Originally Posted by motospark
Try setting the 390s TV Aspect Ratio to 16:9 Original. I had the same problem but with MKV files. Setting to 16:9 Original fixed the issue.
It is already set to 16:9 original and I see the same problem.
jonathan_little: I have spent time with LG level 1/2 support but they claim that they cannot reproduce the problem! I think they are lying. I have exchanged the BD390 for a new one but the problem persists. You can easily see that the PBS logo is being chopped off vertically in "The Atom Smashers". Netflix support claims it is a LG problem. I dont want to return the player as the competition Samsung P3600 is probably worse (bas wireless reviews, no DLNA).
Perhaps if enough folks raise hell with Netflix and LG, they would listen..
Currently the only way to get the correct picture is to guess whether 480p/4:3 or 720p/16:9 will work and try..