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Official OPPO BDP-83 Owner's Thread [technical talk only] - Page 1267

post #37981 of 39280
My opinion is if the seller did what the buyer says, do not support that type of dishonest cr@p. Ebay has a purchaser's guarantee. Use it and be sure that seller is black-listed. But I am a vengeful kind of guy.
post #37982 of 39280
Quote:
Originally Posted by grubavs View Post

My opinion is if the seller did what the buyer says, do not support that type of dishonest cr@p. Ebay has a purchaser's guarantee. Use it and be sure that seller is black-listed. But I am a vengeful kind of guy.
When I get stuff that's nowhere near what was described, I typically (politely) insist that the seller return the FULL amount including shipping both ways since it was their fault. There's no good reason to accept stuff that's not as described without at least getting a partial refund. Honest feedback should be left to reflect how the transaction was handled - if a full refund is provided, I'll usually leave a positive but make it clear in the comments that the item wasn't as described. It obviously depends on how cooperative the seller is - most don't want negative feedback. DO NOT leave feedback until things have been resolved to your satisfaction or it's clear there's nothing more you can do to get the seller to cooperate as it gives you some leverage to work with. Based on what deano86 has said, there's no way I would keep the 83 that he received unless a substantial partial refund was received, but without seeing the ebay listing, we're only getting 1 side of the story.
post #37983 of 39280
Unfortunately, the seller is being very evasive and I can tell he does not want to grant me a return. It literally was listed as "Multi-region code free" "very lightly used and in mint condition" So even though it only had the stock photo, I honestly thought that all Oppo owners took very good care of their comparitively expensive players. It literally had gobs of candle wax on the front top edge and dripped down the front of the display! How do you ship something like that? Then when the player is on its way to me, he sends me his warning about not updating the firmware or else! I am thinking that it started to act up from residue on the laser from his scented candles and he hoped that it would operate well enough for a sale to go through. His feedback was 100%, so I thought I could trust him.

I have been very fair and offered him to select one of two options:

Option 1: Cancel the transaction and allow me to ship it back( on my own dime) for my full purchase price refund. He gets his final value fees credited and there is no negative feedback involved at all. He can fix it himself and relist it later. I can't make it much easier than that!

Option 2: I send the player to Oppo for refurbishing with him covering the shipping and $79 fee by refunding that amount to my Paypal.

Not surprisingly, I haven't heard from him today on his decision! I will probably end up going through Buyer Protection with him on this..... I just don't get it with some people. Up to this point I have nothing but great experiences both buying and selling on Ebay.... I guess I was due..
post #37984 of 39280
The seller is clearly dodgy, I'd go straight to paypal dispute resolution!
post #37985 of 39280
Quote:
Originally Posted by deano86 View Post

Then when the player is on its way to me, he sends me his warning about not updating the firmware or else! .

This is a good record for your dispute. The disclosure should be either in the listing or at least emailed before you paid and he shipped (an option for you to back out).
That and some good pics of the candle wax should seal the dispute deal.

Give him one last chance to make good, telling him how the evidence is stacked against him and that it's VERY likely paypal/ebay will side with you, if he decides to take that route.
post #37986 of 39280
Well, the seller did finally come around and agreed to my option 1 for returning it to him and then also said he would offer a $100 refund to just keep the player.... It was tempting to just take the refund and try to clean the laser and the wax off of it, but I decided to just start over and look for another one... Albeit, this time making sure to have actual photos and a clear cut return policy on the listing! Thanks guys....
post #37987 of 39280
Is the player still being supported my player has been having some problems with a few new movies. Very few but I shouldn't have to use a ps3 when I own an OPPO just to get a movie to play, for example the new muppets movie that can't get passed the language select screen.
post #37988 of 39280
Quote:
Originally Posted by Semp1 View Post

Is the player still being supported my player has been having some problems with a few new movies. Very few but I shouldn't have to use a ps3 when I own an OPPO just to get a movie to play, for example the new muppets movie that can't get passed the language select screen.

"Can't get past"? What happens? We need more detail.

Have you tried this: What do I do if a Blu-ray disc will not load or play, or if it freezes the player?

-Bill
post #37989 of 39280
Quote:
Originally Posted by Semp1 View Post

Is the player still being supported

Oppo supports every player they've ever sold.
post #37990 of 39280
The file formats currently supported are very few. Why can't Oppo make the 83 compatible with more or as many as possible file formats?
post #37991 of 39280
Quote:
Originally Posted by manoharshetty9 View Post

The file formats currently supported are very few. Why can't Oppo make the 83 compatible with more or as many as possible file formats?

Decoding of media file formats is embedded in the hardware's processing chips. This generation of decoder chip is pretty much maxed out with the formats currently supported.

The newer 93 and 95 players use a newer generation decoder chip and support more formats.
--Bob
post #37992 of 39280
Quote:
Originally Posted by Bob Pariseau View Post


Decoding of media file formats is embedded in the hardware's processing chips. This generation of decoder chip is pretty much maxed out with the formats currently supported.

The newer 93 and 95 players use a newer generation decoder chip and support more formats.
--Bob

Thanks for the info.

Have another question. How do i make the Oppo display subtitles from a separate subtitle file along with a video file for movies via USB
post #37993 of 39280
Quote:
Originally Posted by manoharshetty9 View Post


Thanks for the info.

Have another question. How do i make the Oppo display subtitles from a separate subtitle file along with a video file for movies via USB

This works for .srt subtitles, at least with some container types. The movie and subtitle files should have identical names apart from the extensions.

-Bill
post #37994 of 39280
Quote:
Originally Posted by wmcclain View Post



This works for .srt subtitles, at least with some container types. The movie and subtitle files should have identical names apart from the extensions.

-Bill


which are the container types that the .srt file would work on the Oppo?

Thanks again.
post #37995 of 39280
Quote:
Originally Posted by manoharshetty9 View Post

Quote:
Originally Posted by wmcclain View Post



This works for .srt subtitles, at least with some container types. The movie and subtitle files should have identical names apart from the extensions.

-Bill


which are the container types that the .srt file would work on the Oppo?

Thanks again.

AVI for sure, and I think I tested MKV. It would be easy for you to check and let us know.

-Bill
post #37996 of 39280
Quote:
Originally Posted by wmcclain View Post



AVI for sure, and I think I tested MKV. It would be easy for you to check and let us know.

-Bill


Yes works with both. While testing i encountered a separate issue. mkv file formats of lower resolution work flawlessly but when i played several 1280x720 resolution file the video was getting distorted via usb. Is this a known issue?
post #37997 of 39280
Quote:
Originally Posted by manoharshetty9 View Post

Quote:
Originally Posted by wmcclain View Post



AVI for sure, and I think I tested MKV. It would be easy for you to check and let us know.

-Bill


Yes works with both. While testing i encountered a separate issue. mkv file formats of lower resolution work flawlessly but when i played several 1280x720 resolution file the video was getting distorted via usb. Is this a known issue?

I don't recall a resolution problem, but there are some restrictions on mkv video. I know one type of attribute will crash the player (I'd have to look up the details).

If you can upload a brief sample file somewhere we can test it both on the -83 and -93, which has better mkv support. Or just write up your results for OPPO support and offer them a test file.

-Bill
post #37998 of 39280
Thread Starter 
If the aspect ratio was not correct then you just need to change the Primary Output from HDMI to COMPONENT under Video Setup.
post #37999 of 39280
Quote:
Originally Posted by wmcclain View Post

I don't recall a resolution problem, but there are some restrictions on mkv video. I know one type of attribute will crash the player (I'd have to look up the details).

There are a couple that I know of: the "weightp" setting must equal 0 or 1 (not 2), and only up to 4 reference frames. Is this what you're thinking of, Bill?
post #38000 of 39280
Quote:
Originally Posted by Semp1 View Post

Is the player still being supported my player has been having some problems with a few new movies. Very few but I shouldn't have to use a ps3 when I own an OPPO just to get a movie to play, for example the new muppets movie that can't get passed the language select screen.

No problem here with The Muppets. My kid plays it all the time in our 83.

My only real issue with the 83 is that a few movies in 7.1 won't play as 7.1 due to the chip not being able to handle what the manufacturer has encoded. Other than that, I have no real issues with anything, including mkv or avi on USB, which play fine. I also play avi and mkv that I've burnt to a disc.. Sometimes it seems that an mkv is too big for the player to handle (I've put a 3gb mkv on a stick or a disc and it won't play) so I just break it down to <1gb sections and it plays fine. No idea if I can change settings in the Oppo to alleviate that, but my workaround works. It would have been nice had Oppo figured out a way to get FLAC to play, but they never did and I don't expect them to now. Eventually I'll buy a 93 and then even these quibbles will be over. smile.gif
post #38001 of 39280
Quote:
Originally Posted by wmcclain View Post



I don't recall a resolution problem, but there are some restrictions on mkv video. I know one type of attribute will crash the player (I'd have to look up the details).

If you can upload a brief sample file somewhere we can test it both on the -83 and -93, which has better mkv support. Or just write up your results for OPPO support and offer them a test file.

-Bill

The files that are having a problem are over 1gb, how do i make a sample of it?

The distortion appears on only part of the image ie. the bottom half and is not constant. It appears for about 5-6 seconds then goes away for about 1 second and then comes back for another5-6 seconds. This happens constantly. The distortion looks like jagged brick shaped images.
post #38002 of 39280
Quote:
Originally Posted by manoharshetty9 View Post

The files that are having a problem are over 1gb, how do i make a sample of it?

The distortion appears on only part of the image ie. the bottom half and is not constant. It appears for about 5-6 seconds then goes away for about 1 second and then comes back for another5-6 seconds. This happens constantly. The distortion looks like jagged brick shaped images.

What tools do you have to make your files? Can you extract a single chapter?

-Bill
post #38003 of 39280
files downloaded from the internet. No tools.

Here is a link to one of the files.

http://thepiratebay.se/torrent/6391589/Daydream_Nation_2010_720p_BRRip_x264_RmD_(HDScene_Release)
post #38004 of 39280
Quote:
Originally Posted by manoharshetty9 View Post

files downloaded from the internet. No tools.

Here is a link to one of the files.

http://thepiratebay.se/torrent/6391589/Daydream_Nation_2010_720p_BRRip_x264_RmD_(HDScene_Release)

This tool set is free: http://www.bunkus.org/videotools/mkvtoolnix/. You can extract by time code and I think by chapter.

If you don't want to spend more time on this, write up your report for OPPO support and send them your link.

-Bill
post #38005 of 39280
Quote:
Originally Posted by wmcclain View Post



This tool set is free: http://www.bunkus.org/videotools/mkvtoolnix/. You can extract by time code and I think by chapter.

If you don't want to spend more time on this, write up your report for OPPO support and send them your link.

-Bill


Could not figure out the mkvtoolnix. Have information on the same file extracted using media info.

Here are the details :

Format : Matroska
Format version : Version 2
File size : 1.77 GiB
Duration : 1h 38mn
Overall bit rate mode : Variable
Overall bit rate : 2 581 Kbps
Encoded date : UTC 2011-05-14 08:59:07
Writing application : mkvmerge v4.6.0 ('Still Crazy After All These Years') built on Mar 10 2011 02:50:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 38mn
Bit rate mode : Variable
Nominal bit rate : 2 198 Kbps
Maximum bit rate : 20.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.099
Writing library : x264 core 114 r1924 08d04a4
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / slices=4 / nr=100 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=2 / weightp=0 / keyint=24 / keyint_min=2 / scenecut=40 / intra_refresh=0 / rc_lookahead=24 / rc=2pass / mbtree=1 / bitrate=2198 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=20000 / vbv_bufsize=20000 / nal_hrd=vbr / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 38mn
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Default : Yes
Forced : No
post #38006 of 39280
A while back I posted about how my machine does not play certain disks new or old.

Well I have discovered an interesting thing(something that the experts may already be aware of). This thing does not like to run very hot. The reason why it would no read disks randomly was b/c when the machine was left on all day and a new disk was played it would say it was unreadable. But give it an hours rest and the same disk plays fine. Just thought I would share my experience with this.
post #38007 of 39280
^ Is the fan in your 83 not turning on? Perhaps you have a fault in the cooling fan? I've used the 83 for extended periods without problems in reading discs.
--Bob
post #38008 of 39280
I have a quick question. On standard (480i) or anamorphic DVDs, does the 83 automatically upconvert these discs to 1080i or 1080P, and is there a special setting in the player which has to enable up-converting? I also have a Pioneer DV59AVi player and, using the HDMI output to my TV, a Kuro plasma (KRP-600M), the picture looks better to me using the DV59.
post #38009 of 39280
Quote:
Originally Posted by William Moore View Post

I have a quick question. On standard (480i) or anamorphic DVDs, does the 83 automatically upconvert these discs to 1080i or 1080P, and is there a special setting in the player which has to enable up-converting? I also have a Pioneer DV59AVi player and, using the HDMI output to my TV, a Kuro plasma (KRP-600M), the picture looks better to me using the DV59.

You have your choice; it depends on the output resolution you select:

Source Direct or 480i: the display deinterlaces and scales
480p: the player deinterlaces and the display scales
1080p: the player deinterlaces and scales
720p or 1080i: a combination of effects

-Bill
post #38010 of 39280
Quote:
Originally Posted by William Moore View Post

I have a quick question. On standard (480i) or anamorphic DVDs, does the 83 automatically upconvert these discs to 1080i or 1080P, and is there a special setting in the player which has to enable up-converting? I also have a Pioneer DV59AVi player and, using the HDMI output to my TV, a Kuro plasma (KRP-600M), the picture looks better to me using the DV59.
I also have a DV 59avi and if things are set up correctly, upscaled SD-DVD playback should be close to indistinguishable between it and your 83.

In the 83, set an explicit output resolution -- e.g., 1080p -- rather than Source Direct. Set 16:9 Wide/Auto so that any 4:3 SD-DVDs you play will have pillar box bars properly added by the 83 as part of its upscaling.

I suggest you leave DVD 24p Conversion OFF in the 83. You will get 1080p/60 output when playing SD-DVDs.

Now the rest is video calibration. Your Pioneer will send RGB video data format, which apparently the Kuro displays like best. In the 83, the equivalent is Setup > Video Setup > HDMI Options > HDMI Color Space > RGB Video Level.

In the 83, leave ALL the Setup > Video Setup > Picture Adjustment settings at their factory default (0) values. Set that way, the 83 outputs reference video levels on the HDMI cable. Any adjustments for proper rendering of the video would be made in your Kuro.

Your Kuro will have separate video level controls for each input, so check that the settings you are using for the HDMI input from the 83 are correct.

Now, there are bugs in the video output of the 59avi, particularly if you are using SD output from it and letting your Kuro do the upscaling. To get proper video from it you need to make a couple counteracting settings adjustments that, while individually wrong, combine to produce the right result. If you have NOT done this in the 59avi, then you may have made settings adjustments in the Kuro to try to compensate -- which would mean the settings you are using for the 59avi WOULD BE INCORRECT for use with the 83, which does not have the 59avi's problem.

The point here is that you need to check that the video level settings you are using in the Kuro are correct for the 83. I.e., don't just ASSUME the settings that are working best for your 59avi must also be correct for use with the 83.

Do this with a good calibration disc like Spears & Munsil, Blu-ray. That's a Blu-ray disc of course, but the settings you make using it will ALSO be correct for upscaled SD-DVD playback from the 83. To double check, there are "hidden" 480i charts on the Spears & Munsil disc. While playing any of the 1080p charts on that disc, press Go To on the 83's remote 3 times to select the Title field. Type in 127 and Enter to go to Title 127. Chapter Forward/Back to move between those. Use Top Menu to return to the normal stuff on Spears & Munsil.
--Bob
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