Originally Posted by TVbc
why is everybody so gooey that Jim Noyd of Noyd Communications is looking in on this post. he is not part of vizio.
noyd communications is a pr and advertising agency. they are not product reps. they do the pr for vizio, successfully apparently. while they may have some input to the brass at vizio, their job is not engineering and design.http://noydcom.com/
I dont think anyone is gooey over Jim Noyd, I think I would say that some of us here on AVS are happy to hear that perhaps our concerns are being heard by the folks at Vizio,,,gooey, no,,,,,thankful and hopefull yes.
Being a member here on AVS I rarely see any reps or anyone connected to any of the manufactures on this forum.
A HUGE mistake.
In a perfect world these panel makes, designers and CEO's would be spending time on AVS checking out the feedback and suggestions about their products and they would be doing that openly and NOT IS STEALTH MODE.
And in a perfect world these companies would take a cue from Kodak.
Kodak keeps a mailing list of all their customers and sends out surveys to get feedback on their products,, very cool that they do that.
But they dont stop there, they also send out emails with pictures and specs of cameras they have in the works and they ask their customers to vote on and give opinions on their design ideas,, to me that is just the coolest.
Instead of their designers sitting in a room (bubble) and guessing what or thinking they know what the consumer wants,, they ASK the consumers,,,,what a killer idea,,,,,, and Im sure it really helps Kodak's sales.
Another thing Kodak does is they go on the camera forums (not in stealth mode) and OPENLY talk about their products with their customers.
Sorry for the Kodak rant but Im just very impressed that Kodak does all that.
If Vizio and other panel makers were to follow Kodak's example I think those companies would benefit greatly with customer sales and loyality.
Getting your customers involved in the products your making to sell to them,,, WOW, what a concept.
Sadly, the reality is that these companies dont have a clue, they just hire a few dumb-ass designers, pay them a bunch of money to come up with some often crapy design ideas and then they put the product out there in hopes that what they came up with works and is well received.
And its not like there is a ton of A/V forums that these companies would have to visit,,, AVS is the king of the hill in the A/V world.
This forum is here offering all these opinions, idea's, feedback,,,, a wealth of information to tap into and it would seem for the most part the companies that make all these A/V products dont take advantage of it.
Ok,, sorry for the rant,, I will get off my soapbox now.
Anyhow, back to the original subject of my reply,, were not gooey over Jim, were just glad to see that there is a chance some-one connected with a company has taken the time to post and be part of AVS,,,, that does not happen often enough.
And for Jim, your the PR guy at Vizio,, what a great PR move it would be to invite your customers to be involved with your products and futrue products.
Just for the record, I own my own business and I do whatever I can to get my customers involved with my business, feedback, opinions, ect.,,,it makes a huge difference and makes my customers truely feel like they are part of my company,, which they are.
My sales and customer loyality are thru the roof while other business's the same as mine are closing down.
( Jim, if you like the PR idea's and decide to use them you can thank me by sending me two TV's, a 550 to replace the one I returned and a 551 when it comes out, message me for my shipping address