I have called every 2 weeks since February about USB activation, and though customer service is sympathetic, when pressed for answers they all say there is simply no way for them to gain information until Engineering decides to tell them. None have ever heard of this even being on the radar of product team. None have ever attempted to share an ETA or call back with more information.
I am ticked off beyond words by this USB situation. Do we have to file a class action or flood the President of the company's desk with letters to be heard?
My set also has a problem dealing with Fire/Strobe/Explosion scenes. No matter what settings or input type I use, there are horizontal lines at about 2 to 4 inches apart that are across the entire width of the screen when either fire, strobing light effects, or explosions are rendered.
Anyone else have this or any guesses if this is something explainable or just a set going bad?
Thanks in advance.
Originally Posted by Arashjahn
I've called them and they said they would get back to me on an ETA on the USB activation. That was last Thursday. It is so frustrating. Look up my post history, I'm on my 3rd replacement TV.