BD370/390 LG Blu-ray player Master/Owners thread - Page 199

Well now that I'm not a spambot, here is the link to a discussion I was having on the Amazon forum.
http://www.amazon.com/gp/forum/cd/di...x2EBP9GNOPDMLU

The correct file name is "LG_BD_390VBB.ROM", which should not be executable for a PC/MAC. Maybe your MAC attached a wrong file extension?

Best regards, maris

I went and bought a new jumpdrive and reinstalled the ROM file on it. Plugged it in and it accepted it.

Once update, inserted Kick Ass and it started right up. So far so good.

Thanks Maris!

I had the same problem with KickAss. I'd get a disc read error. The latest updates are installed. Other BluRay's play fine.

Hopefully, LG will come up with an firmware update to fix the problem.

Haven't gotten Kickass yet but I had no problem a couple of months ago with Mr. Fox. Also, just finished watching Green Zone a few minutes ago and it played with no issues. Pretty good flick, btw.

Don't know if this is a factor or not but I just had my drive assembly replaced under Best Buy's extended warranty a couple of weeks ago. I haven't bothered to update to fw 808532 yet, as IMO, the description on LG's website didn't make this update sound that essential for me.

Mike T

I played a rental Fantastic Mr. Fox from Blockbuster Online on my BD370 with no issues a couple of weeks ago.

I hope someone can help, but I fear my BD390 is dying. My son is recovering from surgery and we're now watching tons of Netflix. About 50-75% of the time that we start a movie the player freezes and shuts down. Sometimes the screen dissolves to white lines first. I've always had problems with Vudu--constant buffering despite a whopping 30mbps internet connection and the BD390 wired to my ethernet. We've never really used Netflix much until recently, but we did use it enough in the beginning for me to say I'm pretty sure the BD390 didn't come out of the box broken like this. YouTube gets sporadic use and has never had a problem. Bluray and DVD never have issues either. Network streaming which I used to do a lot before we activated Netflix always worked fine, although like others I would have some compatibility issues.

Here's what I've done to troubleshoot:
1) Reset BD390 to factory defaults from the setup menu.
2) Erased all movies from Netflix Queues.
3) Reflashed firmware and tried the Arpil 2010 and November 2009 firmwares.
4) deactivated Netflix and re-activated

Is there anything else I can try? Is there some lower level of factory resetting? I'm desperate. This thing set me back $300 and I can't believe it only has a 90 day warranty. Really a shame for such an expensive product with awful support. It was broken before the warranty ended but I didn't realize it because of the terrible tech support. The problems I've been having were blamed on the services.

Any help would really be appreciated!

I have an LG BD390 Blu-ray player and while watching Blu-ray discs or streaming Netflix content, periodically, the network icon appears on the upper right of the television display briefly in color and then switching to gray-scale, before finally going away again in about 4 seconds.

I find this really distracting when watching a movie and would like to know how to disable this and what purpose it serves.

Hi, I have LG BD 350. It does'nt read files .m2t and many other files. But I need to read above all .m2t files, I need.
I'd like to update its firmware. What firmware have I install precisely, please?
In LG web site I see 3 zip files:
W W W. lg.com/it/ support/ product/support-product-profile.jsp?customerModelCode=BD350&initialTab=warranty#

My info on the screen:
mod: BD 350
vers. driver: H61540
vers. sw: BD.8.08.02.B

Thanks for your pleasant info.

I haven't used my BD370 in a while. Got it for a good deal last year at Fryes on Black Friday ($79). Do anyone know if this player have come down in price yet?

I tried and failed to watch KickAss last night until I unplugged my network cable. I was getting Check Disk errors on load. I read somewhere that it has to do with BDLive.

I also do not have the latest firmware and it isn't updating through either USB or CD...

Hi everyone!
Does the BD390 have Netflix and CinemaNow in Europe? I have seen a player from Germany that didn't have in the main menu Netflix and CinemaNow. Is there any version in Europe that has got these two?
Thank you

i am now getting disk error on every blue ray/DVD now, you guys who sent yours in for service, how long did it take?

So lately, while I'm watching a disc either blu-ray or DVD, the player will turn off the movie go the "Home" page. I push play and DVD will start back up where it was and the blu-ray will have to go to scenes to find where I left off.

I've owned the player for over six months now and haven't done a firmware upgrade since I've owned it. I just got it connected to my wife's wireless system and behold, an update awaited for me. So, I'm in the process of downloading a new driver update and hope that cures the problem.

Anyone else experienced this situation?

Model # - BD370V
Driver Version - H42301
SW Ver - BD.8.16.693.A

I am stuck at this firmware revision.

I am tearing my hair out on this. I have been wasting days trying to update to the fw on the LG site by trying many usb sticks, cd's and dvd's. The i realized that I have been spinning my wheels becasue I can't get past version 693.A.

I have been searching for days as to why I cannot get the 370 to update the fw past 693.A. What gives?

* The network FW upgrade via the setup menu claims I have the lastest fw version.
* I downgraded the fw to 8.16.690 after I found a zipped archive of this older fw(thanks to who posted it) successfully.

* Figured I'd upgrade from this older version to the newest fw ver. ... and well it upgraded to 693.A again.


The cycle repeats. WTF?

Do I have some early HW version of the 370 in which 693.A is the actual latest FW ver. or something? Wanyone else encounter this?

Any help would be greatly appreciated.

I got mine back in about a week and a half from when I mailed it in with the prepaid label...

Hey there!

Does anyone know how the LG 390 handles multiple Netflix account profiles? I really want to have an instant watch list for the kids and one for the our movies. I don't need different passwords -- yet -- just easy separation of kids and our movies.

Many thanks!!!!

I have a BD-390 and had a spontaneous lip sync problem pop up twice while watching Clash of the Titans. Both times, there was a brief pause in the movie, followed by a bad video-audio sync problem. Both times, going one chapter back and returning solved the issue. Is this an issue with this movie or a sign my BD-390 is developing a problem?

This happened from time to time on my BD-370. Switching to player decoding usually seemed to stop it from happening.

Anyone had issues playing Brooklyn's Finest? My FBI screen took like 5 min. Skipping previews (like the stupid Blu-Ray trailer) caused the disc to lock-up. Oy!

Have anybody been able to get this player to play video files via it's USB port.

My old Philips 5960 DVD player can play Divx and AVI files right off the USB.

I hate how this LG Blu-Ray player only reads Photos and Music but no Video unless I burn it to a disc.

any hacks?

Guys, does anyone know if it's possible to use external stereo speakers plugged directly into my BD390? I tried it with both stereo and 7.1 audio outputs but I can't adjust the volume, which is way too low.

I'm currently considering my options regarding a decent receiver/speaker system but until that time, I'd just like to use my decent stereo speakers.

You need an amp unless you're driving incredibly sensitive speakers. You can get a cheap stereo receiver off Craigslist for like $20.


The hack is to get a BD390 or another player.

Now I got this error too.

Mt BD390 won't read any blu ray but it does read regular DVD. I spoke to an LG rep and she said to send it in. It'll cost me the $70 labor fee, of course....

I'm not sure if I want to send it in as I fear that it may go out again 3 or 6 months later. I saw someone who posted here saying that his die 2 months after the fix.

Frankly, this is poor quality and known issue from LG. They should fix it without charging $70. I had mine only 8 months and it die already.

Hello there,
I was led to this forum as I'm desperately trying to solve a wireless connection problem I'm having with LG BD390.

In my home network one desktop pc and one netbook are connected to the internet through a D-Link router, model DSL 2740B (firmware updated to 5.17).
I've been trying to connect the blu-ray player to the router via wireless - no way!
I just can't make it work and it drives me crazy.

1) The wireless network is correctly spotted by the player, but when I try to connect it and insert the password, it simply says connection failed.

2) Then I try the other way round, Push Button procedure, and connect the blu-ray player through the router interface on my pc, this time connection is successful but when I go back to the player and test the connection (leaving default parameters: dynamic ip, auto server name), once again connection error. I even tried giving the correct primary and alternative server names, and also a static ip (which I probably got wrong anyway), but I can't make it.

Does anybody know if it's more likely a router problem or an issue with the player instead?
Anybody connecting the same items?

Any suggestion is very welcome!
Gino

Check to make sure your router is using an encryption method that is also supported by the 390. (Don't use wireless on mine so don't know which it supports.) It would probably be safest to set the router to use WPA (as opposed to just WPA-2)

If that fixes your problem, you will probably also want to turn off Dynamic IP on the 390. There is a known issue between the BD390 and some D-Link routers where DNS Relay doesn't play nice between the two devices. The symptom of this is that even though you get a connection, streaming is VERY slow making Netflix or anything else unusable.

To solve this you should use fixed IP on your BD390. Assign a fixed IP address within the subnet range served by your router, use the router address as the gateway, but provide a REAL IP address for both the primary and secondary DNS addresses. This can be the real addresses used by your ISP DNS servers or those of an alternate DNS service such as OpenDNS. Either will work just as well.

Good luck.

I'll try this post again, since the last one got no response:

I have an LG BD390 Blu-ray player and while watching Blu-ray discs or streaming Netflix content, periodically, the network icon appears on the upper right of the television display briefly in color and then switching to gray-scale, before finally going away again in about 4 seconds.

I find this really distracting when watching a movie and would like to know how to disable this and what purpose it serves.

I believe it means you've lost your network connection.

Thank you for your suggestions!
In the meantime I managed to sort the problem myself by simply disabling the Wireless "n" protocol on the router (just leaving a basic "b/g" protocol). Don't know why, but all of a sudden everything workes perfectly! My shared folders on the pc on the other side of my house, on line YouTube videos, everything! Absolutely awesome!
Bye for now and thank you again!
Gino

Yet, the Netflix video continues to stream correctly. It also occurs during DVD/Blu-Rays when the internet is not being used.