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Denon AVR-589 and Samsung BD-P1500 Issues/Problems

post #1 of 9
Thread Starter 
HELP!!! I just got a Denon-AVR589 to go with my home theater and it will not work with my samsung Blu-Ray BD-P1500.

Ok, so heres the rundown:

I hooked up the AVR and ran the BP through with HDMI cables. It goes out of the BP into HDMI Input 1 and then out throught the HDMI Out into a Mitsubishi WD-65735.

When I put a BD disk in, the samsung screen actually comes up fine, but when it begins loading the disk menu the screen scrambles and it black screens. It doesnt let me use the TV menus after that either. I have to guess my way back to another input and then I can see on screen menus.

I have already tried different movies, updated the firmware and tried an alternate input on the AVR.

Please Help. I REALLY do not want to have buy another BP.

Thanks.
post #2 of 9
Thread Starter 
I would really appreciate some help on this. Any suggestions or guesses are welcomed.
post #3 of 9
I had a similar issue with my AVR-3808CI. I'm not sure if your unit has the same features, but mine started to give me similar symptoms when I began playing with the Auto Lip Sync and Auto-Upscaling features. I would make sure all the Denon Auto-Upscaling choices are set to factory default and see if the problem persists.

I'm not at home, otherwise I'd go to the unit and read you the actual settings. Or I can do so when I get home.

At the very least, make sure the BDP-1500 is set for 1080p output so the Denon can simply pass the signal.

Hope that helps.
post #4 of 9
I just looked through the owner's manual for your unit and I didn't see the auto-scaling feature, so I'd try just using the "Restorer" button, which I believe resets the unit to default values.

If that doesn't work, post back up and we'll dig some more... or maybe someone else here with more experience with the Denon will speak up.
post #5 of 9
Thread Starter 
Thanks for the info. I will try reseting it, but this was the case right out of the box so I belieive it was set to default.

I actually called an AV installing company and was able to get some advice. He said it was most likely something called "handshake issues". It where the receiver is not communicating the signal properly. He said to unplug it all (let it sit for a minute), plug the reciever back in then the HDMI cords. Then he said to turn on the receiver, let it boot up and then give it a go.

I'll try both your suggestions tonight, and post a conclusion tomorrow.

Thanks for your response VDUBTURBO. I appreciate the help. I am really stumped with this one.
post #6 of 9
No probs... let me know how it works.

BTW, I just realized you live like 5 mins from me.
post #7 of 9
Thread Starter 
Quote:
Originally Posted by vdubturbo View Post

No probs... let me know how it works.

BTW, I just realized you live like 5 mins from me.

Ha, thats funny. We looked for houses in Bristow as well.

Anyways, none of it worked. I even went and bought a replacement HDMI cable. I think it is the BP. It just doesnt want to communicate with the receiver.
post #8 of 9
Thread Starter 
I have ordered some nicer HDMI cables and will see if that does the trick.
post #9 of 9
Thread Starter 
FYI - I gave up on this. Cables didnt work
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