Originally Posted by Rhythmx
I have been a happy user of my BDP-83 for almost 2 years. However, tonight I noticed that my tray does not eject, and sometimes opens and closes right away, and then sometimes just gets stuck a quarter of the way open. Does not happen all the time, but is concerning. Was wondering, will Oppo fix my disc tray if they determine it is an issue, and if so, what is the turn around time. I read that it is pretty quick.
I just got mine back, see if they will send you the part to repair it yourself, as someone else mentioned in this thread. I was not told of this option, if it even exists by Oppo. Shipping for me was expensive, as I did not have a box or the time to package it and go to the post office, and the shipping services near me are a ripoff, but I needed to get the job done, so I paid dearly. Sending it UPS ground to save what money I could, was a week to get to them, and the returned it FedEx ground, took another week. I had no problem waiting as I have other cheaper BlueRay decks anyways. The included sheet from Oppo said: "repaired the following part: Loader Frame". Since they can do this so quick and turn it around in the same day, it may be something one can do themselves if handy, not sure, wish that option was presented to me if indeed it is an "option". I still believe any costs to the user should have been covered as this problem has been reported here by quite a few users and seems to keep popping up, who knows how many of these draws are defective in the general public, meaning those that have no idea of this forum? Well, CASE closed in my case, PUN intended, hope for years of service now, and no more money out of my pocket. Good luck!