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Official epson 6500ub owners thread - Page 103

post #3061 of 4369
Quote:
Originally Posted by smakovits View Post

It is the order number

Then Epson is changing the definition of what RMA means. An order number is not an RMA number. Depending on where you purchased the projector, you'll have different schemes for order numbers.

Epson should provide the RMA number when they authorize the return.

Now, if the box in question contained the replacement projector, then what Epson placed on the box as the order number could easily be their RMA number.

But I can't tell from conan48's posting if he is returning his original PJ, without first getting a replacement, or he received the replacement and is now returning the bad one. If the later, then there is no need to talk to Epson, just pack up the bad one and send it back in the box the replacement was received in.

Am I as confused as conan48, or what?
post #3062 of 4369
Quote:
Originally Posted by mrvideo View Post

The following info is the short blurb about the screen:

Quote:


High Contrast Da-Mat (Negative Gain High Lumens Projectors)

A smooth, gray, vinyl finish surface for high output (1500 Lumnes and above) LCD and DLP projectors. This surface improves the perceived contrast by lowering black levels. It is a flexible unsupported vinyl fabric and may be folded or rolled.

Viewing Angle: 40 Degrees

Gain: .08

The setup I'm looking at is Da-Lite part number 78677 (Perm-Wall, HDTV, 58"x104" (119" diag).

Any comments on this particular screen type and the 6500UB?

No comments from anyone? Is everyone so pissed because their projector isn't working correctly, that thinking about screens is the farthest thing from anyone's mind?
post #3063 of 4369
Thread Starter 
I would suggest asking about screen types on the regular or DIY screen sections of the forum. You will probably get a faster and better answer. The possible reason why you did not get an answer here is that none of the posters own or have specific knowledge of the Dal-Lite 78677 screen.
post #3064 of 4369
On the contrary, my projector looks great and I'm too busy enjoying it to answer you.
post #3065 of 4369
Quote:
Originally Posted by mrvideo View Post

Then Epson is changing the definition of what RMA means. An order number is not an RMA number. Depending on where you purchased the projector, you'll have different schemes for order numbers.

Epson should provide the RMA number when they authorize the return.

Now, if the box in question contained the replacement projector, then what Epson placed on the box as the order number could easily be their RMA number.

But I can't tell from conan48's posting if he is returning his original PJ, without first getting a replacement, or he received the replacement and is now returning the bad one. If the later, then there is no need to talk to Epson, just pack up the bad one and send it back in the box the replacement was received in.

Am I as confused as conan48, or what?

Yes, if you crossed shipped I view the order on the replacement unit as the rma....I guess they dont have a separate invoice for rma replacement so they use the same one and put the rma number as the invoice number. Now, if you are shipping back to them before getting a replacement, then they should give you an rma number
post #3066 of 4369
Hey guys, can I get a confirmation that the usb>serial cable DOES INDEED work for updating the FW? Like this http://www.monoprice.com/products/pr...seq=1&format=2

I need a USB to male of female? I can see the port on the PJ and it has the prongs...I'm assuming that is male and I need a female adapter? The link I posted says "female" but the picture seems to show a male. I'm confused.

I seem to remember something about how the USB adapter doesn't work and I also remember people saying they did it and it worked. I want to order this today and just need a couple people to confirm this USB to serial solution will work for me or do I NEED to just go all serial.

Thanks.
post #3067 of 4369
Quote:
Originally Posted by conan48 View Post

I need to return my Epson and they want the RMA number on the box. Where is the RMA number? It says it's on the packing slip but I can't see it. Thanks

I sent my original unit yesterday after receiving the replacement. Order # or RA # was not in the packing list. I had to call Epson 562-276-1305.
post #3068 of 4369
Quote:
Originally Posted by Snausy View Post

Hey guys, can I get a confirmation that the usb>serial cable DOES INDEED work for updating the FW? Like this http://www.monoprice.com/products/pr...seq=1&format=2

I need a USB to male of female? I can see the port on the PJ and it has the prongs...I'm assuming that is male and I need a female adapter? The link I posted says "female" but the picture seems to show a male. I'm confused.

I seem to remember something about how the USB adapter doesn't work and I also remember people saying they did it and it worked. I want to order this today and just need a couple people to confirm this USB to serial solution will work for me or do I NEED to just go all serial.

Thanks.

RTFM . Just kidding. You need a serial null modem. null modems differ from other serial cables because the Pin placement is different. It is hard to read but serial connections should be labeled if you get a magnifier. I don't believe the one you have listed will work. There is also a male connection on the projector (if I remember right) You will need to get a serial cable that is null modem and has a female connection.
post #3069 of 4369
Quote:
Originally Posted by BitShifter01 View Post

RTFM . Just kidding. You need a serial null modem. null modems differ from other serial cables because the Pin placement is different. It is hard to read but serial connections should be labeled if you get a magnifier. I don't believe the one you have listed will work. There is also a male connection on the projector (if I remember right) You will need to get a serial cable that is null modem and has a female connection.

How to update one's own firmware is DEFINATELY not in the manual.

Thanks for the information, I just hope the people at fry's know what they are talking about.
post #3070 of 4369
Quote:
Originally Posted by Kermit955 View Post

I sent my original unit yesterday after receiving the replacement. Order # or RA # was not in the packing list. I had to call Epson 562-276-1305.

I've never put an RMA # on the boxes I've sent back (3-1080ub and 2- 6500ub) and have never had a problem with Epson.
post #3071 of 4369
Thread Starter 
Monoprice does sell the correct combination for the firmware upgrade. You will save a lot
of money over Radio Shacks or Fry's prices.

http://www.monoprice.com/products/pr...seq=1&format=2

http://www.monoprice.com/products/pr...seq=1&format=2

You could also use a longer null modem cable instead of the adapter.

http://www.monoprice.com/products/pr...seq=1&format=2

If you are do not have experience doing this type of upgrade you might want to get the firmware from Epson and let them walk you through the process.
post #3072 of 4369
Quote:
Originally Posted by Snausy View Post

On the contrary, my projector looks great and I'm too busy enjoying it to answer you.

You are so busy enjoying the functioning projector that you haven't put up a screen yet?
post #3073 of 4369
Quote:
Originally Posted by rwestley View Post

Monoprice does sell the correct combination for the firmware upgrade. You will save a lot
of money over Radio Shacks or Fry's prices.

A little background on serial port connections. Normally, and I repeat normally (because the RS-232-C spec does not call out the connector sex), the male connection will be the DTE end, or Data Terminal Equipment. The PeeCees have pretty much gotten this right. The female connection will be the DCE end, or Data Communication Equipment, otherwise known as the modem.

The projector has a male connector, so it is probably wired as DTE, which is confirmed by their saying that a null modem cable is required between it and the computer. Epson got it right.

On a 25 pin cable, the pins that are only used, are usually, 1->8 & 20. That is why DB9 serial connectors can exist.

Over the years, in my early days of computer administration, I did a lot of work with serial cables and getting devices to talk to each other. I've used my serial port breakout box (yes the boxes with red/green leds) many a time to track down problems, including so-called null modems that were wired incorrectly.

Ah, those were the days
post #3074 of 4369
Quote:
Originally Posted by rwestley View Post

I would suggest asking about screen types on the regular or DIY screen sections of the forum. You will probably get a faster and better answer. The possible reason why you did not get an answer here is that none of the posters own or have specific knowledge of the Dal-Lite 78677 screen.

I asked here first, thinking that owners of this particular projector had thoughts on the Da-Lite screens. By going to the screen threads, you not only deal with the screens, but the multitude of projectors. At least here the projector model is limited.
post #3075 of 4369
I can confirm the upgrade works via a USB to RS232 converter - I just did mine, both the 1.09 firmware and the FI update.
post #3076 of 4369
Quote:
Originally Posted by mrvideo View Post

You are so busy enjoying the functioning projector that you haven't put up a screen yet?

In my case, yes! I've been projecting onto a slightly off-white wall (a tiny bit beige) for a couple months now. About once a week, I say, "This weekend, I'll make a screen." And each weekend comes, and I watch my projector instead.

I know it will be a lot better on a screen, but even on a non-optimal wall, these things rock!

-Jim
post #3077 of 4369
I'm actually using a Focupix 110" 1.3g matte white screen but I have my eye on a Carada Brilliant white screen to upgrade to 118" or 126" Haven't decided yet but my new house we just moved into has a much larger wall and could go a bit bigger.

As for the 1.09 update...I got that done today. Had to get a usb-Serial port adapter then I just used a female-female null modem 9-pin cable to connect. Worked great.

After half a day of watching all kinds of programming with the new firmware and having the FI fix I have to say I LOVE FI on low now for everything. Law and Order: Criminal intent looked very strange before and had a strong "soap opera" effect. Now with the new FW it looks great, no judders and it just looks very 3D...no soap opera effect to speak of imo. My family loves it.

We had a HD baseball game going and switched it back and forth from FI off to FI low and having it on low completely changed the picture to a very 3D experience much like we were sitting in the stands. Before the update the judders and speed-up effect ruined the experience and the soap opera effect made most shows unwatchable with FI on. Now FI on low is awesome(imo) and VERY worthwhile. As I said before I'm just keeping it on low now and watching TV like normal. Everything is just much clearer and 3D with it on and I'm not sure I'll ever go back.

Keep in mind this is only after half a day watching...lots of time to find problems with it.

Thanks again to the guys who hooked me up with the FW...much appreciated.

EDIT: I'm thinking I'll just keep this pre focus-mod unit now and not trade it in because it's so great otherwise. All the stories I'm hearing about returns is scaring me. I don't really have a focus issue anyway.
post #3078 of 4369
Quote:
Originally Posted by rwestley View Post

Monoprice does sell the correct combination for the firmware upgrade. You will save a lot
of money over Radio Shacks or Fry's prices.

http://www.monoprice.com/products/pr...seq=1&format=2

http://www.monoprice.com/products/pr...seq=1&format=2

You could also use a longer null modem cable instead of the adapter.

http://www.monoprice.com/products/pr...seq=1&format=2

If you are do not have experience doing this type of upgrade you might want to get the firmware from Epson and let them walk you through the process.


So if I just used a null modem cable between my PC and the projector then that is all I need? Any drivers needed (Anyone else feel like this is like trying to fly the space shuttle?)
post #3079 of 4369
Thread Starter 
If your computer has a serial port on it all you need is the null modem cable. You only need drivers with the usb-serial adapter. The reason many need both is that most new computers and laptops do not have serial ports on them.
post #3080 of 4369
Does anyone know if there are discrete IR codes for the different memory presets on the 6500?

I have different configurations for blu-ray, dish network, etc. and it's a pain to go through the menus to recall a memory preset.

You can't even do a macro because the recall memory screen has the cursor at the currently loaded preset (not the first preset) so you can't know beforehand the number of 'down arrows' to program.

Thanks.
post #3081 of 4369
Thread Starter 
Remote Central has some information on discrete Ir codes for the Epson.

http://www.remotecentral.com/cgi-bin...read.cgi?18117
post #3082 of 4369
Hi folks,

My projector that was received from av science store still has 1.07 firmware eventhough it was said to be a new batch. I spoke to a level 2 support and he said that 1.08 has some slight improvement on the 4:4 pulldown that I won't even notice it. Does anyone notice any improvement upgrading from 1.07 to 1.08. I do not like to use FI so I do not need to upgrade to 1.09.I also ask about the defocus issue, and he said that even with the fixed in place, the projector may still experience slight defocus and he told me that to give the projector at least 100 hrs and the defocus should get better or even gone. I think that explain why some people still notice a slight defocus.

I was also told that when I feed the projector with 1080p/24 signal the option for 4:4 pulldown is greyed out. Is that correct? I am using PS3. When do you want to turn on the 4:4 pulldown?
post #3083 of 4369
Quote:
Originally Posted by rotelmania View Post

Hi folks,

My projector that was received from av science store still has 1.07 firmware eventhough it was said to be a new batch. I spoke to a level 2 support and he said that 1.08 has some slight improvement on the 4:4 pulldown that I won't even notice it. Does anyone notice any improvement upgrading from 1.07 to 1.08. I do not like to use FI so I do not need to upgrade to 1.09.I also ask about the defocus issue, and he said that even with the fixed in place, the projector may still experience slight defocus and he told me that to give the projector at least 100 hrs and the defocus should get better or even gone. I think that explain why some people still notice a slight defocus.

I was also told that when I feed the projector with 1080p/24 signal the option for 4:4 pulldown is greyed out. Is that correct? I am using PS3. When do you want to turn on the 4:4 pulldown?

I strongly suggest you update to 1.09 FW and try the FI on low. It is entirely different and all it seems to do is make the picture look 3D to me. The negative effects of FI from earlier versions SEEMS to be gone. At least for me it is. I couldn't watch it before. I'm 24 hours into the 1.09 with it set to FI-low and that's it, we won't be changing it. It makes everything look much better to us. Sports especially but it's working for everything I've thrown at it so far.

At the risk of being overly-dramatic the 1.09 with FI update has given me an entirely new projector. Much clearer, more 3d with all content. I haven't even bothered trying "normal" or "high", I heard they didn't change those anyway.

btw, the defocus issue isn't something that goes away over time.
post #3084 of 4369
Thread Starter 
I agree with Snausy, Firmware 1.09 is a real improvement. I could not use the projector with FI before 1.09, now I really like it for most source material. If you upgrade be sure to use it only on the low setting. That being said there may be some other changes to firmware 1.09 that we don't know about.
post #3085 of 4369
What is the number 1 reason owners chose this over the Panasonic 3000??
post #3086 of 4369
I was between Panasonic 3000 and Epson 6500, but what made me bought Epson was the 4000 bulb life.


Quote:
Originally Posted by notoriousmatty View Post

What is the number 1 reason owners chose this over the Panasonic 3000??
post #3087 of 4369
I didnt see this back the past couple pages, besides FI, what does 1.09 fix?

Thanks
post #3088 of 4369
Thread Starter 
The major fix of firmware 1.09 was the FI fix as most know. There could have been some other small tweaks but they are not listed anywhere. The reason why I chose the Epson over the Panasonic is the sharpness and ability to produce better blacks. I think many others who bought this unit did it for the same reasons.
post #3089 of 4369
Cool, thanks.

I was hoping for an improvement on the brutal HDMI handshaking........

Oh well.
post #3090 of 4369
Quote:
Originally Posted by notoriousmatty View Post

What is the number 1 reason owners chose this over the Panasonic 3000??

Better blacks
Sharper picture
longer lasting bulb
brighter bulb (if you have light issues)
better warrantee

Don't care about anamorphic stretch on Panny (if that is what they call it)

Just for the record, FI on low with firmware 1.09 is what I use for Blu Rays!
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