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BD370/390 LG Blu-ray player Master/Owners thread - Page 219

post #6541 of 6862
5/28/11 at 11:37am
Out of curiosity, does anyone have a download of the .539 firmware? If so, please let me know. Thanks
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post #6542 of 6862
5/31/11 at 4:36pm
How's the 390 with divx/xvid/mkv compatibility? My Samsung BD-P3600 is a total crapshoot on whether it will play a file correctly (can't handle certain oddball resolutions for x264 and doesn't seem to support QPEL in xvid files) or not and I'm kind of tired of it. Thanks.
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post #6543 of 6862
5/31/11 at 10:40pm
The BD390 does not support QPEL either. Also header compression or HD audio is not supported. To my opinion, these are negligible limitations. The vast majority of xvid and mkv files run perfectly. I am still very pleased with the BD390.

Best regards, maris
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post #6544 of 6862
6/1/11 at 11:03am
Quote:
Originally Posted by scionracing View Post

Just powered on my BD370 and was prompted for a software update (Version BD.8.16.701).

I need details on this update before I dload.

Thanks!

Did you give it a try yet? I'm getting the same message but am waiting to hear if it's a good one. Last time I updated, the result was worse DVD picture quality.
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post #6545 of 6862
6/1/11 at 1:57pm
Quote:
Originally Posted by streasury View Post

Did you give it a try yet? I'm getting the same message but am waiting to hear if it's a good one. Last time I updated, the result was worse DVD picture quality.

Thanks for the reply.

No, not unless I know what it does. Admittedly, I haven't spent a lot of time searching for this info, either. Honestly, I have no issues with my 370 except one: it usually can't read the Blu-ray versions of the Mad Men series. I usually have to spend a few minutes rebooting until it can recognize the discs (edit: it happens to all discs on all 3 seasons I own). Other than that, I have zero issues, so obviously don't want more issues to appear.
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post #6546 of 6862
6/12/11 at 6:54pm
Quote:
Originally Posted by bigglare View Post
Anyone having problems with the Tron Legacy Bluray? I have the BD370 and with TL, the movie locks up right after the Light cycle match as Rinzler is flying through the air after being blown off his cycle. I grabbed a copy out of Redbox and the same spot locks up the player. So It seems its not the disc.
Strange coincidence, TRON itself locks up in the same place, the time is even very close to the same, around 47 minutes, when Flynn is about to leave the grid. Anyway, I have the same problem with both films on my BD370. I think it's likely to be the way that Disney masters their BDs. I would think a firmware update would fix the problem, but I just downloaded a firmware update, and it didn't do so.
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post #6547 of 6862
6/17/11 at 2:22pm
Quote:
Originally Posted by davelr View Post

Using a Denon 3808 did NOT notice the switching between modes.

However did have the brief dropout at chapter boundaries on a DD DVD soundtrack. I did check on a 2 channel DVD and did NOT notice a dropout on three chapter boundaries I tested.

Went back to 544, no problem.

BTW, has anyone managed to save/find a copy of the 542 firmware? I notice that LG has removed earlier versions of the firmware from their site. I have 531, 532, 544 and (of course) 552 if anyone needs any of those.

I have a 542 if you still need it. I'd like a 532 and 552 if you have them
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post #6548 of 6862
6/17/11 at 3:03pm
Quote:
Originally Posted by ariampong View Post

I have a 542 if you still need it. I'd like a 532 and 552 if you have them

You can find all the firmware version I have at:

http://www.4shared.com/folder/C-BAh4Ja/_online.html

Actually I have 542 in that set. The one I could never find was 539 but don't know how necessary it is.

Thanks
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post #6549 of 6862
6/23/11 at 3:16am
A new firmware for the BD390 is available! 8.08.554B.

Seems that the DVD audio drop out bug has been resolved!!

Best regards, maris
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post #6550 of 6862
6/23/11 at 9:53am
Quote:
Originally Posted by maris View Post

A new firmware for the BD390 is available! 8.08.554B.

Seems that the DVD audio drop out bug has been resolved!!

Best regards, maris

Thanks Maris,
I checked HU, UK and US sites few minutes ago, still 544 is shown....
I did not try player's own fw download.
I'll keep an eye on it...
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post #6551 of 6862
6/23/11 at 10:10am
Yes, firmware actually available only via player download.
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post #6552 of 6862
6/23/11 at 1:35pm
Quote:
Originally Posted by maris View Post

Yes, firmware actually available only via player download.

Indeed, 554 is available. I downloaded it through player and made a quick check with two films: BD/Inception - DVD/A Perfect World (w. Clint Eastwood and Kevin Costner - this DVD had problems with 552 fw)
It seems, both films play fine, keep on checking with another dvds.
With 554 download, no change in driver version - what is H51203 in my player.

Have fun!
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post #6553 of 6862
6/23/11 at 7:16pm
On the BD370V, my Netflix queue all of a sudden stopped loading. Hadn't kept up firmware updates (figured if it ain't broke, don't fix it, right?) and everything had been smooth up until last night. Figured it might be a Netflix issue but haven't called and other Netflix-able devices seem to connect without issue.

Error is: "There was a problem retrieving your queue".

I've deactivated and reactivated my Netflix on the BD370, have power cycled the router (it is PPOE on DSL btw). I really can't think of anything else. Figure I'll get the "not supported" to old run around.

Went ahead and updated my firmware. Now I'm sitting at this:

Driver: H51203, SW Version: BD.8.08.027.B

Anyone have any ideas or run into this in the past?
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post #6554 of 6862
6/24/11 at 12:36am
FW 554 is available on support sites, for download. But take care, download finishes at 33 megs, although site says 49,624K. (downloaded file is 33.8 M in windows) File damaged, can't be opened, extracted. I tried to download from HU and UK sites, three times...
Wait!
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post #6555 of 6862
6/24/11 at 9:22am
Hi Alex,
try to make sure that you don't leave any disks (DVDs or BLURAYS) inside the your 370or 390 before clicking on the Netflix icon. I recently had a problem with my Netflix not working, and this fixed it. Good luck and let me know if it works after you remove any disks. Take care. Hope it helps.
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post #6556 of 6862
6/24/11 at 12:34pm
Quote:
Originally Posted by Anhastudio View Post

FW 554 is available on support sites, for download. But take care, download finishes at 33 megs, although site says 49,624K. (downloaded file is 33.8 M in windows) File damaged, can't be opened, extracted. I tried to download from HU and UK sites, three times...
Wait!

+1 from USA site
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post #6557 of 6862
6/25/11 at 9:04am
As suggested by a user from Avforums.com I could download successfuly the new firmware with JDownloader.

Best regards, maris
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post #6558 of 6862
6/27/11 at 1:03am
Quote:
Originally Posted by maris View Post

As suggested by a user from Avforums.com I could download successfuly the new firmware with JDownloader.

Best regards, maris

Thank you Maris, but I am not convinced one should use some special download manager to download this fw. By the way, I had no success with JDownloader, but its linkgrabber finds dozens of png, jpg, gif files to download, except that fw file... Eventually I downloaded it from that mentioned Avforums user's download site... But the player's own update facility finds and downloads this new fw properly, until LG will fix this issue.
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post #6559 of 6862
6/27/11 at 6:23am
does the new firmware improve the ability to play mkv?
I have a bunch of mkv which cannot play which i am guessing is because the player does not support the codec.
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post #6560 of 6862
6/27/11 at 6:53am
Quote:
Originally Posted by maris View Post

As suggested by a user from Avforums.com I could download successfuly the new firmware with JDownloader.

I've completed this successfully, thanks for the tip. File is for backup, upgrade has been done with online connection to LG390.
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post #6561 of 6862
6/28/11 at 2:46pm
Just downloaded and installed 554 firmware. It has the same problem the last update did, ie at about 15 seconds in the unit shows a green flickery screen and locks up, after about 10 seconds turns itself off. Am going back to previous (442?) version, hope that fixes it.
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post #6562 of 6862
6/28/11 at 3:03pm
Just reloaded 544 and player is now working again. Whew!
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post #6563 of 6862
6/29/11 at 6:06am
There are reports from another forum suggesting that the green screen HDMI problem occurs only with DTS Re-Encoding activated in the Audio settings of the player. With using HDMI Primary Pass-Thru (which should be the optimal setting for most cases anyway), the green screen problem should not occur with the new firmware.

Best regards, maris
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post #6564 of 6862
6/29/11 at 10:20am
Netflix Issue (bd390)

Ever since they started combining TV seasons into one entry (a few months ago?) I noticed that the Netflix app will not show episodes past 100.

I have intentionally NOT upgraded firmware for a number of months mostly due to the reviews I see posted here.

Can anyone with the latest firmware & Netflix test to see if the > 100 episode issue has been fixed? One show that you can test with is The Office.
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post #6565 of 6862
6/29/11 at 12:28pm
Quote:
Originally Posted by Gruber22 View Post

Netflix Issue (bd390)

Ever since they started combining TV seasons into one entry (a few months ago?) I noticed that the Netflix app will not show episodes past 100.

I have intentionally NOT upgraded firmware for a number of months mostly due to the reviews I see posted here.

Can anyone with the latest firmware & Netflix test to see if the > 100 episode issue has been fixed? One show that you can test with is The Office.

I'm running 554. Selected "The Office" and it shows as having 100 episodes. Not sure if that helps. Could not find anything on Netflix that listed how many episodes there should be.
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post #6566 of 6862
6/30/11 at 1:28pm
A little help here for my fellow BD390 owners ...

I returned home with my brand new "Lord of the Rings" trilogy set Tuesday and immediately popped in disc one of "Fellowship of the Ring" only to have a stroke about 30 seconds in when the New Line logo froze and went flickery green before I even got to the menu.

I had the most recent update (554) installed and BD Live access allowed.

After checking the AVS forums and not finding a solution (I guess it was too new), I decided to deactivate BD Live and back-date the firmware to 544.

It worked fine.

I just reinstalled 554 but kept BD Live off and I got the green screen again. So there's the problem, LG: 554 won't let me watch "Lord of the Rings." I went back to 544 and all's dandy again.

I hope that helps.

(In case you need a link for the 544 update, try THIS.)
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post #6567 of 6862
6/30/11 at 4:23pm
Quote:
Originally Posted by ety3rd View Post

A little help here for my fellow BD390 owners ...

I returned home with my brand new "Lord of the Rings" trilogy set Tuesday and immediately popped in disc one of "Fellowship of the Ring" only to have a stroke about 30 seconds in when the New Line logo froze and went flickery green before I even got to the menu.

I had the most recent update (554) installed and BD Live access allowed.

After checking the AVS forums and not finding a solution (I guess it was too new), I decided to deactivate BD Live and back-date the firmware to 544.

It worked fine.

I just reinstalled 554 but kept BD Live off and I got the green screen again. So there's the problem, LG: 554 won't let me watch "Lord of the Rings." I went back to 544 and all's dandy again.

I hope that helps.

(In case you need a link for the 544 update, try THIS.)

Check post 6563 below (above?) and see if it applies.
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post #6568 of 6862
6/30/11 at 5:15pm
Quote:


Check post 6563 below (above?) and see if it applies

It does, however, my audio receiver doesn't have HDMI inputs.

Since I use the optical audio output, don't I have to keep the re-encoding enabled in order to get DTS sound?
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post #6569 of 6862
7/1/11 at 5:29am
Quote:
Originally Posted by davelr View Post

I'm running 554. Selected "The Office" and it shows as having 100 episodes. Not sure if that helps. Could not find anything on Netflix that listed how many episodes there should be.

Thanks for checking! Based on your answer it has not been fixed yet.

Just FYI, (regarding The Office) there should be 119 episodes total available, with the following season episode breakdown: S1 6, S2 22, S3 23, S4 14, S5 28, S6 26. So by the end of season 5 there are 93 episodes. If I remember correctly the last episode available with the BD390 is season 6 episode 7.

This stinks not just in this example but for MANY other tv shows that they now lump together multiple seasons with one main entry.
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post #6570 of 6862
7/2/11 at 5:43pm
Quote:
Originally Posted by Dr Dragon View Post

Yes "How to train your Dragon" and "Shrek 4" Both drop audio in TrueHD and both in the finally high action scenes. I was suspecting output band width or processing power since they are both high actions scenes.

I have my BD390 connected an Onkyo 806 with a high quality HDMI cable. I first contacted Onkyo tech support and they said:
We have tested the BLU-RAY "How To Train Your Dragon" using the LG BD390 BLU RAY player and we where able to duplicate the issue. In further testing we tested the movie with a SAMSUNG BLU RAY model BD-C6900 and while listening to the movie in DOLBY TRUE HD there was no audio drop out at 1 hour 23 minutes into the movie. We also tested a PANASONIC BLU RAY model DMP-BD30 and did not have any audio drop out while in DOLBY TRUE HD. The issue is with the LG player not being able to send the signal out correctly to the receiver.

So I contacted LG support with this information and they said I needed to put the 390 audio in pass through mode and it should work. I told them as I did in the original email that I had it in pass through mode and told them again of the findings of the Onkyo tech support. Their reply was to connect the 390 directly to the TV.
That was when I realized that not only were they not taking the time to actually read my emails but they were a box of rocks and there was no chance that they would ever try to fix this problem.

So I gave up and I just set the player to PCM Multi-channel when I watch those Blu Rays.
Not the best solution but a workable one.

I just found the same problem with HtTYD. I updated to the latest firmware - BD.8.08.554.B and the problem appears to be solved.
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