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anyone else promised x-series speakers with your order from av123?  

post #1 of 63
Thread Starter 
WTF, why was my thread deleted???!!

At any rate... I went into my past emails...I guess I missed it because it went to spam or something.

I sent on JUNE 2nd 2008 asking about them. I got a response saying no ETA yet.

Then on 7/30/2008 I got this email that I completely missed (it was never read according to my email program)

Quote:


From the desk of Mark L. Schifter/President:

For many months now, we have been in flux over that wonderful little x-s loudspeaker so many of you have been patiently waiting for. Sadly, we have just learned that these speakers are not close to being finished, and in fact, we will not be able to obtain them at anywhere near an acceptable timeframe to us. The reasons are complicated but the planned mechanism we had wanted to use to build these little fellows (a factory near to our Uniaudio factory in Colombia) has unfortunately gone out of business, dragging our situation down along with themselves.

Needless to say we are very disappointed about this situation and can only imagine how deeply let down you must feel by waiting all these months for these little gifts and then be told that we cannot make them. Trust me when I tell you this was a big surprise to me (in fact all of us) as well.

While we cant deliver the speakers, we can offer two really nice options:

#1 Receive a store credit in the amount of $129 which can be used towards a future product purchase

or

#2 Enjoy the special opportunity to purchase a wonderful pair of ELT 525 bookshelf monitors in either Cherry or Rosewood for the attractive price of $159.00 delivered (regular price $299 plus shipping.) In addition, the ELT 525 Tower and ELT 525 Center channel have just arrived and they are worth taking a peek at as well

Want to enjoy the store credit- no need to respond to this email. A credit in the amount of $129 will be opened in your favor and there to use when you are ready.

Want to get the fabulous ELT 525 monitors at a great price- simply reply to this email and an order will be set up for you. (and dont forget to check out the ELT 525 Tower and Center being offered with free shipping for next two weeks- click here for more information http://**********/component/option,co...,51/Itemid,37/ .)

Again, we sincerely apologize for this situation and hope you will enjoy one of the really good options weve provided above. Our demo x-s will remain in the museum at av123 and perhaps one day in the future we will again be able to offer this speaker but with a different vendor doing the work. At its $129 retail price it surely was a bargain but so are the ELT 525s at $159 delivered Our way of saying thanks

Wishing you all the very best

mls

it was from an unknown sender with the description of av123- product update which is probably why it was missed all together.
post #2 of 63
Too funny, I was JUST reading the other thread, and got to the last post "any minute now" and BINGO, the thread is gone! Guess this one will be next...............
post #3 of 63
Quote:
Originally Posted by floridapoolboy View Post

Too funny, I was JUST reading the other thread, and got to the last post "any minute now" and BINGO, the thread is gone! Guess this one will be next...............

That was funny. I wondered if that guy was a moderator just having a little fun before deleting it. If not his timing was perfect.
post #4 of 63
wow... Here's my 2 cents from yesterday:

Quote:


Quote:
Originally Posted by Grandarf View Post
wow that really sucks!

Store credit is pretty pathetic, I don't see how they simply shouldn't be reimbursing you the price tag of the speakers they sold you.

I'd bet it's illegal too. You agreed paying X for Y products, the company failed to provide you with the service or products you paid for, you should be able to get your money back for the products you didn't receive, plain and simple.

Steve.: You can't generalize though. It's not because one ID company has mediocre quality products, mediocre support, can't deliver on their promises, nor paid for transactions, etc. that all ID companies are the same. One rotten apple does make every apple of the tree rotten. Same goes for brick and mortar shops or BM speaker manufactures, not all are equal. Just have to learn which to deal with and which not to.

RoyBell: I'd definitely try to get my money back. I don't see how store credit could be considered acceptable, and I don't see how it would hold up in court.

Though your issue might be what was the value of item purchased and not received. Since it seems the promised speakers were never in production and you didn't pay directly for them, was just promised to receive something non-existing, the value of that item would have to be determined... Seems it was 129$, seems a bit low, sounds like the cheapest product they never sold...

And purchased in 2007, that's just too funny! Worst is that it seems they didn't feel it necessary to inform their customers that they'll never get what they bought from them. So disgraceful, it's sad this company gives ID companies a bad rep... Good luck getting your money back!!!

Oh, but I can tell you they have good damage control though, they probably received warnings of this thread, and Santa Claus will probably appear with big apologies, he'll want to take you to dinner, maybe give you free stuff, etc. That, they're good at, damage control.
If I understand it correctly, he bought a product that was delivered but was promised something else as a freebie. I don't think that because the freebie fell through that they did anything illegal by providing some other compensation. In fact I've seen plenty of promotions before with other vendors where they just run out of the freebie and just say "sorry, none left" with no compensation at all.

The fact that this has taken so long to get resolved has a little to do with the OP to. He hasn't really been diligent about contacting them over that period of time based on the the responses I've seen. Also, to state that customers weren't informed doesn't seem accurate since someone else already stated that they were contacted about the change. It could just be that the OPs didn't go out, or it was missed, or got trapped as spam.

One thing about this particular company is that regardless of what they do, good or bad, there are always an excess of overly positive and overly negative comments.


Quote:


Quote:
Originally Posted by smithb View Post
If I understand it correctly, he bought a product that was delivered but was promised something else as a freebie. I don't think that because the freebie fell through that they did anything illegal by providing some other compensation. In fact I've seen plenty of promotions before with other vendors where they just run out of the freebie and just say "sorry, none left" with no compensation at all.
"he bought a product that was delivered but was promised something else as a freebie. "

There you go. It seems the deal was to get a particular X speaker or whatever with his purchase. Then av123 fails to live up to their promise, and instead chooses to give him something ELSE than what he was promised. They failed to live up to their agreement.

Lets give you another example, you go to a speaker shop, and the salesman says that if you buy 400$ worth of stuff, you'll soon get a brand new free amplifier which will redefine amplifiers (this company is great for hype), with 120 watts, brushed aluminum and I don't know what else! Wow! You buy it! Two months later, you go to the shop, and say, where's my amp? Ohh, sorry, the amp doesn't exist, but here, here's a 50$ gift certificate you can spend here. What?! What amp do you have then? We have this, 700$, this, 1999$! What do you have for 50$? Oh nothing our cheapest is 300$ So crap instead of getting a free amp, I have to spend MORE money now? Can't you just give me the money instead of a stupid gift certificate? No...


People just can't take money for items, not provide said items, and instead of reimbursing them, give them gift certificates they can only use at their shop to buy other stuff. I don't know what kind of crooks would run that kind of business... You can't take people's money and give them something other than what they've paid for! That's called fraud...

I'm not saying ********** are crooks, they can make whatever offer they want and the consumer is free to accept their offer or not... If people accept paying extra for another product, or getting a gift certificate, it's fine. But the consumer should definitely be able to get compensated monetarily for the items he was promised but did not get. As I was saying, they're probably not crooks, just extremely unprofessional. But that's exactly what I've come to expect from them. They make all kinds of promises, and don't live up to them. People end up waiting for months after the stated delivery date, in this case it seems some promised products aren't even provided at all... Extremely amateurish.

But as I said, they're great at damage control, the OP will most probably get his money back. When issues are posted publicly such as this, the ********** damage control machine gets put in high gear. I'm guessing it's better to pay 150$ than losing sales because of bad PR.
post #5 of 63
Nice comparison there Grandarf.

Lets see you managed to equate a free pair of simple bookshelf speakers being replaced with $129 credit to a brand new free amplifier which will redefine amplifiers, with 120 watts, brushed aluminum being replaced with a $50 credit. That's a real apples to apples comparison there. While it is not difficult to find bookshelf speakers going for $129, I have yet to see an amplifier priced at $50. maybe you can point me in the right direction. Typical over-top analogies that show an obvious bias against a company. No wonder the thread got deleted.

As I said before, I've seen worse. I made two purchases at BestBuy over the years that included such offers. One was for a free chair and the other for a portable DVD player. In both cases I was told the freebie was out of stock, they didn't know when any would be in stock, if ever, and there were no substitutes being given.
post #6 of 63
If the thread was closed and removed, why the heck would you start another one? You are a slow learner...
post #7 of 63
I think he should be allowed to post about his abysmal treatment from one of the so-called "Golden" ID brands.

Maybe more people will learn about the chance you take going ID.
post #8 of 63
Quote:
Originally Posted by Easyaspie View Post

I think he should be allowed to post about his abysmal treatment from one of the so-called "Golden" ID brands.

Maybe more people will learn about the chance you take going ID.

Do you have an example of where something similar has happened with another ID brand? Don't lump them all together. Different B&M brands also have different personalities.
post #9 of 63
Quote:
Originally Posted by cschang View Post

Do you have an example of where something similar has happened with another ID brand? Don't lump them all together. Different B&M brands also have different personalities.

Me personally? No. I read a thread where a guy believed he had been hosed by Emotiva.

The point I was trying to make is that Nuance hinted that this thread should never have come up because of another similar one being deleted. Why? Is the hallowed ID company too good to have done something less than perfect?

You're right about the B&M brands, and people are free to post their displeasure with them too. Integra and Onkyo really take a chewing on these forums for bad CS.

Look, I don't have a horse in this race. I just think he should be allowed to post.
post #10 of 63
Legitimate questions certainly should be allowed to be posted, IMO. Threads get deleted when "the usual suspects" appear to carry on their verbal assaults against a particular company. These people obviously have an ax to grind, and so the thread gets derailed and goes away.
post #11 of 63
Quote:
Originally Posted by Easyaspie View Post

I think he should be allowed to post about his abysmal treatment from one of the so-called "Golden" ID brands.

Maybe more people will learn about the chance you take going ID.

So I take it no one has ever reported about the abysmal treatment they received from a B&M? Good and bad service, business success and failures are not attributed to the type of business model employed but instead on the implementation. I'll never understand why some like to make such sweeping generalizations.
post #12 of 63
I could be mistaken, but weren't the source of AV123's problems due to poor oversight having to do in part to the low balled manufacturing costs resulting in unrealistically low selling prices? Hence speakers which were expected to sell for $X could never be prouduced for that amount. Incompetence, nepotism, and/or possible fraud seemed to be the undoing here. It would appear that the ability to deliver a speaker for $129 with previously stated capabilities was never to be realised, now or in the foreseeable future. It would've been nice had some speaker been able to be provided for $129. Seems the best you can do is take their offer or see if you can return what you bought for money back. It's my opinion that MLS had the best of intentions but his business skills leave much to be desired.
post #13 of 63
Reminds me of the old joke: Salesman: "Our sale price is actually below our cost." Customer: "So how do you stay in business?" Salesman: "Volume!"
post #14 of 63
Sounds like wall street brokerage houses.
post #15 of 63
Funny how TROLLS come out of the wood works to pile crap about a pair of FREE Speakers......FREE.....FREE.....FREE Speakers. LET me say it one more time. FREE SPEAKERS.
So the Free Speakers fell through...So freaking what. I didn't get mine either.....BIG DEAL. I took the next best thing...the store credit.
post #16 of 63
Quote:
Originally Posted by calnbs View Post

Funny how TROLLS come out of the wood works to pile crap about a pair of FREE Speakers......FREE.....FREE.....FREE Speakers. LET me say it one more time. FREE SPEAKERS.
So the Free Speakers fell through...So freaking what. I didn't get mine either.....BIG DEAL.

Except, that they were part of the sales offer, and the OP apparently factored them in when making his purchase decision.

In other threads, started by other people, commenters have suggested selling the credit; it is transferable, right?
post #17 of 63
Quote:
Originally Posted by Easyaspie View Post

Me personally? No. I read a thread where a guy believed he had been hosed by Emotiva.

The point I was trying to make is that Nuance hinted that this thread should never have come up because of another similar one being deleted. Why? Is the hallowed ID company too good to have done something less than perfect?

You're right about the B&M brands, and people are free to post their displeasure with them too. Integra and Onkyo really take a chewing on these forums for bad CS.

Look, I don't have a horse in this race. I just think he should be allowed to post.

I am not saying he shouldn't be allowed to post: he has the right to be upset. My point was that obviously the last thread was removed for a reason (perhaps too much bickering...I dunno), so perhaps it's best to take a hint and not start a thread that is just going to attract flamers, trolls and those who are in it purely to argue. Know what I mean? What happened to the OP stinks, but then again, he did miss the announcement months ago, so...
post #18 of 63
Quote:
Originally Posted by loopguru View Post

Except, that they were part of the sales offer, and the OP apparently factored them in when making his purchase decision.

In other threads, started by other people, commenters have suggested selling the credit; it is transferable, right?

Most AV123 credit is transferable and that was what I suggested too. That free speaker would not have broken the deal. Trust me on that. OP and I bought that system at the same time and same deal. I didn't go into thinking

"I don't think I'm going to buy AV123....oh....crap....they just threw in a $129 speakers....DAMN THOSE $129 speakers are THE BOMB....DAMN...I wasn't going to buy it but now I am because of those AWESOME BOMBING $129 speakers."
post #19 of 63
Quote:
Originally Posted by calnbs View Post

Most AV123 credit is transferable and that was what I suggested too. That free speaker would not have broken the deal. Trust me on that. OP and I bought that system at the same time and same deal. I didn't go into thinking

"I don't think I'm going to buy AV123....oh....crap....they just threw in a $129 speakers....DAMN THOSE $129 speakers are THE BOMB....DAMN...I wasn't going to buy it but now I am because of those AWESOME BOMBING $129 speakers."

I'm pretty sure AV123 offered that deal to attract people who were on the fence. Their cost was of course substantially less.
post #20 of 63
Quote:
Originally Posted by smithb View Post

As I said before, I've seen worse. I made two purchases at BestBuy over the years that included such offers. One was for a free chair and the other for a portable DVD player. In both cases I was told the freebie was out of stock, they didn't know when any would be in stock, if ever, and there were no substitutes being given.

Sounds like you knew in advance that you may not ever receive the "freebie" and were able to make your decision based off that. Not the case here. What was that you said about apples to apples comparisons?

As has been stated, both replacement offers by av123 FORCE you to spend more money to get something approximating what you were supposed to get (or anything decent at all, really). What are you going to get from av123 for less than 129 bucks? A 75 dollar HDMI cable? No thanks.

And the reduced price on the ELT525 doesn't seem like a very good deal at all considering you can get a pair of them plus a gizmo and cables for 299 right now. IIRC the price of the gizmo is 139, effectively making the price of the ELTs less than $161. And what is the offer? You can get them for 159? Yeah, what a great deal.
post #21 of 63
Quote:
Originally Posted by calnbs View Post

Funny how TROLLS come out of the wood works to pile crap about a pair of FREE Speakers......FREE.....FREE.....FREE Speakers. LET me say it one more time. FREE SPEAKERS.
So the Free Speakers fell through...So freaking what. I didn't get mine either.....BIG DEAL. I took the next best thing...the store credit.

Your post is more trollish than any other I've seen in this thread. Saying that they were free over and over again doesn't really support your argument at all. They were part of the deal that people PAID FOR, so really they weren't free. If I run a sale that if you buy two fronts then you get the center and surrounds for free, and then say "oops, sorry, you can't have the center or surrounds" does that make it okay because they were "free?"

If this sort of thing was done habitually and intentionally then it is incredibly shady and dishonest and I would guess probably illegal. There's no way I would ever think that MLS is acting that way, but it doesn't change the fact that the alternatives provided effectively force you to spend more money. That has the effect of a shady marketing ploy, even if it wasn't intended as such. I think MLS should either refund the price of the x-s or should provide a real "apples to apples" compensation, a FREE bookshelf. Which would probably be the ELT525, which does cost more, meaning MLS would be taking one on the nose. But who in this situation SHOULD be taking one on the nose? Because with the two alternatives provided it seems like the customer is.
post #22 of 63
Quote:
Originally Posted by NicolasKL View Post

Your post is more trollish than any other I've seen in this thread. Saying that they were free over and over again doesn't really support your argument at all. They were part of the deal that people PAID FOR, so really they weren't free. If I run a sale that if you buy two fronts then you get the center and surrounds for free, and then say "oops, sorry, you can't have the center or surrounds" does that make it okay because they were "free?"

If this sort of thing was done habitually and intentionally then it is incredibly shady and dishonest and I would guess probably illegal. There's now way I would ever think that MLS is acting that way, but it doesn't change the fact that the alternatives provided force you to spend more money. That has the effect of a shady marketing ploy, even if it wasn't intended as such. I think MLS should either refund the price of the x-s or should provide a real "apples to apples" compensation, a FREE bookshelf. Which would probably be the ELT525, which does cost more, meaning MLS would be taking one on the nose. But who in this situation SHOULD be taking one on the nose? Because with the two alternatives provided it seems like the customer is.

As customer who didn't get the deal as well. I understand the OP's disappointment for not getting that free item.

You are making it bigger than it really is. I understand what you are trying to say but your example is a poor arguement at best. If MLS promise a center or any of the Rocket's bookshelves if I bought the towers...I would be pissed too. But that is not event he case. We are talking about a cheap free speaker. Lets not get confuse between a x-s speakers and the Big Foot.

For me, it's more like this....Macy is doing a x-mas sale...they say if i buy something today, they will box it and give me a beautiful bow. So I get soo damn excited about the bow that I bought an item at Macy. I get my item box but missing the bow....do I have the right to be pissed off about not getting the bow? Yes. Is it really that big of a deal? I don't know. So Macy makes it up to me by giving me a $1 coupon off next purchase...Damn...I'm piss now
post #23 of 63
Quote:
Originally Posted by smithb View Post

Nice comparison there Grandarf.

Yeah sorry about that, at the time this was written to my knowledge the cheapest speakers at ********** was 299$ and the OP was offered 129$ in gift certificates.

If for 30$ extra he can get a pair of speakers, that's reasonable IMHO. If he doesn't want to pay an extra 30$, he should definitely be able to get his money back, and not in gift certificate.

As I said, I don't think they're crooks, they probably didn't purposely lie about giving something for free to deceive their customers and then have them pay extra money for another of their product... But in the end, it's still pretty unprofessional, and the OP should definitely have the option of getting back his money.

And another question, was a free "129$ pair of speakers specified"? Or initially there was no price? 129$ seems extremely cheap for speakers, I was once asked which speakers (per 1 speaker) were good under 100$, and I didn't have any idea of what to answer... Didn't know of any... The 129$ Gift certificate pretty much means the speakers were worth 64.5$ per speaker... Which is pretty darn damn cheap... Couldn't think of ANY 'normal' 2 way speakers that cheap... Was the OP aware that the 'free' speakers he was getting were that cheap and really were worth so little?

Anyway, maybe the question is a bit moot since for 30$ he gets a pair of (MSRP) '300$' speakers, if I'm not mistaken these were also handed out as free gifts with many specials... So he gets another 'freebie' type speaker for 30$ extra... Somewhat also raises a red flag in my mind (white van & exaggerated MRSPs come to mind, price no one pays for), but seems people have been satisfied with the speakers so in the end that's what's important, and 30$ as I said earlier would be acceptable was I in the OP's shoes.
post #24 of 63
From my memory...This is what I remember occurred. Correct me if I am mistaken. I was there when this deal went down but my memories aren't that great anymore.

MLS had this huge X-mas deals on the Rockets. This deal is NOT A PACKAGE deal like it is NOW on the current AV123 deal. You can purchase the Rockets seperately. Anyways....MLS offerred a limited time or limited amount of bookshelves speakers for those first come first serve people and if they purchased a dollar amount (I recall it was around $1,000). Those bookshelves were no longer in production and when it runs out...it runs out. OP and I fell into the group who bought much later and the original bookshelves offer was already gone and we were shiiiet out of luck becaue it was a first come, first serve type of deal.

Anyways....those bookshelves eventually ran out and the sales continue. Some people were complaining, some weren't. Anyways, later on...MLS decided heck....he'll go ahead and make it right to those who didn't receive the other bookshelves by throwing in a X-S speaker which was not in production at the time. Now, everyone is all happy again...well atleast until their suppliers fell through.
post #25 of 63
Quote:
Originally Posted by smithb View Post

So I take it no one has ever reported about the abysmal treatment they received from a B&M? Good and bad service, business success and failures are not attributed to the type of business model employed but instead on the implementation. I'll never understand why some like to make such sweeping generalizations.

Nice post, try reading the thread.

The guy's thread about an ID company got deleted, I said he should be allowed to post. I also said that anybody who has a beef with B&M brands are free to post those as well.

Try to keep up instead of furthering your agenda.

edit: You're right about the sweeping statements, but that coin has 2 sides. You can get some great deals on ID stuff........as long as you get what you order. The OP did not.
post #26 of 63
Quote:
Originally Posted by Nuance View Post

I am not saying he shouldn't be allowed to post: he has the right to be upset. My point was that obviously the last thread was removed for a reason (perhaps too much bickering...I dunno), so perhaps it's best to take a hint and not start a thread that is just going to attract flamers, trolls and those who are in it purely to argue. Know what I mean? What happened to the OP stinks, but then again, he did miss the announcement months ago, so...

You're probably right, you usually are, but I don't know because I never got to read the other thread.
post #27 of 63
Quote:
Originally Posted by calnbs View Post

Most AV123 credit is transferable and that was what I suggested too. That free speaker would not have broken the deal. Trust me on that. OP and I bought that system at the same time and same deal. I didn't go into thinking

"I don't think I'm going to buy AV123....oh....crap....they just threw in a $129 speakers....DAMN THOSE $129 speakers are THE BOMB....DAMN...I wasn't going to buy it but now I am because of those AWESOME BOMBING $129 speakers."

Well actually YES if i thought i was going to get some cheaper but quality bookshelf speakers i would be all up and cussing that i did not receive them. What if i was going to put them in the bedroom as CPU speakers? or they where going to fill in the last two speakers in my 7.1 system. Now not only am i not receiving my FREE speakers(thanks for that part calnbs almost did not see that) i now have to fork over more money to round out my system.

Also the fact that they where "cheap" speakers mean NOTHING included in the deal is included in the deal no gray area no small talk. I know that people always want to use the most extreme case to make there points this is not like not getting your MFW-15 on a thrown in deal.

In closing im not AT ALL throwing Mark under the bus he makes great products and has great customer service ( i have never seen a unresolved issue with his products) i do believe however that he went through some growing pains in 07-08(thats a good thing) To the OP any work from mark or associates.
post #28 of 63
Thread Starter 
I don't get why it matters if it was 20 dollar speakers or 500 dollar speakers. I don't know how hard you have to work for your money, but $130 is still a lot of money to me, even if it's not to you.

calnbs was correct, if you spent something like $1200+ they threw in the bookshelves. I figured that I could use them (as someone posted) to fill in my 7.1, or if they didn't work there I had a decent set of computer speakers. there was no price on these things so no one knew what cost was. For all I knew, they WERE gonna be 500 dollar speakers.

But that's not the point, and not even why I originally posted. I posted just as an inquiry to find out what ever happened. ********** forums is locked down and I figured a post here would be just as beneficial in answering my question.

The thread THEN got deleted because it got a little heater, but I had some new info that I wanted to post so av123 didnt look as bad. They DID send an email and I had missed it. THAT is why I created another post. I am not one to bash (not that i was really bashing) someone and then not admit fault. I don't get why threads get deleted here and not just bad posts. thats kinda like keeping everyone in the closet imo. if there's an issue with a company I would like to hear about it before i purchase something from them. dont delete the whole thread, just the trolls imo.

so i am bummed because i was looking forward to some free book shelve speakers. NOW it is not free anymore and will end up costing me out-of-pocket. that is what I dont care for. i dont remember my total bill, but i got 850s, bigfoot, 250s and an mfw15 that i had to wait 4 months to get. total cost was close to $2,500 if memory serves. That's a ton of money for just a working man like me to spend on speakers. hell, just keeping my money in a 5% account would get them almost 50 bucks by the time i got my speakers. they were half paid for already.

I am not getting all pissy like some people here. I will wait to see what mark says. i hope this thread gets to stay open though.
post #29 of 63
Quote:
Originally Posted by Easyaspie View Post

Nice post, try reading the thread.

The guy's thread about an ID company got deleted, I said he should be allowed to post. I also said that anybody who has a beef with B&M brands are free to post those as well.

Try to keep up instead of furthering your agenda.

edit: You're right about the sweeping statements, but that coin has 2 sides. You can get some great deals on ID stuff........as long as you get what you order. The OP did not.

Ahh...excuse me, but you might also want to consider the fact that I could have been writing my post based on your earlier post and had not yet seen the later post with your additional comments about B&M brands.

Your later comments came only 7 minutes before my post and it was only later after entering my reply that I saw you second post. Not furthering an agenda but just replying to what was stated at the time.

I think a major part of the argument back and forth depends on the OPs intentions with the purchase. Some view it as part of the purchase while others are viewing it as an extra. While a fine point there is a difference.

If my intention was to buy the production based speakers for the price offered and I saw the additional freebie as just an extra and not a deal breaker then It would not be a big deal to me how this fell through and to accept the credit. However, if the freebie was a major part of my decision making then I would be pissed and want the actual freebie as well. Only the OP can answer this question.

Edited: Well the OP answered it above, it was part of his purchasing decision so I can see why he would want something more tangible then a credit and additional out of pocket expense. I hope he gets it.
post #30 of 63
Quote:
Originally Posted by Easyaspie View Post

You're probably right, you usually are, but I don't know because I never got to read the other thread.

Thanks for the kind words, but lets be honest, I am hardly ever right.

Listen folks, just take it easy. The OP doesn't want this thread getting closed again, so lets respect that, eh? I see why he posted here again (AV123 is not allowing new posts at this time, so he probably hoped MLS would answer him here). Whether you agree with his methods (and other's) or not, just take it easy all.
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