2009 Mitsubishi Owners Thread (C9/737/837) - Page 116

Slightly OT, but since I own a 73837.....

I had a car dealership dress me down because I got some info off the internet that contradicted a part they put in my car. After I proved (with pictures and links) they were wrong, they were only slightly apologetic.

Well, actually, they weren't apologetic at all. I don't go there anymore...

Oh, let me add, that with 150+ hours, the reds have toned down considerably...

Would have been great to point out to the jerk that Mistubishi advertises on this site.

So does this update apply for the 65C9? If so, does the update remove the option of having the Sharp and Detail enhancement in the picture settings. Right now I have these option in my picture settings just like the 737s. I just dont have the hours working.

I just got off the phone with Mitsubishi Support again. I asked if perhaps I
got to the wrong location, and was told I was speaking to the corporate
offices, and that was as high as I could go.

She asked again for my problem description, went away for a while, then
came back and said they've never heard of this problem and requested
I send a picture of the TV displaying zero hours - which I sent.

Strange that some are getting a solution, while others are getting what
I'm getting

At least I'm not getting anything like "Why do you need that"
Of course, that may come in one of the future calls.

I'm hoping we can prove that the firmware isn't tied to serial# so we can provide it to people who want it without hassling with Mitsu. We'll see.

I don't know what would happen if someone tried to apply this firmware to the C9s. Might work. Might not.

If it did work, you'd have SE and DFI in both menus and a working hours counter.

If it didn't work, I don't know what would happen, but several not good possibilities come to mind.

If I had to guess, I'd guess it would work for at least those people who have the firmware you have on their C9s. But a guess is all it is, and if I was a C9 owner in your shoes I cannot say for sure that I'd be willing to chance it on my $1,200 TV and have to explain to Mits what happened if an inoperable set was the result.

You could call Mits and see if they'd give you one, but I suspect if they did it would be the new C9 version that doesn't have SE and DFI in the Picture menu (but does have them in the Picture+ menu). Mits doesn't advertise SE and DFI as available on the C9 --every new firmware for C9 versions should be viewed with suspicion until it is proven to not take those away completely (if you care about having them at least).

I still don't know I'd be the one to volunteer to go first for this if I had a C9, but you could call them and get the current C9 firmware, and then if you tried a 737 11.01 and it fubared your set, at least you'd have a C9 firmware to fall back on. If, if, if, if your set wasn't so fubared that it couldn't even load a new firmware at that point.

as i said in my original post

I e-mailed support on mitsu web site and stated that i use the lamp hour counter to keep track of usage since the bulb is a finite use item it will definately go out. and when i go to the 2470 menu it shows 0 hours tho i have been using the set for a few months. i would like to be able to order a bulb when life is getting short but can't due to this problem. It is my understanding that there is a firmware V41 011.01 that will correct this issue I currently show DM Software V41 011.00. Could i find out how to go about getting it.

They replied to call the 800 number and request it from there.

go to the robot system to the software section i think it is like option 7?? sorry can't remember now someone else may know.

shouldn't be this hard to do.

It was a high number on the menu. I want to say 9, but perhaps I'm misremembering.

I honestly do not know what issues the update addresses or what sets other than the 60737 are involved the guy at Mits couldn't or wouldn't give me any details. I would like for the hours of use indicator to work on my set so I'm hoping it fixes that.

The 11.01 version for C9 and 837 has a working hours counter, so I'd be very surprised if it didn't fix that issue.

Of course, for all we know it might be a newer version than 11.01 we get.

When I called the 800# I selected software update from the menu after a ten minute hold I got the first layer of rep. She was polite but pretty much just a get my info operator and check the script to see if there is a history of the problem that took with being put on hold a couple of times another ten minutes.

I was than handed over to the tech, in hind sight I wouldn't go into too much detail with the tech tell them what the problem is (definitly not mention the internet) and request the update and hope for the best.

I've got 73837 V41+ 011.00 151 hours (delivered 9/13)...

For me, the 11.00 version shows hours...

I didn't mention the Internet at all. I just said I had a friend that has the
same TV and was given the update.

I am also thinking of replacing my 65833 with a 73837. Is there anyone that has experience with both the 833 and 837 series can say if there is a "material" leap in PQ to justify the move? Thanks!

I am having an interesting situation with my Denon AVP A1 HD and wonder if anyone has any suggestions.

I just got the Misubishi 82in. When i turn everything on, it comes on for about 3sec then the AVP goes to TV/CBL and I have no output. Oviously, since I never use that out! I have to swith the HDMI bu hand on the back of the Mits to HDMI 2 then it will read it and work. the next time I turn on, same thing, then I have to switch the Mits back to HDMI 1. What is going on? Never had this problem with the sony. Almost has to be in the AVP doesn't it?
__________________
gthomas

Yeah, the V41+ version of 11.00 (837s only) does show hours based on multiple reports.

Hmm. Try alternating giving one or the other a 25 second head start (full cold boot-up for the Mits seems to be 25 seconds) before turning on the other and see if that does anything. I'm wondering if they are at different points in their bootup cycle when they first try to talk and that's messing stuff up.

good point, I'll try that thanks

So other than that annoyance, how are you liking that 82837? Got any pics for us? How's the brightness and the PQ in general? How would you compare it to your previous TVs?

I have a Mits 65C9. I watch blu ray on my BD83 and game on my xbox 360. Everything is connected to a Onkyo 805 through HDMI. What I wanted to know is if my Geometry correction is not that bad should I leave it off and keep the 1:1 pixel mapping? What is more important to have working with this type of setup?

Probably a CEC issue (http://en.wikipedia.org/wiki/HDMI). Either the Mitsu is sending out the wrong command, or the AVP is mis-interpreting it. You might try turning that off in one or the other (if you can) and see if the issue goes away. Of course as the other person said, it could also be a timing issue (one or the other giving up on the input too soon - do you have the Mitsu or Denon set up for fast turn-on / power saving?).

geo, I'll throw a comment on that one. I have about 100hrs on my 82837 now. I know I originally posted how I had to have it on bright with the bulb setting on bright and everything cranked to get it to look right when I first got it. But, during the first 30hrs I had to keep adjusting it back and now it's on natural and I put the bulb back on the stock brightness setting. It still does not display some scenes as well as my Tosh RPTV did back when that set was in it's hay day but I had the same problem with it before it was ISF'ed. I feel pretty confident if I get this set calibrated properly it will be giving my Tosh RPTV a run for the money.

CEC can definitely be turned off on the Mits in the Inputs menu.

Glad to hear it. As it ages, you might try, out of curiousity, the Home Theater Mag settings I put in the FAQ in the settings section. I think I hadn't put that one there yet when you were first playing around. And of course, even the ones you didn't think looked good originally in that section might look better now.

I notice that the service manual does not distinguish between the "chassis" of the different models 837/737 in terms of views on the connectors. I was wondering whether the 737 actually has the side connectors, including USB, but they are concealed by a slightly different outside case.

Also I notice that there is a DVI connector shown on the board, does anyone know whether that is functional?

I am sorely tempted to go in and take a look but if someone already knows...

got my firmware by UPS and upgrade went well.

Follow instructions, be sure to use power button on front of tv not remote and be sure to wait for the completed message before shutting down at the end and unplug set.

Lamp counter now showing 14 hours so appears to be working ok now.

I assume what is going to be asked next, is whether you can upload that somewhere or email (assuming you can remove the contents from the usb drive) it to those that want to test it on their units, to see whether it is serial# specific (I am not sure I have heard of that)? If it isn't, those with a lower firmware version can skip calling Mits and do it themselves, at their own risk of course. Thanks.

Got a question.

I finally got around to programming my Verizon Fios remote to work with the mistubishi 737. I still cannot figure out how to change the tv input with the fios remote.

The bottom right button on the remote is usually for changing tv input but in this case it will only flash the current input mode on the screen.

I have my ps3 and my stb powered on but it wont let me switch to those inputs. Does anyone have any experience with the Verizon Fios remote and this tv?

I am considering purchasing a 65737/C9 , to replace my Samsung HL-S5687W. What is the general consensus on the black reproduction, compared to let's say any previous RPTV's of the last couple years? I realize they might not meet some of the LCD and Plasma levels, but I am fine with my picture now and wonder if it would be better or worse? My current TV was calibrated, so that may have made a difference. I don't want to buy this TV, which ends up being mostly a size upgrade, to find out the black levels are worse (can't tell by watching in the store).

Thanks for any information.

Btw, was it 11.01 they sent you when you look at the service screen now? And surely it hasn't been 14 hours since you did the upgrade already? Or do you think the real count was in memory somewhere and now it is just showing it correctly?