Originally Posted by jerrisn
Unfortunately we will not be able to process your order for the DTVPalDVR at this time. Due to the exceedingly high percentage of problems and defects people are having with this device, we are no longer offering it to our customers at this time. We dont endorse products that do not offer our customers exceptional quality and value. I apologize for any inconvenience"[/i]
This does not sound good!
UPDATE: Just called SolidSignal and they said the DTVPal DVR was discontinued. Not sure if that means through DishNetwork or just SolidSignal. I called earlier today and checked the status and was told they had about 1000, so I am going to send an email telling them I still want it regardless.
I had a chat with Dish support last night asking about the status of my replacement unit. The person I talked to said he was informed that they we stopping shipping units to new customers for the time being and that they still had some on hand that they would be using for replacements.
That response (and the one above from SolidSignal) leads me to believe that the DVRs are not simply out of stock, that they have been purposely head for some reason (I suspect due to the problems rather than the lawsuit). I personally can't imagine that if it was a simple firmware problem that they would hold off on all sales, so that leads me to believe they either don't know what the problem is yet, or it is a hardware/manufacturing issue, in which case they don't want to ship any more defective hardware until it is fixed.
I cannot imagine they would simply discontinue the product for what should be a correctable problem...though yes, I wouldn't be surprised it is released until a different name.
Also, I think this has been mentioned before, but the reboots seem to always happen during playback. I average one reboot per hour or two and I have never had it reboot while it was background recording only. I believe there have been a few people that have claimed that this has happened to them once or twice, but is it possible they left the device on and simply turned off the TV. For those of you who experience consistent reboots, can you try setting up a couple recordings for a several hour block and leave the device turned off during that time and see if any of your recordings have been interrupted. If that turns out to be a case, then that implies the problem is with the devices decoding hardware/software and would probably discredit many of the signal/power theories.