Official Panasonic DMP-BD60/80 Owners Thread - Page 106

The freeze IS widespread, like you or not. The number of people who reported the SAME problem is significant. "Widespread" doesn't mean everybody, obviously. What is debatable is the importance of this bug since not everybody who experienced it really care. I returned my BD60 because I already had a BD30 which never gave any freeze but I still think the BD60 is the best choice below $300.00 . It's also true that all other BD players below $500.00 have some sort of problem, according to other threads.

Here again this is pure speculation and conjecture, NOT based on any facts or proof.
This may seem like a widespread problem to you, but that doesn't necessarily make it so.
I have yet to see ANY presented studies or statistical documentation to back up your claim.
You can hardly use the posts in this thread or the recent freezing poll as a basis for your claim.
These do NOT provide ANY concrete solid evidence as to the degree or severity of this freezing problem.
Let's please try and stick to the facts, and not escalate more F.U.D

I've been assuming that pauses/freezes at the same time-spot on a disc are typical of a defective disc rather than a flakey player. Is that assumption wrong?

Not always. Some players cannot decode certain scenes correctly (although I have not heard that this is a problem with the BD60). For example, a friend of mine has the Samsung BD-P4600 and was unable to play a certain scene in a movie (don't recall the title). He took it back and got a new copy of the same movie and the player froze in the exact same spot. That indicates a player problem.

Saying that many posts about the SAME freezing problem is not sufficient evidence to demostrate there is a problem is ridiculous. This is a FACT and your post doesn't help to fix the problem. An electronic gear should not be seen as a football team, you are acting as a fanboy and I'm trying to be constructive and help to solve a real glitch that can be annoying or not for many people here.

Where do you see studies or statiscal documentation on hundreds of other problems reported on AVS ? We are here to discuss and enjoy our hobby, this is not an academic forum.

Like many others , I am here to help and not to "spread anything". Your comments don't add anything and perhaps you should start a "I love my BD60" thread.

Looking back to some your other posts, it looks like you also had the freeze and do aknowledge there are "MANY" others with the same problem:

I quote:


"Myself an many others, have BD80/60 players directly connected to their displays, and are still experiencing random freezes."

I noticed you ordered a Denon 2010 (good choice) , is that because you got fed up with the freezes ?

I have no intention of becoming a "Freezing Advocate" or the "Freezing Police", but wanted to clarify this statement.

There is a complete DIFFERENCE between a "PAUSE" and "THE FREEZE".

A "PAUSE" is a layer change which can occur on a DVD during playback, and is NOT "THE FREEZE".

"THE FREEZE" is a completely RANDOM temporary freezing of the video and audio during blu-ray playback.

"THE FREEZE" completely resumes on it's own after a very brief period of time (usually 4-5 seconds) and is NOT, I repeat "NOT REPEATABLE".

If you have experienced any other symptoms other than this, you do NOT have "THE FREEZE"

Maybe I should've noted my question refers to BDs so as not to conflate the layer-change pause on DVDs.

I have a BD60, almost 2 months old. It never freezes or pauses on any media except a Planet Earth BluRay at the exact same time-spot (6:05) on the first segment of disc 3, where there's high-speed up aero footage of a flock of birds followed by some close-up of a flower blooming or seeding. It is repeatable, as it does it every time. The freeze is accompanied by video and audio breakup, lasts a few seconds, then the player skips ahead to minute 7 and thereafter has no problems.

I am assuming this is a disc defect because it happens in the same spot, every time. However, I won't know unless I buy another Planet Earth, but just don't think it's worth the trouble. I can't really see any of the usual suspects (scratching etc.) on the disc; it's new.

That does sound like a disc defect. I suppose you could rent it from Netflix to see, or try the disc on other players.

If it were the "random freeze", the freeze would not be repeatable, and usually does not involve pixellating, audio issues, etc. The freeze is exactly like you pressed the "pause" button, and then unpaused after several seconds. You may have one on a disc, and not have one for several discs, if ever.

I assure you that I didn't have a problem anywhere on Planet Earth (Netflix rental), on my BD60, except with the fighting Nubian Ibex section of Disc 2 where it started to pixelate and I lost audio. By moving to a point, a few seconds after the problem started, the disc continued to play perfectly. I could reproduce the problem by going to a point previous to where the problem started. I am sure that your copy didn't have this problem. Repeatable problems are not the freezes continually talked about in this forum.

First you should look up the meaning of FACT, before making such statements.

You saying the freezing problem is widespread is still NOT a fact, it is just a claim, and I stand by my previous reply.

I certainly am not here trying to under play any potential problem, as I have experienced "THE FREEZE myself.

Making a speculative claim and calling it a fact is a completely different matter, and how do you call this helping?

I most certainly am NOT a fan boy and reading my previous posts should more than confirm this ridiculous remark. Also I own a BD80, not a BD60.

Great. I stand by my comments and my history on AVS Forum.

So people that are having the freeze problem are with the latest firmware 1.9 or something?

I can only speak for myself, but to answer your question, yes.
I have still experienced the freezing problem even after installing the latest firmware 1.9
Not as many freezes with 1.9 (so far only one case) as I did with firmware 1.7
Only time will tell if more freezes occur or not with version 1.9

Thanks for the reply ^^.
Just wanting to know about it. I am still buying it no matter what anyway.

Can't wait to see the image quality from it.

I had one freeze after about ten hours of playback (on v1.7). I have not had another in about another 90 hours of playback. I have had none since upgrading to 1.9 and disabling BD-Live support. I don't claim that either change fixed the problem, but I haven't seen another freeze in playback since either of those changes.

I just called Panasonic and spoke with a tech support person. I told her I am a completely satisfied owner of a Panasonic plasma and that I wanted to buy a BD80 but was concerned about the random freezing issue. At first she tried to play dumb, but when I mentioned the AVS forum (I read here more than I post) and that everyone knows about the issue she admitted they knew about it. She also stated that not all players are affected and that Panasonic will attempt to address the problem via firmware updates.

Good to hear ^^

My BD35 worked and works perfectly, so when I was going to buy another one for the other HDTV, the model was out and I found out it was replaced by the BD60, so I bought one, figuring on the same quality and operation, but no.
I have now experienced my first random freeze, but so far it didn't happen again, but it was very unnerving to me.
At first I thought the blu-ray disc was at fault, so I played in on the BD35, but had no problems.
So unless Panasonic fixes the problem or starts replacing the BD60's with the same insides as the formerly-working-perfectly BD35's, I will not replace my older HDTV RPTV with the new Panasonic plasma that I have been looking at.

-Panasonic does not need my business if they can't fix the random freezing, IMO.

-If I wanted to experience freezing, I'd play DVDs once again (I don't) and wait for the layer change and wait for the pause, but that's me.

I have a BD-60 player that I bought a few months ago, my first blu-ray besides ps3. I have watched lots of movies on it, mostly from netflix. Today I was watching ghost rider and at exactly 36 minutes into the movie the audio and video stopped for about 5 seconds, then it continued playing like nothing happened. Is this the "Freeze" I keep reading about? I rewound the movie back and played through that mark again with no freeze. Is there anything I can do to stop it? I seen having blu ray live turned off maybe? Mine is turned on, should I turn it off? Is this something that panasonic will do anything about under warranty or do I just have to live with it? Thanks.

I just got my BD80 straight out of the box no firmware update.
I don't have slow loading problem. I cant tell the difference between my PS3 and BD80 loading time. But the image quality is "definitely" better.

Don't know wat version of firmware I have because at the moment I don't know how to check. lol~

That is the freeze we are talking about. Ensure you are at the latest version of the firmware, V1.9, and if your not using BD Live, turn it off. If you read three posts up from yours you'll see that Panasonic is supposed to be working on the problem.

Thanks. Ok im not sure which firmware version I have, I cant find in the setup where it says which I have, but I did firmware update through the internet like last week, just tried again and it said I have the latest, so I assume I must have 1.9.

I went into disc, and at BD-Live Internet Access I out "Prohibit". Is this all I need to do, to turn off BD-Live?

Thanks for the help.

That is good news Dudemar. Will keep this in mind once I get my 60 fixed and runing again. Will turn off BD-Live and upgrade to 1.9 via ethernet. Then, when/if Panasonic comes out with a fix for the freezing in a newer firmware update I'll download/install that.

Though, I'd take what was said with a grain of salt. Not sure who you spoke to. Probably Tech Support or Customer Service. DRONES!! But you'd hope Panasonic would be working on it. Don't see why they couldn't offer a fix for the freezing via firmware.

man~ I am so glad that I bought BD80....

It's not in the manual so no one will shout RTFM at you.

Setup->Display the press the Status button. Firmware version is in the lower right corner

See above for how to check firmware version.

Prohibit is the setting you want.

No but it has been asked at least a thousand times. Nothing a little search wouldn't solve.

S~

My bd-60 has "frozen" several times while watching seasons 1-3 of Lost and on a few other discs. With the Lost seasons, nearly every disc has had at least one freeze. (sometimes more than once per disc)
I'm counting on Panasonic fixing this through firmware, or providing some other solution. I love their blu players, and their continuing support is why I chose it, so I'm hoping this gets rectified soon.

I work in the cust sup biz so I take everything I'm told w/a GoS, LOL.
Tech support. She even opened a trouble report for me and gave me a trouble ticket number or whatever the thing is called even though I don't own the product yet. So it at least appears like they are taking it serious. Unless that is SOP for them.

I am doing playback testing now. So far no freezing issue for me. Maybe because all my Blu-Ray Movies are bought brand new and well kept?