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Moxi 3012 DVR Q&A and Discussion Thread - Page 3

post #61 of 401
Quote:
Originally Posted by Fixmy59bug View Post

*Edit* Oops, I just found I won't be posting in here because, according to my tech, the 3012's aren't gonna make their way out here. Charter is supposedly canceling the account with Digeo. Not so sure I believe him though.

Rumors by Techs of Moxi's death within Charter have been around for almost as long as the Moxi has been distributed by Charter. Not saying it couldn't be true, but at same time I wouldn't put much faith in this techs response. I doubt Charter would be distributing the new Moxi's in their Corporate market if they didn't already have a signed agreement of some sort with Digeo in place. Of course Charter's financial situation could always come into play to disrupt things, but at the same time Charter can't make money if they don't service their customers so they don't have much of a choice on spending money on things that improves a customers experience with their service.
post #62 of 401
Quote:
Originally Posted by Fixmy59bug View Post

*Edit* Oops, I just found I won't be posting in here because, according to my tech, the 3012's aren't gonna make their way out here. Charter is supposedly cancelling the account with Digeo. Not so sure I believe him though.

Not to say anything bad about the tech, but how would they know about it?
post #63 of 401
Is there any way (1888 Get Charter?) to find out if the Moxi 3012 is being used in our area, without having to go to the branch store? That is quite a trip for some of us. Also the policy as to who can get one?
post #64 of 401
Thread Starter 
Quote:
Originally Posted by DCT6416UIIIuser View Post

Is there any way (1888 Get Charter?) to find out if the Moxi 3012 is being used in our area, without having to go to the branch store? That is quite a trip for some of us. Also the policy as to who can get one?

I'll give you my usual speil -- call Charter, press the option to cancel service (its #5 I think) and that will get you to a retention specialist. Doesn't mean you have to cancel, but these ppl generally know more than anyone else you'll reach on the phone. Doesn't mean they can get you a 3012 but maybe you can find out if they are available in your area.
post #65 of 401
Quote:
Originally Posted by DCT6416UIIIuser View Post

Is there any way (1888 Get Charter?) to find out if the Moxi 3012 is being used in our area, without having to go to the branch store? That is quite a trip for some of us. Also the policy as to who can get one?

I believe that it's available only in St. Louis City/County, as far as I know. Not that you shouldn't call, but when I called in, the person taking my order didn't know they existed - but she added it to the work order saying she wished she could have one.

Also, a question for the floor - I get annoyed with my 4:3 picture being stretched into 16:9; however, it seems as if all my non-HD channels are being displayed that way (for HD it's fine). Is there any way to force the 3012 to display with the side-letter-box (I'm sure there's a real name for that) for stations being broadcast originally in 480i?
post #66 of 401
Thread Starter 
Quote:
Originally Posted by kerrigjl View Post

I believe that it's available only in St. Louis City/County, as far as I know. Not that you shouldn't call, but when I called in, the person taking my order didn't know they existed - but she added it to the work order saying she wished she could have one.

Also, a question for the floor - I get annoyed with my 4:3 picture being stretched into 16:9; however, it seems as if all my non-HD channels are being displayed that way (for HD it's fine). Is there any way to force the 3012 to display with the side-letter-box (I'm sure there's a real name for that) for stations being broadcast originally in 480i?

Hmm, I believe that might depend on your TV settings. My Samsung displays 4:3 content pillarboxed, on both SD and HD channels. You could try turning off 480i, but I dunno if it will help. In my "Widescreen" settings I have the Moxi on "wide mode." But yea, you should check to make sure your TV isn't doing the stretching
post #67 of 401
Quote:
Originally Posted by black_macleod View Post

Hmm, I believe that might depend on your TV settings. My Samsung displays 4:3 content pillarboxed, on both SD and HD channels. You could try turning off 480i, but I dunno if it will help. In my "Widescreen" settings I have the Moxi on "wide mode." But yea, you should check to make sure your TV isn't doing the stretching

Fixed it. My tv is a Samsung, as well, and I had it set to 16:9 and had set my old Moto HD box to pillarbox the SD signals. Setting the tv to 4:3 gives me the same apperance of SD channels but apparently the Moxi can push the 16:9 aspect ratio to the tv when appropriate. Thanks!
post #68 of 401
Just got my 3012 installed today. They only problem I'm having is with the remote.

I have an older AV reciever vsx 451 pioneer and cann't seem to program the moxi remote to control it. Did a complete scan and nothing and none of the codes work.

And my Harmony remote doesn't have the updated moxi remote codes yet. Why did they have to go and change the remote codes?

Any help on either would be appreciated.
post #69 of 401
You can learn it to the Harmony, no?
post #70 of 401
Quote:
Originally Posted by snowman stl View Post

Just got my 3012 installed today. They only problem I'm having is with the remote.

I have an older AV reciever vsx 451 pioneer and cann't seem to program the moxi remote to control it. Did a complete scan and nothing and none of the codes work.

And my Harmony remote doesn't have the updated moxi remote codes yet. Why did they have to go and change the remote codes?

Any help on either would be appreciated.

Can't suggest anything specific for the your other remote but your Harmony one should be able to learn the codes. I did everything manually when I set mine up since it didn't appear to find the 3012 Model.
post #71 of 401
Quote:
Originally Posted by StuJac View Post

You can learn it to the Harmony, no?

I did go through manually and key by key the Harmony is up to speed.

No luck on the Reciever remote though. Moxi states that older models may not work. They're killing me with this stuff. I love my moxi but replacing the external, and now I have to get a new reciever. The price you have to pay I guess.
post #72 of 401
snowman-is this from the cable company or did you buy it?
post #73 of 401
Thread Starter 
Quote:
Originally Posted by snowman stl View Post

I did go through manually and key by key the Harmony is up to speed.

No luck on the Reciever remote though. Moxi states that older models may not work. They're killing me with this stuff. I love my moxi but replacing the external, and now I have to get a new reciever. The price you have to pay I guess.

Yer gonna buy a new receiver just because the Moxi remote won't change the volume on it?
post #74 of 401
Quote:
Originally Posted by StuJac View Post

snowman-is this from the cable company or did you buy it?

The Harmony remote would be purchased on your own, not provided by a cable company.
post #75 of 401
No, I meant the box.
post #76 of 401
Thread Starter 
This thread is only for cable provided 3012's, not retail 3012's.
post #77 of 401
Quote:
Originally Posted by black_macleod View Post

This thread is only for cable provided 3012's, not retail 3012's.

Ok.
post #78 of 401
My old Moxi died and they came out with a Motorola DVR. WE HATE IT.
They won't give me a new Moxi.
I tried to go through the "cancel service" option. They told me there are no new Moxi's available. I'm in Edwardsville, IL so it's not far to Fenton or Overland or whereever they have them hidden. The "cancel service" tech took my name and number, but won't give me any indication on when I can get a new machine.

Any advice?

BTW, does an external harddrive work with the Moto? I had one plugged into the old Moxi and have now lost a ton of stuff we had on it.
post #79 of 401
Quote:
Originally Posted by counslr2005 View Post

....
BTW, does an external harddrive work with the Moto? I had one plugged into the old Moxi and have now lost a ton of stuff we had on it.

The standard Motorola box never enabled external hard drives as far as I am aware of. Also all your recorded content is gone anyway as it is encrypted and only usable by the one Moxi that formatted it. So even if you swapped it out with another moxi you would be out of luck. I suggest emailing stevegm@chartercom.com and tell them you want the Moxi because of your hatred for the Motorola DVR.

-Phatty
post #80 of 401
Thread Starter 
Quote:
Originally Posted by phatty View Post

The standard Motorola box never enabled external hard drives as far as I am aware of. Also all your recorded content is gone anyway as it is encrypted and only usable by the one Moxi that formatted it. So even if you swapped it out with another moxi you would be out of luck. I suggest emailing stevegm@chartercom.com and tell them you want the Moxi because of your hatred for the Motorola DVR.

-Phatty

Yep. And explain how much recorded TV you just lost and how much your neighbors sat dish is making you drool.
post #81 of 401
Thread Starter 
This may all be mute in awhile. The following is reposted from the StL OTA thread:


Charter Bankruptcy Filing Near

Reuters is reporting this morning that a bankruptcy filing by Charter Communications is imminent. In addition, CNBC has picked up on this report and indicated that the general credit market environment may make it difficult for Charter to secure debtor-in-possession financing and that that may ultimately result in a Chapter 7 bankruptcy, where the company and all of its assets are completely liquidated.
_______________________________________________

Reuters this morning reports that cable operator Charter Communications (CHRT) of St. Louis, Missouri, “is preparing a bankruptcy filing,” citing sources “familiar with the situation.” The piece notes that Charter missed an interest payment of $73.7 million last month, and has $21 billion in debt, $1.9 billion of which is due in September of 2010. Reuters says timing of a Chapter 11 filing is “unclear,” and says the company could try for a “prepackaged” filing, where creditors would approve the filing before it is submitted to the court, giving the bankruptcy a faster process.

CNBC’s David Faber picks up the story on his video report this morning, as part of a feature on a “tsunami of bankruptcies” on the horizon, he claims.

“The key for them is getting a debtor in possession financing,” said Faber. “it’s got to be enormous.” Because of the difficulty of getting debtor-in-possession financing, there’s a hightened likelihood of a Chapter 7 filing, aka, liquidation, said Faber.

Charter shares today are down a little over a penny, or 14%, at 7.77 cents.
________________________________________________

http://blogs.barrons.com/techtraderd...to-bankruptcy/

http://www.cnbc.com/id/15840232?play...o%7C&par=yahoo
post #82 of 401
I might get a chance to get the new Moxi 3012. My main concern is does itg have the 30 second skip programed into it? That is my favorite feature of my DCH 3416 using the "comcast" remote.
post #83 of 401
Thread Starter 
Quote:
Originally Posted by DCT6416UIIIuser View Post

I might get a chance to get the new Moxi 3012. My main concern is does itg have the 30 second skip programed into it? That is my favorite feature of my DCH 3416 using the "comcast" remote.

Sure does. And you can set other lengths of time depending on your likes.
post #84 of 401
Does anyone have any experience with a 3012 and a 9012/22 in the same room?
I thought I read earlier in this thread that the 3012 remote codeset is different than the 90xx. Is that the case?
Or is there a way to select an alternate codeset (as there is with some of my other equipment, a Panny DVDR, as I recall).
thx
barry
post #85 of 401
Quote:
Originally Posted by elgibby View Post

Does anyone have any experience with a 3012 and a 9012/22 in the same room?
I thought I read earlier in this thread that the 3012 remote codeset is different than the 90xx. Is that the case?
Or is there a way to select an alternate codeset (as there is with some of my other equipment, a Panny DVDR, as I recall).
thx
barry

No direct experience with 2 Moxi's in the same room but as mentioned earlier in this thread the new Moxi does use a different set of remote codes
post #86 of 401
Thread Starter 
post #87 of 401
Quote:
Originally Posted by black_macleod View Post

Sure does. And you can set other lengths of time depending on your likes.

Does the Moxi have its own dedicated remote?
post #88 of 401
Quote:
Originally Posted by black_macleod View Post

1TB external eSata for $80

http://www.dealhack.com/archives/200...rive_80_1.html

Tempting, but this is called the 'Green' drive which means its probably running a 5400rpm, and/or using he auto speed thing where it runs at a range of RPMs... Not sure how well that would work since Moxi specifies 7200rpm...


Edit, found more information....
According to a user review the drive inside is a
http://westerndigital.com/en/product...sp?DriveID=336

Using Intellipower 5400-7200rpm.. Still tempting... I mean if the Moxi used to work through the slower USB interface you have to wonder just how much Intellipower via Esata could hurt it..
post #89 of 401
Thread Starter 
Quote:
Originally Posted by DCT6416UIIIuser View Post

Does the Moxi have its own dedicated remote?

Of course.
post #90 of 401
Quote:
Originally Posted by black_macleod View Post

Of course.

Well, the Motorolas appear to use a common remote for all models and the remote says Charter on it, so I did not assume that "of course" it would be dedicated. So I asked on here, because I felt it was a good place to find out, without actually obtaining the Moxi.
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