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Official OPPO BDP-83 Owner's Thread [technical talk only] - Page 1304

post #39091 of 39277
Quote:
Originally Posted by wmcclain View Post

Only OPPO would know. No one else has a store of repair data.

What discs have the problem? I'm not sure what hardware problem would cause one codec to fail and the other not. Is this over HDMI? Do you get the same behavior with both Bitstream and LPCM?

I would check all the cabling, reseat everything. If you still have a problem, contact OPPO support and see what they recommend. If it needs repair they have very reasonable fixed-price out of warranty service.

-Bill

So far The Wolverine 2D extended cut had them, and then the Akira 25th anniversary disc. Then I played Iron Man 3, which is TrueHD, and it played that one fine. These dropouts do NOT happen in the same place if you re-wind and play again.

I am using HDMI and Bitstream. LPCM tends to cause weird problems. I had the Monsters University problem: Bitstream made the audio fail completely in 2 places, but a short pause and rewind would make it come back. If I put the player in LPCM, in the same spot on the disc the audio stopped again but was replaced by a strange digital buzzing, like a morse code. Bzz z z z zz zz zz zz zz.
post #39092 of 39277
Quote:
Originally Posted by rdgrimes View Post

The only thing that wears out on these players is the optical drive, which Oppo can replace for a flat fee which is very reasonable.
I'd also consider just doing a cleaning on the drive's laser, which certainly must need it by now. Reading issues could cause audio to drop out randomly, but it would be completely random and not matter what type audio it was. If the dropouts are repeatable then the drive is even more suspect.

Is there an optical cleaner for Blu players that people recommend? I don't want to just chance it.
post #39093 of 39277
Quote:
Originally Posted by greatfoxmusic View Post

Is there an optical cleaner for Blu players that people recommend? I don't want to just chance it.

A q-tip and alcohol. It requires opening the drive, which is not difficult. Do not use any "cleaning disc".
post #39094 of 39277
Quote:
Originally Posted by wmcclain View Post

We might wait to see what OPPO says first. And I haven't seen anything about the problem in the forums.

-Bill

Oppo fixed it on the 93, but MediTek won't fix it on the 83.
Oppo basically gave up on keeping the 83 up to date.

I may try to get MediTek's attention personally, since Oppo is unwilling.
post #39095 of 39277
Quote:
Originally Posted by Fanboyz View Post

Oppo fixed it on the 93, but MediTek won't fix it on the 83.
Oppo basically gave up on keeping the 83 up to date.

I may try to get MediTek's attention personally, since Oppo is unwilling.

You presume a lot.

-Bill
post #39096 of 39277
Isn't the name MediaTek?
post #39097 of 39277
Quote:
Originally Posted by wmcclain View Post

Quote:
Originally Posted by Fanboyz View Post

Oppo fixed it on the 93, but MediTek won't fix it on the 83.
Oppo basically gave up on keeping the 83 up to date.

I may try to get MediTek's attention personally, since Oppo is unwilling.

You presume a lot.

-Bill


I'm just going off what the people at Oppo told me .


MediaTek is unwilling to update "obsolete" products.
post #39098 of 39277
Quote:
Originally Posted by Fanboyz View Post

I'm just going off what the people at Oppo told me .
MediaTek is unwilling to update "obsolete" products.
See theres the problem. You posted earlier "since Oppo is unwilling" which is not accurate.

Its not the product involved but the age and capability of the MTK video decoder/processor utilized which is beyond Oppo's control or any other vendors that use the same MTK video decoder/processor type.

Mediatek prefers to sell new devices to BD player vendors to make money, not to provide endless updates to older video processor/decoders.

The recent MTK SOC's are vastly more capable and powerful then two generations ago. The BDP-83 will be 5 years old come February 2014, its gone the distance. Whatever updates are possible will be applied to the player by Oppo, but IMHO getting a update from MTK is very unlikely no matter how passionate you are. smile.gif
post #39099 of 39277
Quote:
Originally Posted by JohnAV View Post

Quote:
Originally Posted by Fanboyz View Post

I'm just going off what the people at Oppo told me .
MediaTek is unwilling to update "obsolete" products.
See theres the problem. You posted earlier "since Oppo is unwilling" which is not accurate.

Its not the product involved but the age and capability of the MTK video decoder/processor utilized which is beyond Oppo's control or any other vendors that use the same MTK video decoder/processor type.

Mediatek prefers to sell new devices to BD player vendors to make money, not to provide endless updates to older video processor/decoders.

The recent MTK SOC's are vastly more capable and powerful then two generations ago. The BDP-83 will be 5 years old come February 2014, its gone the distance. Whatever updates are possible will be applied to the player by Oppo, but IMHO getting a update from MTK is very unlikely no matter how passionate you are. smile.gif


That's what I said, they're at MediaTek's mercy.
post #39100 of 39277
Quote:
Originally Posted by JohnAV View Post

See theres the problem. You posted earlier "since Oppo is unwilling" which is not accurate.

Its not the product involved but the age and capability of the MTK video decoder/processor utilized which is beyond Oppo's control or any other vendors that use the same MTK video decoder/processor type.

Mediatek prefers to sell new devices to BD player vendors to make money, not to provide endless updates to older video processor/decoders.

The recent MTK SOC's are vastly more capable and powerful then two generations ago. The BDP-83 will be 5 years old come February 2014, its gone the distance. Whatever updates are possible will be applied to the player by Oppo, but IMHO getting a update from MTK is very unlikely no matter how passionate you are. smile.gif

I never had any problems with my old beast. I use analog outs. I will use this thing til it self destructs. It may be 5 years old, but I still have found no reason to update.
post #39101 of 39277
Quote:
Originally Posted by Fanboyz View Post

That's what I said, they're at MediaTek's mercy.
Which is very different from "Oppo basically gave up" - Oppo isn't giving up, MediaTek is.
post #39102 of 39277
and Oppo isn't pushing them, which is giving up.
post #39103 of 39277
Quote:
Originally Posted by Fanboyz View Post

and Oppo isn't pushing them, which is giving up.
You have no idea what you're talking about...
post #39104 of 39277
Yes I do.

Not giving up would entail pressing MTK till they issued a fix.
Which MTK could be made to do if pressed.
Oppo could easily make some demands considereding their position.
I'd love to be proven wrong.
post #39105 of 39277
Quote:
Originally Posted by Fanboyz View Post

Yes I do.

Not giving up would entail pressing MTK till they issued a fix.
Which MTK could be made to do if pressed.
Oppo could easily make some demands considereding their position.
I'd love to be proven wrong.

Technical Q&A only please, as shown in the title of the thread. You have problems with OPPO's business practices, please take it up directly with them.

-Bill
post #39106 of 39277
Discussing needed updates to the MTK processor is a technical discussion, it's the most relevant as of now.
post #39107 of 39277
Quote:
Originally Posted by Fanboyz View Post

Discussing needed updates to the MTK processor is a technical discussion, it's the most relevant as of now.
Not in the context your following. Most describe any issues directly to Oppo. Your discussion is more like this skit.

post #39108 of 39277
LOL, no it isn't... Yes it is! (I didn't even have to click on the video.)

Seriously, it's commendable Oppo has supported this ancient platform as long as they have. Try that with Sony or Panasonic.

Secondly it may not even be physically possible within the processing capabilities of the hardware, no matter how good the firmware. The only solution is probably new platform, which they have implemented in newer models.

It's like asking Dell or Intel to fix your old single core computer so it can play the latest game.
Edited by AVfile - 1/2/14 at 4:02pm
post #39109 of 39277
Quote:
Originally Posted by wmcclain View Post

Connected direct to the TV, I would expect HDMI audio to be LPCM always, regardless of the player setting, but I set it explicitly anyway.

If that doesn't help then you should write up your experience for OPPO support.

-Bill

It helped, but didn't fix it. There's some info about my equipment below. What I really want to know is, is this a flaw in the BDP-83 or in my receiver?

I own and finally got to play Monsters University (2D; no idea if 3D even exists as I don't use them) last night via Blu-ray on my BDP-83. I started getting audio clipping in the intro credits, realized what was going on (thanks to this forum, and previous problems with the new Total Recall and Brave Blu-rays), and switched to LPCM. After making the switch to LPCM, I still had problems....

Around the first scene with the Scare Games (when they are recruiting), all the audio turned into a snap/click sound, but not louder than the audio normally is. I paused and unpaused, which did not fix the problem. I think I switched HDMI inputs to renegotiate the handshanking, but that didn't fix it either. I then backed the movie up about 30 seconds and started playing again. It went forward with no problems. That sequence repeated itself three other times during the movie. This REALLY takes me out of the experience of the movie. I find it terribly distracting (like layer changes used to drive me nuts).

My cables are all Transparent Audio's higher end HDMI cables, but I re-checked and changed a few just in case. Cable switching did not appear to be the the culprit.
My receiver is a Rotel 1560 with the most up-to-date firmware (which hasn't been updated in 2-3 years).

I figure this and the regular skipping that causes us to switch to LPCM) has to be a result of the player not providing data fast enough to the receiver to decode it, OR the receiver cannot decode the stream fast enough. Otherwise, they've changed the specifications to Blu-ray that prevent people from playing discs??

So what I really need to know is, where is the problem?

I'd appreciate any input. Though, if the BDP-83 is just too slow to keep up, perhaps its time to upgrade? That would really frustrate me though... studios are now requiring something of my player that wasn't in the specifications when i bought it. That's akin to making a new format altogether.
post #39110 of 39277
^ One possibility is that the disc is dirty or has a manufacturing flaw. You could try exchanging the disc. But that particular title is known to have authoring which gives players fits.
--Bob
post #39111 of 39277
Has the BD standard been updated or modified, i.e. so that the 83 is e.g. a BD 1.0 player and the new BD disks are e.g. BD 1.1 or perhaps BD 2.0 and we can therefore not expect that our ancient(?) 83 player supports BD 2.0 discs?
post #39112 of 39277
Quote:
Originally Posted by andersa View Post

Has the BD standard been updated or modified, i.e. so that the 83 is e.g. a BD 1.0 player and the new BD disks are e.g. BD 1.1 or perhaps BD 2.0 and we can therefore not expect that our ancient(?) 83 player supports BD 2.0 discs?

What standards do you mean? Profile 2.0 means BD-Live and the -83 has had that since day 1.

-Bill
post #39113 of 39277
Quote:
Originally Posted by wmcclain View Post

What standards do you mean? Profile 2.0 means BD-Live and the -83 has had that since day 1.

-Bill

The quote below indicates that a newer version of Java is required for some new discs. To me that sounds like the BD standard has been revised if backward compatibility isn't possible.

Quote:
Originally Posted by bguzman View Post

Anybody know anything about this? Read it on Bluray.com.

Apparently the 83 has finally meet its match according to The Digital Bits. Not sure why Oppo can't update the player to account for the newer version of Java unless they no longer wat to expend resources on it. This might be a first if no manufacturer can update their old players to account for newer titles.

Quote:
Originally Posted by Bill Hunt
And finally, users of older Oppo players (like the BDP-83) are having problems with HBO’s Beyond the Candelabra Blu-ray, apparently due to a new update of Java that HBO is using on their discs. Unfortunately, the change is such that Oppo says they can’t firmware update the players to accommodate the title. New Oppo players are unaffected.
post #39114 of 39277
I've seen nothing about this except what has been posted here. Nothing from OPPO. If anyone has links to more substantive info we can try to pursue it.

-Bill
post #39115 of 39277
From Oppo's Facebook:

OPPO: It is not in our vested interest to force customers to upgrade to newer players. Part of the responsibility of a small manufacturer is to keep the customers happy, as happy customers are future customers. A customer who is forced to upgrade their players due to incompatibility or other issues are not happy customers. They are begrudgingly doing so as to alleviate the problems they were experiencing.

We thrive on your satisfaction, so we try our best to keep updating the players with the newest technologies and compatibility fixes. Unfortunately, there are times when there are inherent hardware or software limitations which will prevent us from properly serving the needs of our customers. In these cases, regrettably, there is nothing that we can do. It is likely that Behind the Candelabra and Parade's End will remain incompatible with the BDP-80 and BDP-83/SE players, but we continue to push our engineers on this incompatibility, and still hold out hope that we can address this incompatibility like we did earlier this Fall with the BDP-9x series of players.
post #39116 of 39277
Quote:
Originally Posted by andersa View Post

The quote below indicates that a newer version of Java is required for some new discs. To me that sounds like the BD standard has been revised if backward compatibility isn't possible.

Disc authoring houses have been programming JAVA poorly from day one for BDs, there have always been examples of discs with troublesome JAVA programming that some players balk at. This does not necessarily signal some change or update in JAVA, rather a poor use of it. Just because someone at a web site calls it "new JAVA" does not make it so.
post #39117 of 39277
Quote:
Originally Posted by rdgrimes View Post

Disc authoring houses have been programming JAVA poorly from day one for BDs, there have always been examples of discs with troublesome JAVA programming that some players balk at. This does not necessarily signal some change or update in JAVA, rather a poor use of it. Just because someone at a web site calls it "new JAVA" does not make it so.

thanks rdgrimes, I agree and thus my inquiry!

I guess I was hoping there was an explanation beyond the usual poor disc authoring.
post #39118 of 39277
Quote:
Originally Posted by andersa View Post

thanks rdgrimes, I agree and thus my inquiry!

I guess I was hoping there was an explanation beyond the usual poor disc authoring.

Nobody knows except the programmers. There are examples of creative use of JAVA for things like navigation and PIP or BD-Live that cause issues, not to mention JAVA disc resume features. There have also been reports of newish copy protection schemes using JAVA. Bottom line is that it's not "new", just a different use of it. How any of it interacts with the underlying OS of the player is always an open question, and authoring houses often don't do any actual testing with players. Most likely they are using some uber-expensive authoring software without any actual knowledge of what its doing right or wrong.
post #39119 of 39277
Quote:
Originally Posted by Fanboyz View Post

From Oppo's Facebook:

OPPO: It is not in our vested interest to force customers to upgrade to newer players. Part of the responsibility of a small manufacturer is to keep the customers happy, as happy customers are future customers. A customer who is forced to upgrade their players due to incompatibility or other issues are not happy customers. They are begrudgingly doing so as to alleviate the problems they were experiencing.

We thrive on your satisfaction, so we try our best to keep updating the players with the newest technologies and compatibility fixes. Unfortunately, there are times when there are inherent hardware or software limitations which will prevent us from properly serving the needs of our customers. In these cases, regrettably, there is nothing that we can do. It is likely that Behind the Candelabra and Parade's End will remain incompatible with the BDP-80 and BDP-83/SE players, but we continue to push our engineers on this incompatibility, and still hold out hope that we can address this incompatibility like we did earlier this Fall with the BDP-9x series of players.

So why don't you use your BDP-93 to play the one or two discs that you can't play in the 83?
post #39120 of 39277
93's Video Processor has platform issues.
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