Originally Posted by peterrudy
I have not seen any HDMI 1.3 processors without any problems from high end products like Anthem, Krell evolution, Denon, Classe. All their threads are with many HDMI issues as well, but none can match this thread with our famous 11A problems. Since each 11A unit is different in every system with various new problems, I don't know when they can be fixed completely. If you like the way it sounds in your system, you just have to change the whole gear compatible with it.
These days looks like we are better off with cheaper processors from Integra and Marantz but none sound as good as Cary!
All these units have problems since they are complex units, thats why support is so important and trust in other owners. I can only speak for the denon (and there is a 11000 post thread you can read) there are not alot problems and the unit overal is stable the issues that popup from time to time are handed quickly and support to _real_ people from denon has been top notch. This includes help from a D&M rep who is on these forums. Want a stable unit check it like this :
1) Don't get a unit thats not been out for a few months.
2) Read the owners thread for 2 weeks
3) Check if and how software updates are done, imho in 2009 they should be done over the internet.
4) numbers count, 1 or 2 reviews or owners is not enough you need more to be sure that they are not dealers or related and you need enough to get a good feeling how different units interact with many setups.
Just my 2cents, i feel your pain we have all owned stuff that was more a starting unit with promises that never went anywhere (a few scalers come to mind).
Goodluck hope Cary solves it soon or you can cut your losses and move on.