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Official OPPO BDP-83 Owner's Thread [technical talk only] - Page 1207

post #36181 of 38774
4/20/11 at 8:58am
I had a failure with my BDP-83. When I contacted Oppo I told them I suspected a surge via the telephone line because my dsl modem also failed. The 83 was out of warranty and I was expecting an email with a repair quote, but instead, I got an RMA, later a confirmation of the issue, and a few days later got the player back fixed NO CHARGE. Remarkable service. All in about a week turnaround time. So impressed, I've bought another BDP-93 and will move the 83 to the bedroom. Other companies could learn from Oppo - great service = repeat business and customer referrals.
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post #36182 of 38774
4/20/11 at 9:48am
Quote:
Originally Posted by captjlw View Post

I had a failure with my BDP-83. When I contacted Oppo I told them I suspected a surge via the telephone line because my dsl modem also failed. The 83 was out of warranty and I was expecting an email with a repair quote, but instead, I got an RMA, later a confirmation of the issue, and a few days later got the player back fixed NO CHARGE. Remarkable service. All in about a week turnaround time. So impressed, I've bought another BDP-93 and will move the 83 to the bedroom. Other companies could learn from Oppo - great service = repeat business and customer referrals.

Did they tell you what was fixed? Just curious.
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post #36183 of 38774
4/20/11 at 10:21am
Quote:
Originally Posted by wmcclain View Post

I'm not aware of differences between the two players in this regard. If you have a brief, complete sample file you could upload somewhere we could test it for you.

-Bill

make it simple, 93 latest us official fw support display of chinese coded srt(text) subtitle but not 83. kind like commercial issue but not tech issue.
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post #36184 of 38774
4/20/11 at 10:42am
Quote:
Originally Posted by Mr. Verbal View Post

make it simple, 93 latest us official fw support display of chinese coded srt(text) subtitle but not 83. kind like commercial issue but not tech issue.

So you've already tested this on both the -83 and the -93?

-Bill
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post #36185 of 38774
4/20/11 at 10:43am
Thread Starter 
None of the players supported characters which were not Latin based (English, French, and Spanish). All other languages which are character based (Asian, Eastern European and Middle Eastern languages) will not display correctly as the players lacked the font library or Unicode to support them.

The BDP-9x platform was recently upgraded to support Unicode as it is using Linux for its operating shell. The BDP-8x will not support this due to the player lacking a proper OS and the internal storage necessary to display these alternative languages.

Even with the latest firmware the BDP-9x has some broken Unicode support. Some characters are still not rendered by the player.
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post #36186 of 38774
4/20/11 at 11:08am
Quote:
Originally Posted by Neuromancer View Post

None of the players supported characters which were not Latin based (English, French, and Spanish). All other languages which are character based (Asian, Eastern European and Middle Eastern languages) will not display correctly as the players lacked the font library or Unicode to support them.

The BDP-9x platform was recently upgraded to support Unicode as it is using Linux for its operating shell. The BDP-8x will not support this due to the player lacking a proper OS and the internal storage necessary to display these alternative languages.

Even with the latest firmware the BDP-9x has some broken Unicode support. Some characters are still not rendered by the player.

damn right! but for 83's chinese(not us) fw, chinese and english menu&osd is optionable, both language based srt(text sub) can be displayed properly under any osd&menu. still a tech issue of os for us fw?
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post #36187 of 38774
4/20/11 at 12:07pm
Thread Starter 
That is because the Chinese (C) firmware was designed for the Chinese market explicitly, so it HAS to support Chinese characters. The North American (no denotation) and the European (E or EU) is designed for English, French, and Spanish only as these are their primary markets. There are absolutely no plans on supporting this with the BDP-83 from OPPO Digital, Inc (North America).
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post #36188 of 38774
4/20/11 at 4:16pm
Quote:
Originally Posted by Neuromancer View Post

That is because the Chinese (C) firmware was designed for the Chinese market explicitly, so it HAS to support Chinese characters. The North American (no denotation) and the European (E or EU) is designed for English, French, and Spanish only as these are their primary markets. There are absolutely no plans on supporting this with the BDP-83 from OPPO Digital, Inc (North America).

but oppo north america did this to 93, it inded support chinese srt sub files but not jap or kor language files. so the fw update is specified. do not forget that: players sold in china are reg a(could be c) , regarding b for eu and a for na. so that is the reason for ask language support: a fw for reg a machine, not c fw for reg a machine. technickly, i will test ansi and unicod files on 93 to confirm what you said.
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post #36189 of 38774
4/20/11 at 4:32pm
Thread Starter 
There is a major hardware difference in the BDP-93 that allows for Unicode that does not exist in the BDP-83. The BD-83 uses a custom MTK operating system, while the BDP-93 uses a Linux shell ontop of the MTK OS. This allows them more control over higher end functions such as language fonts.

The BDP-83 lacks this ability.
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post #36190 of 38774
4/21/11 at 4:58pm
Before I email Support, I thought I'd check in here. I have an .mkv file with DTS-MA only audio that will not load -- the player freezes, necessitating an off/on to get the disc to eject. So it looks as if it can't play hidef audio from media files, but I'm surprised it can't extract the core DTS. If I were to author a disc that contained both DTS-MA and DTS (core) as two separate tracks would it be able to split out the core track and play?
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post #36191 of 38774
4/22/11 at 8:42am
Quick question...I have a BDP-83 with the latest firmware. It will not play the new Harry Potter and the Half Blood Prince BR. It loads and I see the disk logo (spinning silver disk) then it freezes up and won't continue. The buttons become non-responsive and I have to turn it off to get it to stop. The display shows the play triangle, and all zeros in time/track. The disk will play fine in another BR player that I have.

I reset teh player to factory specs and even cleared the temporary cache. Nothing works...this disk won't play here.

Anyone else having an issue with this? Is there a work around?
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post #36192 of 38774
4/22/11 at 8:45am
Quote:
Originally Posted by carboranadum View Post

Quick question...I have a BDP-83 with the latest firmware. It will not play the new Harry Potter and the Half Blood Prince BR. It loads and I see the disk logo (spinning silver disk) then it freezes up and won't continue. The buttons become non-responsive and I have to turn it off to get it to stop. The display shows the play triangle, and all zeros in time/track. The disk will play fine in another BR player that I have.

Anyone else having an issue with this? Is there a work around?

Turn off BD Live, then erase persistent storage and power cycle the player. Re-load the disc and wait for it.
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post #36193 of 38774
4/22/11 at 8:54am
Quote:
Originally Posted by carboranadum View Post

Quick question...I have a BDP-83 with the latest firmware. It will not play the new Harry Potter and the Half Blood Prince BR. It loads and I see the disk logo (spinning silver disk) then it freezes up and won't continue. The buttons become non-responsive and I have to turn it off to get it to stop. The display shows the play triangle, and all zeros in time/track. The disk will play fine in another BR player that I have.

I reset teh player to factory specs and even cleared the temporary cache. Nothing works...this disk won't play here.

Anyone else having an issue with this? Is there a work around?

Is this a new edition? The original plays ok here.

I haven't heard any reports. If you've done everything here What do I do if a Blu-ray disc will not load or play, or if it freezes the player? and it's still no good I would report it to OPPO.

-Bill
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post #36194 of 38774
4/22/11 at 11:49am
Thread Starter 
Quote:
Originally Posted by bruce73 View Post

Before I email Support, I thought I'd check in here. I have an .mkv file with DTS-MA only audio that will not load -- the player freezes, necessitating an off/on to get the disc to eject. So it looks as if it can't play hidef audio from media files, but I'm surprised it can't extract the core DTS. If I were to author a disc that contained both DTS-MA and DTS (core) as two separate tracks would it be able to split out the core track and play?

It should be able to playback the DTS Core, though it may crash the player after several minutes (on average 4 minutes and 15 seconds). Dolby Digital TrueHD will not play any audio at all (Lossy and Core).

Plain Jane Dolby Digital and DTS support both decoding and bit streaming.

The ability to playback Dolby Digital TrueHD and DTS-HD Master in a MKV container are being investigated, but OPPO has not commented on when or if this is will actually occur.
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post #36195 of 38774
4/22/11 at 11:54am
Quote:
Originally Posted by Neuromancer View Post


It should be able to playback the DTS Core, though it may crash the player after several minutes (on average 4 minutes and 15 seconds). Dolby Digital TrueHD will not play any audio at all (Lossy and Core).

Plain Jane Dolby Digital and DTS support both decoding and bit streaming.

The ability to playback Dolby Digital TrueHD and DTS-HD Master in a MKV container are being investigated, but OPPO has not commented on when or if this is will actually occur.

OK, thanks for the info.
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post #36196 of 38774
4/22/11 at 11:56am
Quote:
Originally Posted by rdgrimes View Post

Turn off BD Live, then erase persistent storage and power cycle the player. Re-load the disc and wait for it.

I did that before, but I'll give it a shot again and see if it works. Thanks for the help.
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post #36197 of 38774
4/22/11 at 12:59pm
Quote:
Originally Posted by carboranadum View Post

Quick question...I have a BDP-83 with the latest firmware. It will not play the new Harry Potter and the Half Blood Prince BR. It loads and I see the disk logo (spinning silver disk) then it freezes up and won't continue. The buttons become non-responsive and I have to turn it off to get it to stop. The display shows the play triangle, and all zeros in time/track. The disk will play fine in another BR player that I have.

I reset teh player to factory specs and even cleared the temporary cache. Nothing works...this disk won't play here.

Anyone else having an issue with this? Is there a work around?

I've seen some recent reports of problems with this disc on other players. At this point it's not clear, but the studio may have issued this title in several variants (rental vs. retail for example), with some variant having a problem. If you email Oppo with details on this, please do be sure to include the ISBN or bar-code number from the packaging so they can check for that. Unfortunately this problem (variant discs with sloppy studio QA) happens far more frequently than most folks realize.

It is also possible that you just have a defective disc. With Blu-ray, there are types of manufacturing defects which are not easily visible to the naked eye.
--Bob
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post #36198 of 38774
4/22/11 at 2:03pm
Quote:
Originally Posted by carboranadum View Post

Quick question...I have a BDP-83 with the latest firmware. It will not play the new Harry Potter and the Half Blood Prince BR. It loads and I see the disk logo (spinning silver disk) then it freezes up and won't continue. The buttons become non-responsive and I have to turn it off to get it to stop. The display shows the play triangle, and all zeros in time/track. The disk will play fine in another BR player that I have.

I reset teh player to factory specs and even cleared the temporary cache. Nothing works...this disk won't play here.

Anyone else having an issue with this? Is there a work around?

Do you mean The Deathly Hallows blu ray or Half Blood Prince. I hear of issues on many players with the release of Deathly Hollows.
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post #36199 of 38774
4/22/11 at 4:45pm
Quote:
Originally Posted by Thunderduck View Post

Thanks for the info Gary. I don't even see that difference. I get no indication whatsover of whet menu choice I am on. Might have to try some tv settings to see if that helps in any way.

Have you looked at the SD version? I had assumed (I know ....) that the menu there would have been the same on the HD version. The SD menu is where i got the blue bars from.

Regards,

Steve

Hey Steve, just wanted to give you another update:

I finally got around to messing around with the machine again tonight, and I uploaded the new firmware (again). This time I also cleared the persistent storage and now my disc loads fine. I can confirm that both the single disc version (without extras) and the regular retail version (with extras) work fine with the menus for me.
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post #36200 of 38774
4/23/11 at 6:45am
Quote:
Originally Posted by mzupeman View Post

Hey Steve, just wanted to give you another update:

I finally got around to messing around with the machine again tonight, and I uploaded the new firmware (again). This time I also cleared the persistent storage and now my disc loads fine. I can confirm that both the single disc version (without extras) and the regular retail version (with extras) work fine with the menus for me.

Thank you very much for that update.

I never did hear back from Fox about my issue. Tinkering with my tv's settings has not fixed anything. Still have the same problem of no indication of where I am in the menu. Since I bought the movie from Amazon, I think I will return it and see if a replacement works any better for me.

Regards,

Steve
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post #36201 of 38774
4/23/11 at 6:58am
reports are coming in that there is a problem with the new HP movie....checkout the digital bits.com....looks like faulty discs out there or maybe an FW will be needed but it is being looked into
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post #36202 of 38774
4/23/11 at 9:29am
Quote:
Originally Posted by Rhythmx View Post

Do you mean The Deathly Hallows blu ray or Half Blood Prince. I hear of issues on many players with the release of Deathly Hollows.

Sorry, it was the Deathly Hallows, Part 1. I was able to resolve the issue. I reset the player to factory specs, then I made sure that BDLive was disabled (it was), then I cleared the persistent storage and did a power cycle. I put the disk in and waited....and waited....after nearly 5 minutes, the menu came up!

Thank you for the sequencing for resolving this.
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post #36203 of 38774
4/25/11 at 4:58pm
I have the single-disc HP and it loads/plays fine.
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post #36204 of 38774
4/26/11 at 8:50am
Quote:
Originally Posted by 117olddude View Post

i have the single-disc hp and it loads/plays fine.

+1
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post #36205 of 38774
4/27/11 at 7:16am
I just updated the firmware on one of my 83s via CD-R - very first update since purchase mid-2009 The 'main portion' of the firmware and the 'MCU' updated fine but not the "BD Loader' portion. Is this really important? What do I need to do? Thanks!
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post #36206 of 38774
4/27/11 at 7:24am
Quote:
Originally Posted by blacklion View Post

I just updated the firmware on one of my 83s via CD-R - very first update since purchase mid-2009 The 'main portion' of the firmware and the 'MCU' updated fine but not the "BD Loader' portion. Is this really important? What do I need to do? Thanks!

Not every update contains every component. Your loader version does not match one of those shown on the firmware page? You might have to go back and find an older update that contains the current loader. You can choose which parts to install as part of the update.

-Bill
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post #36207 of 38774
4/27/11 at 8:57am
Thread Starter 
If you were using an older firmware, then the BD Loader did not upgrade itself after the MCU did. You will need to re-run the firmware to get the BD Loader to install.
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post #36208 of 38774
4/28/11 at 1:54am
Thanks! How important is it to update the BD loader at the same time as the other FW? Or can I just wait until when next I encounter several disc incompatibilities requiring a firmware upgrade?

Basically, can an old BD loader FW work happily with the rest of the new firmware?
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post #36209 of 38774
4/28/11 at 2:37am
You should update the Loader.
--Bob
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post #36210 of 38774
4/28/11 at 7:42am
Bought an 83 in Dec of 09 and have not upgraded any firmware.Could someone tell me how many upgrades have happen since then and if there is any value to running upgrades since i have had no issues with the player?
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