Samsung PNXXB850 & PNXXB860 Owner's Discussion Thread - Page 105

I have this display that comes up on my tv intermittently. It just started, and I don't know how to get rid of it. Please help!

Greetings,
I've been a happy owner of a PN50B550 since January '10. I broke in the screen, calibrated via blu-ray disc and have been religious about taking care of it.

I recently had a housesitter and forgot to mention that they should not watch too much SD content. Now it appears as though they watched about 4 hours of 4:3 SD content and I have bands down both sides.

I ran the scroller for about 90 minutes and a loop of HD video for another 90 minutes and can still see a faint difference in the pixel brightness.

I've read about turning on the side bars to white while there is no signal to compensate:

"If the burn-in is the result of black bar usage, you can sometimes reduce it by reversing the image of the screen. For example, let's say that you have the middle of the screen burned in because you used black bars when watching 4:3 content. Just put up the light grey bars or white bars for the side and don't display anything in the middle. How? Just unplug your STB from the unit when in 4:3 mode. The time it takes to "erase" the effects of burn-in will be in direct proportion to the amount of time that was spent watching 4:3 content with the black bars."

Does anyone have any experience doing this with a Samsung?

The problem I am having is that when there is no signal, the "no signal" graphic and the input indicator graphic stay on the screen. I don't want to leave these on for any length of time. Does anyone know how to turn them off?

Any other ideas?

I've learned my lesson with having people operate my A/V gear! Damn!

I have he same model.
Love it.

It should go away in time....actually in any situation I ever had like yours went away in no time at all and never affected normal viewing.

Personally I never watch SD content with black bars I wouldn't any flat screen tech and this model does an excellent job of stretch. I simply gives me piece of mind.

Yer 860 will be fine....4 hours? No problem.

I'm not sure of this but it looks like your TV might have gotten into Store Demo Mode. There is information on page 20 of the owner's manual on what to do to get out of it. It says:

"If the unit is accidentally set to Store Demo mode and you want to return to Home
Use (Standard): Press the Volume button on the TV. When the volume OSD is
displayed, press and hold the MENU button on the TV for 5 seconds".

I don't know if this actually works, but it is what the manual says to do.

Just thought I'd say hi as a new owner of a beautiful PN50B850. It was an open box display model at our local Best Buy. Just the panel. No stand, remote or anything. Had one of the best pictures in the store and no noticeable buzz sound. (before buying I checked reviews of the screen online). May have had a good bit of hours on it but it is plenty bright. Picked it up for only $699! I was mounting it, and Sears had a sale on the Harmony 650 Remote for $69 so remote problem solved there.
I'll probably be around here a bit as I get familiar with it.

Congradulations on your purchase. Be sure to check out the "Samsung PNXXB860 Calibration/Settings Thread" for settings that can really make your TV shine. The thread is entitled for the 860, but it should apply to your 850 model as well. Here's a link to a post that I used as a source for my settings.

http://www.avsforum.com/avs-vb/showt...6#post18214486

Any member here knows how to enable Cinema Smooth on the B850, step by step.

ALL PICTURE SETTINGS WILL BE RESET

With power off
Mute,1,8,2,power
Option is at the top, press enter
Pres down, twice I think, to highlight B850
Press enter
Press right or left to show B860
Press enter
Power off tv to exit

ALL PICTURE SETTINGS WILL BE RESET.
So write down you picture settings first.
Now when playing a 24p source(blu ray) go to video settings under picture options-> film mode you will be. Able to select Cinema Smooth.

Thanks Character_Zero

I had my 850 as a 860 for a bit, but then while watching a Blu Ray I would see what looked like dynamic contrast. For instance in a scene where two people are talking in the same room and the camera would switch from face to face, the contrast would increase on one person then decrease on the other, so back and forth the contrast would be changing. It was strange. Turning of Cinema Smooth seemed to fix it, and it wasn't the overall CS bug where the contrast would increase, it was a specific times in a movie. So I switched back to 850, but I started seeing it there too. So I have made sure I don't have any kind of dynamic contrast set on the TV or Ps3 and I have the new firmware, so I am going to try the 860 setting again to see if I am annoyed enough to switch back to 850.

I noticed that black level increases when I engage cinema smooth when watching bluray films. Is there some fix for this?

I posted back in September about my set changing inputs and going into menu for no reason. Techs came out and replaced motherboard in Sept.
Over the last two weeks it started changing inputs again. I've called the Geek Squad out and they are scheduled to repair the set this Friday (24). Hope this will be a permanent fix. It also went into demo mode on it's own. Other than this very annoying issue it's been a good set.

Please keep the group posted with the results. I posted earlier this year that my 1.5 year old set started acting strangly as well without any good reason (still at the same location since I bought it). I still have not put my finger on what causes the issue.

It changes input and I need to unplug the set to regain control (the remote or front buttons become non-responsive). Then, when it is back on, it is in store demo mode and I need to access the Services menu (which resets any calibration settings) to fix the issue. It has happened about once a month for the last 6 months and annoying but not enough to change the set. The last time it happened, I had guest in the house watching TV and had to do the whole setup change in the services menu and later reapply my calibration settings.

My set is not under warranty anymore so any input into the cause will be appreciated. Thanks!

Have you guys tried updating the firmware?

I am running the latest firmware and have not seen an update for quite a few months (no new firmware since the problem started for me).

Long time member, kind of first time posting on this site.
I have a P50B860 that I got around March of this year, I have the latest firmware 1018.
My uncle showed me his 55" Samsung LCD TV that he recently purchased at Wal-Mart. When he played Pearl Harbor Blue Ray on his TV, I couldn't believe how good of a picture quality it was. The people and images were just amazing on how real it actually looked and I'm talking about the pans from one person to the next it was so smooth it was real. When he switched it to regular SD Direct TV channels it almost looked the same with some delays and freezing here and there on some pictures. I have the 860 TV above with a Samsung 6500 BR Player and playing Avatar and such, granted the color of the picture is amazing but it just doesn't have that picture of the refresh rate of looking real life.
Is it truly the differences in the TV? Or is there a setting that I'm not catching on mine? I have HDMI, 24fs, 1080p set with cinema smooth on.
Any help or what is it I'm missing to get that kind of real life popping out picture?
Thanks!

I hate that almost unnatural fluency I see on my father's Philips 9xxx series LED LCD. Every movie looks like a damn soap opera, and don't even get me started on the colors...

It sounds like he has that god awful dejudder option enabled. I turned that off on my parent's LCD tv. It makes movies look like they were filmed on 30fps Soap Opera tape. Most plasmas have an option to reduce stuttering (Samsung calls it Cinema Smooth). It is no where near as jarring as dejudder on an LCD and looks more like film.

Geek Squad was out on the 24th as scheduled. They replaced the motherboard again and some switch. They left no paperwork so have no idea what switch they replaced. It is working fine now.
No longer changing inputs or going into menu. This is the second motherboard on this set in two years. Last repair was in September of this year.

Ordinarily i stay away from maintenance plans but it's paying off on this set. If i find out what switch they replaced i will post it.

I have scheduled the calibration for January 20th. Oh and I do have the latest firmware.

There could be a few things going on here.
1st I'm pretty sure his tv is stuck in dynamic mode which "enhances" contrast & brightness.
2nd As mentioned with the lcd's & led's there might be an option for the 240hz enabler that gives it a "fluid" transition when panning.
3rd You may just pefer the look of the lcd. They tend to have more pop & vivid looking scenes compared to a plasma. We have been conditoned to precieve this as what tv is supposed to look like, but it's not natural, it's almost "cartoonish".
Now foccusing on the Samsung 860. It has to be calibrated.
I bet you could reproduce your uncles tv picture by setting the picture to dynamic & and enabling cinema smooth. It would look similar to his, but
that would be unrealistic. This Samsung is probablly in the top 10 in consumer plasmas, but it does have some downfalls. 1st the black level is not as great as some of the competitors. 2nd, it's gamma response is not very linear, but verry acceptable. The upside to this tv as you mentioned is that it has the best color on the market(out of the box). Now if you don't plan on calibrating your tv, then the best advice I can give you is make sure you set it to
o Picture Mode : Movie
o Cell Light : 9
o Contrast : 88-94
o Brightness : 49
o Sharpness : 0
o Color : 50
o Tint : G50/R50
• Advanced Settings
o Black Tone : Off
o Dynamic Contrast : Off
o Gamma : 0
o Color Space : Auto
o White Balance : Factory Default
o Fleshtone : 0
o Edge Enhancement : Off
o xvYCC : Off (Greyed Out)
• Picture Options
o Color Tone : Warm 2
o Size : 16:9
o Digital NR : Off
o HDMI Black Level : Low
o 1080 Full HD Motion Demo: Off
o Film Mode : Auto 1 (Cinema Smooth for 1080P/24)
o Blue Only Mode : Off

There is a thread started on the forums with some calibration settings that others have spent the time to calibrate their tv's(including myself). As you will see no one agrees on settings, but I can gurantee you my set looks pretty close to natural as I've seen on any tv. My Dish network looks ok, not my tv's fault(dish compresses the signal). Blu-ray looks absolutely amazing though. There has been a reorted issue with cinema smooth on this tv. It brightens the picture when engaged. My suggestion would be to lower the contrast a noth or two & then lower the brightness to 48 to compensate for this bug or do like most and just leave it off, because this tv is pretty smooth with it disengaged. I've put in over 100hrs reading & researching on how to calibrate tv's & I've also spent about $500 on equipment & software to do it. Here is a link to the thread:
http://www.avsforum.com/avs-vb/showthread.php?t=1158006

Isn't out there any fix for this Cinema Smooth bug? It brightens the picture so much that it's almost useless in a dark room .

I wish there was a fix for the cs bug. The last fw update seemed to improve the brightness increase a bit but as noted in a darkened room it is still too light. Maybe we need to start to 'bug' Samsung about it.

Does anyone have any picture settings for the 860 for PS3 gaming?

Question to all B850 owners: is there a few millimeters space where the bezel meets the panel? I mean, in the corners the bezel sticks firmly to the panel with no space left (cant move the bezel), but except for those 4 corners, my tv has 2-4 mm space between the bezel and the panel. I'm quite sure this must be some kind of defect, but since I've never seen another B850/860, I'm not sure.

My screen just went black. I hear a click and a high pitch noise that cycles on and off. I have a red indicator light at the on off button but TV will not power up?

Any suggestions.

Do you see any faint cracks in the screen... actually, behind the front piece of glass?

Dear Chad,

Can you provide more details about this claim you have made?
Why the "modified" "ANSI" (ANSI should not be used here, as ANSI has not adopted this contrast measurement), is closer to "real world contrast"?
Are there any data/measurements/papers that support this claim?

What is the pattern used during this "modified" contrast measurement?

Regards,

George

I have a PN50B860 and Samsung BD-C6500 Blu ray. I have tried multiple blu ray discs and still do not have the option to enable cinema smooth in the picture options menu. It is always greyed out, no matter what I try. Hoping someone can offer a little guidance. Many thanks!

Also I am currently in Movie mode on the TV.

This feature only works thru HDMI. Check your blu ray player menu and verify that 24p playback is enabled. On page 32-34 of your manual it explains how to do this. Turn off BD WISE. In your resolution screen on the blu ray player select 1080@24 on. After this go to your movie frame (24fs) screen and turn this option ON. Once the movie plays, go to your tv menu on the B860 and select cinema smooth. This option will only be available while the movie is playing. After this you should be all set.

Thanks for your response. I have checked everything you suggested and still no option to enable cinema smooth. When I play a blu-ray (bd-c6500) via hdmi through my HK AVR254 receiver it will not detect 1080 24p for some reason. I have double checked my settings on blu ray player and (24fs) is set to On.

I then by-passed the receiver connecting blu ray player directly to the TV and now the Cinema smooth/film mode option is available to select.

It looks like I have a new input called BD Wise on the source selection and none of my settings are saved anymore. It defaults to standard mode and under picture settings I can now select cinema smooth. Not sure I really understand unless there's a problem feeding the 1080 24p signal through my AVR254 receiver?