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You can use microsoft's cashback program. It won't be much, but every little bit helps. I think it's 4% now for Beach Audio.
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Originally Posted by PoshFrosh 
YAY! BIC is going to replace my damaged grille even though their warranty specifically states it does not cover damage incurred during shipping.
Here is the email I got from them today:
Sir:
We can replace the damaged F-12 grille for you.
Please remove the damaged grille and wrap it in a couple of layers of bubble-wrap. Pack it securely in a sturdy carton, but don't seal the carton yet.
Put in the carton a note with your name, address, telephone number and a brief explanation of the circumstances that broke off the plastic mounting tab and dented the corner. Also, put in a copy of your dated e-mailed internet invoice and a copy of this correspondence including the subject line above. These are essential.
Seal the carton and send it to:
[BIC's address]
What a good company to replace my grille rather than have me deal with Provantage or the shipping company. I like BIC.

YAY! BIC is going to replace my damaged grille even though their warranty specifically states it does not cover damage incurred during shipping.
Here is the email I got from them today:
Sir:
We can replace the damaged F-12 grille for you.
Please remove the damaged grille and wrap it in a couple of layers of bubble-wrap. Pack it securely in a sturdy carton, but don't seal the carton yet.
Put in the carton a note with your name, address, telephone number and a brief explanation of the circumstances that broke off the plastic mounting tab and dented the corner. Also, put in a copy of your dated e-mailed internet invoice and a copy of this correspondence including the subject line above. These are essential.
Seal the carton and send it to:
[BIC's address]
What a good company to replace my grille rather than have me deal with Provantage or the shipping company. I like BIC.

That's great news Posh. Very cool of BIC to do that. I hope I never need to use their warranty service, but if I do, I know I will be able to count on them.
A big reason I bought the BIC.


















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