Originally Posted by bamboo510
Dude, nobody gets paid to answer questions here, yet you demand an answer like you're a VIP? Sounds like a little attitude there to me. I admit my response was crude, but I think it's true. Who better to ask EXACTLY how BD-Wise works than a Samsung tech? I have the 1600, but I don't have a Samsung set, so I don't give a rat's ass what BD-Wise does. I know that 1080p24 is the best my set can do so I want nothing less from the player. If you can't understand why this place exists because you yourself have yet to find out the real answer to your original "simple" question then...
Bamboo, I think you are being a little tough on Haines. I didn't take his inpatience to get an answer a problem as an attitude problem. I share in his frustration about many issues and not getting answers, too. As far as calling Samsung is concerned, unless you can get to a level 2 Technician, the answers you get from them are frequently wrong. Frankly, I usually get more help from the people here who live with these machines, rather than techs who are reading from some prepared trouble shooting material, material that is often missing an answer to the problem. For example, I recently called Samsung about my B750 and not being able to download a new firmware update directly to my TV, which other new owners have downloaded. Everytime my TV attempted to connect to the server, it said "connection failed". The Samsung level 2 tech told me that there are no such new firmware updates. When I asked on the forum about my difficulties, I was told that Samsung's server was down and that's why I couldn't connect. Within 24 hours, I was able to connect my TV to the server and download the new firmware that the Samsung tech said didn''t exist.
I have questions, too, that I have posted here recently, and have had no answers. Recently, I asked why the Samsung 1600 doesn't have features found in most regular DVD players, such as frame advance, time remaining, and zoom?
Do other Blu-ray players have these features? So far nobody has answered. Is it because of the nature of Blu-ray, that these features are not included in all Blu-ray players, or is it just something missing with Samsung?