Originally Posted by chadmak09
Yea, every once in a while you will find one that knows what he/she is talking about.
And its like a breath of fresh air and makes you think that there may be hope for these bigbox stores.
a while back at HHgreg, I ran into a salsman who reccomended the plasmas over the LCD's. He went on about how motion, clouding, flashlighting, How viewing slightly off-angle harms the PQ substantially,etc.
It was nice to see a salesman that actually did his homework and wasn't just trying to make a quick buck and sell me a cheap Samsung/Sony LCD with the huge list of issues that comes with buying one.
He went on to tell me that the Consumer reports are not a good place to go for display comparisons and then went on telling me how useless the contrast ratios written on the advertisements are.
They really should make salesmen go thru a one day class or something so they will know the differences and stop recommending LCD's to people for movies/regular TV watching.LCD's were not made for motion video
. they are meant for text based applications like computers.
They are doing a great disservice to many people by recommending the the lower performing set to them
I just wanted to highlight that word in your comment Chad, as it wouldn't be fair to an unsuspecting "passerby", to read that, and get the wrong impression. While they may have "some" issues, same can be said for any and all technologies.
In my area, I have yet to visit a BB that pushed one technology over the other. Quite the contrary, most actually prefer plasma (not saying one is better than other, just stating my observation/experience with this demographic). On the other hand, most of the CC's in my area perferred the latter. The difference between the two staffs, is the staff at CC, used the typical misconceptions of plasma, such as the usual "life cycle", and "Burn in".
Another thing one has to take into account with these "large" B&M's, is that these people have to deal with the usual "ignorant" questions (at a high traffic rate nonetheless). Like with a lot of things, one becomes callus, and, or does not have the time to explain the differences between LCD and Plasma, when they have a group of people behind them waiting for service. Another thing is, that although these salesmen do not work on commission, some of them are in fact "enthusiasts", and do not enjoy being elaborate on a $900.00 purchase, with someone is who is trying to squeeze them for every penny, in the meantime, again, being completely clueless. So in most cases, they are just trying to "move it along".
Now, is this right? Probably not, but I can understand their views, as I have had NUMEROUS conversations with a couple of the people of my local BB/Mag, and am very good friends with some of them, including management. Also, I have been there enough to see it with my own two eyes and ears.
Fact of the matter is, the average consumer is at a complete loss, and looks for someone to either tell them what to buy, or tell them that the TV that they like is the best TV in the store.
Personally, I feel that people are way too hard on these salesmen. In most cases they are undertrained, underpaid, overworked, and pegged with enormous responsibility. You know what the people at BB get for being an extremely great, and knowledgable salesmen? A round of applause at the end of the day lol. It is in my opinion, that you if you are a great salesmen, it should be reflected in your paycheck, atleast that is how I run my business, and treat my staff, and some of them are teenagers, fresh out of H.S., so the whole "they are just kids, with their first job, and is part of the learning curve, in preparation for the real world" excuse, doesn't work with me (which is the reasoning I received in a conversation on the matter, believe it or not).