Originally Posted by drgkja
i have two hdtv (a 7g pio and an 8G pio)....both (obviously) connected to the same cable system ( cablevison, nj)
add: *7G and 8G are pio tv generations, not TVGOS version*
both are showing the same HOST CHANNEL = 0:0-14
VBIs are different: 0:0-14 for 7G and 0:0-702 for the 8G (702 is CBS)
however, the guide on the 8G is very sporadic
and showing no listings for the past 7 days. it was perfect till about feb 09.the 7G perfect
(was missing days here and there in the past)
also, my panny dvr (analog) never missed a beat
anyone has any suggestions on how to get the 8G going
add: i have restarted the setup process a couple of times with different zips....last week i restarted with my real zip (same as the 7G)
and both tvs have cablecards and work flawlessly otherwise (correct channel lineup)
I have two 8 gen pio kuros (5010) with version 9 and both using cable cards.
It appears both your tvs are still using a analog host to get their data. Is channel 14 analog cbs? If it is, either your cable company has an analog inserter installed in the cable head end or they are successfully converting the mpeg legacy stream into analog vbi. If there is an analog inserter in the head end, the vbi data stream can be on any analog channel including a channel with no video or sound. It is also possible that this is the physical rf channel of your CBS HD channel.
Here is how to get your guide working properly again. Don't do this between 5:26pm and 12:51am because there is no TVG1 guide data at that time.
On your 8 gen pio with version 9 I want you to turn it on and then tune it to your CBS Hd channel, which is either WCBS or KYW since you live in NJ.
Then enter your tv guide, go to the service bar at the top of the guide, arrow over to setup and then just highlight "change systems settings" then enter 111222333, the message will say "clear reset info", this will get rid of any old data that is stored in the reset menu.
Next arrow down and then arrow back up to rehighlight "change system settings" and then enter 653274147. This is a full system reset that will restore the guide back to factory defaults. What will happen the guide will disappear and after about 10 seconds the tv will shut off and the blue light will blink 12 times per cycle. After 3 cycles turn the tv back on and wait about 5 minutes or so because the cable card will most likely reset and change to channel 2. Make sure that your zip code is correct and tune the tv to your CBS HD channel and then turn it off.
After about 2-3 hours, turn the tv on and you should be asked to pick your lineup. If not enter the guide and go to the menu bar select set up and arrow down to guide progress and see where it is. You might have to wait longer depending on what time of day it is. I suggest trying this in the morning hours for the quickest results.
If you want to do your version 8 use the same steps as above but do it at night and leave the tv off from 11:00pm to 7:00am so it can get the two update patches.
To use any 9 digit TVGOS code you always go to highlight change system settings, as written above, and enter the code.
You probably know the 9 digit code to get into the diagnostic menu but here it is anyway: 753159852
The code for the factory test screen (aka the G test) is 971397135. You must be tuned to the channel that you want to test in order to use it. I used it on my RCA DLP with version 8 and I had a hard time getting it out of the test so use it at your own risk. This code will work on any device including the sony dvr. There is no need to enter any service menu to run the G test.
I just had to reset my two 5010 last week because the clock was only updating only 2 times a day. Now they are working fine again.
I hope this helps and I apologize for being long winded.