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The Official AVS Dish DTVPal DVR Topic! - Page 424

post #12691 of 16909
Quote:
Originally Posted by P Smith View Post

NP for all counts, PM when you'll be ready.

P Smith kindly sent me his DLL file for monitoring the ROVI timestamps, whereupon I installed and ran it while tuned to KVUE (new TVGOS supplier in Austin), whereupon it didn't do anything, whereupon I looked through the PID list for KVUE and could no longer find PID 0111h, whereupon I fired up the DVR and looked at the Guide screen, whereupon I noticed that the listings drop off to "no info" for all channels as of 4:00am on Thursday (5/12).

So it looks like KVUE shut off their ROVI encoder some time before 4:00am this past Thursday (5/5). That's over 72 hours ago which is longer than the typical intermittent outages that I have seen. Hopefully the long-awaited fix for the beleaguered Austin TVGOS market will not prove to be so short-lived. Anyone hear anything from KVUE?
post #12692 of 16909
Quote:
Originally Posted by jrpastore View Post

So it looks like KVUE shut off their ROVI encoder some time before 4:00am this past Thursday (5/5). That's over 72 hours ago which is longer than the typical intermittent outages that I have seen. Hopefully the long-awaited fix for the beleaguered Austin TVGOS market will not prove to be so short-lived. Anyone hear anything from KVUE?

Yikes! You're right!! If it's not up and running by tomorrow aft, I'll call KVUE.
post #12693 of 16909
Quote:
Originally Posted by J-D-H View Post

Assuming this is a hard drive based recorder with ATSC tuner, I wasn't aware of this alternative.

Apple TV for $99 has neither a hard drive nor an ATSC tuner. As such, it is no competition for the DTVPal DVR in it's current incarnation. That's not to say that the DTVPal DVR couldn't have implemented some video-on-demand applications in its firmware, but it may not have been designed with enough throughput or memory to support that.
post #12694 of 16909
Quote:
Originally Posted by frank70 View Post

Apple TV for $99 has neither a hard drive nor an ATSC tuner. As such, it is no competition for the DTVPal DVR in it's current incarnation. That's not to say that the DTVPal DVR couldn't have implemented some video-on-demand applications in its firmware, but it may not have been designed with enough throughput or memory to support that.

It is designed for VOD and Pay-TV support; it has smart card + internet + reserved space on HDD.
post #12695 of 16909
Quote:
Originally Posted by AV Empiricist View Post

I just checked the Pal's clock and it is 3 seconds ahead. I'm impressed that my radio controlled clock is within a second of the NIST TIME Widget. My TV Guide has always been fine. It's displaying listings through next Saturday morning.

It's disappointing that MPT, 22-x & 67-x are PSIP only. And by what logic is 60-x getting a full listing and its DC sister, 66-x is not?

Don't get too down about the TV Guide. Now that the DC timestamps appear to be straightened out, you should be able to restore it without adverse consequences.

The TV Guide has been the Achilles Heel of all the OTA HD dvrs. I gave up on the LG about January of 2008 because the Guide rendered the device unusable. My Sony is sitting unplugged since getting the PAL because I got tired of fussing with its Guide. I don't miss the small non-replaceable drives. But, I do miss the chronologically sorted groups of recordings. And, each episode was titled. If you group the PAL's recordings, they seem to be listed alphabetically according to the episode description. Duh, who thought of that?

After becoming tired of waiting for a reply from WUSA, I went ahead and employed the Factory Defaults menu option yesterday. With things as they originally were (antenna & zip code = Wash DC), it was interesting to watch the progression.

Immediately after the factory defaults reset sequence finished, the clock was accurate (virtually perfect), but the time setting screen was NOT grayed out and it didn't indicate TV Guide as the setting source. Also the guide listings only displayed 1 day of TV show information, so it seems all this was due solely to PSIP. Then after 2 hours I rechecked and found the clock was only slightly off (within 10 sec), but now the clock setting source indicated TV Guide, and the guide listings had grown slightly to show approx. 1 1/2 days of TV show data. Then this morning, about 12 hours later, the clock was still accurate, but wonder of wonders, the TV Guide listings were now populated out to approx. 1 week (as had been predicted)! So as of now it looks like everything is back to normal and the CM-7000 here is operating as it was when all this started weeks ago.

Now it'll be interesting to watch what happens. Is this happy situation permanent, or a temporary glitch where things just happened to align properly for a short while? I sure hope the former!!! Another hope is that the tech director at WUSA will decide to make a statement about how he sees things.

Regardless, hopefully everyone who's been having this trouble in the Wash DC area now sees their problem fixed....
post #12696 of 16909
Quote:
Originally Posted by P Smith View Post

It is designed for VOD and Pay-TV support; it has smart card + internet + reserved space on HDD.

It was also designed to handle MPEG-4, which is another indication that the original plan for the PAL DVR was much bigger than the current reality.
post #12697 of 16909
Quote:
Originally Posted by dkreichen1968 View Post

It was also designed to handle MPEG-4, which is another indication that the original plan for the PAL DVR was much bigger than the current reality.

Please, a source of the info - support MPEG-4 ? Are you referring to STi7109 capabilities ? I'm not sure you could say same for the FW ...
post #12698 of 16909
Quote:
Originally Posted by golinux View Post
Yikes! You're right!! If it's not up and running by tomorrow aft, I'll call KVUE.
Got a reply from Rick at KVUE, ROVI encoder is restarted. My DVR guides are now fully populated and clock remains correct. Lets keep our fingers crossed...
post #12699 of 16909
Quote:
Originally Posted by jrpastore View Post
Got a reply from Rick at KVUE, ROVI encoder is restarted. My DVR guides are now fully populated and clock remains correct. Lets keep our fingers crossed...
You beat me to it! Did he say why it was turned off? Intentional or ROVI screwup?
post #12700 of 16909
Added to the DLL some statistics and reset counters: you can see progress during 22hrs run.

I'm posting one [last] picture with full list of TVGOS IDs and counts/sizes.
LL
post #12701 of 16909
Quote:
Originally Posted by J-D-H View Post

After becoming tired of waiting for a reply from WUSA, I went ahead and employed the Factory Defaults menu option yesterday. With things as they originally were (antenna & zip code = Wash DC), it was interesting to watch the progression.

Immediately after the factory defaults reset sequence finished, the clock was accurate (virtually perfect), but the time setting screen was NOT grayed out and it didn't indicate TV Guide as the setting source. Also the guide listings only displayed 1 day of TV show information, so it seems all this was due solely to PSIP. Then after 2 hours I rechecked and found the clock was only slightly off (within 10 sec), but now the clock setting source indicated TV Guide, and the guide listings had grown slightly to show approx. 1 1/2 days of TV show data. Then this morning, about 12 hours later, the clock was still accurate, but wonder of wonders, the TV Guide listings were now populated out to approx. 1 week (as had been predicted)! So as of now it looks like everything is back to normal and the CM-7000 here is operating as it was when all this started weeks ago.

Now it'll be interesting to watch what happens. Is this happy situation permanent, or a temporary glitch where things just happened to align properly for a short while? I sure hope the former!!! Another hope is that the tech director at WUSA will decide to make a statement about how he sees things.

Regardless, hopefully everyone who's been having this trouble in the Wash DC area now sees their problem fixed....

My CM-PAL has been tracking at 3 seconds ahead since I toggled the zips a couple days ago. Interestingly, PAL #1 is also 3 seconds ahead, while Pal #2 is within a second of NIST.

One issue that might be worth noting: My PAL #2 has gotten hung-up twice. The 1st time it froze, the red & green LEDs were lit. The 2nd time, several months ago, it was just unresponsive. Both issues were resolved with a hard reboot. (My other 2 PALs have never frozen). On a hunch, I checked the update option. Sure enough, I had forgotten to disable it. I'm suspicious that forcing the PAL on an endless quest for a non-existent firmware update with the subsequent reboots, may be bad for its emotional well-being. Anyway, why ask for trouble?

I see three likely sources of your previous TV Guide issues: A power outage; the 1am update reboots, or badly timed reception interference. I know that after my 7:10pm resets the entire DC Guide filled in sometime between 12:45am and 2:04am so I'm not liking the timing of that 1am update.
post #12702 of 16909
Quote:
Originally Posted by AV Empiricist View Post

My CM-PAL has been tracking at 3 seconds ahead since I toggled the zips a couple days ago. Interestingly, PAL #1 is also 3 seconds ahead, while Pal #2 is within a second of NIST.

One issue that might be worth noting: My PAL #2 has gotten hung-up twice. The 1st time it froze, the red & green LEDs were lit. The 2nd time, several months ago, it was just unresponsive. Both issues were resolved with a hard reboot. (My other 2 PALs have never frozen). On a hunch, I checked the update option. Sure enough, I had forgotten to disable it. I'm suspicious that forcing the PAL on an endless quest for a non-existent firmware update with the subsequent reboots, may be bad for its emotional well-being. Anyway, why ask for trouble?

I see three likely sources of your previous TV Guide issues: A power outage; the 1am update reboots, or badly timed reception interference. I know that after my 7:10pm resets the entire DC Guide filled in sometime between 12:45am and 2:04am so I'm not liking the timing of that 1am update.

My updates were changed a while back to be at 6:45 PM, but after reading your cautions, I'm glad to say I have them disabled. Thanks for the warning!

I hope you don't see any more lock-up problems. However if it happens again, maybe the factory restore would result in a more permanent cure?

Maybe I'll never know the source of my lengthy troubles with little or no advance TV Guide information. I always thought what I was seeing was directly attributable to TVGOS or WUSA, but maybe not. About your guesses on this, we haven't had many power glitches, and WUSA is quite strong regardless of antenna bearing (98 indicated at the moment). So I'm left with suspicions about the many resets. Maybe it was an automatic one at 1 AM as you suggest, but I also did quite a few manually while testing (both cold reboots via the power plug as well as soft resets via the remote control). My best guess is one of these manual ones....

I just checked and the clock is a whole 2 seconds slow and there are 7 days of programming shown on the guide screens. Whoopee!
post #12703 of 16909
Quote:
Originally Posted by P Smith View Post

Please, a source of the info - support MPEG-4 ? Are you referring to STi7109 capabilities ? I'm not sure you could say same for the FW ...

Channel Master CM-7000PAL Antenna HD DVR CM7000PAL DVR

Everything you need for watching and recording HD with the over-the-air digital broadcasts.(MPEG-2 and MPEG-4).

● Record up to 130 hours of SD content or up to 30 hours of HD content.
● Electronic Program Guide, search features and timers
● Parental locks
● Closed caption support
● The CM7000 PAL DVR Scans over-the-air channels automatically

http://www.solidsignal.com/pview.asp...=HD%20DVR&sku=

Quote:


Originally Posted by Gary S
This seems to indicate MPEG-4...
http://www.echostar.com/DTVPalDVR/DTVPal_DVR.pdf


Thank you Gary, that answers my question, MPEG4 isn't new.

http://www.avsforum.com/avs-vb/showt...99071&page=289
post #12704 of 16909
That's interesting ... If we could look into FW routines ...
post #12705 of 16909
[quote=J-D-H;20413822 ... Maybe I'll never know the source of my lengthy troubles with little or no advance TV Guide information. I always thought what I was seeing was directly attributable to TVGOS or WUSA, but maybe not. .. .[/QUOTE]

As I have seen before, I guess a factory reset may help, but no guarantee's on the guide restore. But worth a try a some point. I think I just made sure mine was left tuned to ch 9 to at least make it "look at" the data. Eventually it came back.

I still have mine pointed to Bal, I'll give it a week or so, and if no one reports back with problems, I'll switch it back to DC.

Glad it looks like everything is back to normal!
post #12706 of 16909
Quote:
Originally Posted by ss_sea_ya View Post

As I have seen before, I guess a factory reset may help, but no guarantee's on the guide restore. But worth a try a some point. I think I just made sure mine was left tuned to ch 9 to at least make it "look at" the data. Eventually it came back.

I still have mine pointed to Bal, I'll give it a week or so, and if no one reports back with problems, I'll switch it back to DC.

Glad it looks like everything is back to normal!

Employing the Factory Default option plus whatever seems to have been recently changed in the data stream from WUSA has fixed everything here (or not to tempt fate, at least so far, so good).

With the antenna back to Wash DC, I did the Factory Default option at around 6:45 PM (although the time this was done may have had no bearing on the result). Then I used a Wash DC zip code. After the process finished, the clock became accurate very quickly, but the TV Guide listing took a few hours to fill in all the week's advance data (from what has been said here, I believe the latter delay is normal).

So it all worked and now things look like they used to months ago before this trouble began. Bear in mind that my DVR had problems with getting advance TV Guide listings while many (or most) others here were okay in this regard. If you are among those with no listing problems, maybe all you have to do is change your zip code, swing your antenna, and do a soft-reset via the remote control. In other words, bypass the factory default step.
post #12707 of 16909
Greetings,
I had sent an email to Rovi to see what might be causing the incorrect time with my DTVPal. I am in the Wash. DC area. Here is what I just got today:
------------------
Hello Gary,

A few weeks back some during some testing, the clock in our digital hardware for your area was set ahead by 5 minutes. This has now been set back to the correct GMT time.

Has your timing issue been corrected? If it has not, please try resetting your DTV pal and let us know if it sets up again to the correct time.

Thank you,
Rovi CE Tech Support
post #12708 of 16909
Quote:
Originally Posted by goddi1 View Post

Greetings,
I had sent an email to Rovi to see what might be causing the incorrect time with my DTVPal. I am in the Wash. DC area. Here is what I just got today:
------------------
Hello Gary,

A few weeks back some during some testing, the clock in our digital hardware for your area was set ahead by 5 minutes. This has now been set back to the correct GMT time.

Has your timing issue been corrected? If it has not, please try resetting your DTV pal and let us know if it sets up again to the correct time.

Thank you,
Rovi CE Tech Support

If this was all that happened, it fills in a huge information hole. However I can't help but wonder if more was going on.

Maybe a few users reported seeing close to a 5 minute error on occasion, but in general the number hopped around in the range of 2-3 minutes. Also sometimes it was fast, sometimes slow. Meanwhile some saw no error at all and their clocks remained accurate throughout this period.

Could it be that what the Rovi guy said was actually the case, but that this Rovi problem coupled with some oddity in the DVR firmware caused the clock to do what we saw?
post #12709 of 16909
Quote:
Originally Posted by goddi1 View Post

Greetings,
I had sent an email to Rovi to see what might be causing the incorrect time with my DTVPal. I am in the Wash. DC area. Here is what I just got today:
------------------
Hello Gary,

A few weeks back some during some testing, the clock in our digital hardware for your area was set ahead by 5 minutes. This has now been set back to the correct GMT time.

Has your timing issue been corrected? If it has not, please try resetting your DTV pal and let us know if it sets up again to the correct time.

Thank you,
Rovi CE Tech Support

And did he offer to sell any real estate in or around Brooklyn? A bridge for instance? Oh wait, this is the abridged version of what happened.
post #12710 of 16909
Quote:
Originally Posted by goddi1 View Post

Greetings,
I had sent an email to Rovi to see what might be causing the incorrect time with my DTVPal. I am in the Wash. DC area. Here is what I just got today:
------------------
Hello Gary,

A few weeks back some during some testing, the clock in our digital hardware for your area was set ahead by 5 minutes. This has now been set back to the correct GMT time.

Has your timing issue been corrected? If it has not, please try resetting your DTV pal and let us know if it sets up again to the correct time.

Thank you,
Rovi CE Tech Support

I did have to do a reset...cold reboot with power plug to see the fix. Before that and after the fix in DC took place, my PAL DVR went from being ahead to being behind in clock accuracy. I didn't know of the fix until today, so I did a cold reboot and time is accurate (for the last 6 hrs anway - hope it will stay!)
post #12711 of 16909
Quote:
Originally Posted by J-D-H View Post

If this was all that happened, it fills in a huge information hole. However I can't help but wonder if more was going on.

Maybe a few users reported seeing close to a 5 minute error on occasion, but in general the number hopped around in the range of 2-3 minutes. Also sometimes it was fast, sometimes slow. Meanwhile some saw no error at all and their clocks remained accurate throughout this period.

Could it be that what the Rovi guy said was actually the case, but that this Rovi problem coupled with some oddity in the DVR firmware caused the clock to do what we saw?

I also wonder if time acquired by TVGOS might be averaged with time obtained from PSIP - which is also averaged by the number of primary stations clock data is received from and maybe even GMT. When I looked at the time being received by (I assume) the 17 primary stations I receive in the DC area (not sub-channels), they varied from 185 seconds slow (Ident 1399) to 84 secs. fast (Ident 531). I'm still trying to figure out if there is some calculation the PAL does to come to a best guess accuracy(?) - which might explain why the skew was anywhere from 5 mins fast to 5 mins slow and generally around 2-3 mins one way or the other. (I wish I could see and play with the code for the PAL's software.) (Of course, assumptions are bad and I might be totally wrong about what the time streams are doing. I'm referring to the clock data on the Diagnostics menu - hit pg dn on 1st screen. I have 17 entries which I assumed to be clock data from the 17 primary channels I receive here in DC (adjusted to GMT) and their offset. I tried to lockout different stations and even delete a few to see if the # of entries changed - it didn't! So, I could not ascertain if these time streams have any bearing on the PAL's clock when it's skewed.
post #12712 of 16909
I found the newer CM7000PAL manual online at CM's site. I downloaded it just to see if it were better than our Dish PAL DVR manual. It is a great improvement over ours but there is still a lot to wonder about with this DVR.
(Link: http://www.channelmasterstore.com/kb_results.asp?ID=19
post #12713 of 16909
Quote:
Originally Posted by gary-in-dc View Post
I also wonder if time acquired by TVGOS might be averaged with time obtained from PSIP - which is also averaged by the number of primary stations clock data is received from and maybe even GMT. When I looked at the time being received by (I assume) the 17 primary stations I receive in the DC area (not sub-channels), they varied from 185 seconds slow (Ident 1399) to 84 secs. fast (Ident 531). I'm still trying to figure out if there is some calculation the PAL does to come to a best guess accuracy(?) - which might explain why the skew was anywhere from 5 mins fast to 5 mins slow and generally around 2-3 mins one way or the other. (I wish I could see and play with the code for the PAL's software.) (Of course, assumptions are bad and I might be totally wrong about what the time streams are doing. I'm referring to the clock data on the Diagnostics menu - hit pg dn on 1st screen. I have 17 entries which I assumed to be clock data from the 17 primary channels I receive here in DC (adjusted to GMT) and their offset. I tried to lockout different stations and even delete a few to see if the # of entries changed - it didn't! So, I could not ascertain if these time streams have any bearing on the PAL's clock when it's skewed.
Neglecting other channels, I would have expected deleting ch 9.x (and/or ch 13.1, if you can receive Baltimore) to show some effect. Oh well, at this point I would accept just about any observation regarding this DVR and it's complex firmware!
post #12714 of 16909
Quote:
Originally Posted by AV Empiricist View Post
My CM-PAL has been tracking at 3 seconds ahead since I toggled the zips a couple days ago. Interestingly, PAL #1 is also 3 seconds ahead, while Pal #2 is within a second of NIST.

One issue that might be worth noting: My PAL #2 has gotten hung-up twice. The 1st time it froze, the red & green LEDs were lit. The 2nd time, several months ago, it was just unresponsive. Both issues were resolved with a hard reboot. (My other 2 PALs have never frozen). On a hunch, I checked the update option. Sure enough, I had forgotten to disable it. I'm suspicious that forcing the PAL on an endless quest for a non-existent firmware update with the subsequent reboots, may be bad for its emotional well-being. Anyway, why ask for trouble?

I see three likely sources of your previous TV Guide issues: A power outage; the 1am update reboots, or badly timed reception interference. I know that after my 7:10pm resets the entire DC Guide filled in sometime between 12:45am and 2:04am so I'm not liking the timing of that 1am update.
Oh yes, a side issue I meant to ask you earlier.... Do you have your three DVR in separate rooms? If not, have you found that by some magic the remote controls don't interfere? I ask because we've thought of getting another "PAL", wish to have the two in the same room, but figured the remotes would fight.
post #12715 of 16909
Quote:
Originally Posted by J-D-H View Post

Oh yes, a side issue I meant to ask you earlier.... Do you have your three DVR in separate rooms? If not, have you found that by some magic the remote controls don't interfere? I ask because we've thought of getting another "PAL", wish to have the two in the same room, but figured the remotes would fight.

The first post has some info on that in Owners Questions #15 and #16, for setting the DVR and remote AUX button to a separate code. This works fine. Only one remote is needed to control both, or you can use both remotes if you don't want to have to press AUX to control the other one.
post #12716 of 16909
Quote:
Originally Posted by J-D-H View Post

Oh yes, a side issue I meant to ask you earlier.... Do you have your three DVR in separate rooms? If not, have you found that by some magic the remote controls don't interfere? I ask because we've thought of getting another "PAL", wish to have the two in the same room, but figured the remotes would fight.

My CM-7000 is set to the original remote address: 01. The other two are together with my main TV. Dish-PAL #1 is address: 02, and Dish PAL #2 is address: 03.

I bought a couple of Harmony Xbox remotes when they were on clearance just because the green backlight is very clear. It seems that Logitech has the codes for the 1st 3 Dish remote addresses. One press of an activity button changes all the settings needed for watching any combination of devices. That makes switching between PALs, a Blu-ray, or even the TV's tuner, a no brainer. As mentioned here, the first post explains how to change the PAL's remote address.
post #12717 of 16909
Quote:
Originally Posted by J-D-H View Post

Oh yes, a side issue I meant to ask you earlier.... Do you have your three DVR in separate rooms? If not, have you found that by some magic the remote controls don't interfere? I ask because we've thought of getting another "PAL", wish to have the two in the same room, but figured the remotes would fight.

You can do what I do. I wrapped a 5x5 piece of card board in foil and bend it into an L so it stands up. Then I simply move it from one dvr to the other blocking the IR receiver depending on which DVR I want to use.

The alternative is to program your DVR and you can find explanations on how to do that on this forum. I was going to try that but since I have been doing the foil trick and I am so used to it I have not bothered to program the remote.
post #12718 of 16909
Quote:
Originally Posted by LenL View Post

You can do what I do. I wrapped a 5x5 piece of card board in foil and bend it into an L so it stands up. Then I simply move it from one dvr to the other blocking the IR receiver depending on which DVR I want to use.

The alternative is to program your DVR and you can find explanations on how to do that on this forum. I was going to try that but since I have been doing the foil trick and I am so used to it I have not bothered to program the remote.

Even easier to just open the manual in the middle and lay it down so it hangs over the sensor, as long as you don't block the air holes for too long.
post #12719 of 16909
Quote:
Originally Posted by gary-in-dc View Post

I did have to do a reset...cold reboot with power plug to see the fix. Before that and after the fix in DC took place, my PAL DVR went from being ahead to being behind in clock accuracy. I didn't know of the fix until today, so I did a cold reboot and time is accurate (for the last 6 hrs anyway - hope it will stay!)

Thursday, May 12 - 3:15pm
Well it lasted until around 2pm today...back to 5 mins slow in DC! ...Anyone else in DC with skewed time again or is it just that I don't have one of those magical DVRs'? If others in DC are OK, maybe I need to do a factory reset.
post #12720 of 16909
Quote:
Originally Posted by gary-in-dc View Post

Thursday, May 12 - 3:15pm
Well it lasted until around 2pm today...back to 5 mins slow in DC! ...Anyone else in DC with skewed time again or is it just that I don't have one of those magical DVRs'? If others in DC are OK, maybe I need to do a factory reset.


I wouldn't be too hasty with that factory reset. My magical PALs haven't skewed, but I believe the clocks haven't made their adjustments yet.

To test the DC clock I did 3 sets of zip toggles with my CM-PAL 2 days ago. The last zip reset was at 5:30pm, so, if my hypothesis is correct. the clock on CM-PAL will start collecting today's time-stamps at 5:30pm and continue for some time (maybe several hours) then adjust the clock. We'll have to wait to see what happens.
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