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Official Samsung BD-P3600 Owners/Master thread - Page 87

post #2581 of 3252
Quote:
Originally Posted by fiktitous View Post

As soon as you connect to the I-net, the Samsung will call home and compare firmwares. If you need an upgrade, it will tell you. Just follow the instructions.

Thanks for all the info ...

I was very pleased with the unit -- for the first day. Everything worked (although I don't see this network-sharing option on my version of 2.09). Watched a couple of streamed Netflix movies, Pandora worked, and so did YouTube. Blu-Ray looked beautiful.

Then, my wireless connection issues started about a day later. I recall seeing all sorts of discussions about this earlier in the thread, so I'll start hunting for solutions there, first. I'm in the process of downloading the 2.07 version (just downloaded the .iso burning software -- thanks for the link), because right now I'm VERY frustrated with my two-day old unit. I'm going to do some reading now, but I'm probably going to end up trying to install 2.07.

One quick question: the first thing I did (out of concerns for an auto update to 2.09) was 'prohibit' BD Live. I then set up my wireless network (without BD Live enabled) and everything worked fine -- for a day. I see that this unit was shipped with 2.09 on board. Is it possible that I need to allow BD Live to check for updates, and this is the possible problem?

I'll start going back through the thread and looking for solutions in the meantime ...

EDIT: Re-set the machine, and re-set my wireless connections settings. Back to working - we'll see. I'm going to turn it off and on again throughout the day. I've got a 2.07 firmware CD ready to go, just in case. QUESTION: Has anyone successfully gone from 2.09 back to 2.07 through the CD-firmware file 'upgrade'?
post #2582 of 3252
Quote:
Originally Posted by Samsunged View Post

QUESTION: Has anyone successfully gone from 2.09 back to 2.07 through the CD-firmware file 'upgrade'?

The most convenient and safe way to change firmware is to put the raw, unzipped *.RUF file right onto a usb flashdrive (not embedded in any folders) and plug it into the 3600. You won't have to do anything else except say "yes" to the update (downdate in your case ). I understand that this is also the fastest way. Making cd's using iso burn software sounds like a hassle to me!
post #2583 of 3252
Quote:
Originally Posted by Sideofpotatos View Post

The most convenient and safe way to change firmware is to put the raw, unzipped *.RUF file right onto a usb flashdrive (not embedded in any folders) and plug it into the 3600. You won't have to do anything else except say "yes" to the update (downdate in your case ). I understand that this is also the fastest way. Making cd's using iso burn software sounds like a hassle to me!

Thanks, Side. Yesterday, I tried to extract (and even once tried to copy) the .ruf file onto the USB and it just didn't work. When I open it up in winrar, I see the raw .ruf file. What do I do from there?

I guess it doesn't matter right now, 'cause the only version of 2.07 we have (that someone thankfully posted yesterday!) is a .zip file of an .iso image, which means we need to go the CD route (unless I'm missing something).

UPDATE from an earlier post: I'm giving the unit a real test, now that it's working again (after re-setting and going through the motions - running 2.09, which came loaded). Turning it on, turning it off. Going from CD, DVD, Blu-Ray, back to Netflix, to Pandora, etc., then off again. Back on, etc. Does anybody have any other ideas for me to continue to 'test' this, that possibly could resurrect the issue as to why it sometimes recognized the network, and other times didn't? I ask, because if I can't make this issue surface again, then I guess I'll wait on trying to install 2.07 (which seems like it's more stable for most people). I just don't trust that with one re-set, it now will work flawlessly from here ...
post #2584 of 3252
Quote:
Originally Posted by Samsunged View Post

Thanks, Side. Yesterday, I tried to extract (and even once tried to copy) the .ruf file onto the USB and it just didn't work. When I open it up in winrar, I see the raw .ruf file. What do I do from there?

All you should have to do is unzip it and it will unpack into the 83 mb .ruf file. Then it moves onto or off of any media you want to transfer it to just like any other file. Think of a text document like Word or something... How would you put a document you've been working on onto your flash drive? This should be handled the exact same way. This behavior is also true of the zipped file but if you try to feed that directly to the 3600 it won't recognize it as anything useful.

Once you get the unzipped file onto your flash drive just plug it into the a3600 and wait for it to ask you if you want to do the update. The only thing I can think of that might introduce problems is if you are trying to use a usb version 1.0 or 1.1, but 2.0 has been the most common for at least 5 years now.
post #2585 of 3252
Quote:
Originally Posted by Sideofpotatos View Post

All you should have to do is unzip it and it will unpack into the 83 mb .ruf file. Then it moves onto or off of any media you want to transfer it to just like any other file. Think of a text document like Word or something... How would you put a document you've been working on onto your flash drive? This should be handled the exact same way. This behavior is also true of the zipped file but if you try to feed that directly to the 3600 it won't recognize it as anything useful.

Once you get the unzipped file onto your flash drive just plug it into the a3600 and wait for it to ask you if you want to do the update. The only thing I can think of that might introduce problems is if you are trying to use a usb version 1.0 or 1.1, but 2.0 has been the most common for at least 5 years now.

Thanks, Sideofpotatos. I think I read on the Samsung site to not 'unzip' it but to use Winrar instead, and extract it. Unzipping it and just copying it over to the USB/jump stick seems more logical. And I'm guessing it'll work.

Since I have 2.09 on the machine, and I can't find a .zip version (that isn't an .iso file) of 2.07 yet, the only way I can 'downdate' it to 2.07 is through the .iso/CD route. I'm set in that regard -- hopefully, it would work just like the USB/.ruf file route.

Been running Netflix and Pandora all day, and it's twice just stopped, saying the file (movie) is no longer available, and it locks my machine. I have to turn it off, turn it back on, re-connect with the wireless, fire up Netflix, and then resume watching. I'm hoping this doesn't happen very often. If it continues, then is there any real risk of 'downdating' to 2.07, and if necessary, 'updating' back to 2.09 if the same problems persist (in 2.07)?
post #2586 of 3252
Quote:
Originally Posted by Samsunged View Post

Thanks, Side. Yesterday, I tried to extract (and even once tried to copy) the .ruf file onto the USB and it just didn't work. When I open it up in winrar, I see the raw .ruf file. What do I do from there?

Drag the .ruf file to your desktop. I think winrar will extract it from the .iso. If not, download a program to mount .iso files as virtual disks. I can't remember what I use as I'm not at home. The .ruf file on your desktop is the file to then copy to the USB stick.

Quote:
Originally Posted by Sideofpotatos View Post

The only thing I can think of that might introduce problems is if you are trying to use a usb version 1.0 or 1.1, but 2.0 has been the most common for at least 5 years now.

The filesystem matters. It must be FAT.
post #2587 of 3252
Thanks -- I used 7zip to copy it over directly to the USB stick. Looks like I need to put it on the desktop, first, then move over to the USB jump?
post #2588 of 3252
I have been seeing an odd visual effect in action movies on my BD-P3600 hooked up to my LG tv set (a 50PC1DR, which is a 50" plasma with 720p native resolution). This occurs whether I have the Samsung set to 720p or 1080i with the 24fps setting.

During action sequences, the image looks like stop-action that has been sped up. It is a bit hard to explain, but the image gets choppy, I guess, yet there isn't any obviously missing frames. I think the best way to describe it is in some commercials, I think for Gatorade (r), they show athletes first in slow motion, then sped up, then stopping suddenly. The images for the action scenes in movies like Sherlock Holmes, which I just watched, are like the transition from fast to stop, only over and over. Don't know if this makes any sense, but I'll post it anyway.

The question is whether this effect is likely to do with the Samsung, or with the LG. Any thoughts (other than that I may be delusional)?
post #2589 of 3252
Quote:
Originally Posted by goodwad View Post

Got a refurb at Best Buy (they listed at $150...talked them down to $130). I ran all the firmware updates and I'm on the latest 2.09.

I wanted a blue ray player for my bedroom, and I needed 7.1 analog audio after a lightning storm fried my HDMI board on my Denon 2310 CI (at $350 to replace it...may it RIP). I struggled with getting this versus a Pioneer BDP 320, but Netflix support and speed made this decision easy...7.1 analog with Netflix for $130...I'll take it.

I also got mine at Best Buy, but for $50 . I like the player, but I only use it over the PS3 for the Multichannel analog outputs for lossless audio, I love listening to the lossless tracks I've been missing . I'm really am not interested in the streaming features


The player does produce a green line at the left side sometimes when I use my Infocus projector, mainly with 1080p 24P signals (I use a 100 foot cable ). I use a crop feature for it, barely bothersome especially with aspect ratio close to 1.66:1 or 4:3, even scope because it doesn't cut information at the bottom. Does anyone have this problem?
post #2590 of 3252
Quote:
Originally Posted by Samsunged View Post

Been running Netflix and Pandora all day, and it's twice just stopped, saying the file (movie) is no longer available, and it locks my machine. I have to turn it off, turn it back on, re-connect with the wireless, fire up Netflix, and then resume watching. I'm hoping this doesn't happen very often. If it continues, then is there any real risk of 'downdating' to 2.07, and if necessary, 'updating' back to 2.09 if the same problems persist (in 2.07)?

I had very similar symptoms in the past, while streaming netflix or pandora I could never get it to go longer than 30 minutes without dropping the network connection, the audio or movie stream would just stop playing with no onscreen indicators. I had to go back into the 3600 setup and re inputting the network info even though it was already there and then I could resume whatever I was streaming. I rely totally on the wireless dongle for connection to a router on a different floor of the house and thought that was the issue. I hooked the dongle onto a usb extension cable to get it to a closer line of sight to the router and even upgraded to a new, beefier router and modem. None of this seemed to have any effect on the consistency of my 3600's connection to the network. This was a constant thru firmware versions 1.02, 1.03, 2.03, 2.04, and 2.05. Then along comes 2.07! I have no idea why but since that version it has never once lost connection to any streaming feature I've used and I'm talking dozens of hours of streaming. I know there are a handful of things that need to coordinate to maintain internet connection but I am just saying that the only change that was made was the firmware version and my 3600 is now perfect!
post #2591 of 3252
Sounds like Samsung should've stopped at 2.07 ...

Ran the unit most of yesterday and had just a couple of dropped connections. Had two drops running YouTube but Netflix ran for 3+ hours last night without issue. My two changes yesterday were to change my wi-fi security setting and I enabled BD Live (validate). Maybe there was something in those two changes that helped with the connection issues.

Received "The Wolf Man" from Netflix in the mail yesterday. It's Blu-Ray but it would play just the "Universal" studios opening and once the actual movie started it blanked the screen. Had to reboot the machine. Tried it five times. I'm hoping it's just a disk problem. Have another one coming in couple days.

Guess I won't 'downdate' to 2.07 just yet. I'm still learning the nuances and sensitivities of the machine.
post #2592 of 3252
Quote:
Originally Posted by fiktitous View Post

You might have trouble with the DVD R/Ws--I did. i called tech support and the Pakistani on the other end said that the machine would not read R/Ws. So just copy the good ones to DVD+-R at a cost of $.12 each. Or copy them to flash drive for viewing--no big deal.

You shouldn't have any trouble with the Lightscribes though. The Lightscribe technology only affects the top of the disk, not the bottom (the writing part).

I verified this last night. The 3600 DOES play DVD+RW.
post #2593 of 3252
Quote:
Originally Posted by 4mula1 View Post

I verified this last night. The 3600 DOES play DVD+RW.

Good to hear. I've had great luck so far with all of my burned DVDs -- every one has played, thankfully, so I don't have to re-burn them.

Question: I'm 0-1 from Netflix Blu-Ray disks (although I borrowed a Netflix Blu-Ray -- Role Models -- from my sister two days ago and it fired right up). Is this a common problem from Netflix -- Blu-Ray rentals sometimes not working on the P3600?
post #2594 of 3252
Quote:
Originally Posted by Samsunged View Post

Good to hear. I've had great luck so far with all of my burned DVDs -- every one has played, thankfully, so I don't have to re-burn them.

Question: I'm 0-1 from Netflix Blu-Ray disks (although I borrowed a Netflix Blu-Ray -- Role Models -- from my sister two days ago and it fired right up). Is this a common problem from Netflix -- Blu-Ray rentals sometimes not working on the P3600?

I've played over 100 Blu-rays from Netflix. Only one issue.. The Wolfman would loose audio sync if I paused the movie, and rewinding a little bit would sync it back up.
post #2595 of 3252
Quote:
Originally Posted by Samsunged View Post

Thanks for all the info ...

I was very pleased with the unit -- for the first day. Everything worked (although I don't see this network-sharing option on my version of 2.09). Watched a couple of streamed Netflix movies, Pandora worked, and so did YouTube. Blu-Ray looked beautiful.

Then, my wireless connection issues started about a day later. I recall seeing all sorts of discussions about this earlier in the thread, so I'll start hunting for solutions there, first. I'm in the process of downloading the 2.07 version (just downloaded the .iso burning software -- thanks for the link), because right now I'm VERY frustrated with my two-day old unit. I'm going to do some reading now, but I'm probably going to end up trying to install 2.07.

One quick question: the first thing I did (out of concerns for an auto update to 2.09) was 'prohibit' BD Live. I then set up my wireless network (without BD Live enabled) and everything worked fine -- for a day. I see that this unit was shipped with 2.09 on board. Is it possible that I need to allow BD Live to check for updates, and this is the possible problem?

I'll start going back through the thread and looking for solutions in the meantime ...

EDIT: Re-set the machine, and re-set my wireless connections settings. Back to working - we'll see. I'm going to turn it off and on again throughout the day. I've got a 2.07 firmware CD ready to go, just in case. QUESTION: Has anyone successfully gone from 2.09 back to 2.07 through the CD-firmware file 'upgrade'?

i did it on mine and it seemed to work fine.
post #2596 of 3252
Quote:
Originally Posted by jnlclark View Post

i did it on mine and it seemed to work fine.

Jnlclark -- no issues whatsoever by re-setting to 2.07? Did you have issues with 2.09 and now don't have any issues? Thanks for your input ...

(as I'm writing this, the movie I'm streaming just stopped and the "sorry, that title is not available to watch instantly ..." message window just popped up. Was hoping the Netflix issues were over with).
post #2597 of 3252
Quote:
Originally Posted by ToBeFrank View Post

Drag the .ruf file to your desktop. I think winrar will extract it from the .iso. If not, download a program to mount .iso files as virtual disks. I can't remember what I use as I'm not at home. The .ruf file on your desktop is the file to then copy to the USB stick.
The filesystem matters. It must be FAT.

Winrar/winzip 6 of one/half-dozen of the other.

re: FAT: Naw....I have a flash drive formatted as NTFS and it works flawlessly. If things "lock up" make sure it's not the wi-fi signal that's being dropped, not the Samsung that's causing the problem. If the signal is dropped, the Samsung will just sit there waiting for the next packet as though it's l;ocked up.

You don't have a 2.4gHz cordless telephone system by any chance do you? Both 802.11b/g (and maybe even N) wi-fi also used 2.4gHz and the phone system can overpower the wi-fi signal if it is weak. My advice is do what I do (if possible with your setup)--run a Cat 5/6 ethernet cable from the router to the Samsung. All signal problems are resolved!!!!
post #2598 of 3252
Quote:
Originally Posted by 4mula1 View Post

I verified this last night. The 3600 DOES play DVD+RW.

I figured it probably did, that I just had a bad burn. But the English-as-a-second-language tech rep swore it wouldn't play R/Ws. I just said "screw it" and copied the file to a flash drive and carried it to the next room to play. Now I don't even do that--I just stream videos off the server via ethernet cable. Works like the proverbial charm.

MY problem is that I can't get a connect automatically--I have to go thru the manual connect process , even though I use the same username and password. What a PITA!!!!!!!!

One other disappointment--back when DVD blanks were several dollars each, I used the SVCD format to copy DVDs to CD discs. I cannot get the Samsung to read these and have to keep a SVCD-compatible DVD player connected to HDMI2.
post #2599 of 3252
Quote:
Originally Posted by 4mula1 View Post

I've played over 100 Blu-rays from Netflix. Only one issue.. The Wolfman would loose audio sync if I paused the movie, and rewinding a little bit would sync it back up.

This works with most DVD players. SOme DVD players--Philips for one--has a menu setting of +-100ms that helps also.
post #2600 of 3252
Quote:
Originally Posted by fiktitous View Post

re: FAT: Naw....I have a flash drive formatted as NTFS and it works flawlessly.

Incorrect. Reread the context of the conversation. That was specifically concerning doing a firmware downgrade from 2.09 to 2.07 from a USB stick. NTFS will NOT work. You won't get get the prompt to update the firmware. I know this because my USB is normally formatted NTFS.
post #2601 of 3252
Quote:
Originally Posted by ToBeFrank View Post

Incorrect. Reread the context of the conversation. That was specifically concerning doing a firmware downgrade from 2.09 to 2.07 from a USB stick. NTFS will NOT work. You won't get get the prompt to update the firmware. I know this because my USB is normally formatted NTFS.

If you say so. I use NTFS-formatted flash drives to play movies. However, I cannot imagine it reading one NTFS data file (.avi/.mkv/.mp4/etc.) and not reading another (your firmware).
post #2602 of 3252
I'm on 2.09 and could not play Eli or Sherlock. I tried disabling BD live, flushing BD data, and unplugging the net cable. No go. both of these discs were Netflix copies of the release. I have played over a hundred other BD discs from Netflix with no problems but I believe they were all the originals not remastered copies. I've only seen these rental copies coming from Netflix recently.

Also I have noticed that recently that Netflix does NOT stream HD anymore. The titles are labled (HD available) instead of just HD as before. Also the quality bar at startup never shows HD anymore. I have a wired network. Anyone else notice this?
post #2603 of 3252
Eeergh. Been having some streaming issues, and just got my second Blu-Ray copy of "The Wolf Man" from Netflix (returned the first one -- didn't work on this player), and the same thing happened. Would fire up the 'Universal' pictures opening, then when it's ready to fire up the actual movie, it locks up, then shuts down the machine.

So, I figured it was time to try to install 2.07. I burned two .iso images of the 2.07 software onto CDs, trying two different options. Both appeared to burn to the CD (it took about 30 minutes for each). Turned on the machine, plugged in a DVD with 2.07 on it, and the machine said "Error in Data" or something to that effect. Tried the other .iso disk, which I burned using a slightly different option, but it appeared to burn just the same as the first. The second disk popped up the same "error in data" message.

So, I went the USB route. Moved the .ruf file from the 2.07 software download to the desktop. Was 80 mb. Copied it over to the USB stick (which is FAT formatted), looked at the file again and it was indeed a .ruf file that was 80 mb. So, I fired up the machine, let it go through it's warm-up procedure (no disk in the machine), and plugged in the USB. The machine read the USB, but then stated the same 'error in data' message. I was hoping that 2.07 would solve my problems, but neither route (disk CD load or USB) worked.

Any ideas? I have a short timeline to try to correct this myself. I bought it from buy.com, but it was sent from one of their vendors. They have just a 7-day return policy. I'm on day 5 (was gone for most of this weekend). If I don't act on the return in the next day, then I've 'bought' it and my options will be limited to working with Samsung, getting a replacement, or working with their tech team. You get the idea.

If anybody has any suggestions on what I can try to do with the machine myself (to fix it, not throw it out the window!), I would greatly appreciate a quick response.

In the meantime, I'll try to re-load 2.09 from the USB to see if the machine will even let me 'upgrade' this manually.

Thanks in advance ...


UPDATE: Tried 'updating' the firmware via the USB with the 2.09 software I downloaded from the Samsung site. It worked -- it went through process and installed. So, I know the process I'm using does work. Unfortunately, it didn't make a difference with the Netflix DVD I have ("The Wolf Man"). Same issue will start to fire up, then locks.

I think my issue with my 2.07 downloaded software is the downloaded file itself. I've now downloaded it twice from sendspace from the nice person who posted it several days ago.

I hate to ask, but can you upload it once again? I'm not sure the software file that was uploaded works. I've tried it with two different .iso-burned CDs, and now twice via USB (raw .ruf file), and with the USB, I downloaded it twice and tried it twice. Same response from the machine: error in data.

Is there anyone else who can upload their 2.07 firmware to sendspace or another share-ware site for downloading? I'm running out of time to see if I need to return it (just one more day).

Thanks again ...
post #2604 of 3252
ed, I uploaded 2.07 .ruf to sendspace. I can send you the link if you send me your email address.

--Mike
post #2605 of 3252
Quote:
Originally Posted by Chillsull View Post

ed, I uploaded 2.07 .ruf to sendspace. I can send you the link if you send me your email address.

--Mike

Thanks, Mike. I sent you a note.
post #2606 of 3252
Quote:
Originally Posted by KHarper View Post

I have been seeing an odd visual effect in action movies on my BD-P3600 hooked up to my LG tv set (a 50PC1DR, which is a 50" plasma with 720p native resolution). This occurs whether I have the Samsung set to 720p or 1080i with the 24fps setting.

During action sequences, the image looks like stop-action that has been sped up. It is a bit hard to explain, but the image gets choppy, I guess, yet there isn't any obviously missing frames. I think the best way to describe it is in some commercials, I think for Gatorade (r), they show athletes first in slow motion, then sped up, then stopping suddenly. The images for the action scenes in movies like Sherlock Holmes, which I just watched, are like the transition from fast to stop, only over and over. Don't know if this makes any sense, but I'll post it anyway.

The question is whether this effect is likely to do with the Samsung, or with the LG. Any thoughts (other than that I may be delusional)?

Have the same issue with both my 3600 and 1600. They are connected to a Samsung plasma, and Sony lcd. After the effect, the sound goes out of sync. I need to pause, and sometimes restart the chapter.
post #2607 of 3252
Quote:
Originally Posted by Samsunged View Post

Thanks, Mike. I sent you a note.

Good luck.
post #2608 of 3252
Quote:
Originally Posted by KHarper View Post

....... The images for the action scenes in movies like Sherlock Holmes, which I just watched............

Which firmware release are you on? Is this an orignal Sherlock Homes disc or a rental copy from Netflix?
post #2609 of 3252
Samsunged .....

It does'nt sound like you are doing the reset before trying to install the frimware. Hold down the skip forward button on the player - not the remote. It should reset and ask for a language selection. After that insert the USB or CD and it should allow you to install your firmware of choice. Look at the recent posts by Sideofpotatos for more info.
post #2610 of 3252
Quote:
Originally Posted by Chillsull View Post

Good luck.

My latest attempt to update the firmware to 2.07 via the USB stick didn't work. I now have another download of the file (thanks), and the file itself (like the first 2.07 file I downloaded) appears to be the right size, etc. (80 mb). But when I try to update it with 2.07, the same 'error in data update' window pops up. I followed the exact same steps for 2.09, and it went through the process of updating it to 2.09 (although it's already 2.09). When I try the same thing with the 2.07 file, I keep getting the same error message. I even reformatted the USB, just to be sure, and re-downloaded the 2.07 file I just got (for the second time), and copied it over (it's a .ruf file), plugged it into the machine after it had warmed up (with no disk in), and the 'error ..' message pops up.

To re-hash, I've downloaded two versions of the 2.07 firmware; I've made two .iso CDs, and now tried three USB attempts, using both of my 2.07 downloads, and the 'error ..' message appears. But it works with the 2.09 .ruf file.

Any (more) ideas? Am I missing a step? The USB is formatted FAT, and even just re-formatted. I think a couple of people on this forum said they've gone from 2.09 down to 2.07 with success. So, apparently it's possible. I've got one day left to decide whether to return this, or not. Two out of four Blu-Rays have not worked. Both were 'The Wolf Man' from Netflix. The 'Black Knight' and 'Role Models' (from Netflix) have worked, so it's not black or white as far as Blu-Rays. I can stream, but I never know when it's going to kick me off my wireless. I've gone 3-4 hours at a time with it working well, and other times when it'll disconnect from the network after a minute or two. I have a cordless phone system, but it's running on 5.8 mhz, and my router/modem is running on 2.4 mhz.

Unless I've gotten two bad downloads (from different sources) of 2.07, I'm getting to think that this re-furbished unit isn't going to allow me to drop back from 2.09.
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