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2009 Mitsubishi Owners Thread (C9/737/837) - Page 111

post #3301 of 11224
Quote:
Originally Posted by georule View Post

And the hours counter doesn't work, and you have SharpEdge and DeepField Imager on the main Picture menu?

my 65c9 is exactly the same. Is there any benefit from having one Firmware or the other besides the obvious?
post #3302 of 11224
WD-65837 May 2009 build- V41+011.00 Total hours 956
Bought TV 8/2/09
post #3303 of 11224
Quote:
Originally Posted by bori View Post

my 65c9 is exactly the same. Is there any benefit from having one Firmware or the other besides the obvious?

So far, one you get the hours counter working (but can only use Picture+ to turn on SE and DFI), the other you get the option to use the main Picture menu to turn on SharpEdge and DeepField Imager (if you even like the option of using those) but no working hours counter.
post #3304 of 11224
Quote:
Originally Posted by georule View Post

Hmm, is *anyones* lamp hours counter working? I could have sworn some guys have been reporting it. If so, what is the software version shown on that screen?

My 65837 says V41+ 011.00 and 1,228 hours. May 2009 build.
post #3305 of 11224
Kinda curious that the 837 version of 11.00 seems to having a working hours counter when the others don't. But seems to be the case.
post #3306 of 11224
hey guys just got a 65" c9 for 999 after ebay bucks n bing, love how big it is, so do you guys recommend getting a 3 yr squaretrade warranty for $125, r mitsu's known to break other than bulbs? anyone know if bulbs are covered in squaretrade warranties?
post #3307 of 11224
Ok here is what is happening. Looking closer Im thinking the screen may be bowing out right dead center. Pushing it in clears up the picture. Is there any way to fix this or do i need to get a new one. TV is 5 days old. Thanks!

http://picasaweb.google.com/ryan5508...51366186165618
post #3308 of 11224
Quote:
Originally Posted by Ryan5508 View Post

Ok here is what is happening. Looking closer Im thinking the screen may be bowing out right dead center. Pushing it in clears up the picture. Is there any way to fix this or do i need to get a new one. TV is 5 days old. Thanks!

I'd send the thing back. The TV is only 5 days old, you shouldn't have to do anything to fix it.
post #3309 of 11224
Quote:
Originally Posted by moogoo122 View Post

hey guys just got a 65" c9 for 999 after ebay bucks n bing, love how big it is, so do you guys recommend getting a 3 yr squaretrade warranty for $125, r mitsu's known to break other than bulbs? anyone know if bulbs are covered in squaretrade warranties?

This place gives you a three year for $79 plus a free bulb.

http://dtvexpress.com/
post #3310 of 11224
Quote:
Originally Posted by flyng_fool View Post

This place gives you a three year for $79 plus a free bulb.

http://dtvexpress.com/

Thanks, I'm starting to collect extended warranty providers for the FAQ. Mack Camera too, of course. . . any others anyone wants to put forward?

What's the terms (years, bulbs yes/no) on Mits own extended warranty?
post #3311 of 11224
Is the break-in period before getting an ISF calibration solely for the bulb or is it for other parts as well. I got my WD82837 in August, but had the Main board replaced this past weekend (problem with HDCP circuitry).

Does the main board replacement restart the break-in clock or should I be OK getting my set calibrated now?
post #3312 of 11224
Hey I have a few questions for WD-73737 owners. Mitsubishi is replacing my WD-73735 under warranty and wants to give me a WD-73737 in it's place. I checked it out in a store and the picture seems to be slightly sharper and brighter but the front ports that I loved are now missing. They are now on the side and somewhat difficult to reach. Also, what happened to the usb photo input? Is there a way to hook up a camera to it now? How easy is the remote to use? I love my current one but this one looks somewhat cheap and it doesn't light up anymore. Why do you sometimes get an hour glass on the screen for a second when you try turning the volume up or down? What do you guys think about the bright blue menu? I'm not too crazy about it. Is it my imagination or did Mitsubishi cheapen this line of tv's compared to the 2008 models? I thought they would still have some leftover 2008 models for warranty replacement but I guess not.
post #3313 of 11224
Quote:
Originally Posted by bori View Post

Does geometry correction fix the screen overscan? Take a look at my picture to see the lines on the left, and top of the screen. I do not see the three lines that are visible on the right and bottom of the screen. How can I fix this and how do you turn off geometry correction? The yellow green and white lines are present on the right and bottom of the screen.

WOW, I wish my geometry looked that good. My right side looks like yours, but the left side the yellow line bows completely out of the screen about half way up. The white line on the bottom disappears halfway across the bottom, and there is no white line across the top and both corners of the yellow line bow up significantly.

I tried tweaking it in the service menu, but it needs major adjustment that I don't think I should have to do.

So, after seeing your picture, I called Mitsubishi and they are sending a tech out next week. The guy on the phone said it sounded like a bad light engine. Make sense to anyone?
post #3314 of 11224
cool 3 years and a free bulb, no brainer, too bad my receipt says 1099, so its 99 for 3 years, still same cost as a bulb.

Quote:
Originally Posted by flyng_fool View Post

This place gives you a three year for $79 plus a free bulb.

http://dtvexpress.com/
post #3315 of 11224
Quote:
Originally Posted by Bill Broderick View Post

Is the break-in period before getting an ISF calibration solely for the bulb or is it for other parts as well. I got my WD82837 in August, but had the Main board replaced this past weekend (problem with HDCP circuitry).

Does the main board replacement restart the break-in clock or should I be OK getting my set calibrated now?

I've never heard it expressed for anything but the bulb. Electronics shouldn't have a break-in period. Works or doesn't work. Some reason to think some iris on 837 may have a break-in period tho. If you're happy with how yours is working, should be okay.

Tho it occurs to me that the shrewd thing to do would be to ask the opinion of the guy you have your eye on to calibrate it for you.
post #3316 of 11224
Quote:
Originally Posted by tapointer View Post

Hey I have a few questions for WD-73737 owners. Mitsubishi is replacing my WD-73735 under warranty and wants to give me a WD-73737 in it's place. I checked it out in a store and the picture seems to be slightly sharper and brighter but the front ports that I loved are now missing. They are now on the side and somewhat difficult to reach. Also, what happened to the usb photo input? Is there a way to hook up a camera to it now? How easy is the remote to use? I love my current one but this one looks somewhat cheap and it doesn't light up anymore. Why do you sometimes get an hour glass on the screen for a second when you try turning the volume up or down? What do you guys think about the bright blue menu? I'm not too crazy about it. Is it my imagination or did Mitsubishi cheapen this line of tv's compared to the 2008 models? I thought they would still have some leftover 2008 models for warranty replacement but I guess not.

USB input (other than for firmware upgrade) is only on the 837s now.

I like the menu, but I'm comparing to a horrid 2004 menu.

Remote sucks. Everybody agrees on that!

I'm not an expert on the 2008s --if you want to create a entry for what's been deleted from the 2008s on the 2009s (or moved to higher models only), I'll be happy to add it to the FAQ.

Oh, the hourglass thing: Yeah, I've noticed that pretty much any button on the remote that would call up the menu is pressed for the first time in a viewing session you get that hourglass pause. Then any subsequent buttons don't cause that pause again. From a computer techie perspective, that looks very much to me like the menu program loading into memory for the first time from whatever eeprom or such it usually lives on. Why they don't just pre-load it during the start-up sequence, dunno (maybe Energy Star 3.0 standards say something about that kind of thing?).
post #3317 of 11224
Quote:
Originally Posted by Tulsa62 View Post

WOW, I wish my geometry looked that good. My right side looks like yours, but the left side the yellow line bows completely out of the screen about half way up. The white line on the bottom disappears halfway across the bottom, and there is no white line across the top and both corners of the yellow line bow up significantly.

I tried tweaking it in the service menu, but it needs major adjustment that I don't think I should have to do.

So, after seeing your picture, I called Mitsubishi and they are sending a tech out next week. The guy on the phone said it sounded like a bad light engine. Make sense to anyone?

Either the light engine or misalignment of a mirror. They can come loose in there; we had one guy fix his own (but getting service is safer).
post #3318 of 11224
Whoo Hoo! I just ordered the 65837 and got a great deal from Electronics-Expo. I was set on the 835 but they offered me the same deal on the 837. I was worried about the iris problem but georule's excellent FAQ link really helped me make up my mind. Thanks to everyone who has provided info on this thread.
post #3319 of 11224
Good luck with your new set when it arrives! Glad you found the FAQ useful.

Your comment made me review the Home Theater Mag review, and I noticed they provided their own Picture+ settings and we didn't have those in the FAQ, so I added them at the top of the sample pq settings section.

Tho I do wonder --do reviewers get to keep a set long enough for the bulb to break-in? Probably not, huh?
post #3320 of 11224
Quote:
Originally Posted by Ltffmedic View Post

Whoo Hoo! I just ordered the 65837 and got a great deal from Electronics-Expo. I was set on the 835 but they offered me the same deal on the 837. I was worried about the iris problem but georule's excellent FAQ link really helped me make up my mind. Thanks to everyone who has provided info on this thread.

Electronics-Expo are great people to work with. I had a delivery problem and they took care of it right away. Good luck with the TV!
post #3321 of 11224
Quote:
Originally Posted by moogoo122 View Post

cool 3 years and a free bulb, no brainer, too bad my receipt says 1099, so its 99 for 3 years, still same cost as a bulb.

Regarding DTVExpress:

The three years includes the one year provided by Mitsubishi, so you get the one year
factory warranty plus two additional years.

They do say that their warranty covers stuff not covered by the manufacturer's
warranty.
post #3322 of 11224
They offer a 5 year too (5 total). Mack's is 4 years total.

I like both of those better than any 3 (total), unless you're planning to sell (or gift --we gave our 2005 Sony 42" LCD my 60737 replaced to a niece for a grad present) the TV before the expiration of the 3 yr warranty.

If you're really in "I hope this thing lasts me 5. . .7. . .10. . " years mode, then 4 or 5 year warranties make a lot more sense to me. That's when the spare parts start drying up in a serious way, and that's usually when the chronic/cumulative issues really start raising their head.

I don't mean that as a Mits comment so much as a "welcome to the HDTV/DTV 20 year transition" comment.
post #3323 of 11224
I went to where I purchased the TV today and explained to them about the bowing of the screen. Showed them a picture of it also. They claimed that the 82" on the showroom floor had a similar issue when they first put it out. Also claimed that the heat from the bulb had make it go away after a couple weeks. Now there TV there doesn't have any flex at all like mine does. Is there any truth to this? Or is he completely BSing me like I think he is? They said they could send out a guy to look at it and then replace it if need be.
post #3324 of 11224
73837 with V41+ 011.00 and 1218 hours on it. Bought it in June.
post #3325 of 11224
If it was me handed that line, I would have smiled and said "Great, thanks for offering to send a guy out, let's schedule that right now. . . "

Whatever you think about the general theory of his, do you really think they'd have put it on the floor for two weeks where everyone would see it before discovering that "cured" it? I find that really unlikely. . .
post #3326 of 11224
Quote:
Originally Posted by Cheezmo View Post

It is clear to me that my iris is still operating, but for some reason it has definitely become less noticeable. My theory at this point is that its "reaction time" has improved. Unfortunately that is something that is very difficult to objectively measure. I probably will attempt to track down the movie/scene that I recorded before to see if it indeed looks different now. Perhaps the iris "loosens up" and reacts faster after or a break in period. Or, perhaps my brain has learned to tune it out.

I can positively state that the iris on my 73837 was not not noticeable for the first three months I owned it. Then, seemingly instantly, it became VERY obvious and even pulsing on a constant scene, for about three weeks. Magically, it has now gone away again as of about two weeks ago.

It really makes me think there may be an intermittent connection or solder joint. If it comes back I'm taking the thing apart and looking before I call for service.
post #3327 of 11224
Quote:
Originally Posted by georule View Post

If it was me handed that line, I would have smiled and said "Great, thanks for offering to send a guy out, let's schedule that right now. . . "

Whatever you think about the general theory of his, do you really think they'd have put it on the floor for two weeks where everyone would see it before discovering that "cured" it? I find that really unlikely. . .

They are having they repair guy call me to set up a time to come out. So someone is going to look at it...eventually. Just didn't know if there was any truth to the screen tightening up over time.
post #3328 of 11224
I don't recall anyone mentioning that previously as an explanation given them when they call for service/replacement on a bowed screen, and we've had several.
post #3329 of 11224
Has anyone actually gotten their screen replaced/adjusted due to bowing?

These would be such great sets if it wasn't for the screen. I just don't understand why Mitsubishi would make them like this.
post #3330 of 11224
Certainly been some set replacements upstream for that. Don't recall if anyone had their original set "fixed" per se if the screen was really bowed/sagging.
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