soloz2 View Post

let the sharp format the drive then put the update on it?

The player has no way to format the drive.
post #56 of 224
yes it does. the option is in the setup right above update. Mine does anyway. I never put the USB drive in my computer to format it. I put it in the Sharp and let it do it.
post #57 of 224
Thank you for all the helpful answers.... delivery is Wednesday - whoohooo...
post #58 of 224
Thread Starter 
Just want to report that Wall-e played without a hitch on my HP21U.
post #59 of 224
Just rec'd delivery of the 46" Sharp & Blue Ray player.

BUT, what are the odds that the player won't work with a brand new HDMI cable? It works with the regular connections - installers said get a new HDMI cable, then if it doesn't work, return the player.

Wall-E is playing on it right now, so at least the player works....

EDIT: I got it to work with the HDMI cable and fortunately it does have the latest firmware...

Anyone got a 12 yo kid to help me set up all the Aquos links and use just one remote???
post #60 of 224
Turn on your tv and press menu. Then got to option, then select the first item "Aquos Link Setup".
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