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2009 Mitsubishi Owners Thread (C9/737/837) - Page 357

post #10681 of 11223
Hello Mitsubishi lovers. This is possibly my first time posting here because I am having a bit of trouble with my picture.. I know the geometry vs 1:1 pixel mapping has been discussed to death and I have read through quite a few pages. Thank you for your help so far.

I have 2 concerns.

1. I am strongly considering having a tech from lionAV.com come out and calibrate my DLP(WD-82837)
I can't live with the degree of bowing I have, so I musts have geometry tweaked even though I'll lose PQ.

Is it still worth it to have a professional calibrate this? Will it still make a big difference even though I must keep geometry on?

2. The center of my screen seems a bit magnified from the sides. I may be exaggerating a bit, and this may be deceiving due to the bowing.
If I gently push on the center of the screen, when the glass(or whatever material the screen is) goes in, the bulge goes away. Almost as if the screen is sticking out to far.
Im just wondering if the screen is supposed to have play in it like that. Again Im exagerating a bit.. Its not sticking out 12 inches in the middle lol

Any help would be appreciated.. Thanks.

My setup

242
post #10682 of 11223
Have you looked at the FAQ and tried some of the calibration settings provided there? Some of those were from professionals.

Adjusting geometry is something you can do yourself. And even if you mess it up, so long as you don't save it over the backup, you can always do a reset to the factory settings.

Tho it does sound like it might be the screen itself. Some of these models the screen is known to be more subject to bowing, tho I thought the 82" had its own special screen, due to the size, that was more resistant to that. I seem to recall it was the 65" and 72" models that tended to be problematic that way. Less so the 60", because of it being smaller.

You bought it used? No warranty?

Have a screenie of what your geometry screen looks like?
Edited by georule - 6/13/12 at 5:03pm
post #10683 of 11223
Quote:
Originally Posted by image969 View Post

Hello Mitsubishi lovers. This is possibly my first time posting here because I am having a bit of trouble with my picture.. I know the geometry vs 1:1 pixel mapping has been discussed to death and I have read through quite a few pages. Thank you for your help so far.
I have 2 concerns.
1. I am strongly considering having a tech from lionAV.com come out and calibrate my DLP(WD-82837)
I can't live with the degree of bowing I have, so I musts have geometry tweaked even though I'll lose PQ.
Is it still worth it to have a professional calibrate this? Will it still make a big difference even though I must keep geometry on?
2. The center of my screen seems a bit magnified from the sides. I may be exaggerating a bit, and this may be deceiving due to the bowing.
If I gently push on the center of the screen, when the glass(or whatever material the screen is) goes in, the bulge goes away. Almost as if the screen is sticking out to far.
Im just wondering if the screen is supposed to have play in it like that. Again Im exagerating a bit.. Its not sticking out 12 inches in the middle lol
Any help would be appreciated.. Thanks.

Sometimes the screen can come out of its track and cause the bowing. Check closely along the edges for any signs of this happening. I've read of other people snapping theirs back into place.

EDIT: Also check your TV stand for bowing or twisting. http://www.avsforum.com/t/1258512/2010-mitsubishi-3d-dlp-owners-thread-738-838-series/1920#post_19354166
Edited by Augerhandle - 6/13/12 at 5:59pm
post #10684 of 11223
I took the stand off bottom of TV because its mounted in wall as picture displays. It's definitly on a level surface build in back room. I noticed that when I pull bottom of TV to sit flush with the wood trim going around it, the top of TV is set back about 3/4 of an inch. It is 100% on a level surface.. And the wall is plum as well.. Would you know if this is how the TV is designed to sit? Or should i shim the back of it to bring the top flush to wood trim as well?
post #10685 of 11223
Quote:
Originally Posted by georule View Post

Have you looked at the FAQ and tried some of the calibration settings provided there? Some of those were from professionals.
Adjusting geometry is something you can do yourself. And even if you mess it up, so long as you don't save it over the backup, you can always do a reset to the factory settings.
Tho it does sound like it might be the screen itself. Some of these models the screen is known to be more subject to bowing, tho I thought the 82" had its own special screen, due to the size, that was more resistant to that. I seem to recall it was the 65" and 72" models that tended to be problematic that way. Less so the 60", because of it being smaller.
You bought it used? No warranty?
Have a screenie of what your geometry screen looks like?
Quote:
Originally Posted by image969 View Post

I took the stand off bottom of TV because its mounted in wall as picture displays. It's definitly on a level surface build in back room. I noticed that when I pull bottom of TV to sit flush with the wood trim going around it, the top of TV is set back about 3/4 of an inch. It is 100% on a level surface.. And the wall is plum as well.. Would you know if this is how the TV is designed to sit? Or should i shim the back of it to bring the top flush to wood trim as well?

I bought the 82 whne it first came out.. Price was a bit above my head at the time so like a fool I declined the warrenty lol
At work.. I can take a pic of it later on.. I dont think its terrible.. I may be exagerating..
Playing a movie looks fine.. But when Im on my desktop with my PC and have a window open or bring up the start menu.. Its very easy to be picky and notice the vertical lines in places giving slight bend..

but the more I read about this stuff the more Im finding out that this is normal to a certain degree.. So if thats the case I guess I can live with it.

And I called mitsubishi.. Totally usless.. She said there is nothing they cna do .. They have no idea how to fix something like that.. And I need to call someone local.. cracy lol
post #10686 of 11223
The 2009 82" does not calibrate as well as the 2010 and later sets. It is also not as bright. I have a 2009 82" and a 2011 92". The geometry uncorrected on the 2009 is better that the 92" set but in almost every other way it is inferior.

I am using an Iscan DUO with the 92" and I used with the 82" before that. The CMS (Color Management System works much better on the later set but I still find it easier to calibrate the set through the CMS in the DUO.

For PC stuff running the Geometry Correction is normally not something you want to run, it does its magic by breaking one to one pixel matching.
post #10687 of 11223
Well we have a spider inside our 65-737, will probably wait until we replace the bulb (about 15K hours) to clean it up. Anyone have experience with this? The picture still looks fine to me, i wonder how big a different he new bulb is going to make.
post #10688 of 11223
Quote:
Originally Posted by Kingcarcas View Post

Well we have a spider inside our 65-737, will probably wait until we replace the bulb (about 15K hours) to clean it up. Anyone have experience with this? The picture still looks fine to me, i wonder how big a different he new bulb is going to make.

I was watching Valkyrie when it came out on video, and thought it was kind of cheesey when I could see the shadow of the camera helicopter on the treetops during an aerial shot. Later in the movie, a German officer used his cigarette to burn a fly on his wrist, and I wondered why he ignored the other fly on his wrist. About three seconds later, it dawned on me that I might have a bug in the TV. Rewinding back to the cigarette scene, there was only one fly this time. Rewinding back to the helicopter scene, there was no shadow in the treetops.

I got up and walked over to the tv to get a closer look, and while my face was inches from the screen, the fly landed on the lens, which projected it the size of a dog on the screen. I involuntarily screamed eek.gif like a woman in a horror movie and instintively ran away from the TV, catching myself by the third step. redface.gif Luckily, I was the only one home at the time. cool.gif

I removed the porthole cover from the side and easily caught the fly with a napkin.
post #10689 of 11223
Quote:
Originally Posted by Augerhandle View Post

I was watching Valkyrie when it came out on video, and thought it was kind of cheesey when I could see the shadow of the camera helicopter on the treetops during an aerial shot. Later in the movie, a German officer used his cigarette to burn a fly on his wrist, and I wondered why he ignored the other fly on his wrist. About three seconds later, it dawned on me that I might have a bug in the TV. Rewinding back to the cigarette scene, there was only one fly this time. Rewinding back to the helicopter scene, there was no shadow in the treetops.
I got up and walked over to the tv to get a closer look, and while my face was inches from the screen, the fly landed on the lens, which projected it the size of a dog on the screen. I involuntarily screamed eek.gif like a woman in a horror movie and instintively ran away from the TV, catching myself by the third step. redface.gif Luckily, I was the only one home at the time. cool.gif
I removed the porthole cover from the side and easily caught the fly with a napkin.

This happened to me twice with my 82" Fly both times. They eventually either found there way out or died. so problem didn't last for ever.. Very annoying though.. When I first googled this a couple years ago, I read in a forum that someone from Florida had a lizard inside his screen.. lol
post #10690 of 11223
So far I've been lucky and have had no critters in mine
post #10691 of 11223
I just checked the bulb hours of use on mine and its at 3310 is that normal. high or low
post #10692 of 11223
Quote:
Originally Posted by neelasgto View Post

I just checked the bulb hours of use on mine and its at 3310 is that normal. high or low

How long have you been using the TV. 3310 is alot for one year. 2160 hours would work out to 6 hours a day for one year. However 3310 would in the middle for 3 years use.
post #10693 of 11223
Quote:
Originally Posted by neelasgto View Post

I just checked the bulb hours of use on mine and its at 3310 is that normal. high or low

How do you check the lamp hours wd-65737??? 2 4 7 0 does nothing?

Thanks Glenn
post #10694 of 11223
Press the Menu button then 2 4 7 0. I usually need to do this twice in order for the lamp hours to display rather then the menu settings screen.
post #10695 of 11223
Quote:
Originally Posted by tfried View Post

Press the Menu button then 2 4 7 0. I usually need to do this twice in order for the lamp hours to display rather then the menu settings screen.

Finally got it to work. Best $154 investment I ever made!wink.gif
post #10696 of 11223
Quote:
Originally Posted by crawsfire View Post

I just replaced my bulb on my C9 after 4327 hours with the TV on the "bright" setting. Bulb was still going strong with minimal dimming. I only replaced the bulb to make sure my spare was good.


TV has been on for about 10 hours a day since I got it. No major problems.


I now have 8393 hours on the tv which is 2 years old this month. I had to adjust the brightness a little today for the first time. It will be interesting to see how many hours i get off a bulb as now i can burn one till it dies.
No problems with the tv so i guess ive got my moneys worth. Im running firmware v41c 011.03 .
Edited by crawsfire - 7/22/12 at 10:43pm
post #10697 of 11223
Does anyone know or have the patch notes for the the 11.03 upgrade. I would like to know what it includes. Thanks
post #10698 of 11223
I have a 65737. I have cable with out a cable box. Sometimes when changing the channel to a the same 7 HD channels the picture will freeze and the sound will still be on. After about 30 seconds or so the tv will turn itself off. When I turn it back on the light will stay off but the sound will come on. It will always come on to the analog channel from when the tv was first turned onto that day. Not the hd channel that locked up, not the analog channel that I tuned to just before the HD channel that locked. But the analog channel when the tv was first turned onto for that day. I have to turn the tv off and on 3 times before the lamp comes back on. Some days these same channels will lock the tv and some days these same channels will not lock the tv. And Not all hd channels will lock the tv only 7 and the same 7. I noticed when I scan channels the 7 channels that lock seem to work. But another day they lock up again. Run channel scan and they are fixed for a while.

Anyone know of an update for this tv? Anyone else have this problem? Is the cable company messing with me HA HA.

Thanks
post #10699 of 11223
Quote:
Originally Posted by KEHE View Post

I have a 65737. I have cable with out a cable box. Sometimes when changing the channel to a the same 7 HD channels the picture will freeze and the sound will still be on. After about 30 seconds or so the tv will turn itself off. When I turn it back on the light will stay off but the sound will come on. It will always come on to the analog channel from when the tv was first turned onto that day. Not the hd channel that locked up, not the analog channel that I tuned to just before the HD channel that locked. But the analog channel when the tv was first turned onto for that day. I have to turn the tv off and on 3 times before the lamp comes back on. Some days these same channels will lock the tv and some days these same channels will not lock the tv. And Not all hd channels will lock the tv only 7 and the same 7. I noticed when I scan channels the 7 channels that lock seem to work. But another day they lock up again. Run channel scan and they are fixed for a while.

Anyone know of an update for this tv? Anyone else have this problem? Is the cable company messing with me HA HA.

Thanks

What software version are you running? (it's on the menu screen) The latest version for your set is 11.03. http://www.mitsubishi-tv.com/support/documents/WD-65737
post #10700 of 11223
Thanks Augerhandle, the software version on my tv is 011.00. I'll try the update and see if it helps. Hope I don't crash the system like the BIOS update on a PC. I am still wondering if anyone else has had this problem and how they fixed it. Thanks
post #10701 of 11223
OK, I first ran a factory reset (menu,1,2,3) That did not fix the lock ups and the TV turning off. I then applied the software update. First there was no lockup, then I changed the channel to an analog channel and back to the HD channel and the picture and sound did not lock up but the remote and TV buttons did lock up. I turned off the tv and 30 minutes later back on and I have not had any lock ups. I will keep testing.

Here is something interesting I found in the manual under trouble shouting. (Symptom: TV turned itself off and the light on the front panel started to blink.) Here is one of the solutions-They call it a Remark. (An unusual digital signal may have been received, triggering a protection circuit. Power on the TV.)

I have been thinking this is what has been happening for about 1 year now. I think the cable company is sending out a signal to disable any hacked cable boxes and this signal is triggering the protection circuit. I think this because the TV will lock up for about 1 to 2 weeks, then no lockups for 1 to2 weeks. And then again for 1 to 2 weeks. And all so the other TV in the house (sony brava) would lock up on the same channels at the same time. But this time the Sony TV did not locking up. HMMMM. I am hoping the update will fix this.

What do you all think.
post #10702 of 11223
Guys,

Does installing software update 11.03 reset your tv settings or does it keep them? Also, does anyone know what this update does for the TV?
post #10703 of 11223
I didn't want to open my set to fix a loose connection.
I put a small quiet fan on the right side of set & it doesn't shut off anymore.

ERROR CODES
Error Codes, descriiptions and the most likely cause of the error are listed below:
Code 34 - Lamp Enable is generated to activate the Lamp
Code 57 - Lamp Enable is generated during P-ON sequence, but no Lamplit signal is received from the Ballast.
Code 61 - No Lamp Enable is received at the PWB-MAIN and Ballast.
Code 66 - Lamp enable is received at the PWB-MAIN but not at the Ballast.
ERROR CODE LOG
The Error Code Log may be helpful to retrieve the code for an error that occurred in the past.
To access the Error Code Log: Press
<3-5-6-4>
Error Code Definitions
• PAGE - Current page number
• CURRENT TIME - total hours of operational use.
• LAMP TIME - usage hours when the error
occurred.
• CODE - the specific Error Code that occurred.
• STATUS: HAPPENED - Indicates an error was
recorded.
Press to erase the Log.
Note: Lamp Cover errors (32) are not recorded.
NOTE: The Error Code Log is intended as a reference tool and is not meant to be used as a final determination of a
defective part.
***** PAGE (001/001) *****
CURRENT TIME: 01455 HOURS
LAMP TIME CODE STATUS
00413 HRS 57 HAPPENED
00716 HRS 17 HAPPENED Press Up to Previous Page
00905 HRS 66 HAPPENED Press Down t o Next Page
Press Right to Top Page
Press Left to Last Page
Press CANCEL to Init ialize
Press MENU t o Exit
Code Description Most Likely Cause
12 No Error found
17
Communication loss, TV Micro - Engine (3.3V-ENG-SDA & SCL) Loss of 12V from PWB-POWER to Engine
(Loose PE or PE2 connector).
Engine Failure
Engine will not accept data (ASIC-READY signal from Engine is not
detected).
32 Lamp cover is open. Lamp Cover Switch (Loose CD connector)
Lamp turns Off while the TV is playing.
Lamp failure Lamp Cartridge Failure
(Lamp Enable signal from engine is lost)
36 Exhaust Fan failed. (Loose J4 connector)
37 Engine (DMD) fan failed. (Loose J5 connector)
38 Lamp temperature abnormally high. Poor Air Circulation (Loose J3 connector)
39 DMD temperature abnormally high. Poor Air Circulation
42 Sirocco fan failed (Lamp fan). (Loose J8 connector)
Check for disconnected DVI cable between PWB-MAIN and Engine.
(Engine pulls DVI pin 14 Low)
48 PON-SHORT 3.3V or 5V switched supply short PWB-MAIN Failure
57 Ballast communication problem (ballast to chassis)
Loss of 340V from PWB-POWER to Ballast
(Loose PL or CJ1 connector); Loss of
communications between PWB-MAIN and
Ballast (Loose FB or CJ3 connector).
Ballast Failure
61 No LAMP-EN output from the engine to the ballast Bad Color Wheel (Loose J6 or J7 connector)
Lamp did not turn on at P-ON sequence (Loose CJ4 connector)
(No Lamp inserted) No Lamp Inserted.
(Disconnected
post #10704 of 11223
Unless the updates acutally changes the way the TV operate such as changes to menus or keys used for "consumer" functions or offers new features, manufactures seldom will provide details about what a software update does outside of "improves performance". Even when there are bugs that the software fixes, 90% of the owner's do not experiance the bug anyway so manufacturers don't make a big deal about fix.
post #10705 of 11223
Quote:
Originally Posted by cdh027 View Post

Guys,

Does installing software update 11.03 reset your tv settings or does it keep them? Also, does anyone know what this update does for the TV?

It keeps the settings. The update fixes bugs, in particular a power up glitch.
post #10706 of 11223
Quote:
Originally Posted by KEHE View Post

OK, I first ran a factory reset (menu,1,2,3) That did not fix the lock ups and the TV turning off. I then applied the software update. First there was no lockup, then I changed the channel to an analog channel and back to the HD channel and the picture and sound did not lock up but the remote and TV buttons did lock up. I turned off the tv and 30 minutes later back on and I have not had any lock ups. I will keep testing.
Here is something interesting I found in the manual under trouble shouting. (Symptom: TV turned itself off and the light on the front panel started to blink.) Here is one of the solutions-They call it a Remark. (An unusual digital signal may have been received, triggering a protection circuit. Power on the TV.)
I have been thinking this is what has been happening for about 1 year now. I think the cable company is sending out a signal to disable any hacked cable boxes and this signal is triggering the protection circuit. I think this because the TV will lock up for about 1 to 2 weeks, then no lockups for 1 to2 weeks. And then again for 1 to 2 weeks. And all so the other TV in the house (sony brava) would lock up on the same channels at the same time. But this time the Sony TV did not locking up. HMMMM. I am hoping the update will fix this.
What do you all think.

Needed update also to fix power up bug.

I had the same exact problem, when my room drops below 80 degrees.
I put a small fan on the right side of set & it fixed it.

36 Exhaust Fan failed. (Loose J4 connector)
37 Engine (DMD) fan failed. (Loose J5 connector)
38 Lamp temperature abnormally high. Poor Air Circulation (Loose J3 connector)
39 DMD temperature abnormally high. Poor Air Circulation
42 Sirocco fan failed (Lamp fan). (Loose J8 connector)
post #10707 of 11223
I've had a C9 series set with 11.02 firmware for at least 2yrs now and have never experienced any power up glitches..
Do you guys still recommend I upgrade to 11.03?
Haven't a few people locked up their sets trying to upgrade?
post #10708 of 11223
Im having problems with the 11.03 update. The tv is not seeing the files on my jump drive. I formatted it and followed the directions to a tee and no go.
post #10709 of 11223
Quote:
Originally Posted by cdh027 View Post

Im having problems with the 11.03 update. The tv is not seeing the files on my jump drive. I formatted it and followed the directions to a tee and no go.

Not every thumb drive will work. Make sure all the files are open and none are contained in a folder.
post #10710 of 11223
Also, the drive needs to be formatted in FAT32.
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