AVS › AVS Forum › HDTV › HDTV Technical › TVGOS ( TV Guide On Screen ) Devices
New Posts  All Forums:Forum Nav:

TVGOS ( TV Guide On Screen ) Devices - Page 40

post #1171 of 1480
3/1/12 at 12:25am
Quote:
Originally Posted by JoeKustra View Post

update:
Just came back from checking on my mother's feed. I could find no station with packets using the Sony's 9012 test. The host was still at ch 98 vsb, but no data on 10, 15, or 98. Listings were 100%, so there may be a digital inserter used or a new host vsb channel. I'll let it cook to see if anything happens.

Joe,
You will have to rescan for channels first. The host should be channel 19. I have no TVGOS with my cablecard lineup. And yes those pescky four digit sub channels are being used in hazleton.
The transition is not going very well. A lot of people are still with out service.
Reply
Reply

AVS Top Picks

post #1172 of 1480
3/1/12 at 5:32am
Quote:
Originally Posted by Jed1 View Post

Joe,
You will have to rescan for channels first. The host should be channel 19. I have no TVGOS with my cablecard lineup. And yes those pescky four digit sub channels are being used in hazleton.
The transition is not going very well. A lot of people are still with out service.

Thanks. I'll check this afternoon. I forgot about 19. Maybe the Sony will have found it by then.

The four decimal places are a pain if you do manual tuning. Now you know why I kill all but a dozen channels. The DHG indicated a weak signal. I went outside and found the cable drop. She gets two lines split into four. Her two boxes are not waterproof and (seriously) 6' from rt 61 at 2' above the ground. They look like they are on a boat in the ocean from the salt spray. One more thing to fix.
Reply
Reply
post #1173 of 1480
4/1/12 at 3:41pm
Monthly update:

Clock still ok. There have been 4 clock sets in a month.

No dates for the lineup. Only what my tape configured. There's about 1% data making it through. EPP is 1. The V8 guide packets are over 500k, but only 1k are counted as valid. Still no host channel.

Grass is growing now. Less time for fun.
Reply
Reply
post #1174 of 1480
4/3/12 at 2:48pm
Quote:
Originally Posted by JoeKustra View Post

Monthly update:

Clock still ok. There have been 4 clock sets in a month.

No dates for the lineup. Only what my tape configured. There's about 1% data making it through. EPP is 1. The V8 guide packets are over 500k, but only 1k are counted as valid. Still no host channel.

Grass is growing now. Less time for fun.

I had the host channel mapped into my cablecard line up but when they added disney jr the host channel disappeared. I did email SECV to fix it for the third time but they never replied back.
It will be one month next week that I sent the diagnostics into Rovi and I haven't seen any movement in fixing the data.

Also I am mapping the channels to their RF channel assignments and I noticed that all the encrypted channels only have a signal digit sub channel number. This means that SECV is on purposely using 4 digit sub channels for their in the clear qam channels to render both the tribune media services guide and rovi guides useless. Also some tvs can not tune in 4 digit sub channels so it forces you to get their box.
They might as well encypt their entire line up instead of using a dirty trick like this. The two other Service Electrics don't do this. Even comcast doesn't do this.

I was thinking of getting two tivos but I found out that Tribune, who owns the guide in tivos and windows media center, is in bankrupcy and may be liquidated. If this happens I guess that will be the end of these guides. More boat anchors and door stops to add to the collection.

I am seriously thinking of ending tv permanetly as I really don't watch anything any way. Satellite tv isn't any better or less agravating than cable tv has become. I will just watch blu ray movies.

Oh yea I have bad news for your mom, Disney is eliminating the SOAP channel. It is being replaced with Disney Jr.
Reply
Reply
post #1175 of 1480
4/3/12 at 3:15pm
Quote:
Originally Posted by Jed1 View Post

I had the host channel mapped into my cablecard line up but when they added disney jr the host channel disappeared. I did email SECV to fix it for the third time but they never replied back.
It will be one month next week that I sent the diagnostics into Rovi and I haven't seen any movement in fixing the data.

Also I am mapping the channels to their RF channel assignments and I noticed that all the encrypted channels only have a signal digit sub channel number. This means that SECV is on purposely using 4 digit sub channels for their in the clear qam channels to render both the tribune media services guide and rovi guides useless. Also some tvs can not tune in 4 digit sub channels so it forces you to get their box.
They might as well encypt their entire line up instead of using a dirty trick like this. The two other Service Electrics don't do this. Even comcast doesn't do this.

I was thinking of getting two tivos but I found out that Tribune, who owns the guide in tivos and windows media center, is in bankrupcy and may be liquidated. If this happens I guess that will be the end of these guides. More boat anchors and door stops to add to the collection.

I am seriously thinking of ending tv permanetly as I really don't watch anything any way. Satellite tv isn't any better or less agravating than cable tv has become. I will just watch blu ray movies.

Oh yea I have bad news for your mom, Disney is eliminating the SOAP channel. It is being replaced with Disney Jr.

No SOAP channel! My mother will die.

I keep my expectations low so I don't expect much. I spend most nights with music or fixing stuff. I would rather wait for my Maggies and Sonys to die before getting a second TiVo. The Tivo is nice though.

Funny, but I haven't done a rescan of my mother's or sister's Sony yet. That would let me know "what is what" on channel numbers. My mother has a new Vizio and Panasonic that are really cheap but have no problems with the four decimal places. My Maggies just ignore the unimportant digits as does my Sanyo TV.

My feed is usually one HD and two SD subchannels per main channel. The SD only are usually 10 or 11 subchannels. Ashland is still getting 70 or so vsb channels.

I wonder why they bother with a clock when the data is so bad.
Reply
Reply
post #1176 of 1480
4/3/12 at 3:52pm
Quote:
Originally Posted by JoeKustra View Post

No SOAP channel! My mother will die.

I keep my expectations low so I don't expect much. I spend most nights with music or fixing stuff. I would rather wait for my Maggies and Sonys to die before getting a second TiVo. The Tivo is nice though.

Funny, but I haven't done a rescan of my mother's or sister's Sony yet. That would let me know "what is what" on channel numbers. My mother has a new Vizio and Panasonic that are really cheap but have no problems with the four decimal places. My Maggies just ignore the unimportant digits as does my Sanyo TV.

My feed is usually one HD and two SD subchannels per main channel. The SD only are usually 10 or 11 subchannels. Ashland is still getting 70 or so vsb channels.

I wonder why they bother with a clock when the data is so bad.

Those analogs will be gone by the summer and Mahanoy City will match all the other SECV divisions.

As for the broken data. If nobody reports it to Rovi then it never gets fixed. SECV doesn't have any way to determine if it is working or not. They actually thought that the TVGOS VBI data would work when they converted the analog channel to digital. As I told them the guide can not read the data that way.
I am suspecting either SECV or Rovi to pull the plug on this inserter because there is only two confirmed users. It not like the Philly or NYC inserters where there was dozens of complaints.
Reply
Reply
post #1177 of 1480
4/3/12 at 4:44pm
^^^
Take the last train to Fracksville
And just try to change the station,
They might fix it by four-thirty,
That TVGOS abomination,
don't ya know,
Oh, no, no, no,
Oh, no, no, no!
If I'm breathing in the morning
I'll just push Reset again,
We'll have one more night to gather
That extra precious Rovi data
But don'tcha know,
Oh, no, no, no,
Oh, no, no, no!
And I don't know if I'm even in the zone . . .
Reply
Reply
post #1178 of 1480
4/4/12 at 5:27am
You're so creative.

No day8 listings, no packets on 98 or 10 either. Now my headend is sick.
Reply
Reply
post #1179 of 1480
4/14/12 at 8:19pm
Thread Starter 
Hopefully it's good to the last drop ;-)
Reply
Reply
post #1180 of 1480
5/3/12 at 3:12pm
Quote:
Originally Posted by bwall23 View Post

Hopefully it's good to the last drop ;-)

I hope so too. It's been a month now. I have gone from no data to bad data with a good clock. Rovi knows about the issue (which is spreading on the legacy inserters) but hasn't been able to fix it. My cable company has been great but they can only pass on the bad data. I have about 10% valid listings and my VHS tapes have worked twice.

I am working on that last drop.
Reply
Reply
post #1181 of 1480
5/4/12 at 11:22pm
Quote:
Originally Posted by Jed1 View Post


I was thinking of getting two tivos but I found out that Tribune, who owns the guide in tivos and windows media center, is in bankrupcy and may be liquidated. If this happens I guess that will be the end of these guides.

No, it will not matter. TiVo will be fine.
Reply
Reply
post #1182 of 1480
5/7/12 at 4:26am
Hey Ken;

Check out my update on an old thread: http://www.avsforum.com/avs-vb/showt...941025&page=11

Short story of it.... My Channel Guide came back after 18 months or so
Reply
Reply
post #1183 of 1480
5/7/12 at 9:24am
If you are having difficulty getting TVGOS issues resolved then it will be a good idea to contact corporate and see if that would kick things into a higher gear.

Here is the contact information of all of Rovis North American loactions:
http://www.rovicorp.com/company/locations.htm

Here is the contact information to their headquarters in California:
http://www.rovicorp.com/company/locations_1739.htm

Here is two contact forms if you want to do it by email:
Consumer CE support:
http://www.rovicorp.com/company/cont...lectronics.htm

General Inquiries:
http://www.rovicorp.com/company/cont...al-inquiry.htm

In the first link I provided for their North American locations, there is two locations that deal directly with TVGOS. One of them is the broadcast operations. These two locations are from Gemstar.
When you use this email address:
CE_customer_support@rovicorp.com
It goes to the one location and if they think that it needs to be investigated further then it is sent to the broadcast operations.
If your TVGOS issues are not being resolved, contacting these locations will not do you any good. Contacting corporate will be a better option as it will let them know that there is issues related to the operations of TVGOS.
Reply
Reply
post #1184 of 1480
5/7/12 at 10:06am
Rovi just sent me an email indicating the issue with my bad data has been resolved.

It hasn't.
Reply
Reply
post #1185 of 1480
5/7/12 at 10:08am
Quote:
Originally Posted by LBOCEAN View Post

Hey Ken;

Check out my update on an old thread: http://www.avsforum.com/avs-vb/showt...941025&page=11

Short story of it.... My Channel Guide came back after 18 months or so

LBOCEAN,
I read your post and if you are OTA only then there must be a wayward analog TVGOS signal floating around that your antenna picked up. If you have cable hooked up that will make more sense as the cable companies can transmit the old analog TVGOS data if they have some analog channels still in their line ups.

Those high channel assignments are only for virtual digital cable channels that you only can get using a cablecard or a cable set top box.

To see where you are getting the TVGOS signal from you will have to go into the TVGOS diagnostics menu. Here is two posts telling you ho to do this:
http://www.avsforum.com/avs-vb/showp...&postcount=515

Here is one from rabbit ears website with a lot of good detail on the guide:
http://www.rabbitears.info/market.php?request=tvgosdoc

Stations carrying TVGOS:
http://www.rabbitears.info/market.php?request=tvgos
Reply
Reply
post #1186 of 1480
5/7/12 at 10:33am
Here is a list of deivces that had Version 9 TVGOS embedded in them:
http://www.rovicorp.com/webdocuments...leproducts.pdf
Reply
Reply
post #1187 of 1480
5/7/12 at 12:03pm
Quote:
Originally Posted by JoeKustra View Post

Rovi just sent me an email indicating the issue with my bad data has been resolved.

It hasn't.

The wheels of the bus go round and round, round and round, round and round..............

I got SOS (same old situation) here also. If Rovi fixed the data then all the inserters in this DMA would work.
I am wondering if the VBI in the inserter is set to the right lines.
I am also wondering if the two inserters in the Wilkes Barre headend are working right. I know the were working on February 28th, the day before the transition.
Reply
Reply
post #1188 of 1480
5/7/12 at 12:42pm
Quote:
Originally Posted by Jed1 View Post

The wheels of the bus go round and round, round and round, round and round..............

I got SOS (same old situation) here also. If Rovi fixed the data then all the inserters in this DMA would work.
I am wondering if the VBI in the inserter is set to the right lines.
I am also wondering if the two inserters in the Wilkes Barre headend are working right. I know the were working on February 28th, the day before the transition.

You are so right. They want me to fill out the form again. I did a front panel reset. I have learned one item which may be related to my firmware.

Since I don't have a host set, and even though I park on my packet channel, no packets will be counted or clock data received until after I do the G* diagnostic. Then my clock sets and some listing get filled in. This lasts until I change the channel or hit the menu key or do a recording.

I'm getting some audio dropouts and pixelation on the TiVo. I hope it's the weather.
Reply
Reply
post #1189 of 1480
5/7/12 at 1:15pm
Quote:
Originally Posted by JoeKustra View Post

You are so right. They want me to fill out the form again. I did a front panel reset. I have learned one item which may be related to my firmware.

Since I don't have a host set, and even though I park on my packet channel, no packets will be counted or clock data received until after I do the G* diagnostic. Then my clock sets and some listing get filled in. This lasts until I change the channel or hit the menu key or do a recording.

I'm getting some audio dropouts and pixelation on the TiVo. I hope it's the weather.

Make sure you reset the guide back to its factory defaults before 10:30pm tonight and then leave the DHG off until the next morning. Do not use the tapes or run the G test either as this will skew the data and you will send them a false report.

If you send them a false report then Rovi will never going to get to the bottom of this problem.

As for the audio drop outs and pixelation, the weather should have no effect on this unless there is a problem somewhere.
Reply
Reply
post #1190 of 1480
5/8/12 at 9:46am
Here is a list of devices that were equiped with Version 8 TVGOS:
http://web.archive.org/web/200610050...s.com/support/
Reply
Reply
post #1191 of 1480
5/8/12 at 11:00am
Quote:
Originally Posted by Jed1 View Post

Here is a list of devices that were equiped with Version 8 TVGOS:
http://web.archive.org/web/200610050...s.com/support/

Ummm.... Is Rovi in charge of making that link work? (sure seems that way)
Reply
Reply
post #1192 of 1480
5/8/12 at 1:13pm
Quote:
Originally Posted by WS65711 View Post

Ummm.... Is Rovi in charge of making that link work? (sure seems that way)

sure seems like it, just hangs on a clock for me
Oops, it's sloooooly starting to load. Yep, must be run by Rovi
Reply
Reply
post #1193 of 1480
5/8/12 at 1:26pm
Quote:
Originally Posted by WS65711 View Post

Ummm.... Is Rovi in charge of making that link work? (sure seems that way)

Quote:
Originally Posted by jjeff View Post

sure seems like it, just hangs on a clock for me
Oops, it's sloooooly starting to load. Yep, must be run by Rovi

It looks like the way back machine is running real slow. It was working good before.
Reply
Reply
post #1194 of 1480
5/9/12 at 2:19pm
I just noticed that Toshiba has the new Total Guide in their new tvs. The Total Guide does not use inserters for the data just an ethernet connection. It also looks like Rovi broght back the G Link (IR blaster) so it can be used to control cable boxes and even media equipped boxes.

Toshiba calls it Media Guide and explains it starting on page 153 of their manual.
http://cdgenp01.csd.toshiba.com/cont...0U_12Mar29.pdf

Page 154 has a picure of the guide and it looks like the guide on Rovis website.
http://www.rovicorp.com/products/dis...alguide-ce.htm

Initial set up of the guide begins on page 51 of the manual.

It looks like this is the end of the TVGOS products that rely on the inserters. I wonder how much longer that Rovi will support the inserter based guides and fix the issues with the inserters.
Reply
Reply
post #1195 of 1480
5/11/12 at 7:41pm
As I commented not that long ago, the Internet is the way of the future for services like Rovi provides:
Quote:
Originally Posted by Ken H View Post

I strongly believe the next guide option in HDTV's will be an Internet based app that will provide OTA viewers with full guide data. It already exists in the recently available Channel Master TV CM7400 HD DVR, who charges owners $50 a year for the option. All TV manufacturers would need to do is license access to the data and write an app that would use the data. In light of the fact Internet connected 'smart' HDTV's are so popular, this is a natural progression.

Right on cue, Jed1 posts confirmation above, and this link posted by HoustonPerson adds even more credibility.
http://www.fiercecable.com/story/rov...utm_source=rss
Quote:
Originally Posted by FierceCable View Post

The new deal with Sony includes technology from Rovi's TotalGuide product, which is currently in use by Panasonic, Toshiba, Charter Communications, and Suddenlink, among others.

End of story for TVGOS.
Reply
Reply
post #1196 of 1480
5/14/12 at 1:07pm
I'm in Seattle OTA only.
I have been without a guide for about ten days.
I have a Sony TV KDL-40V4100 with version 9 and a Sony HDD-250. Neither is getting the guide listings. I have emailed my local CBS (KIRO) station twice but have gotten no response. I did receive a reply from Rovi customer support. They stated that there doesn't appear to be a problem at KIRO. They are having me do a factory reset of my TV and guide setup from scratch. They included a diagnostic sheet to work through and report the results to them. They are looking for system info such as Host State, Host ID, Host Chan, VB1 channel etc. They also gave me a case number. I guess it's good news that they didn't ignore my email and didn't say they have dropped OTA support of TVGOS yet. Keeping my fingers crossed that Rovi will find a way to make KIRO fix the problem.
I'm probably the only person left in Seattle using this service.
Reply
Reply
post #1197 of 1480
5/14/12 at 1:12pm
Have you tried unplugging your TV for a minute? When my TVGOS has acted up unplugging has always returned things to normal. NO LISTINGS for a day but the next day and everything is fine
Reply
Reply
post #1198 of 1480
5/14/12 at 1:22pm
Quote:
Originally Posted by jjeff View Post

Have you tried unplugging your TV for a minute? When my TVGOS has acted up unplugging has always returned things to normal. NO LISTINGS for a day but the next day and everything is fine

With a digital host is there a way to check to see if there is data being received and if that data is good? I still work from an analog leagcy cable feed so I don't know what bad data looks like in a digital environment. With a legacy feed I just run the G* test and I can see the data in real time.
Reply
Reply
post #1199 of 1480
5/14/12 at 2:46pm
Quote:
Originally Posted by trenda View Post

I'm in Seattle OTA only.
I have been without a guide for about ten days.
I have a Sony TV KDL-40V4100 with version 9 and a Sony HDD-250. Neither is getting the guide listings. I have emailed my local CBS (KIRO) station twice but have gotten no response. I did receive a reply from Rovi customer support. They stated that there doesn't appear to be a problem at KIRO. They are having me do a factory reset of my TV and guide setup from scratch. They included a diagnostic sheet to work through and report the results to them. They are looking for system info such as Host State, Host ID, Host Chan, VB1 channel etc. They also gave me a case number. I guess it's good news that they didn't ignore my email and didn't say they have dropped OTA support of TVGOS yet. Keeping my fingers crossed that Rovi will find a way to make KIRO fix the problem.
I'm probably the only person left in Seattle using this service.

No, you are not, it just seems that way.

KIRO's inserter is out to lunch. I also have emailed. See my post here.

Maybe the one guy who knows the inserter is there, is on vacation.

Quote:
Originally Posted by JoeKustra View Post


With a digital host is there a way to check to see if there is data being received

Yes! Diagnostics (753159852), then down three screens. There is a counter for TVGOS packets.
Reply
Reply
post #1200 of 1480
5/14/12 at 3:25pm
Quote:
Originally Posted by subako View Post

No, you are not, it just seems that way.

KIRO's inserter is out to lunch. I also have emailed. See my post here.

Maybe the one guy who knows the inserter is there, is on vacation.


Yes! Diagnostics (753159852), then down three screens. There is a counter for TVGOS packets.

I have that also, but the G* diag counts good, bad, and "fixed" (whatever that means). Also, when the host channel finally dies, the packets stop being counted unless my Sony does a G* test and I park it on the host channel. It will take three days of no data before the host goes away and the counters will stop - speaking legacy data here. I can't speak to digital diags with .21 firmware.

I lost my host a month ago but still have clock packets.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: HDTV Technical

AVS Top Picks

AVS › AVS Forum › HDTV › HDTV Technical › TVGOS ( TV Guide On Screen ) Devices