or Connect
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › 2009 Vizio XVT Series: 240Hz, USB input, LED backlight [NO PRICE TALK]
New Posts  All Forums:Forum Nav:

2009 Vizio XVT Series: 240Hz, USB input, LED backlight [NO PRICE TALK] - Page 165

post #4921 of 4988
Quote:
Originally Posted by DAVIDGR View Post

Thanks. I can't believe that the Vizio rep didn't know about this site. I was quoted lower prices:
Service Plan Price Full Payment -or- Payment Plan
1-Year $ 113.95 $ 113.95 3 Payments of $ 39.48
2-Year $ 227.95 $ 227.95 3 Payments of $ 77.48
3-Year $ 288.95 $ 288.95 3 Payments of $ 97.82
4-Year $ 349.95 $ 349.95 3 Payments of $ 118.15

Pricing appears to vary by zipcode. I'm in 10504.

By comparison, SquareTrade.com has what appears to be the same warranty for $190 for 3 years - $99 less than Vizio.

Thanks. The SquareTrade.com may be a compromise for me. Still thinking about it, though.
post #4922 of 4988
Quote:
Originally Posted by pgrokkos View Post

Nodadeul - great to see I'm not crazy and at least someone else has had this problem. I completely agree with you on not buying another Vizio. $2k purchases shouldn't cause the frustration that this TV has caused. I gave up on trying to convince Vizio support of the issue after having sent them multiple videos and photos, its just too hard to get an image recorded of the stain/smear. At least it isn't bad enough that others would notice it except when I specifically point it out. I'm split on whether to be rooting for another problem to occur in the next few months to get an exchange, or just living with this.

By the way, I think I also have a 'backlight bleed' in top right corner of screen. Always noticed it but never bothered me enough to go through effort of a return over just that issue.

Definitely first and last Vizio I will ever buy which is unfortunate.

Just a hint to help Vizio see the screen stain that is so hard to capture on film. Photoshop your photo to increase the contrast just on the screen until the photo looks like it does in reality. Kind of cheating but not really. The human eye and a camera lense are very different things so why not edit the photo to better represent what you see. The human eye can sense variations in brightness much better in your peripheral than when you are looking directly at it but cameras dont have that effect.
post #4923 of 4988
Quote:
Originally Posted by DAVIDGR View Post
Does anyone have information on a Vizio extended warranty for this TV, or should I just go with SquareTrade (something like $220 for 3 years)?
Neither. Extended warranties are a waste of money. Much better to self-insure, or in the case of electronics just replace it with a cheaper version if it fails out of warranty. Over decades of buying things this practice will put one ahead financially, recognizing that occasionally there will be an early failure that makes one question the wisdom of self-insuring, but it is the best way to go, IMHO, and that of Consumer Reports.
post #4924 of 4988
Quote:
Originally Posted by plm999 View Post

Did anyone find a solution to this? I have the same problem with the wireless connection. I am using the Asus N16 dual band router. Thanks.

I too was having this problem with my 552. Unresponsive apps and the TV occasionally just turning itself off. Sometimes it would re-boot and come back on, other times it just stayed off. Often the set was unresponsive to the remote and the buttons on the left side as well. I finally just performed the memory erase and reset procedure and the set has been working perfectly since. It's a PITA to set everything back up again, but I think the apps update they did recently didn't install cleanly.
post #4925 of 4988
Thanks to all the contributors to this thread. I have found the information very useful.

This is my 553 installation experience.

- See attached Photo of installed TV.
- Purchased the TV at Costco prior to Black Friday and installed the day before Christmas (family gift).
- Used Costco American Express to get 3 year warranty.
- Installed using a tilting wall mount. Looks great installed and angle change makes a big difference. Was more difficult to install than I thought. Almost dropped the TV once since I did not install on the brackets properly. I could not figure out how to change the angle once on the wall. I had to remove from wall with each tweak of the angle. Routing cables into wall was not too bad since the back side of the wall is unfinished in the basement. Looks clean with no cables visible.
- I purchased and tried cheap HDMI cables. They worked briefly before causing problems. You get what you pay for. I replaced the cables with an HDMI kit I purchased at Costco. The new cables work perfectly.
- I run HDMI from the XBOX and Cable to the TV. I run a Toslink audio cable to my home theater system. Set seems to work nicely. I have had some audio distortion upon first startup however the issue seems to have gone away recently. Not sure why. Maybe a software update was loaded when I did not notice? Maybe the sequence of starting the TV, cable, and amp?
- I run an Ethernet cable directly to the TV. No issues. Seems to work great.
- I am using the Vizio & Logitech 300 remotes. The Logitech remote seems to work nicely with 95% of the actives I use on the TV. I could not figure out how to use the Vizio remote to control the volume so I starting to use the Logitech unit.
- The PQ is outstanding. I have had no problems with the TV (knock on wood). No dead pixels or strange behavior. I have not touched the PQ settings at all. I intent to try the CNET settings but have not done so yet. The picture is so good it almost seems 3D. Really incredible. I am comparing the PQ to our 60" Sony KDS-R60XBR2 which is another great TV.
LL
post #4926 of 4988
Quote:
Originally Posted by wgulker View Post

Thanks to all the contributors to this thread. I have found the information very useful.

This is my 553 installation experience.

In case you missed the thread, there is a XVT3 series thread that includes the 553, 473, 423, 373 and the 323.

The thread can be found at: http://www.avsforum.com/avs-vb/showt...262413&page=81

I invite you to copy and post your great report there for other "3 Series" owners to enjoy as I have...

Tom
post #4927 of 4988
I'm having a MAJOR problem with my parents VF551XVT TV. I just noticed it on my latest trip home for the holidays but its processing certain colors very strangely.

It's very hard to describe but I'll try.

Sometimes bright colors will be smeared and change into a different (and completely inappropriate) color. Sometimes you'll see vertical lines where there shouldn't be any.

Have there been any firmware updates that I'm not aware of? Are there any settings that I should check that might affect something like this? At first I thought it was just their cable reception but I'm noticing it happen on DVD's and Blu's as well.

I've paused and re-played the same scenes with the exact same issues so I know it's not isolated.

Here are some pics:



post #4928 of 4988
I've seen some TVs in stores do that. Don't know what causes it, but it better not happen to mine!
post #4929 of 4988
Quote:
Originally Posted by 8traxrule View Post

I've seen some TVs in stores do that. Don't know what causes it, but it better not happen to mine!

Well, I don't come home often but my sister said it's been happening the last couple of months. Luckily, the 1 year anniversary for their TV is TOMORROW!!! So Vizio is having their company come out and fix it. They "say" their company will contact my parents within the next 3-5 business days and that the fix is as simple as a wire replacement.

Anyone have any experience with repair from Vizio?
post #4930 of 4988
Quote:
Originally Posted by DAVIDGR View Post

Thanks. I can't believe that the Vizio rep didn't know about this site. I was quoted lower prices:
Service Plan Price Full Payment -or- Payment Plan
1-Year $ 113.95 $ 113.95 3 Payments of $ 39.48
2-Year $ 227.95 $ 227.95 3 Payments of $ 77.48
3-Year $ 288.95 $ 288.95 3 Payments of $ 97.82
4-Year $ 349.95 $ 349.95 3 Payments of $ 118.15

Pricing appears to vary by zipcode. I'm in 10504.

By comparison, SquareTrade.com has what appears to be the same warranty for $190 for 3 years - $99 less than Vizio.

Is it true that the value of the repairs cannot exceed what you paid for the warranty or you'll start to pay out of pocket? If so, this seems like a true waste of money.



Quote:
Originally Posted by BigFoot48 View Post

Neither. Extended warranties are a waste of money. Much better to self-insure, or in the case of electronics just replace it with a cheaper version if it fails out of warranty. Over decades of buying things this practice will put one ahead financially, recognizing that occasionally there will be an early failure that makes one question the wisdom of self-insuring, but it is the best way to go, IMHO, and that of Consumer Reports.

Definitely something to consider. Thanks.
post #4931 of 4988
Quote:
Originally Posted by BigFoot48 View Post

Neither. Extended warranties are a waste of money. Much better to self-insure, or in the case of electronics just replace it with a cheaper version if it fails out of warranty. Over decades of buying things this practice will put one ahead financially, recognizing that occasionally there will be an early failure that makes one question the wisdom of self-insuring, but it is the best way to go, IMHO, and that of Consumer Reports.

Well, I have to disagree with you. I have a 3 year old 52" Vizio and a speaker went out on it. I called the extended warranty service, they came out and verified the problem. A week later they called and said they were waiting for the part. 2 Weeks later they said they could not repair the set and sent me a new XVT553.

Guess the warranty paid out for me.....
post #4932 of 4988
Quote:
Originally Posted by Burnerbum View Post

Well, I have to disagree with you. I have a 3 year old 52" Vizio and a speaker went out on it. I called the extended warranty service, they came out and verified the problem. A week later they called and said they were waiting for the part. 2 Weeks later they said they could not repair the set and sent me a new XVT553.

Guess the warranty paid out for me.....

Which service did you use?
post #4933 of 4988
Quote:
Originally Posted by docholliday814 View Post


Which service did you use?

I'd like to know also. Stopped buying ew's a while back. Bought one for a car for 1400 with full refund after 7 years if no claim filed. They went belly up after six years. Felt like the biggest sucker.
post #4934 of 4988
The latest firmware, which downloaded on my TV today, has finally enabled USB support. Photos and Music can be viewed/played (but no movies - AVI, MPEG, etc.)

There is also a new VIA Media App on the app bar that can be used to access the USB content. Or you can choose USB from the inputs menu.

Several new VIA apps are available - most notably Hulu Plus ($7.99/month with a one week free trial) and Blockbuster OnDemand (who needs it since we already have Vudu, Amazon On Demand, etc.)

Still... it's a nice update... and long overdue.

Thanks Vizio!
post #4935 of 4988
Quote:
Originally Posted by cisco kid View Post

Looking for some feedback, trying to help a friend out. I gave him a USB stick formatted FAT32 with 16gb of various movies on it, most with .avi extension. I plugged into the left side of the set and the menu comes up but I get "codec not supported" yet we are getting audio. Tried several of the movies and same issue.

So I renamed the movies .wmv or mpg and still the same issue as the set recognizes the true ext, plays audio but no video. I believe he is on original firmware possibly? The set was bought at a Canadian Costco around July10 VF551XVT-C (assuming the C at end stands for Canadian model?)

Does the set need to have firmware updated as it states in manual it can play video files??


I've had similar issues, and solved them by re-encoding everything to mp4 usign a free tool called ripbot264. Works great, but takes a long time. I typically set up the conversion and let it run overnight.
post #4936 of 4988
>>I've had similar issues, and solved them by re-encoding everything to mp4 usign a free tool called ripbot264. Works great, but takes a long time. <<

So are you saying that your Vizio now recognizes and plays mp4 files from your flash drive? I just loaded an mp4 file on to my flash drive and the media player app did not see the file.

Thanks.
post #4937 of 4988
Quote:
Originally Posted by DigitalfreakNYC View Post

I'm having a MAJOR problem with my parents VF551XVT TV. I just noticed it on my latest trip home for the holidays but its processing certain colors very strangely.

Back in June, I bought a 552XVT back and in July I started getting this problem.
It first appeared in dark areas, but after some time of viewing, the entire screen was soon layered with those green lines.

After research I seem to remember finding this being an issue with some LG models as well, and had to do with a board (some technical thing, haha). I exchanged my set with another with the retailer and haven't had this issue again.

Most likely your parent's set will need to be replaced as well.
post #4938 of 4988
Is there someplace that lists what changes are made with each firmware update?
post #4939 of 4988
Quote:
Originally Posted by xzvvv View Post

>>I've had similar issues, and solved them by re-encoding everything to mp4 usign a free tool called ripbot264. Works great, but takes a long time. <<

So are you saying that your Vizio now recognizes and plays mp4 files from your flash drive? I just loaded an mp4 file on to my flash drive and the media player app did not see the file.

Thanks.

Yes, that is what I am saying, sorta. Keep in mind that the mp4 container can carry lots of different audio and video codec files within it. So not all mp4 files are the same. I hope that makes sense.
post #4940 of 4988
Hello, I have the SV472XVT 47" LED, just with out the Internet apps. Everything else is the same.

When I play anything in 1080P and it's a movie, it seems like the screen isn't filling in all the way. Example, on a 1.85:1 film source, there's about an inch of black on the top and bottom, when there shouldn't be anything. Same no 2:35:1, I know there should be black bars on the top and bottom, but it almost seems that the picture is too small.

I've tried going into the settings, but you can't edit any picture size settings on 1080P. This isn't a complaint about the black bars, just that I know on a 16:9 screen, a 1:85:1 film source should fill the screen.

Any ideas?

Anyway, I've noticed it for awhile, and just figured I would come here to ask the question.

Thanks!
post #4941 of 4988
Quote:
Originally Posted by 8traxrule View Post

Well, my 552 was taken today and a 553 put in its place. Due to homework I haven't had time to really watch anything on it, but I did do my homework on the computer hooked to it most of the night, then scanned the TV stations.

Sadly it DOES have the exact same problem with smart-dimming as the 552, despite it allegedly being checked by someone at the warehouse before being sent! Called Vizio and the rep who's been helping me was surprised, but says he'll look into what can be done now. Given all the other stuff that can be changed with firmware updates, seems like that could do the trick but perhaps more people who notice this need to complain about it. I'll keep the smart-dimming off again for now, but of course the black backgrounds are more greyish. Grrr...

Those who've had the mini-blinds problem, what equipment have you been using? I've only noticed it on a couple DVDs that were flagged wrong, turning 'film' mode off on the player solved that (it should normally be kept on though since properly flagged discs will look better.) I'm thinking Vizio is replacing sets without knowing what's really wrong with them.

Whatever became of your smart-dimming issues? Still occurring or did it work out on your 553? I received a replacement VF552XVT (had a problem with a section of dimming where it was always black). I've been out of the loop on this thread the past few months, but I've tested for the smart-dimming you mention and do not see it after a couple of days of viewing. I checked my firmware and it is version: Vizio_c1.2.22_RC2.
post #4942 of 4988
I have a 552.

My banding problem ("mini-blinds") has disappeared. Maybe from a firmware update.

I have no problem with smart dimming. Sometimes my picture does "jump" to all black, usually during opening or closing credits on a movie, but this does not bother me.

The problem still plaguing my TV is severe pixellation when scenes have flickering fire or quick flashes, like lightning, explosions and flash bulbs (concert footage). No one else has reported this problem, so maybe it's my cable signal and not my 552.
post #4943 of 4988
Quote:
Originally Posted by Schoman View Post
I have a 552.

My banding problem ("mini-blinds") has disappeared. Maybe from a firmware update.

I have no problem with smart dimming. Sometimes my picture does "jump" to all black, usually during opening or closing credits on a movie, but this does not bother me.

The problem still plaguing my TV is severe pixellation when scenes have flickering fire or quick flashes, like lightning, explosions and flash bulbs (concert footage). No one else has reported this problem, so maybe it's my cable signal and not my 552.
If it's comcast it probably is. A lot of my pixellation went away after I switched to DirecTV. But it still depends on the signal being sent. I seems some stations are better than other.
post #4944 of 4988
Quote:
Originally Posted by Schoman View Post

I have a 552.

My banding problem ("mini-blinds") has disappeared. Maybe from a firmware update.

I have no problem with smart dimming. Sometimes my picture does "jump" to all black, usually during opening or closing credits on a movie, but this does not bother me.

The problem still plaguing my TV is severe pixellation when scenes have flickering fire or quick flashes, like lightning, explosions and flash bulbs (concert footage). No one else has reported this problem, so maybe it's my cable signal and not my 552.

My banding problems have gone away too. Comcast compresses HD signals pretty bad so that may be the issue.

I'm glad to see the banding issue was corrected. It also seems my previous settings on my SV472XVT are a little bright and not as much contrast.

What picture settings are people with this set running?
post #4945 of 4988
My 553 still has the dimming problem- I've given up and just keep the smart dimming turned off. Last time I talked to someone at Vizio they said only 'discriminating' viewers have noticed it. He didn't make it clear whether this was ever going to be fixed, but this'll just be something else I'll have to look for when selecting my next TV in a few years.

BTW the aspect ratio of a widescreen TV is 1.78:1, so slight letterboxing is still needed to display a movie shot in 1.85. The way some of those are shot they can 'cheat' a little and have it fill the whole screen, do a Google search to find explanation on that.
post #4946 of 4988
So I read a post two pages back that discussed the LEDs flashing/strobing when the screen goes completely black (i.e. when going from a program/movie to a commercial).

I have this exact same problem. I have only seen it on my cable feed (Comcast), not during blu-rays/DVDs. I know my TV has been updating its firmware, as I now have the "V" symbol when it turns on.

Is this flashing/strobing a commonly-known problem? Has Vizio acknowledged it or responded? Is there anything I should do besides wait for another firmware update?

Other than that, I am VERY impressed with this TV. This issue doesn't happen often. Usually TV stations cut directly from the program to commercial without any dead-time. But any time there is a pause between programming and commercials, the issue is very evident.

Thanks,
Cook
post #4947 of 4988
Quote:
Originally Posted by 8traxrule View Post

My 553 still has the dimming problem- I've given up and just keep the smart dimming turned off. Last time I talked to someone at Vizio they said only 'discriminating' viewers have noticed it. He didn't make it clear whether this was ever going to be fixed, but this'll just be something else I'll have to look for when selecting my next TV in a few years.

snip...

I applaud you for getting Vizio to replace your 552 with a 553, but find it hard to believe it was do to the backlighting turning "OFF". We've been interested in getting a Vizio since the introduction of the 551 and always understood from their description of achieving extreme black levels is by turning "OFF" the backlights (LED's).

Maybe I just do not understand? Care to explain?

FYI, the following is from Vizio's website...

Form the Vizio 551 website: TrueLed - "This direct type, backlit LED HDTV is comprised of 960 LEDs divided into 80 control blocks and utilities Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming creates 2,000,000:1 dynamic contrast ratio enabling us to achieve the richest black levels by intelligently controlling these 80 blocks of LEDs, turning them on and completely off - and richer blacks mean brighter, more bold colors."

From the Vizio 552 website: TrueLed - "This direct type, backlit HDTV is comprised of 960 LEDs divided into 80 control blocks and utilities Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each blocks of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, more bold colors."

From the Vizio 553 website: TrueLed - "This direct type, backlit HDTV utilizes Smart Dimming to intelligently control LED blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each blocks of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, more bold colors."

From the Vizio 554 website: TrueLed - "This full array, backlit HDTV is comprised of hundreds of LEDs divided into 120 control blocks and utilizes Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each block of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, bolder colors."

And from the Vizio 3D650 website: Smart Dimming intelligently controls each block of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, bolder colors.

Tom

note: in August, 2010, we finally ended up with two 553's and could not be happier with them and with how their extreme blacks are achieved.
post #4948 of 4988
Quote:
Originally Posted by Tom the Piddler View Post

I applaud you for getting Vizio to replace your 552 with a 553, but find it hard to believe it was do to the backlighting turning "OFF". We've been interested in getting a Vizio since the introduction of the 551 and always understood from their description of achieving extreme black levels is by turning "OFF" the backlights (LED's).

Maybe I just do not understand? Care to explain?

FYI, the following is from Vizio's website...

Form the Vizio 551 website: TrueLed - "This direct type, backlit LED HDTV is comprised of 960 LEDs divided into 80 control blocks and utilities Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming creates 2,000,000:1 dynamic contrast ratio enabling us to achieve the richest black levels by intelligently controlling these 80 blocks of LEDs, turning them on and completely off - and richer blacks mean brighter, more bold colors."

From the Vizio 552 website: TrueLed - "This direct type, backlit HDTV is comprised of 960 LEDs divided into 80 control blocks and utilities Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each blocks of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, more bold colors."

From the Vizio 553 website: TrueLed - "This direct type, backlit HDTV utilizes Smart Dimming to intelligently control LED blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each blocks of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, more bold colors."

From the Vizio 554 website: TrueLed - "This full array, backlit HDTV is comprised of hundreds of LEDs divided into 120 control blocks and utilizes Smart Dimming to intelligently control these blocks turning them on and completely off based on the content you're watching.", and "Smart Dimming intelligently controls each block of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, bolder colors."

And from the Vizio 3D650 website: Smart Dimming intelligently controls each block of LEDs, turning them on and completely off achieving richer, darker blacks with better uniformity and brighter, bolder colors.

Tom

note: in August, 2010, we finally ended up with two 553's and could not be happier with them and with how their extreme blacks are achieved.


I'll chime in with my experiences with my 551. I too had the dimming problem with my 551. When watching a show on cable, the whole screen would get lighter (grayer), whenever white credits would appear on the screen. When the credits would go away, the screen would get dark again (it was like turning "on" and "off" a light switch). This was very distracting and made such shows not bearable to watch (for me).

After talking to Vizio (who said it was a bad set), they informed me that I could purchase a 553 at my local Costco (and get refunded for the 551). Now watching the same shows, I do not experience these problems. Is it the new set? Is it some different settings? I dunno. I will say this, however, it is a superior set to its 551 sibling. The PQ is much better, the blacks are better, and VIA is pretty cool to have. I'm happy with the 553 and how Vizio took care of me.
post #4949 of 4988
Quote:
Originally Posted by cooker-mi View Post

So I read a post two pages back that discussed the LEDs flashing/strobing when the screen goes completely black (i.e. when going from a program/movie to a commercial).

I have this exact same problem. I have only seen it on my cable feed (Comcast), not during blu-rays/DVDs. I know my TV has been updating its firmware, as I now have the "V" symbol when it turns on.

Is this flashing/strobing a commonly-known problem? Has Vizio acknowledged it or responded? Is there anything I should do besides wait for another firmware update?

Other than that, I am VERY impressed with this TV. This issue doesn't happen often. Usually TV stations cut directly from the program to commercial without any dead-time. But any time there is a pause between programming and commercials, the issue is very evident.

Thanks,
Cook

I had this using DirecTV. I disabled the 480i Format and left 480p, 1080i and 1080p video output. This stopped the problem. I don't know if you have that option on the comcast box or not.

I think there is in the setup menu. Power DVR off and press either Guide or menu and that will take you to it. change 480i override to 480p. I think that's how you do it, it's been a while.
post #4950 of 4988
Just ordered my SV422XVT yesterday. Nice price drop through Dell. Getting ready to order my wall mount. Was planning on ordering the 4652 from Monoprice, unless anyone else has a better suggestion.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: LCD Flat Panel Displays
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › 2009 Vizio XVT Series: 240Hz, USB input, LED backlight [NO PRICE TALK]