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Official Samsung BD-P1600 Owners/master thread - Page 17

post #481 of 3602
I cannot enable Netflix video streaming through my router to my Samsung Blu-Ray BD-P1600.

Here are the symptoms:
Internet connections to Samsung test out fine.
Samsung can stream Pandora no problem.
Samsung can see my Netflix-enabled "Instant" Queue movie titles
Samsung does NOT display the movie poster thumbnail images on the selection screen.
Samsung will not stream movies; unit freezes after displaying text of movie title in center of screen and two empty progress bars ("receiving" and "quality") at the bottom.
But I CAN stream Netflix movies to my PC which is also downstream of the router.

Problem only exists when the units is downstream of my Netgear FVS318v3 router. When the Samsung is plugged directly into my cable modem, no problem.

I have upgraded the firmware of the router. I confirmed the firmware of the Samsung was up to date. I have "allowed" access to the IP assigned to the Samsung, lowering the firewall. I have done resets of the Samsung. I have POPO'd (power off/power on) every component dozens of times. I have spent hours on the phone with Samsung. I have also called Netflix. Neither will really own the problem. Samsung says I should call I have called my IT expert bro-in-law.

I'm pulling my hair out. Anyone that can solve this one is a freakin' genius in my book!

Paul
post #482 of 3602
A weird thing happened yesterday. The touch buttons on the player were freaking out on me. I press "eject" and nothing happened. It wasn't working. When I pressed the play, power, forward, back and stop buttons, the tray would just eject. They wouldn't work properly. When I tried pressing the buttons on the remote, it was fine. The touch buttons seem to have gone wacko. So, I unplugged and plugged the unit back in and the touch buttons started working properly again. I played five BDs and everything is fine and back to normal. That was so weird. I'm going to be observing this and making sure it doesn't happen again or else, I might have to exchange it.
post #483 of 3602
Quote:
Originally Posted by pmbutter View Post

I cannot enable Netflix video streaming through my router to my Samsung Blu-Ray BD-P1600.

Here are the symptoms:
Internet connections to Samsung test out fine.
Samsung can stream Pandora no problem.
Samsung can see my Netflix-enabled "Instant" Queue movie titles
Samsung does NOT display the movie poster thumbnail images on the selection screen.
Samsung will not stream movies; unit freezes after displaying text of movie title in center of screen and two empty progress bars ("receiving" and "quality") at the bottom.
But I CAN stream Netflix movies to my PC which is also downstream of the router.

Problem only exists when the units is downstream of my Netgear FVS318v3 router. When the Samsung is plugged directly into my cable modem, no problem.

I have upgraded the firmware of the router. I confirmed the firmware of the Samsung was up to date. I have "allowed" access to the IP assigned to the Samsung, lowering the firewall. I have done resets of the Samsung. I have POPO'd (power off/power on) every component dozens of times. I have spent hours on the phone with Samsung. I have also called Netflix. Neither will really own the problem. Samsung says I should call I have called my IT expert bro-in-law.

I'm pulling my hair out. Anyone that can solve this one is a freakin' genius in my book!

Paul

I realize that this isn't the answer you are looking for, but if you could connect via the modem easily, why not just do it that way. I have an ethernet connection to my BP-1600 and it works great!
There is some loss in your transfer rate when you go wireless vs direct connect. Unless you have a high Mgb/sec connection, you might be losing too much speed when you go wireless. Perhaps that's why the slow stream and freeze. NetFlix states that you need about 3 Mgb/sec to stream, and over 5 Mbg/sec to recieve HD movies. I am guessing you don't have the latter. If you do, as said before, there could be some incompatibility issues with your router.
post #484 of 3602
My new BD-P1600 player was working fine for the first 3 weeks. Then it stopped loading discs. It would stop and start and eventually freeze during the loading of the opening title screen. I returned the player to BB who were willing to exchange the player for a new one. When I asked them how many days I have of the 30 days to try the new machine out, they said 10 days, the remaining time on my original purchase. I said that is not enough time to see if the unit is defective. I asked for a refund on the defective machine. I then bought another BD-P1600 from them that I can get another 30 days trial.

So far the second machine, from a different batch, works fine. As a matter of fact, it seems much quieter than the first machine, which would made a grinding noise as the tray opened when it pushed the flip door down.
Perhaps that bit of resistance caused the unit to fail. In any case the new player is much quieter. It runs cool, too. I checked the bottom of it after viewing an entire movie. It was only a bit warm.
post #485 of 3602
One thing I haven't tested is the temperature difference of the unit's bottom after playing a DVD versus playing a Blu-ray disc. Any over-caffeinated people out there care to soothe their OCD by testing this? I'm still getting over pneumonia and just don't feel like it today
post #486 of 3602
Quote:
Originally Posted by xraffle View Post

A weird thing happened yesterday. The touch buttons on the player were freaking out on me. I press "eject" and nothing happened. It wasn't working. When I pressed the play, power, forward, back and stop buttons, the tray would just eject. They wouldn't work properly. When I tried pressing the buttons on the remote, it was fine. The touch buttons seem to have gone wacko. So, I unplugged and plugged the unit back in and the touch buttons started working properly again. I played five BDs and everything is fine and back to normal. That was so weird. I'm going to be observing this and making sure it doesn't happen again or else, I might have to exchange it.

I've experienced the exact same problem. Hard power cycle fixed it for me as well.

Oh, this was about 2 weeks ago, and hasn't happened since.
post #487 of 3602
Quote:
Originally Posted by jgantert View Post

I've experienced the exact same problem. Hard power cycle fixed it for me as well.

Oh, this was about 2 weeks ago, and hasn't happened since.

Wow! Well, I guess all of them are like that then. So, I'll just eject and power on/off the unit with the remote from now on to prevent this from happening again, which is probably what most people do anyway. Since this problem hasn't recurred and since you haven't experienced it for two weeks, maybe it's not something that happens all the time.
post #488 of 3602
What this player needs is a serious firmware update. Because as far as I can see, that's the only thing it needs. The decoding of BRs is great but it could be better. My parents got a brand new TV today and I bought them this player, and at the first BR we put in, we thought there were burnt pixels in a few areas of the screen, only to discover that it was the player's fault. Firmware and fast please Samsung!
post #489 of 3602
I don't notice any burnt pixels. Check again. It may be your TV.
post #490 of 3602
If it was the TV, they would be there ALL THE TIME. And this happened only with one title. I have read about other owners noticing the same thing as well. If you don't notice anything, maybe that's because you haven't stumbled upon a title that the 1600 is having trouble with. Or maybe you're not observant enough. In any case, good for you.
post #491 of 3602
I was just trying to be helpful. No need to throw an attitude. What movies were you watching? Perhaps maybe someone here watched that exact movie on this player and can let you know if he/she saw the problem as well.
post #492 of 3602
Oh believe me I wasn't having any attitude. If it came out like that I apologize. How is it possible anyway to sense an attitude in writing? I'm baffled by that.

Anyway, I was watching the first episode of Dexter's first season. In the opening scene, we see him driving around town and on the left of the screen there was literally a chunk of pixels that weren't being decoded. I thought it was the TV, but then every other disc I tried didn't have any of that, and plus when the TV wasn't displaying any source (black screen), there wasn't any defective pixel whatsoever.
post #493 of 3602
Is there a way to play avi files on this player through the USB stick?
post #494 of 3602
Quote:
Originally Posted by avmaniak View Post

Oh believe me I wasn't having any attitude. If it came out like that I apologize. How is it possible anyway to sense an attitude in writing? I'm baffled by that.

It is probably the sentence "Or maybe you're not observant enough."
post #495 of 3602
Oh I see. So telling someone that there is a possibility that he/she is not observant enough, as in a majority of people of our society, is considered having an attitude? A lack of observation isn't generally meant as an insult. I merely pointed out that there were two possibilites in his case. I believe he is smart enough to conclude as to which one fits him best.

But thanks for enlightening me, I'll try and be more careful.
post #496 of 3602
Enough with the BS bickering! This is a BD-P1600 thread.
post #497 of 3602
Quote:
Originally Posted by wtwieder View Post

My new BD-P1600 player was working fine for the first 3 weeks. Then it stopped loading discs. It would stop and start and eventually freeze during the loading of the opening title screen. I returned the player to BB who were willing to exchange the player for a new one. When I asked them how many days I have of the 30 days to try the new machine out, they said 10 days, the remaining time on my original purchase. I said that is not enough time to see if the unit is defective. I asked for a refund on the defective machine. I then bought another BD-P1600 from them that I can get another 30 days trial.

So far the second machine, from a different batch, works fine. As a matter of fact, it seems much quieter than the first machine, which would made a grinding noise as the tray opened when it pushed the flip door down.
Perhaps that bit of resistance caused the unit to fail. In any case the new player is much quieter. It runs cool, too. I checked the bottom of it after viewing an entire movie. It was only a bit warm.

You're the second person I've seen say they've returned one 1600 for another and checked the serial number or got one from a different batch. Is there a way to compare or differentiate among serial numbers, and if so what numbers should we look for?

Thanks.
post #498 of 3602
I have also noticed a small variation in the intensity of onscreen brightness while playing movies (it gets brighter/dimmer every few seconds or so). Anybody else ever noticed that and if so, are there any adjustments that should be made to the player and/or TV?
post #499 of 3602
Quote:
Originally Posted by enelson View Post

Is there a way to play avi files on this player through the USB stick?

Yes! and MP3's
post #500 of 3602
Quote:
Originally Posted by avmaniak View Post

I have also noticed a small variation in the intensity of onscreen brightness while playing movies (it gets brighter/dimmer every few seconds or so). Anybody else ever noticed that and if so, are there any adjustments that should be made to the player and/or TV?

The only scene that I observe this is when it has a very dark scene like in space but it is due to my TV, not the player.
post #501 of 3602
Quote:
Originally Posted by avmaniak View Post

Oh believe me I wasn't having any attitude. If it came out like that I apologize. How is it possible anyway to sense an attitude in writing? I'm baffled by that.

Oh, I see. My apologies for the misunderstanding.
post #502 of 3602
I appreciate that, thanks. On the 1600 subject, have you ever seen anything decoding-wise that was disturbing? So far, I have seen the pixels (as mentioned previously, although this was in only one title), some sort of ghosting in very black scenes (this could be the TV, but it is a brand new Bravia 46-incher with CineMotion tech), and the variation in brightness I just mentioned previously. The 1600 had read every disc I put in so far, which is good, but I dont't feel entirely satisfied with the video processing compared to, say, my BDP-S350. I want to keep it but I'm wondering when will Samsung provide us with a first firmware update...
post #503 of 3602
On the subject of heat, I was streaming Netflix SD material for a couple hours last night and the bottom became alarmingly hot. So hot, I turned the unit off. It does sit on top of my audio receiver which vents heat out the top but I have the 1600 raised up roughly 4 inches so the air can flow though. Apparently I am going to have to move it but the heat felt like it was coming from the 1600 itself. Pretty hot when it is painful to the touch!

So much for comparing heat output on DVDs versus BR discs. This unit is simply too hot for safety IMO. Considering returning it even though I am otherwise OK with it's performance (previous gripes posted elsewhere in this thread).
post #504 of 3602
Quote:
Originally Posted by WetCoaster View Post

Yes! and MP3's

How did you play AVIs through a USB stick? I put a couple of AVIs onto a 1GB stick, stuck it into the front USB slot, went to the Setup Menu, selected the USB device, selected Video and nothing was listed.

Do the AVIs need to be encoded in a certain way? Does the naming convention matter?

Thanks!

Eric
post #505 of 3602
Quote:
Originally Posted by avmaniak View Post

I appreciate that, thanks. On the 1600 subject, have you ever seen anything decoding-wise that was disturbing? So far, I have seen the pixels (as mentioned previously, although this was in only one title), some sort of ghosting in very black scenes (this could be the TV, but it is a brand new Bravia 46-incher with CineMotion tech), and the variation in brightness I just mentioned previously. The 1600 had read every disc I put in so far, which is good, but I dont't feel entirely satisfied with the video processing compared to, say, my BDP-S350. I want to keep it but I'm wondering when will Samsung provide us with a first firmware update...

Does the BDP-S350 give you the variation of brightness? I have a 52 inch Sony and it has auto dimming which produces the variation of brightness during dark scene like the credit roll.
post #506 of 3602
Quote:
Originally Posted by Bubster View Post

On the subject of heat, I was streaming Netflix SD material for a couple hours last night and the bottom became alarmingly hot. So hot, I turned the unit off. It does sit on top of my audio receiver which vents heat out the top but I have the 1600 raised up roughly 4 inches so the air can flow though. Apparently I am going to have to move it but the heat felt like it was coming from the 1600 itself. Pretty hot when it is painful to the touch!

So much for comparing heat output on DVDs versus BR discs. This unit is simply too hot for safety IMO. Considering returning it even though I am otherwise OK with it's performance (previous gripes posted elsewhere in this thread).

Now that you mention it, I checked the bottom after 2 hours of BD and yes it was very hot but no more than my laptop. It was on a shelf by itself. Maybe I will raise it a couple of inches.
post #507 of 3602
Quote:
Originally Posted by enelson View Post

How did you play AVIs through a USB stick? I put a couple of AVIs onto a 1GB stick, stuck it into the front USB slot, went to the Setup Menu, selected the USB device, selected Video and nothing was listed.

Do the AVIs need to be encoded in a certain way? Does the naming convention matter?

Thanks!

Eric

The only files that the USB connection will play are MP3 and JPEG according to the manual. It states explicitly on the bottom of page 31 of the manual that the the USB storage device cannot play content such as "divx, avi, mpg, or mov."
I tried all of the above without success. I should add that this may only apply to the U.S. version. Outside of the U.S. Pandora is not allowed, but Samsung apparently substitutes allowing other playback formats as compensation.
post #508 of 3602
Quote:
Originally Posted by echeng View Post

Does the BDP-S350 give you the variation of brightness? I have a 52 inch Sony and it has auto dimming which produces the variation of brightness during dark scene like the credit roll.

Actually the S350 is connected to another TV. But I'll check the auto-dimming feature you're talking about before concluding that the 1600 is at fault. Thanks very much.
post #509 of 3602
Quote:
Originally Posted by Feuerwehr View Post

The only files that the USB connection will play are MP3 and JPEG according to the manual. It states explicitly on the bottom of page 31 of the manual that the the USB storage device cannot play content such as "divx, avi, mpg, or mov."
I tried all of the above without success. I should add that this may only apply to the U.S. version. Outside of the U.S. Pandora is not allowed, but Samsung apparently substitutes allowing other playback formats as compensation.

@WetCoaster - How did you get AVI files to play via the USB port with the above statement from Feuerwehr?

Thanks!

Eric
post #510 of 3602
Quote:
Originally Posted by avmaniak View Post

Actually the S350 is connected to another TV. But I'll check the auto-dimming feature you're talking about before concluding that the 1600 is at fault. Thanks very much.

You are not going to like this. If it is the auto-dimming, then it cannot be turned off, at least mine can't. The only way to disable it off is to set it to game which may be too bright.
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