2009 Vizio XVT Series: 240Hz, USB input, LED backlight [NO PRICE TALK] - Page 161

Originally Posted by Schoman

Let me add another one. My 552 hates fire. In scenes where there's fire, so bright yellow and flickering, I see a grid pattern. Not pixellation. More like the actual screen grid showing through.

I've had my 552 for almost 4 months and it seems to be getting more prominent.

Anyone else have this issue? Or can anyone explain what's happening?

Originally Posted by D_T_S_1

In response to the incorrect model number appearing and no smart dimming option after the firmware update........

I had the same thing happen to me with the firmware update. Customer Service could not resolve until they escalated the problem and went to a "level 2 or 3" engineer. I don't remember which level number they called it. A "technical engineer" then called me right away and quickly resolved the problem. There is a code you enter via the remote and a couple of other steps he led me thru that were very simple. After this was completed the correct model number then appeared in the system info and the smart dimming option reappeared. I would call them back and ask customer service to escalate the problem. The engineer told me the customer service people are not necessarily aware or told of the codes and steps to correct this issue. Hope this helps.

Originally Posted by cawgijoe

Is this code and steps genereic to the 552 or specific to the set?

Reason I ask is that it may warrant a publication of "how to" here to save time.......just a thought.

Also, I'm wondering how prevelant this is? I don't own the set, but I have a friend who does and he is pretty clueless when it comes to the settings and would just leave it as it is even if it changed on it's own. He may complain, but that would be about it.

Originally Posted by Deric_

Does it look like a horizontal blind effect? I get the same thing on flashes, fires, and anything moving fast. This is on all inputs and sources too. If I power cycle the TV the issue goes away for 5 minutes or so. I have a service call into Vizio and plan on making a follow-up call in the morning.

Image:


Video showing issue (15mb):
Avatar Cartoon showing ghost effect

Originally Posted by WVUTampaAlum

I told Vizio about this issue back in Feb or March -- right after the firmware update came out. They tried to blame it on smooth motion or some other option. I told them I had been testing many different settings and could still notice it with hi speed moving objects. They said they would note my concerns. I hope others complain about it so it gets resolved in another firmware update. This and some slight halo's I see around peoples heads during movement is the only picture related issue that I find with this tv. I just hope they can resolve w/ firmware update and not that the tv cpu/ gpu is too under powered for the tv.

Originally Posted by Deric_

I've talked to them about this issue since February 4th and hoped it would be fixed before now. I just got off the phone with Vizio and their Tier3 tech claims this should be fixed in the next firmware update which should roll-out to all customers within the next two weeks. I know some have already received a recent update. I did check and my TV still has the February 25th firmware on it. I'll post back in this and the VIA thread once the next update comes through.

Originally Posted by D_T_S_1

I don't remember the code he gave me or all of the exact steps we took as it was a few months ago. I do remember entering the code. In the system info screen it then gave the option of changing the model number. I switched to the correct model number using the remote arrow button . I then had to unplug the TV, press and hold the power button for a few seconds. After plugging back in the TV I went to back to system info and the correct model number was still there. The smart dimming option which was previously not present was now back in the picture options. I don't want to post a code or exactly each step because I know I will miss some steps that I vaguely remember or not sure of the code and may screw up someone's set. I suggest calling Vizio and find out from them. I thought they were very easy to work with.

Originally Posted by mrandtx

Hopefully lokilarry can document what the code sequence is.
From what you two have said, I'll bet they use the same firmware load for all their internet enabled tv's.

Originally Posted by 8traxrule

I'd love to hear about that remote code too- it's good to know any 'secret' stuff you can do with a TV (I had the service codes for my old Misubishi so I could adjust it exactly how I wanted it.) The way firmware is delivered, it seems like there should at least be a way to make it go back to what it had at the factory, just in case the firmware delivered to it has something wrong with it. What if someone sent out firmware telling all the TVs to stop working altogether?

My main beef with the 552XVT right now is the smart dimming- the picture overall looks a lot better with it on, but I've been keeping it off because when a scene fades to black, the LEDs go COMPLETELY out making the screen look like it's been powered off. That's just too annoying. Black levels aren't nearly as good with smart dimming off, but that's still easier to ignore.

I'm annoyed they STILL haven't fixed the sound issues with the VOD services either- I won't pay for any movies on Amazon or Vudu until they can deliver 5.1 sound, and Netflix is still in mono (only reason I'm getting that is I'm using my parents' account- I wouldn't subscribe to that on my own until they fixed it.) If there's supposed to be a firmware upgrade in the next 2 weeks, I'll be watching closely!

Originally Posted by clazziquai

I hate to ask but besides widgets, different design, etc. Are there actually any very notable differences spec wise between the other two models? Like amount of LEDS and zones, pq performance and stuff.

Originally Posted by Jim Noyd

a.) 2010 has an Increase of zones - 55” and 42” from 80 to 120 zones and on 47” from 120 zones to 160 zones

Originally Posted by topr

Since this seems to be cut and paste from a marketing statement could you elaborate a little. The number of zones in the statement implies that a 47" has more local dimming zones than the 55"?

Originally Posted by topr

So the 55" has 120 dimming zones and the 47" has 160 dimming zones?

Originally Posted by Eugene157

According to facebook someone had a 553 delivered. He is asking about USB not working.
Eugene


Tom Jenkins XVT553SV - - Just pluged in my new XVT553SV and it's really FANTASTIC! :-))

USB: Box states USB for JPG only, but in the TV's Input source menu, there is no USB available? Just the HDMI's and etc...

BIG NOTE: this is my first Digital TV but I have been studying for the last couple of years and have placed my bet on V...IZIO.

Originally Posted by Sucitta

I have the 551 and love it. Only trouble I'm having is when watching videos from my pc connected to the 551 through hdmi 4. I get this awful horizontal line during any movement/motion.

I had this same issue on my old Phillips 7403, but was able to fix this by using pc mode on the tv and hdmi port 3.

Anyone know if my 551 has a hidden pc mode? Or quick fix for my line across the screen?

Thanks for your time = )

Originally Posted by jdogg71

Occasionally my tv gets these weird red splotches all around it. Anyone possibly know what could be the cause and do I have to call Vizio?

Originally Posted by BakersDozen

Just ordered the 553. Will post up my thoughts when I get it in a few days.