Originally Posted by tony9
arrived by R&L Carriers, bought from VE
perfect carton, until I turned it on out of the carton.BUZZZZZZZ
Manufactured Dec 2008. VERY very faint white hairline crack (under the smooth surface ) on the top left corner, six inches. It can only be seen with a flashlight directly on THAT spot. The display looks fine in the garage or in the living room, the dark (OFF) screen looks perfect, even glancing at the reflection (mirror like) of the windows. Of course I'm bummed, Robert also understandably. A replacement is on the way. These 500M's are only 69 lbs.
Are they too fragile for their size?
A buddy, after watching the NHL on my 5020 downstairs 3 weeks ago, decided to purchase a used "perfect condition" Panasonic 42" 85z series (?) from an ebay seller for $600+. UPS shipped, insured, not in the original carton, but in layers of bubble wrap covered with cardboard, inside another slender box also filled with packing peanuts, then covered by six miles of packing tape. It arrived working perfectly.
I now know what a cracked plasma sounds like, and I know to be very extra careful and inspect every inch of the front panel (at least of the KRP models). This was my fourth (delivered) Kuro purchase (sold the two 8g's after 15 months), the 5020 was bought in FEB. ZERO problems on any of those until today's delivery. I'll go back and read this entire topic from the beginning now to see how others have fared. I only learned of the cracked 600M's from another online report.
Hopefully all is fine this time next week. To the buyers of the KRP, be very very careful and inspect every inch of the display panel - power on also.