Benq w6000 - Page 14

This sounds interesting.

Three cheers for Art Feirman!!!

I sent him an email at 6:29 pm ET this evening and he responded at 10:21pm ET.

BenQ did take his concerns very seriously regarding the action of the DI in the 6000. The engineers at Ben came up with a fix that Art reports works very well.

Check out his comments on his site in both the blog and the amended W6000 review.

My decision for a new pj is done.

Happy Holidays,

Joe

Anyone know how customers would get the new firmware? Would the projector have to be shipped back to benq?

First and foremost, I'd like to know if the high-piched noise of the iris movement is improved with the fix.

Art is only an email address away, so ask him.

Art has posted an update and a note in his blog - http://www.projectorreviews.com/blog...tter/#more-657

The only outstanding question is if all production W6000s are fixed (just a pre-production issue), or if there is a mix out there. I'd hate to buy a 'bad iris' copy.

Art sent me another email. He will be checking with BenQ on Monday. I'll report back.

From what I gather the Firmware fix is fairly recent so there's probably a mix of old/new units out there.

Joe

I ordered W6000 on monday hope i don't have the iris problem. but looking at pics from the net of the benq w6000 it has a usb port?, so i hope benq will upload the firmware,
asked Art the question

I had the benq w5000 and had to ship it back to Benq for the firmware.

Matt

I talked to BenQ today (BenQ Nordic) and they said the units manufactured after november 9th would have the new firmware installed.

My understanding is that the BENQ does not have a USB port and firmware upgrades require returning the unit to the factory. Buying a W6000 seems like a poor choice right now, which is a blow with the black Friday deals available only this weekend. I was trying to decide if the W6000 was worth the extra over the Mitsubishi HC3800. With this problem, the Mitsubishi HC3800 is looking better and better.

According do the BENQ site, the W6000 has:

USB Connector : USB x 1 (Type mini B, for service only)


I could not find a manual for the W6000 online to check if there were instructions for a firmware upgrade. Anyone found the manual online?

HC3800 is better ???????

Maybe on price but not on QC as Mit. had their hands full in their units shutting down by itself. Did you read the HC3800 thread yet ?

At least BenQ is trying to fix it now, while Mit. has no idea what is going on n Mit.(U.S.) didn't want to face it.

HC3800 price/performance is looking better to me than buying a $2500 projector that I have to return to the factory.

If the W6000 has user firmware updates, then it's not a problem.

I found the manual on the BENQ Europe site - http://www.benq-eu.com/products/Proj...nloads&dType=M

There is a USB port, but the only mention of firmware upgrade is via the serial port:

Selects a baud rate that is identical with your computer’s so that you can connect
the projector using a suitable RS-232 cable and update or download the
projector’s firmware. This function is intended for qualified service personnel.

That's why I have looked at both units n consider buying one of them, but give up because of their problem. I end up getting the Sony HW-15 a few days ago n so far so good.

I was in the under 3K forum and posted this http://www.avsforum.com/avs-vb/showthread.php?t=1200444

And am now turned towards looking at the BenQ which Projector People has on sale till mon for $2300 (assuming this is a good deal?) which I now have a tossup between the 8500 and the W6000.

I have lots and lots of ambient light, white walls, white ceiling, not ideal room. But will do most movie watching at night and Sunday footballs though mid day with giant windows shudders behind the viewing area.

Just getting reviews online re: the W6000 vs. the 8500 and I wanted some advice here from you guys. For you BenQ owners any of you have ridiculous ambient light situations like mine? What kind of screen do you have? i'm thinking the Da-Lite High Power but am concerned of the viewing angle. Based on my room btw I dont' think I can go bigger than 100" since i'm 11' seating and have speaker placement issues.

The W6000 with a gray screen with a gain around 0.8-0.9 should be a nice solution for you. Though 100" might be a somewhat small screen for all those lumens. It could potentially light up your whole room. I'd be sure to mount the projector as far back as possible.

I realize this may be a silly question, but I was wondering if the projector can be installed about 16" above the top of the screen.

In reading Art's review, he mentions that the projector can be placed anywhere from the top of the screen to the bottom.

What am I missing? I am so ready to pull the trigger on this projector.

Thanks,
w

read the manual - it has full placement information.

http://www.benq-eu.com/products/Proj...nloads&dType=M

I believe you can place the projector as you require. If I can get a copy with a fixed iris, then I'm about ready to buy as well.

Thanks jfsavage. Should have checked there first.

I spoke to BENQ support and they told me that firmware upgrades have to be shipped back to the factory. They did say if I could find the serial number of a unit, then they could try to find out its firmware revision. However, with the sales on today, it's hard to get the attention of the retailers.

I also spoke to a BenQ support rep. today.

And now things are as clear as mud. He states that for the US model W6000 there has been no Firmware update, at least since October. According to the rep. the current FW is v. 1.0. He also confirmed that for any updates you have to send the pj in.

Art Feirman is also checking on this. I expect to hear back from him. His original review was of a pre-production model. Could it be that his first sample had a FW v. of less than 1.0?

So who knows?

Anyway, my excellent salesperson at Projector People sent an email this morning. BenQ has authorized a one day event for today only:

The W6000 for $1999.

I just ordered one. If I have to send it in for an update, no big deal, at this price. Since I'm in NC it's only a two day ship from FL. 1080p glory by the end of the week!!

My PP salesperson is Sarah Buss 1-800-639-3010: x2242.

Joe

I realize that in my conversation with BENQ, I did not actually ask if there was a firmware update for the W6000, I just worked on that assumption and asked about the update process.

I just ordered mine ;}

Joe - Big thanks for mentioning this price. I placed my order earlier and they gave me a higher price (but still a sale price). I called back and got it corrected.

Thanks,
W

Gonna be a fun holiday season. I have about a half dozen BD's that I've been saving. No more 720p in this house.

Joe

Has anyone done a comparison to the W20000 ?

What is the native CR difference between the two ?

Hopefully I can get some last minute help so I can buy this thing tonight on sale.

The throw range is 1.62 to 2.43 on both benq and projector central.

If my 16:9 diagonal is 133", don't I multiply 133 by 1.62 to get 18 feet min throw??

According to projector central's calculator, I only need 15 feet 8 inches for min throw.

Can someone set me straight? Why don't my numbers agree?

I would look at the manual (see link above) and use that number.

Never thought about calculating that way. My screen is also a 133" 16:9. Using the calculators from BenQ, proj. central and PP I keep coming up with 15" 8".

I'm confident that is correct.

Joe

Use screen width, not diagonal. Rarely are screen diagonals referred to at these sizes, it just makes more sense to say how wide it is.