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BD370/390 LG Blu-ray player Master/Owners thread - Page 227

post #6781 of 6863
6/17/12 at 5:27am
test
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post #6782 of 6863
6/17/12 at 10:13am
ten four
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post #6783 of 6863
6/24/12 at 1:38am
Can you increase the subtitle font size when playing mkv or avi files in a BD370?
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post #6784 of 6863
7/1/12 at 10:22am
I've had this player for about 2 1/2 years now. Most of the time I watch files off of my computer through this player with no problem, but not many discs. Last night I purchased Universal's 100th Anniversary edition blu-ray of The Deer Hunter and played it as soon as I got home. About 1 1/2 hours into the movie the disc started to pause briefly, skip and the sound started to cut out. This disc is in perfect condition - no scratches. Searching this problem on the internet I've found that others have had similar problems with other blu-rays on this player, but I haven't been able to find any solutions. The current version of the firmware is installed on the player. Does anyone else have this problem? Does anyone know of any solutions?
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post #6785 of 6863
7/3/12 at 3:07pm
jsm1963 ... First thing would be to see if the disk is ok on another player; any type is ok, but a Sony or PS3 would be my choice, since it's Sony's format. Also, I find that though BluRays are much more scratch-resistant, it also takes much less to bother them. Also try playing a disk known to be good, on your player.

Users seem to want lots of different things from the 370/390, and the various firmware upgrades not only address these issues, but also problems for more recent models (irrelevant). Mostly, I use my 390 to play rental DVDs and BluRays, and I've seen hundreds of each with only 1 bad disk. I've not upgraded since 542B, since everything plays well. Many firmware versions have been collected for download by a member; see post 6771 of 4/9/12. You can read a bit, and decide if any of these would be better for you.

Finally, your drive may be bad or need cleaning, according to what I've read.
Edited by gring40 - 7/3/12 at 7:46pm
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post #6786 of 6863
7/23/12 at 3:42pm
New firmware has been released and no comments here?

I started getting a message about BD.8.16.708 a couple of days ago but haven't loaded yet. Wanting to read anyone else experiences, good or bad first.
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post #6787 of 6863
7/24/12 at 7:56am
This is for a 370? There are no current updates for the 390.
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post #6788 of 6863
8/2/12 at 10:59am
Problem solved
Edited by Kees van Haaren - 8/11/12 at 12:08pm
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post #6789 of 6863
8/3/12 at 12:38pm
Yes for the 370. I loaded it and can't see any difference. It still won't play my burned BluRay's :-(
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post #6790 of 6863
8/3/12 at 1:09pm
Quote:
Originally Posted by Kees van Haaren View Post

Hello Sir,
How are you?
I see that you do have many sofware versions for the LG BD 390 model.
Actually I am looking for a older version in order to make my BD390 region free for NTSC disc's!
Is it possible to get from you this older firmware if you them still have or else can you inform me where I can get it?
I believe somebody must have it to help out.
I believe it is some version like th 527-529?
Thank you in advcance.
Kees
seecaudio@telfort.nl

I put 526 527 and 529 here
http://www.4shared.com/folder/C-BAh4Ja/_online.html
Other than those I only have 333 and 498 but didn't think they'd be of interest.
I have not tried loading these, but have no reason to think they aren't good.

Good luck
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post #6791 of 6863
8/5/12 at 12:24am
Thanks,
I will try it and let you know!
Maybe even in this mail.
Depending on how fast I am because always afraid to make a mistake.
I hope it works
With regards
Kees
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post #6792 of 6863
8/5/12 at 9:45am
As promissed before,
I have done my downgrade with what you delivered and it workt perfectly.
The machine (BD390) is now free of region-code for DVD only as what it should be.
Thank you so much for your effort
With the best regatds
Kees van Haaren
From NL
Bye
ps:If I can do something for you you let me know???.
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post #6793 of 6863
8/5/12 at 11:11am
Quote:
Originally Posted by Kees van Haaren View Post

As promissed before,
I have done my downgrade with what you delivered and it workt perfectly.
The machine (BD390) is now free of region-code for DVD only as what it should be.
Thank you so much for your effort
With the best regatds
Kees van Haaren
From NL
Bye
ps:If I can do something for you you let me know???.

You're welcome, glad it worked for you.
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post #6794 of 6863
8/6/12 at 10:11am
Thanks
kees
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post #6795 of 6863
8/6/12 at 2:18pm
I've had the 390 for about 2-1/2 years now, but have just recently begun having problems with the layer switch causing the disc to advance about two minutes. I'll be watching a movie (brand new BD), it will hit the layer switch and just freeze for about 10 seconds, then, when it resumes, the movie has advanced about two minutes. Anyone have a solution?
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post #6796 of 6863
8/10/12 at 2:19pm
Anyone having a problem playing MKV files from USB when the output is set to 1080p?
I had a problem of my BD-390 not seeing NTFS formatted keys, so I upgraded the firmware to whatever's current. Outputting with the options set to 1080i have no problems, but 1080p output, pauses goes black, loosing audio and video for a few seconds, then comes back on like nothing happened.
I've tried different USB keys usb 2.0 and 3.0, different MKV files - no luck. The problems aren't the files themselves as the pausing happens randomly, never in the same place twice if re-watching the video. I know it's not the projector that is being output to because the sound which goes to my Kenwood reciver also pauses. Then the sound comes on while the screen is still black for 2 seconds, then the video comes back on. Still in sync though. I've tried different file sizes 2GB, 6GB, 15GB but everything seems to point back to the BD390.
I've tried video encoded @ 720p and the result is the same if the 390's output is set to 1080p.
I'm using an Epson 5010, So I don't really want the BD390's output @ 720p.

Brad
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post #6797 of 6863
8/10/12 at 5:19pm
Quote:
Originally Posted by brhodgins View Post

Anyone having a problem playing MKV files from USB when the output is set to 1080p?
I had a problem of my BD-390 not seeing NTFS formatted keys, so I upgraded the firmware to whatever's current. Outputting with the options set to 1080i have no problems, but 1080p output, pauses goes black, loosing audio and video for a few seconds, then comes back on like nothing happened.
I've tried different USB keys usb 2.0 and 3.0, different MKV files - no luck. The problems aren't the files themselves as the pausing happens randomly, never in the same place twice if re-watching the video. I know it's not the projector that is being output to because the sound which goes to my Kenwood reciver also pauses. Then the sound comes on while the screen is still black for 2 seconds, then the video comes back on. Still in sync though. I've tried different file sizes 2GB, 6GB, 15GB but everything seems to point back to the BD390.
I've tried video encoded @ 720p and the result is the same if the 390's output is set to 1080p.
I'm using an Epson 5010, So I don't really want the BD390's output @ 720p.
Brad

By "USB Keys" do you mean a Flash drive (or thumb drive)?
I doubt you can play 1080p material reliably from one of those. Put your movie on a hard disk and connect it via USB, your BD-390 shouldn't have any problem playing it.
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post #6798 of 6863
8/11/12 at 11:16pm
If you have probems with MKV files, just run MKVmerge from the MKVtoolnix utilities. Remember to switch off header data compresion in options. Then just re-mux the MKV file, which is lasting just a couple of seconds. This method reliably resolved any MKV file problems with my BD390.

With best regards, maris.
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post #6799 of 6863
8/12/12 at 7:11am
Yeah I've been trying a few different thumb drives. Yesterday I bought a USB 3.0 case for my 2.5" 320GB drive. You know it still freezes in 1080p? But now I think it has nothing to do with the USB devices or the MKV files. I was using the remote to type in a search in the youtube browser on the 390 and it blanked out again. No video was even playing yet.

Now I'm really confused. I have the BD390 plugged directly into a Epson Powerlite 5010 with a HDMI 1.4 cable (no 3D receiver yet). I think previously I had always been running 1080i so I never had a problem there. Now I might suspect the 5010, but the audio cuts out as well, and it is running direct to the Kenwood receiver via optical connection (HDMI audio disabled on the 5010).
Think the Blu-ray player is defective? I have an identical one at work that I may be able to try with the older firmware still on it. I've had the Epson 5010 since the spring, and other than the occasional "auto iris error", it's never gave me any problems.

B
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post #6800 of 6863
9/16/12 at 10:05am
Interesting note, FWIW, probably well known. I've got a ReplayTV DVR, and have it connected to the composite output of my BD390. It will record DVDs or BluRays to a 4:3 format that is laterally compressed, so changing the TVs format to 16:9 during playback gives me the original aspect back! 

I can't move the recording off the DVR due to copy protection, of course, but it's still useful if I want to take (or mail) a rental disk back but haven't finished viewing it yet. SD PQ isn't bad, IMO.

I like it especially for catching up on a TV series (not being streamed), but don't want to watch more than one or two episodes at a time.
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post #6801 of 6863
10/28/12 at 8:00pm

Lg bd390 wont upgrade or down grade...

I have a lg bd 390 it is connected to the internet and it has updated twice the first time it updated with no problems but the second time it tried to update the power went out as it was updating. Now when you turn it on u have to have a disc in it for any thing to come up on the sceen it will play the movie and go to all the menu screen after you put a disc in it. the problem im have is that it wont update or downgrade the software i tried putting the roms flashdrives and dvds the show up but it says that the files are empty. Not sure what to do any help would be great...
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post #6802 of 6863
11/1/12 at 6:57pm
Quote:
Originally Posted by abc3754 View Post

I have a lg bd 390 it is connected to the internet and it has updated twice the first time it updated with no problems but the second time it tried to update the power went out as it was updating. Now when you turn it on u have to have a disc in it for any thing to come up on the sceen it will play the movie and go to all the menu screen after you put a disc in it. the problem im have is that it wont update or downgrade the software i tried putting the roms flashdrives and dvds the show up but it says that the files are empty. Not sure what to do any help would be great...
Have you tried resetting the unit? Here's what's in the manual:
Code:
Resetting the unit
If you observe any of the following symptoms.
• The unit is plugged in, but the power will not turn on or off.
• The front panel display is not working.
• The unit is not operating normally.
You can reset the unit as follows.
• Press and hold the POWER button for at least five seconds. This will
force the unit to power off then turn the unit back on.
• Unplug the power cord, wait at least five seconds, and then plug it in
again.
If this at least gets you to the menus, you can then also run the reset to factory defaults from the settings menu. Good luck.
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post #6803 of 6863
11/1/12 at 8:09pm
I have a LG 390 and recently picked up a denon 2113 receiver. I'm having an issue where it appears I'm losing the hdmi handshake whenever the 390 home menu is on. The picture blinks on and off. Once the 390 plays a video (BD, DVD, YouTube, Vudu) the handshake then is made and continues until the video feed ends. Once back in the home menu of the 390 the picture starts to blink on and off. I have the largest gauge monoprice hdmi cable all short runs. All firmwares are up to date. Is this a known issue? I dont have this issue when the receiver is removed from the chain.
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post #6804 of 6863
11/2/12 at 4:43pm
Quote:
Originally Posted by Monkey_Man View Post

I have a LG 390 and recently picked up a denon 2113 receiver. I'm having an issue where it appears I'm losing the hdmi handshake whenever the 390 home menu is on. The picture blinks on and off. Once the 390 plays a video (BD, DVD, YouTube, Vudu) the handshake then is made and continues until the video feed ends. Once back in the home menu of the 390 the picture starts to blink on and off. I have the largest gauge monoprice hdmi cable all short runs. All firmwares are up to date. Is this a known issue? I dont have this issue when the receiver is removed from the chain.
Rule out the AVR by connecting directly to the TV. If you don't have an issue, then it's the AVR. I don't know anything about this AVR but make sure, if applicable, that it's up to date on firmware too and check the forum for that model to see if there's an owner's thread.

One other thing to try is to change the resolution on 390 and see if you get one that is "stable" when the menu is displayed. Check the manual for available resolutions. IIRC there are two 1080 settings at 24 and 60.
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post #6805 of 6863
11/5/12 at 11:41am
I have a BD370. For a while now, whether I'm watching Blu-Ray disks, DVDs or Netflix streaming, I'm consistently getting interrupted by the screen going dark for a few seconds with the resolution info showing to the top left of the screen along with a message saying "Mode Not Supported". I get this no matter what resolution I change my settings to - 720p, 1081i, etc... Does anyone know where this error comes from? I tried searching this thread but didn't find much. It's still there after I upgraded to the latest firmware and it's getting to the point where I'm just going to resurrect my old DVD player in the basement and use it to watch disks instead.
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post #6806 of 6863
11/24/12 at 6:28pm
I have owned a LG BD390 for I guess about 3 years. For the most part it has worked OK. Today I tried to play Expendables 2 Blu-ray a Red Box rental. The disk will not play at all. It attempts to play and after about 2 minutes the LG just ejects the disk. There are no visible marks on the disk. I played the disk in my Playstation 3 and it works fine. I know my LG is getting up there in age but it still plays OK. Could it be that it is too old for newer Blu-Rays or is this strange quirk with this one movie?
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post #6807 of 6863
12/7/12 at 4:15pm
Don't know if people even read this anymore but I have similar problems with most Rental Blu Rays from netflix (the one actually labels RENTAL). reads for a minute then ejects the disc.
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post #6808 of 6863
12/7/12 at 7:25pm
Quote:
Originally Posted by CT Sean View Post

Don't know if people even read this anymore but I have similar problems with most Rental Blu Rays from netflix (the one actually labels RENTAL). reads for a minute then ejects the disc.

We've gotten several of those discs, but so far haven't had any of them eject spontaneously.
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post #6809 of 6863
12/8/12 at 12:01pm
We get BRs from Blockbuster all the time, and they play well on our 390. I do note that minor scratches on a BR disrupt playability far more than similar ones on a DVD, even though the BRs are far more scratch-resistant than DVDs.

Members here have discussed replacing (or cleaning?) the drive, and also trying various firmware versions, when there are problems.
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post #6810 of 6863
12/10/12 at 5:32am
Quote:
Originally Posted by davelr View Post

We've gotten several of those discs, but so far haven't had any of them eject spontaneously.

Specifically the ones that didn't work were Sherlock Holmes 2 - 2 different discs - and Clash of the Titans. Firmware is up to date. discs has no signs of damaged - were pretty spotless.
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