Quote:
Originally Posted by fookoo_2010 
I updated the firmware for the BD60 sometime ago via the ethernet connection in the rear of the player. Before the update, the BD60 would play Avatar BR and after the update it wouldn't. The eventual error message said to check disc. That same BR will play on my BD30. Called Panasonic Tech support and the first suggestion was to reformat the SD card, which was done with nothing changing. Note, this same BD60 plays other BR's fine. Another call to Panasonic said that I had to send the unit back to Texas which has been done and I am awaiting its return. Unbelievably, contrary to the conventional wisdom about firmware updating, the tech support guy said that if you are not having any problems with the unit, then you shouldn't update the firmware!! So firmware updaters beware.

I updated the firmware for the BD60 sometime ago via the ethernet connection in the rear of the player. Before the update, the BD60 would play Avatar BR and after the update it wouldn't. The eventual error message said to check disc. That same BR will play on my BD30. Called Panasonic Tech support and the first suggestion was to reformat the SD card, which was done with nothing changing. Note, this same BD60 plays other BR's fine. Another call to Panasonic said that I had to send the unit back to Texas which has been done and I am awaiting its return. Unbelievably, contrary to the conventional wisdom about firmware updating, the tech support guy said that if you are not having any problems with the unit, then you shouldn't update the firmware!! So firmware updaters beware.
I have received the "repaired" blu-ray player, along with a new remote, component video cable, 2 batteries, and another power cord, from Panasonic in Texas. I was a bit surprised that Panasonic had sent me a refurbished BD605 to replace the BD60. At least it plays what use to not be playable on my BD60. That is probably as much as I can ask. Aside from the model number the units are the same. For whatever reason, I am guessing that Panasonic tech tried to play Avatar BR and couldn't on my BD60. It could be that my BD-60 was uniquely defective and no one else has this problem. Anyway, I am a bit leery of anymore firmware updates and as long as the unit plays a BR disc, see no pressing reason to do anymore firmware updates. Too bad that Panasonic didn't send me a BD65 as a replacement.
So for those seeking tech support, I would suggest just calling. Forget e-mail because I sent one but never received a reply.














Sooo I thought ... Hmmmm update the firmware... So I went with 2.4 and updated it blindly. Update worked but display is still dead??? Any thoughts???