So I've been trying to watch more movies on my BH200, and on both HD DVD and BD discs, I've been experiencing very brief audio dropouts as well as very brief "video distortions" - basically, the video gets scrambled and some green interference appears for a split second, and then the disc keeps playing normally (there is usually no audio dropout during this). For both the audio and video issues, I'll rewind back to the exact scene where this happens, and it does not reproduce itself, so it just seems to happen at random spots and will not happen at the same spot again.
More troubling is another problem where the disc will freeze, and then after about 15 seconds, the unit will completely shut itself off. It will then boot up fine and play through the problem scene without another issue. I can almost live with the brief audio/video issues, but this problem is quite annoying. I've had a few viewings where I watched an entire movie without problem, but this freeze/shutdown problem has happened just as frequently. This also happens to BD and HD DVD discs.
Has anyone else had this problem? I've tried to check to see what firmware I am running, and I've been unsuccessful in doing so - I've followed the directions in the firmware FAQ, but nothing pops up after I punch in the sequence of numbers while in the screen size menu. I am assuming it is very old firmware, since this was a Best Buy open box deal (they probably never updated anything) and it is a November 2007 build date. I am thinking that this might be a problem with the unit itself as opposed to a firmware problem, but what is the best firmware for me to upgrade to? I supposed it can't hurt to upgrade to see if it fixes these problems, but very interested to hear what others think......
Otherwise, does LG still repair these things, should I need to go that route? I actually still think I'm within my 30 day return window to Best Buy, although I still don't want to give up hope on having a dual format player in my living room, but maybe it will just be easier to get my $$$ back......
More troubling is another problem where the disc will freeze, and then after about 15 seconds, the unit will completely shut itself off. It will then boot up fine and play through the problem scene without another issue. I can almost live with the brief audio/video issues, but this problem is quite annoying. I've had a few viewings where I watched an entire movie without problem, but this freeze/shutdown problem has happened just as frequently. This also happens to BD and HD DVD discs.
Has anyone else had this problem? I've tried to check to see what firmware I am running, and I've been unsuccessful in doing so - I've followed the directions in the firmware FAQ, but nothing pops up after I punch in the sequence of numbers while in the screen size menu. I am assuming it is very old firmware, since this was a Best Buy open box deal (they probably never updated anything) and it is a November 2007 build date. I am thinking that this might be a problem with the unit itself as opposed to a firmware problem, but what is the best firmware for me to upgrade to? I supposed it can't hurt to upgrade to see if it fixes these problems, but very interested to hear what others think......
Otherwise, does LG still repair these things, should I need to go that route? I actually still think I'm within my 30 day return window to Best Buy, although I still don't want to give up hope on having a dual format player in my living room, but maybe it will just be easier to get my $$$ back......
