Originally Posted by omeletpants
This quote from the article sums up the disconnect between the calibration community and the average customer:
"Right is right and wrong is wrong. Presenting material on a video system in anything but the most accurate manner in which it is capable of is a disservice to the time and monetary investment that its owners spent assembling it, particularly to those that have given considerable amounts of both."
For the Calibrator community it's D65K or the highway. You, the customer, will learn to like it and if you don't then you are wrong. There should be some room to compromise on customer preference but the arrogance of the calibrators won't allow that.
People don't want to watch tv in a cave, they want something that looks good to them. Given the economy and people's willingness to spend $500 on calibration and not be satisfied ought to be a message to the calibration community. But I suspect they will cling to the "right is right" mantra
Your presumptuous argument - which cannot be intelligently supported with any convincing data - is steeped heavily on one single premise...
It has been my experience over the last 12 years that the overwhelming majority will in fact appreciate a properly tuned video system. During that time, I've performed over 3000 calibrations for all types of clients
throughout the country, many of which had never seen a calibrated image. Now, while the calibrated settings may not have worked well in a room that is inundated with light, they always look superior when the lighting conditions can be somewhat controlled - not a cave mind you - just controlled a bit. And frankly, that is how the average
consumer views a TV.
Education is key for one to fully appreciate a professionally calibrated video system. We go through great lengths pre-calibration, during the session, and post-calibration to answer any of our client's questions in regards to their display, the calibration, or future video systems. I cannot think of a single solitary case where a client didn't appreciate this level of support/education. And it is normal - not the exception - that their significant others will see a positive difference as well. Of course, there are occasions where we won't take on a job if we feel that we cannot make someone happy. But, this occurs maybe 2 or 3 times a year out of over 1000 inquires.
Secondly, the vast majority of calibrations sell for $300.00 - not $500.00. In fact, we even offer a $200.00 package. Regardless, who are you to insinuate what people can and cannot afford in this economy? Everyone has different priorities and it is they
who will decide what gets cut during tough times to make room for what they prefer and/or need.
And lastly, the majority of people visit this forum for one reason - education. It mystifies me how someone could amass almost 3000 posts, presumably because they want to contribute to the knowledge base of this great forum, yet go out of their way to perpetuate ignorance by making outlandish, wide sweeping, false statements in efforts to dissuade others from viewing their displays in the most accurate manner possible. And yet amazingly, you
have the audacity to call the professionals that adhere to the standards that make this possible arrogant.
What do you call the individual that seeks to keep others in a state of ignorant bliss?