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BD370/390 LG Blu-ray player Master/Owners thread - Page 147

post #4381 of 6872
12/20/09 at 7:38am
Quote:
Originally Posted by hotneutron View Post

You can try to turn on the AVR and HD20 first, to see if that make any difference.
For 24HZ to work, BD370 will first check if the monitor supports 24hz, then check if the disc/media is 24P. Any of the two fails, it will run at 60hz.

Well I did try powering off the LG370 while the AVR254 and HD20 were running. Then turned the LG370 back on again. Basically the same thing. And still no luck. The signal passed from the LG370 to the AVR254 is still only 60hz.

Why can't things JUST WORK!!! Any other suggestions greatly appreciated.
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post #4382 of 6872
12/20/09 at 7:47am
Quote:
Originally Posted by UnknownShadow View Post

Ok my eyes are bleeding from reading and I cannot find out how to make my LG370 output 24hz!!! Yes I have it selected in the menu ;-)

My LG370 is connected to my Harman/Kardon AVR254 receiver via a good HDMI cable from Monoprice. My AVR254 is then connected to my Optoma HD20 projector using another good quality HDMI cable from Monoprice. And yes the HD20 does display 24hz.

However, whenever I play a Blu-ray my AVR254 reports the input source is 1080p/60hz. Of course it passes this same signal on to my projector. The AVR254 is not doing any processing of the signal. I have the processor turned off. Doesn't matter anyways since the signal it receives from the LG370 is only 60hz.

I am at the end of my rope. And I have been reading through the threads on my LG370, my AVR254 and the HD20. It seems as though the LG370 is the problem but I am not exactly sure.

Here's a big question.... does it matter which device I turn on FIRST? Maybe the HD20 and the AVR254 should be up and running before I turn on the LG370? Not sure if that makes a difference?

Please help me! :-(

If you're trying to "pass" the video from the 370, through the AVR, and into your tv, how is it that the AVR is telling you it's a 60hz signal. Your AVR can display the video timing when it's set to pass-through??? Or, is your TV indicating that the source is 60hz, and not 24hz, like you want. Obvious question, but is the 370 set to 24hz? My Onkyo 606 passes through 24hz w/ no problem.

.
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post #4383 of 6872
12/20/09 at 8:11am
Need help with new BD370. Blu-ray DVDs and Netflix streaming picture quality looks fine but while playing standard DVDs the color of the picture goes dark (almost blue) and then normal throughout the movie. I returned the first unit thinking it was defective and the replacement unit does the same thing. I'm thinking of updating the firmware to see if this helps. Any other ideas?
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post #4384 of 6872
12/20/09 at 8:59am
Quote:
Originally Posted by Jason30 View Post

So the bottom line is the BD370 can't play xvid or mkv files without lip sync issues? I've been cross shopping the Samsungs and Insignias but boy do those two have some lemons and pissed off buyers. The LG seems to get the win on quality but playing mkv and xvid's is a must. Thanks for any feedback you guys can provide.

My BD390 plays mkv streamed from the PC without lip sync errors. Used Makemkv to copy a BR (Narnia). Also copied the file to an external USB 300 GB NTFS formatted drive.
When connected to the 390 it plays properly as well. No lip sync error. Alsao does well with xvid

Cannot speak for the 370 though. Perhaps 370 owners can test this. Or you might need the 390.
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post #4385 of 6872
12/20/09 at 10:11am
Anyone know why these are sold out in most places? Any idea of where to get one reasonably?
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post #4386 of 6872
12/20/09 at 12:00pm
Quote:
Originally Posted by dekruyter View Post

If you're trying to "pass" the video from the 370, through the AVR, and into your tv, how is it that the AVR is telling you it's a 60hz signal. Your AVR can display the video timing when it's set to pass-through??? Or, is your TV indicating that the source is 60hz, and not 24hz, like you want. Obvious question, but is the 370 set to 24hz? My Onkyo 606 passes through 24hz w/ no problem.

.

Yes I guess the AVR can detect the signal type and pass it through without doing any further processing on it. The video processor is definitely turned OFF on the AVR. When I bring up the on screen display of the AVR it shows Input Source as 1080p/60hz and Output format also as 1080p/60hz. Even if the AVR video processor was turned ON it should still show Input Source as 1080p/24hz. Output format may be different but it has no control over the Input. It's very weird and makes no sense at all.

Oh yeah just to confirm I have selected 24hz output on my LG370 player. I mentioned that in the original post because I knew someone would ask it ;-)

Right now I am at a loss. All of these components are new... the Blu-ray player, receiver and projector. If I knew which one was the cause I'd return it and try something else.
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post #4387 of 6872
12/20/09 at 1:25pm
Quote:
Originally Posted by docbells View Post

Anyone know why these are sold out in most places? Any idea of where to get one reasonably?

My local bestbuy has them, and are on sale at the moment. As well as my local American Tv & appliance center.
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post #4388 of 6872
12/20/09 at 2:29pm
I just started using my 390 and noticed very weak to no bass from the subwoofer with bluray and some dvds.

I have an older audio receiver (no hdmi) so I'm using a single coax with the 390. Hdmi cable for video.

I have 390 audio hdmi set to 'pcm stereo' and spdif set to 'pass thru'. I have tried MANY different COMBOS but still no bass. Does the Sampling Freq. matter here?

Speakers set to 5.1

blu rays produce no bass.

A dvd with dolby digital seems to produce bass.

A dvd with dts has no bass.

My previous dvd player was fine with dd/dts (with this audio receiver).

I have the latest firmware.

Any ideas?

Thanks
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post #4389 of 6872
12/20/09 at 2:45pm
Quote:
Originally Posted by Lefty421 View Post

Try ABC Wharehouse if you have one near you.
And yes, they do appear to be in short supply.

No ABC Warehouse out here. I'll be heading out later to find one at Fry's or Best Buy. Amazon is sold out again. O_o

Quote:
Originally Posted by rickeame View Post

All morning I have been able to watch anything on netflix at a decent quality -- it's telling me my internet connection is slow. That's funny given all the other devices seem to have no problem at all. I tried rebooting, but it's still complaining.

Anyone else seeing issues with netflix this AM? Vudu has no problem at all.

I noticed that as well around 2am PST on my 370. Checked my connection and it was fine. But 5 minutes later it worked perfectly. Not sure what was going on.
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post #4390 of 6872
12/20/09 at 3:45pm
Quote:
Originally Posted by CustomCastles View Post

I thought others might be interested in the NAS support, or lack there of, and could relate their experiences. I still might consider getting a real NAS with a RAID drive someday. Anyone have advice on what works best?

I have a QNAP TS-209 2-bay NAS. It's about 3 years old, has very good support, has built in Twonky media server as well as a bunch of other things (shared USB drives and printer support, itunes server, ftp & web server and a whole lot more). There are later models now available with even more features, they have several different number of bays etc. See their site at www.qnap.com

I love it, has been very reliable and trouble free. I am able to see the shared drives on the BD390 as long as guest access is enabled. I am also able to see media shared on the Twonky server, pictures, videos and music. The Twonky media server on the TS-209 does not do on the fly transcoding, as the PC version will do.
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post #4391 of 6872
12/20/09 at 6:21pm
On the BD390, is there a way to get MKV container subtitles to work?
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post #4392 of 6872
12/21/09 at 4:25am
Quote:
Originally Posted by rickeame View Post

All morning I have been able to watch anything on netflix at a decent quality -- it's telling me my internet connection is slow. That's funny given all the other devices seem to have no problem at all. I tried rebooting, but it's still complaining.

Anyone else seeing issues with netflix this AM? Vudu has no problem at all.

This has been happening to me for several days now. I believe its an issue with Netflix. Try this from another forum poster:
"The "trick" is to accept the netflix low speed connection prompt, let it load and start playing, then hit "stop", start playing again and it will reload, usually at HD quality." This should help you load at higher quality. It works for me.
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post #4393 of 6872
12/21/09 at 5:52am
Quote:
Originally Posted by Pagoona View Post

On the BD390, is there a way to get MKV container subtitles to work?

It's a pity most people reading this topic do not seem to care for subtitles.

The BD390 is very tricky for subs on MKV files. Particularly when those files are on DVDs.

Subs on DVDs: they have to be merged with video & audio files. Even so they fail to show on some cases, like 1 out of 10. No reason for that I could found until now.

Subs on mem sticks: they seem to work always. I have been researching how to go in with an external DVD drive into the USB input.

Subs on network stream: they do not work always if you use the Nero media program. They always work if you access your computer as a shared directory. Subs should not be merged with mkv files and have the same name.
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post #4394 of 6872
12/21/09 at 6:06am
My wife noticed lip sync problems yesterday watching Enchanted (Blu ray) on our BD270. It is hooked via HDMI to a 3 input, 1 output HDMI switcher that goes on to a 2007 HDTV which cannot display 1080p/24 -- it must convert to 1080p/60. I currently have the BD270 set to "Auto" for resolution and the TV indicated it was receiving the movie in 1080p. I wondered about the switcher somehow causing a lag, but I don't have lip sync problems with the other two HDMI devices hooked up to it. Any ideas?

I'm still waiting on LG to send me the FW update on DVD (snail mail)...
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post #4395 of 6872
12/21/09 at 7:34am
Quote:
Originally Posted by Carlos Martinez View Post

It's a pity most people reading this topic do not seem to care for subtitles.

The BD390 is very tricky for subs on MKV files. Particularly when those files are on DVDs.

Subs on DVDs: they have to be merged with video & audio files. Even so they fail to show on some cases, like 1 out of 10. No reason for that I could found until now.

Subs on mem sticks: they seem to work always. I have been researching how to go in with an external DVD drive into the USB input.

Subs on network stream: they do not work always if you use the Nero media program. They always work if you access your computer as a shared directory. Subs should not be merged with mkv files and have the same name.

Not true, at least for me. I just tried streaming two different MKV files via Nero - no subs nor the option to turn on or off the subs. Tried streaming both again via a shared directory - no subs nor the option to turn on or off the subs.

I also tried via an external USB connected hard drive connected - no luck.

The 390's inability to display subs for these files has been the biggest disappointed I've had with the 390.
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post #4396 of 6872
12/21/09 at 7:59am
Quote:
Originally Posted by Airboss View Post

Not true, at least for me. I just tried streaming two different MKV files via Nero - no subs nor the option to turn on or off the subs. Tried streaming both again via a shared directory - no subs nor the option to turn on or off the subs.

I also tried via an external USB connected hard drive connected - no luck.

The 390's inability to display subs for these files has been the biggest disappointed I've had with the 390.

My wife like to have date and time presented together with AVCHD file from camera. The only possibility to get subs on is to put separate text file together with mkv file. This subtitle file should have the same name (but different extensions) as movie. No success with subs merged with mkv movie. But even with these I have to take carry not to use characters '.' (dot) or '_' (underline) with file name.
It seems that BD-390 looks for *.SRT file, if this is absent - next is trying to find *.TXT file. With subs all attributes are rejected - to get date at the left hand side of screen I have to put few spaces and a '.' (dot) at the end. This is the only way to get date left-justified.

With movies streamed from PC - the same rule regarding '.' and '_' is aplied - but for full name. So subtitle 'c:\\movies.old\\Gone with the wind.txt' will not be presented but no problem with: 'c:\\movies-old\\Gone with the wind.txt'.
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post #4397 of 6872
12/21/09 at 8:02am
I have problem with bd370 mkv plyaback. 1080p AC3 5.1 encoded highlevel 4.0.
I have tried usb, hdd, dvdrw with same result.Ther is no problem with 720p.
Is there any solution, idea?
LL
LL
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post #4398 of 6872
12/21/09 at 9:17am
I purchased a BD390 a week ago. As I said in an earlier post I love it and it's much better than I expected in a few ways. I have now run into 1 problem. I can wirelessly view pictures on my Windows 7 computer through the BD390 but I cannot get mpeg or AVI video files to stream. I also cannot get mp3 music files to play. I can view them in the shared directories on my computer through the BD390, but when I attempt to play them I get the following message: "There may be network congestion". I don't understand why there could be congestion since I am trying to stream the files from my computer through the BD390 and not the Internet. I can wirelessly play NetFlix, YouTube and Vudu with no problem. My router is a wireless N, Belkin F5D8236-4. Can anyone tell what may be causing this problem. Thanks.

~eddie
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post #4399 of 6872
12/21/09 at 9:29am
Quote:
Originally Posted by jimform2k1 View Post

I just started using my 390 and noticed very weak to no bass from the subwoofer with bluray and some dvds.

I have an older audio receiver (no hdmi) so I'm using a single coax with the 390. Hdmi cable for video.

I have 390 audio hdmi set to 'pcm stereo' and spdif set to 'pass thru'. I have tried MANY different COMBOS but still no bass. Does the Sampling Freq. matter here?

Speakers set to 5.1

blu rays produce no bass.

A dvd with dolby digital seems to produce bass.

A dvd with dts has no bass.

My previous dvd player was fine with dd/dts (with this audio receiver).

I have the latest firmware.

Any ideas?

Thanks



I have basically the same set up and I do not have this issue...

have you run AVIA or DVE audio tests?
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post #4400 of 6872
12/21/09 at 9:38am
Bump, anyone?

To restate my question, can the 390 upconvert a standard DVD to 1080p or is it limited to a lower reolution?

Quote:
Originally Posted by RayN View Post

I searched the forum and couldn't find my situation addressed.

I just installed the 390 thru the Denon with a high quality HDMI cable. If I set the resolution to 1080p/24 or Auto, I can play a blu-ray disc at 1080p. Same goes for Vudu HDX streams. However, if I insert a standard DVD, I get no picture and only spurts of sound.

If I manually change the resolution on the 390 to 1080i, standard DVDs play fine. However, to see bly-ray at full resolution, I need to manually to change back to 1080p.

Is this normal behavior for this player? Or, is my player defective or setup incorrectly? I would think that an Auto setting would play all discs at the appropriate resolution.

All help would be appreciated.
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post #4401 of 6872
12/21/09 at 9:39am
Quote:
Originally Posted by Eddie E View Post

I also cannot get mp3 music files to play. I can view them in the shared directories on my computer through the BD390, but when I attempt to play them I get the following message: "There may be network congestion". I don't understand why there could be congestion since I am trying to stream the files from my computer through the BD390 and not the Internet. I can wirelessly play NetFlix, YouTube and Vudu with no problem. My router is a wireless N, Belkin F5D8236-4. Can anyone tell what may be causing this problem. Thanks.
~eddie

This is a known error when you try to stream mp3's in Win 7 Homegroups. You can stream music if you can get the LG to see shared folders on your Win 7 machine although that is hit and miss. You can stream music with the enclosed Nero software.
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post #4402 of 6872
12/21/09 at 9:51am
Can you connect the blu-ray player directly to the projector? If you can get 24p that way, then I would blame the AVR. Or "compatibility".

Quote:
Originally Posted by UnknownShadow View Post

Yes I guess the AVR can detect the signal type and pass it through without doing any further processing on it. The video processor is definitely turned OFF on the AVR. When I bring up the on screen display of the AVR it shows Input Source as 1080p/60hz and Output format also as 1080p/60hz. Even if the AVR video processor was turned ON it should still show Input Source as 1080p/24hz. Output format may be different but it has no control over the Input. It's very weird and makes no sense at all.

Oh yeah just to confirm I have selected 24hz output on my LG370 player. I mentioned that in the original post because I knew someone would ask it ;-)

Right now I am at a loss. All of these components are new... the Blu-ray player, receiver and projector. If I knew which one was the cause I'd return it and try something else.
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post #4403 of 6872
12/21/09 at 9:53am
Make sure you have the latest firmware. I saw the same issue on a "ref=16" encoded clip, but that's not high level 4.0, which has "ref=4".

Quote:
Originally Posted by qqcs View Post

I have problem with bd370 mkv plyaback. 1080p AC3 5.1 encoded highlevel 4.0.
I have tried usb, hdd, dvdrw with same result.Ther is no problem with 720p.
Is there any solution, idea?
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post #4404 of 6872
12/21/09 at 10:14am
Hi,

I have a BD390 and absolutely love it, but I am having a problem.

I go to Home, select My Media and I can see all of my shared folders. However, once I select an item in a folder, I receive a message indicating There May Be Network Congestion.

If I do the same thing with my PS3 in another room, I can see things and execute, such as play an MP3. But, not with the BD390.

I am running a Netgear WPN824 and the BD390 is wired to it.

Any ideas appreciated.

Thanks
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post #4405 of 6872
12/21/09 at 11:06am
Hi,

I have not run those tests. I could try that.

Should I have to change my receivers speaker/sub levels? Dvd/cd playback sound/bass was fine with my prev player.

Thanks


Quote:
Originally Posted by shankar View Post

I have basically the same set up and I do not have this issue...

have you run AVIA or DVE audio tests?
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post #4406 of 6872
12/21/09 at 11:21am
Quote:
Originally Posted by RayN View Post

Bump, anyone?

To restate my question, can the 390 upconvert a standard DVD to 1080p or is it limited to a lower reolution?


I've got my 390 set to 1080P/24Hz and when playing a standart DVD my TV indicates that it is receiving a 1080P signal.
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post #4407 of 6872
12/21/09 at 12:06pm
Quote:
Originally Posted by hotneutron View Post

Make sure you have the latest firmware. I saw the same issue on a "ref=16" encoded clip, but that's not high level 4.0, which has "ref=4".

I have the latest firmware. What is exactly "ref=16" ?

Has anyone got a problem with 1080p mkv playback?
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post #4408 of 6872
12/21/09 at 12:14pm
Quote:
Originally Posted by Airboss View Post

I've got my 390 set to 1080P/24Hz and when playing a standart DVD my TV indicates that it is receiving a 1080P signal.

I can only get bursts of sound and no picture when resolution is set to 1080p or Auto. Everythig is fine with standard DVD at 1080i

BluRay discs indicate 1080p signal and so do HDX Vudu streams.

Is my player working correctly?
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post #4409 of 6872
12/21/09 at 1:03pm
ref=16 is one parameter to x264 when encoding H264 video. It means the number of reference frames is 16.

I don't have any issue regarding the 1080p mkv playback other than the known issues, like subtitle, High@L5.1, etc.

Quote:
Originally Posted by qqcs View Post

I have the latest firmware. What is exactly "ref=16" ?

Has anyone got a problem with 1080p mkv playback?
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post #4410 of 6872
12/21/09 at 2:22pm
I'm sure this has been answered but wow is this a big thread.

We just got the LG BD370 and love it. My only problem is trying to deal with the audio while connected to my Sony STR-DE825. The DE825 does Digital Dolby with my XBox 360 and OTA HD via optical from my Panasonic Plasma. Looks like the LG BD370 won't output anything but Stereo PCM with this AVR.

My wife realizes our receiver is older and so she is not against purchasing a new AVR (although she is still not keen on a new subwoofer ). I have been looking at the reasonably priced Sony STR-DH700. Would any of these AVRs work well with the LG?

UPDATE: I figured out how to search this thread and found that even with the Sony AVRs I mentioned that I wouldn't get DTS audio but its sounds like I could still get good surround sound experience.
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