Epson Powerlite 1080 - Blue Dot on Screen? - Page 2

Chances are I won't be able to even notice when sitting at normal viewing distance, but I'm going to do some tests later. You are correct in that photo is from the lower left of the screen. I'll have to check the center as well.

I do have a feeling it will be much less seen when viewing content over text.

I have 3 projectors in the house now, the one new one from VA with the blue dot issue, and the 2 Epson replacements (refurbs?). I'll hook them up one at a time and compare convergence.

If the new model from VA with the blue dot has the best convergence I think I'll try calling VA support to see if they would swap me out for a definite NEW unit. I'm not 100% trusting Epson on these.

I'm still hoping a tech might see this post and be able to verify if Epson can clear the data in the hidden service menu or if it's more reliable. As the post above says, I understand refurbs are fine, but I paid for new parts and not used ones.

Thanks for the reply.

I put in a request with Visual Apex to call me tomorrow - Maybe I'll give them a call and see. At this point, I kept the best of the 2 refurbs (?) that Epson sent out as far as convergence and picture. The new one from VA with the bad pixel just has to go.

I guess in the end I'm probably better off keeping whatever Epson sent than waiting for Visual Apex to see if they'll even send another out and allow me to send the defect back.

So, that's the end of that I guess - Epson has been nice to deal with on the phone, I just wish I could comfortably know for sure if these were refurbs or not, or if Epson just claims refurbs are new ones.

Good point -- I guess if Epson had the ability to reset the service menu, it is possible that the lamp in the replacement they sent is less than new. Swapping the lamp isn't a bad idea at all.

I have run some video on it but nothing in full because I am still looking for a decent deal on an AMP for down here. So, no sound so far.

If that's the case, then I feel much better about keeping what they sent. I realize I will never know 100% for sure, but at least I have a 2 year warranty in case anything wacky happens. Both service menus on the 2 replacements they sent had 0 hours on them, and both replacements sent were 1 serial number apart, which certainly points to the fact they are new off the line.

I appreciate all the advice from everyone in this thread -- Now if I could only find a decent deal on an Onkyo SR606 or a refurb -- That's the one I want.

Thanks beeker, for letting me know - It is peculiar that the boxes from Epson have the extra stickers on them. They do a really good job to try and convince you it's a new unit, but I really do believe they are sending carefully packaged refurbs. As it stands, I am waiting on my Visual Apex rep to get back to me (They say they are talking with their Epson rep to get to the bottom of it).

For now I am still holding onto the replacement Epson sent with the best convergence and the original "blue dot" defect from VA.

Thanks for letting me know what yours was like. Post a photo of your convergence on that same text from the same distance I did if you get a chance, and also share your settings once you get 'er tweaked!