BD370/390 LG Blu-ray player Master/Owners thread - Page 176

Originally Posted by jcmccorm

I'm thinking of taking the plunge and getting the BD370.

The problems with DLINK routers concern me. Is there an "official" fix from either LG or DLINK or is the work-around posted by sandun above the only way to get going?

Cary

Originally Posted by jcmccorm

The problems with DLINK routers concern me. Is there an "official" fix from either LG or DLINK or is the work-around posted by sandun above the only way to get going?

Originally Posted by tommysss

reviews.cnet.com/2300-9991_7-10002386-1.html

One thing I notice no discrete 7.1 outputs

Originally Posted by lujan

I also got 0% packet loss so that's another indication that the Vudu problems are on their end.

Originally Posted by NYC_Jeff

Also, USB still on front only and behind a flip down front panel, not just the little tab on the 390.

Is Pandora coming to the 390 anytime soon?

Originally Posted by jingrande@cox.ne

Not sure if this has been covered.

I have the 390 and am having problems with the audio on some Netflix movies.

On occasion, I will not have any audio, period. I have the same problem with You Tube, no audio.

I use pass through and HDMI.

On most movies including those on VUDU, I have no problems. However, on most older films no audio.

I tried contacting the folks at Netflix but the best I get is check box for problem and the automatic response they will look into it.

Thoughts?

Originally Posted by stepmback

In just the past two nights I have had two seperate movies (blu-rays) freeze during playback several times. When this occurs the player makes a grinding type sound. At first I thought it was scratching the disc, but it is not. I can unfreeze by fastforwarding.

The weird part is that when I go back to area that caused it to freeze it does not, it plays fine. It appears to be sporadic but continual. I got the player from BB right before christmas. So that makes it less than 60 days old.

Anyone else having this kind of issue? Should I return it... if I can?

Originally Posted by svirac

Hi all;

I'm trying to downgrade the firmware on my BD390 to an older version via USB. However, I'm unable to do so. When I put in the USB drive with the firmware file, nothing happens. If I try using the setup menu, it tries the network connection only, and I'm not connected.
I've also tried burning it to a CD-R - this is also ineffective.

Has anyone else been successful here - any tips or ideas? Help is appreciated. Thanks!

Originally Posted by narclepto99

Thats the exact problem I'm having. I posted a page or two back but got no response. I'm stumped as it only seems to happen on a small number of my blu rays, although it has happened on the last 4 ive bought successively.

Originally Posted by joerason

I've had this issue on occasion when streaming Netflix movies. Not sure if yours is the same issue exactly, but mine appears to be an HDMI handshake problem. What always works for me is to change inputs on the TV (switch to my PVR, for instance), and then back to the 390. If you're using HDMI to a home theater system you might need to switch inputs on that too.

Originally Posted by stepmback

After I dig out of this snow storm, I am going to take it into best buy and see what they say. Hopefully they will let me exchange it.

Originally Posted by rao_naren

I have a WDTV Live and with USB HD Bluray looks good, not the greatest. I am contemplating on getting the BD-390 since many have mentioned the PQ (specifically for Epson 8100 projector) .

Does anyone here have the BD-390 and WDTV Live that can comment on the BD PQ between these two models. Would appreciate feedback

Originally Posted by Chumbo

Your receiver isn't a Sony ES by any chance? The STR-DA5400ES specifically?

Originally Posted by Rob West

Re:" I am thinking of buying a blu-ray player. Now it narrows down to the following 3 :
1). LG BD390
2). Sony BDP-N460
3). Panasonic BD-60 "
...

Originally Posted by lujan

I just chatted with LGE and here is the transcript:

8:23 AM Amber: Hello Lujan. Welcome to LG Electronics! How may I provide you with excellent service today?
8:24 AM Lujan: Before we waste anyone's time, how familiar are you with the LG BD390 blu-ray player?
8:24 AM Amber: Familiar, how can I help you?
8:25 AM Lujan: The LG player will not read my Roxio created Blu-ray disks that were from .mp4 files. My Samsung reads them, my Panasonic reads them and even my cheap $78.00 Magnavox reads them. Only LG will not, why?
8:27 AM Amber: Let me see what I can do to assist you with this.
8:32 AM Amber: Is it only one certain one that will not play or none of them?
8:33 AM Lujan: None of them and I've created about 15 of them.
8:36 AM Amber: I checked with our engineer and they have no issues with playing them.
8:37 AM Amber: Would you be willing to send in one of yours so they can see if there is some kind of a difference?
8:38 AM Lujan: Your engineering is incorrect. I subscribe to blu-ray forums where others are not able to play them on their LG players as well. Yes, I would be willing to send you one of mine.
8:38 AM Amber: Let me make a case for you
8:38 AM Amber: Can I get your address?
8:39 AM Lujan: ... Albuquerque, NM ...
8:39 AM Amber: Can I get the serial number from the back of the unit?
8:39 AM Lujan: I'm at work and the unit is at home so I don't have it right now.
8:39 AM Lujan: It is registered though.
8:40 AM Amber: Ok, and your email address is ... ?
8:40 AM Lujan: Correct
8:42 AM Amber: Thank you
8:44 AM Amber: If you could send one to LG Electronics, ...
8:44 AM Lujan: Sure, does ... have an email address?
8:48 AM Amber: His email is ... and mine is ...
8:48 AM Lujan: Ok, thank you.
8:49 AM Amber: I created a case for you, the reference number is ...
8:49 AM Lujan: Ok, I'll email this transcript to myself so that I can send it along with the disk. Have a great day!
8:50 AM Amber: You as well and thank you for using LG's Live Chat.

Originally Posted by lujan

I just got my blu-ray disk back from LG on a box that says "Refused, return to sender". I guess LG was too cheap to pay for postage back to me. Anyway, inside the box was a note with a portion of the note highlighted that says "Blu-ray Disc - Disks such as movies that can be purchased or rented - BD-R/RE discs that contain audio titles, MP3, WMA, or Photo files." This is out of the manual I believe. Also, at the bottom of the page is hand written, "Our new 500 series will support movie playback, sorry for the inconvenience."

Now, it seems more than an inconvenience because isn't this the primary reason for buying a blu-ray player? For it to play blu-ray disks whether they are authored by studios or by the consumer? I have half a mind to write a letter to the president of LG Electronics in the US.

Originally Posted by Rob West

Re:" I am thinking of buying a blu-ray player. Now it narrows down to the following 3 :
1). LG BD390
2). Sony BDP-N460
3). Panasonic BD-60 "
I considered the Panasonic, till I read about those issues, I think they were fixed with the latest firmware update. The remote is a good one.

I purchased the LG BD370, has played perfectly all my BD's and rentals without a problem. It loads fast, has different start screen themes. For the price ($145) I'm happy.
The LG BD390 is a step up with more features. Check their site as they have added new models.

Originally Posted by tightrope

Have you made sure that the firmware file was unzipped before you copied it to your USB drive?

Originally Posted by lujan

I just got my blu-ray disk back from LG on a box that says "Refused, return to sender". I guess LG was too cheap to pay for postage back to me. Anyway, inside the box was a note with a portion of the note highlighted that says "Blu-ray Disc - Disks such as movies that can be purchased or rented - BD-R/RE discs that contain audio titles, MP3, WMA, or Photo files." This is out of the manual I believe. Also, at the bottom of the page is hand written, "Our new 500 series will support movie playback, sorry for the inconvenience."

Now, it seems more than an inconvenience because isn't this the primary reason for buying a blu-ray player? For it to play blu-ray disks whether they are authored by studios or by the consumer? I have half a mind to write a letter to the president of LG Electronics in the US.

Originally Posted by timewaster

I don't quite understand.
so are you saying LG did not even try out the disc you sent them?
and their response is that BD-R/RE discs with movies are not meant to be played on the 390?

Originally Posted by lujan

"Blu-ray Disc - Disks such as movies that can be purchased or rented - BD-R/RE discs that contain audio titles, MP3, WMA, or Photo files." This is out of the manual I believe.