Originally Posted by Sir_Mark
I am having the exact same issues! This TV is little over 2 years old and I have no extended warranty. I will wait until it gets worse before I call Mitsubishi. Damn...4800 spent on this device. Not sure what i will do if I have to buy a new TV.
So, I called the store I bought it from and told them about the issues. We'll see what happens, they are "discussing it with their techs". The call was hilarious, though.
Lady on phone: "so what are your issues?"
Me: "the light output has dimmed and the TV is pulsing through different red levels."
Lady on phone: "You probably need to change the lamp."
Lady on phone: "The lamp isn't covered under warranty."
Me: "uhhh...lady, you realize there is no lamp in this set, right? And, for the record, the biggest reason I bought it was so I didn't have to change lamps. I didn't want to have to deal with diminishing performance as the lamp ages -- but that's not working out so well, so I want your guys out here to fix this thing or replace it, because I paid a lot for this TV *not* to have to deal with lamps and here I am, having similar issues as I would with a lamp based set, yet no ability to fix it myself."
Lady on phone: "Oh, ok, sorry sir...I will contact a tech and we'll be in touch."
Ugh.... Good to know they use canned scripts for all their RP models, lol.
Anyway, we'll see...I'll give them a few days to get back in touch, and then call again with escalation.