Originally Posted by BCF
I called Sony for the firmware fix for the audio dropout issue on my V5100. It took a little bit of "convincing" on my part, insisting that there is a post-Aug 2010 firmware available. After some discussion, the CSR I was speaking to eventually admitted that there was another firmware update to fix the audio dropout issue. I should be receiving it in the mail, probably within the next week.
I'm not sure why Sony doesn't post the latest firmware update on their website, and just describe it as something like "updates/enhances various features/components", if they don't want to specifically refer to the audio dropout problem.
Originally Posted by odin7
Please let us know how that firmware update works. It still sounds to me like the SONY people want to make.believe the audio problem will go away.
Originally Posted by mrdjman
Well, I can only speak for my own experience - I've had the update since late October, and I haven't had an audio drop from the TV in the entire time. Prior to that, it was very frequent... Hopefully, you will all have the same experience that I have.
I finally received the latest Sony firmware update for the audio dropout issue in the mail. The USB key is labeled as ER4.12_E3R1 INT AUDIO
From the Sony website, I previously installed the Aug 2010 KDL-46V5100_ER412_E228
firmware update, so I would be updating the firmware from ER4.12-E228
, as displayed on my V5100. The audio continued to dropout just about every day throughout the week, and sometimes multiple times in any given day. Very annoying!!
The latest ER4.12_E3R1 INT AUDIO
update installed today in just 2-3 minutes, displaying the message "updating submicro" on the screen. Once I pulled the USB drive, the HDTV self power-cycled.
The firmware version on my 46V5100 now displays as ER4.12-E328
<< note the "E3
" in the firmware version.
Now I'm going to "see what happens" as I watch TV over the next week or so.... I'll post a comment in this thread in a few days.
Hopefully I can report back to say that the audio dropout issue has been finally resolved