Originally Posted by turbe
That's a good policy, what shipping company was it?
BTW, their Resellerratings are 1 Year+ old (only 11 reports)....
On Pioneer's site is a plus..
What I was really trying to suggest is to make sure you get 2 Man Inside Delivery which costs more but I think is worth it. It's not like these are sitting in Pioneer's warehouses with shattered glass (ok, maybe a couple)..
Trying to find out if shippers are rated... some are better than others..
Let us know how things (and how fast) get handled..
Yeah, they dont have a ton of feedback yet, but hopefully I can add to the positive column on there. Really depends on how they handle this situation. They did a great job on the initial shipment minus the results today, but he wouldnt have known that it was cracked in his defense
The shipping company was www.Pilotair.com
, but the extra 2 week policy would be on Coza.
It was only one delivery man, but he was going to cart it in himself. I chose to just help him bring it in instead by carrying, which he was fine with doing. We set it down, popped the top off , flipped the thin white styrofoamy stuff back, and WHAM, 2-3 huge cracks
It would be nice to get ratings on shippers, but then again, I think if these places that offer free shipping, they probably use a certain shipper to get a good deal, which will not help me in my hunt to get the shipper that I want.
When I spoke with Coza today, he is basically saying that he is stuck in a hard place at the moment. He thinks he has a bad batch right now, so he has two options. 1st option is to keep shipping possibly bad ones and wait for the feedback upon arrival, or 2nd option is to open the boxes before shipment to inspect, but that is supossedly not legal without selling as "not new" and marking the price down. I am waiting to hear what he choses to do within the next day or two.
I'll definitely let everyone know what happens.