2009 Mitsubishi Owners Thread (C9/737/837) - Page 110

Hello All,

My 65732 just bit the dust! Luckily I do have the extended warranty. Anyone have any experience with replacements for this older set vs a buyout?

Im thinking they should at least offer me the 65837 as a replacement due to its having netcommand and perfect tint/color!

If given the choice, would you owners suggest a 65837 or 73737? Is the picture quality of the 837 that much better than the 737?

Anyone have any ideas-suggestions for getting the best deal/buyout from the warranty company on a busted set?!

Just curious why you don't think they would opt to repair it?

Thanks gatorfan!!

Its already been repaired more times than I can count! Ive already received the call saying they are going to either replace or buy me out.

If I've got the room for it and sitting 8' or more away, probably the 73737 would be my choice if that's my two choices. 73837 even better.

I poked around Mits site looking for one and didn't see one mentioned.
I should probably mention that in the FAQ tho.


I would be interested if people posted their software revs here from

My May build 73737 shows 4 hours of lamp usage, I've had it for about 3 weeks and I do more than that a day.

Firmware 41 011.00

Hmm, is *anyones* lamp hours counter working? I could have sworn some guys have been reporting it. If so, what is the software version shown on that screen?

73837 V41+ 011.00 151 hours (delivered 9/13)

Mine definitely has the "+" after the 41, are you all just not putting that "+" in, or is it missing?

I gave my build date somewhere else in this thread--I'll have to do a search and edit this post later... June 2009 Build

Mine is working, WS-73837, V41+ 011.00

No "+" here --wonder what that's about? Bought mine in late May, haven't looked for a build date yet but it would have to be April or May.

I'd be tempted to wonder if the "+" is for 837s (having something extra for handling the iris operation makes sense to me). Steve is showing a "+" on his 837 as well.

They are only available in the Advanced picture mode. If I switch to Brilliant, Bright or Natural then I don't have those options. Hitting Menu+8 doesn't give me the SharpEdge or DeepField Imager options, either. Again, my set is a wd60C9 manufactured August 2009.

*edit* Mine does show total hours of use, though. Firmware is V41C 011.01 I'm at 266 hours so I'll get it calibrated real soon.

my mits was built june2009 model 73837 v41+011.00with 570 hrs which i believe is a correct count

They will only give you the one time offer and I never got an option to buy it back or I would have seeing as the newer sets don't have all the features and inputs that the 732 series did. ANd they will usually only offer a size close to what you have already if they don;t make the same size, believe me i tried to negotiate for the 837 series and they flat out told me no way, the 737 is "comparable" to the 732 these days, just without all the neat features and stuff I paid for when I selected the 732. I guess upgrading to the newer set is a good thing as long as it works!

I have a 65c9 built June 09. They have the sharpedge and deep image on the menu for brillant,bright,natural and adv.

When I turn my sharpedge on it gives my picture the jaggies something fierce. I have to leave it off.

Hmm, interesting.

Anybody with a newer 737 have a V41C 011.01 firmware? The C could be for C9.

What's your firmware rev on the menu 2 4 7 0 page? I'm wondering if we're going to find that C9's come with two different firmware --one that is the same as the 737s and has SharpEdge and DeepField Imager on the Picture menu, and a 'C' one that only has them on the Picture+ menu. If that is true, the next question would be is the separation by build date, or is intermixed by individual units regardless of the build date.

What's your firmware?

That doesn't necessarily mean your SharpEdge isn't working correctly, however. Adding edge detail is what it does, so atrocious jaggies can certainly be a result depending on the content. I tend to toggle it depending on what I'm watching. I like it for screens with a lot of text on them (most news channels, for instance), as it makes that pop. For SD content tho it is much more of a crapshoot for my sensibilities whether I will like the added sharpness or think the artifacting is not worth the tradeoff. Things like striped suits and ties, and even men with salt 'n pepper hair can really be distracting.

It's probably a firmware issue, then. Check yours to see if it has a C or not. I don't know why Mitsubishi would pick and choose different firmwares for their C9 product line, though.

My build date is August 09 and I'm running V41+ 011.01 - 336hrs

Looks like the C is for the C9 models.

From the Service Manual(pg 1):

V41C Chassis
WD-60C9
WD-65C9
WD-73C9

V41 Chassis
WD-60737
WD-65737
WD-73737
WD-82737

V41+ Chassis
WD-65837
WD-73837
WD-82837

Ah ha, so we have 837's with both 11.00 and 11.01 firmwares. I wonder what the difference is and how to get an upgrade?

Does anyone with a 737 have a working hours counter? If so, please tell us your firmware. . .

The most obvious possible reason would be they rushed the original C9s out the door to meet retailer demand, and then as people began to realize that it appeared to just be a cheaper 737 they decided to hide the SharpEdge and DeepField Imager options on the main picture menu (which is where most customers probably do their tweaking, particularly in showrooms --not everyone is an AVSForum junkie).

The secondary possibility is some C9s are 737s that failed QA testing of the SharpEdge or DeepField Imager function after assembly so they have that firmware to hide the options. That's highly speculative however, and there's no real evidence for that in this case other than common historical practices at some semi-conductor companies.

The easiest way to get an indication of which is more likely to be true would be if there is a hard cutoff build date where all C9 before are one firmware and all C9 after are another firmware --that would be the "oops, they caught us, we better hide it" hypothesis. If C9 firmwares continue to be mixed all thru the build dates then something might be up on a per-unit basis.

Well, I don't know about that. I do see a difference, though when I turn those two options on and off. I have both turned off right now, I just prefer the picture that way. It will be interesting to see what options will be turned on and off when I get it calibrated.

I just checked my firmware and it's
DM Software: V41 011.00 my bulb hours is 1 and I had the tv for about a month now.

So you've got a C9 with a 737 firmware, and the sharpedge and deepfield imager settings are in Picture and Picture+, and your hours don't work?

That's pretty indicative right there.

Any other C9 owners with V41 011.00 on their sets in

August built 82837 V41+ 011.01 Hour meter is working fine

Hi - I don't have one (just been lurking) but most manufacturers will update firmware during a model run. Sometimes for bugs, sometimes for other reasons (like a part change). In the past, if you knew the magic phrase, Mitsu would send you an update on a flash drive (and it self destructed after you install it if I recall - to limit copying). On the TV I had it was a specific issue with the TV tuner that got you past the gate and allowed you to have them ship you the update. SO, unless someone know someone, you are probably out of luck unless they have changed thier rules... However, that being said, if the bulb hours thing is considered a bug by them, that might be enough to get them to ship you the update (as well might be the issue with the light pumping on the 837s if that difference is firmware related).

Just a FYI - might be of use, might not

I have a WD-65737 which I purchased in June of 2009. It shows a firmware
version of V41 011.00.

When I tried the

Hey guys just purchased an 82837 And I'm having some issues. I upgraded from a 61" Samsung DLP from about 3 years back. My problem is when I use my media center on the 82" The text is very blurry in the center of the screen. The outer edges are great. but as you follow the text across the screen it looses its quality and becomes close to unreadable. I cant really notice any issues watching movies though, just text. I cant see any bow in the screen but do notice the text looks a little better if I put pressure in the center of the screen. Any suggestions?