Samsung PNXXB850 & PNXXB860 Owner's Discussion Thread - Page 106

I've read a lot about horizontal line bleeding, but I experienced vertical line bleeding since a few days, which is only noticeable on moving picture material, on static it cannot be seen. When there is slow panning with wide shots of sky, snow etc. it becomes visible - 3-5 darker vertical lines appear. Kinda annoys me since otherwise the TV has a beautiful and homogenous picture, but when playing stuff like Red Dead Redemption, or watching a movie like Minority Report, or the car scene at the beginning of Star Trek, or the Antarctica scenes from Planet Earth and Life, every time I see it it drives me nuts. The set still has half a year warranty left, do you think this can be fixed by exchanging the panel?

Neotheone,

You definately need to call Samsung tech support as the problem will likely increase with time. I did so and they replaced the whole screen with boards. This included the screen itself with all boards behind it. Only few components were transfered from the old one to the new one.

This has resolved my issue but.....4 months later it started again. Started very lightly but now is doing it to a much greater extend. A tech came back again and first said he would order a new power supply. After a day he called me back and said he needed to bring my tv to his repair shop to do a deeper analysis of some on the components.

I am not very warm with the idea of loosing my TV for several days and honestly I am starting to think I may have got a lemon...specially that my warranty will be over in two months. The tech is coming next monday to take it so lets hope they will be able to nail down the root cause and fix it once and for all.

Neotheone,

You definately need to call Samsung tech support as the problem will likely increase with time. I did so and they replaced the whole screen with boards. This included the screen itself with all boards behind it. Only few components were transfered from the old one to the new one.

This has resolved my issue but.....4 months later it started again. Started very lightly but now is doing it to a much greater extend. A tech came back again and first said he would order a new power supply. After a day he called me back and said he needed to bring my tv to his repair shop to do a deeper analysis of some on the components.

I am not very warm with the idea of loosing my TV for several days and honestly I am starting to think I may have got a lemon...specially that my warranty will be over in two months. The tech is coming next monday to take it so lets hope they will be able to nail down the root cause and fix it once and for all.

Anyone got any good PS3 game settings for this tv? I do not like the warm preset I use cool or normal.

Hey
I have an issue here!
My panel is now over a year old and never had a single problem with it.
It all started yesterday as soon as I plugged in my iPhone 4 on my PC which is *in the hdmi input 2, to watch a clip of my son I ad just made. Than the TV menu set up screen came on and off, at first I thought *someone was sitting on the remote but I soon realized the problem was much worse.I managed to get it going fine for the rest of the evening but not long after I turned it back on the next morning the problem worsen then it was like the volume went up and down the input changed, the Chanel number were looping and the Ir led was going crazy.
So I decided to give the firmware update a try I put in the 1012.3 version I then watch it for 2and a half hours and seemed OK for now fingers crossed I will now go back to my TV watching and will keep you posted!
Thank's

What is the laps of time between each episodes ?
Just trying to seek encouragement!!
Mine keeps going,it's now been 5 hours since upgrade to 1012.3 and no free games yet! Just a coincidence? Hope not!!

This would happen weeks or days apart. For now, I am not sure if it's encouraging but I don't recall seeing the problem more than once since I posted my last comment in December (and no recollection of having seen it in the last month or two). I say not sure it is encouraging because it is not clear why it started in the first place and why it seems to have now ended. So, there is hope that it will improve or fix itself

How about other people who had this issue (of the TV having his input change with no reason and going to store demo mode)? Any update?

Quick update for those that would be interested or would have the same issue I got.

The repair company took my TV and brought it back to me a week later telling me that only adjustments had been made to it. It took no more then a day to confirm that the issue (red dancing pixel on the upper part of the screen) was still there. A third call to SAMSUNG, The rep they tell me that the repair company will pick it up again for repair. I tell my concerns and my lack of confidence that they will be able to fix it but they tell me they can do nothing until the repair company look at it again.

So third pick up of the TV. This time I call every 2-3 days to get an update. They are still doing adjustments. After 3 weeks of waiting they tell me that they have ordered a new screen board (the same that had been changed about 5-6 months ago). They (the repair company) said they add recommend a full replacement of the set but were approved a replacement of the screen board by SAMSUNG tech. Like I was very concerned that the issue would come back and by the fact that they did adjustments for a total of 4 weeks before deciding to order a part that had already been replaced I did complain with SAMSUNG and they agreed for a full replacement of the set.

The only issue is that the replacement will be performed by the store I bought the set a year ago and not by SAMSUNG directly so I still don't know by what it will be replaced as of now. I was told it would be equivalent or superior. Since they don't have C8000 anymore I am hoping I will be able to get a D8000 instead. Unfortunately I will have to wait a few days before finding out.

Ghis

I just had my tv calibrated professionally for the first time about 2 weeks ago. With that said, I am pretty disappointed with the results. I found the tech on the calibrators forum and he had a good reputation. My question is what do I do next? Anyone else have their B860 calibrated? I am willing to share my results or have someone look at them to see if my set is in the ball park. Thanks!

A lot of folks don't like the way a TV looks when calibrated to exact specs. All their life they have seen distorted pictures & perfect isn't normal.

Hey, I've had this TV for a while now and the warranty has expired, i just tried turning it on and it wont turn on, it has the power up sound but there is no picture at all, anyone have any idea what it might be? or am i in the market for a new one?

Its a PN50-B850 btw.

I calibrated my son's 860 using a eye-one pro and the results were excellent( i am a hobbiest,not a professional) The key to it looking it's best is to put the cell light to 10. Something magical happens. Light output measured a full 43 ftl. Black level is good ,but Panasonics do a bit better in this department. This is one of the few tvs where the cms system actually works properly. Adjusting it really helps dial in an excellent picture but it still looks good left alone. Make sure u turn off 24frame mode because it does not work right! It elevates the black level and adds noise to the video image. Samsung has not done anything about it.

Unplug it for 10 minutes. Assuming correct input is selected, if this doesnt work then you have a genuine issue.

Awesome. Pretty cool learning experiecnce huh. Just from my experience, if you want to use 24p. I calibrated using 3 modes. First I enabled the day/night calibration options in the service menu, then I calibrated day at around 43fl, with backlight at 10 7 brightness at I think 51. Then I calibrated night at around 35fl, backlight at 8 & brightness at 49. Then I used movie mode and enabled cinema mode(24p) & calibrated movie mode to look as good as possible with it enabled. It actually turned out pretty good. I also calibrated the cms to the night mode, beings that it was the most important mode(the one most used). The results were great. The picture is kind of neutral, no dynamics, but it is a plasma. If you want pop, buy a LED. The color is spot on. The only thing that kinda lets me down is the dark level. Like you said, it doesn't matchup to the Pany. The deep black on the Samy is almost has a greenish tint to it. Kinda weird if you ask me, but overall I'm happy with it.

I am not sure whether anyone has encountered this situation.

I just found some cracks on my Samsung PN58B860 panel. We didn't do anything wrong to the TV. Originally, we can see small crack at the bottom left of the TV, and it became larger and larger and, finally, we could not see any display after several minutes.

The TV just passed the warranty. However, we could still consider to replace the panel. Would it be still fixable or worthwhile?

I've got a couple silly questions...I'm sure they've been answered already.

I've got a PNB850 and just realized an image(letters) have burned in.

My pixel shift option is greyed out...is there a way to enable it?

I'm running the scrolling option with side grey light on...is running this for a few hours the best way to remove it?

Also, 24p Cinesmooth? Mine seems to work but the lip syncing appears to lag noticeably. Will going into the service menu and performing the 860 trick fix this? I'm guessing not but figured I might as well ask while I'm at it.

Thanks.

If it helps...I'm running the hdmi signal through a Yamaha 565 receiver.

Just realized it says Planet Earth...haven't played that since before last Christmas.

Looks like it's permanent. It's still under warranty, maybe I'll take it back. Too bad because the picture quality is really good.

Have you run the scrolling anti-image retention?

Been running it since I got home from work a couple hourse ago...just might leave it running all night. It hasn't helped much so far...still says Planet Earth at the top of the screen.

Be careful. Burn in images is not covered in your Samsung warranty. If you have a burn in and you cal Samsung it will void your warranty. Read your store warranty and verify that it covers burn ins before you contact them.

I got it at Best Buy...they were very specific about the Best Buy warranty covering IR and burn-in. It's still good for another year and a half...I just got it on clearance last August/September.

I do want to thank people for leaving calibration settings...I am looking forward to trying them out today.

Oh yeah...any recommendations of fixing the voice lag using the CineSmooth feature would be nice. But the TV still looks great playing at 60HZ.

Instead of sending the HDMI cable through your receiver, try sending the HDMI directly to the TV and a digital audio cable (coax or optical, whichever works best for you) to the receiver. With this setup, you would lose the opportunity to have the new lossless audio formats available on Blu-Rays, but at least you could try this to see if it eliminates your sync problem.

I bought my 860 back when it came out in '09 and its starting to crap out on me. After watching the set for about 30min to and hour, the IR red dot sensor on the bottom right hand corner of the screen starts flickering non-stop. The volume indicator pops on the screen either turns the volume all the way up or all the way down and stays on-screen. The tv will either stay on with the volume indicator on or it'll power itself off after a while longer. It'll either do that with the volume or it will change sources to cable and just start changing channels like crazy. If I go and touch the sensor and try to turn the volume up or down or change the channel, it registers the input but keeps doing the same thing as soon as I stop touching it. i've seen where others have had this problem as well.

Anyone got any suggestions, or fixes?

I have a tech coming out to replace the front sensor panel.

I cant wait till the new Panasonic V30 comes out, I tired of these problems with Samsung.

I have found that Dynamic gives the best PS3 game experien e, for me. I have "Movie" mode ISF calibrated for films on the PS3 but it doesn't look quite right for games. I had to tweak some of the settings on Dynamic to get it to look right but it works well.

Don't forget to turn on Game mode which is under setup. It will help with video lag, reducing it from around 120ms to about 20ms.

Thanks. I already adjusted my tv to some great game settings on standard. After calibrating my LG LX9500 I saw how my games should look so I adjusted from that image. This Samsung gives me a little deeper colors due to its a plasma so I adjusted the set on standard with that in mind.

@jameskollar
Game mode takes away from the picture quality no matter how you adjust it. With my settings my lag is around 38ms which is excellent and I am still unstoppable in any online shooter. Remember all lcd's except for the LG LX9500 has bad input lag. On average its around 50ms or higher even on game mode. On my LX9500 the lag is also at 40ms due to my settings but it can get a little lower. Input lag will only effect you the most in games like rock band. Unless you have a tube television with component cables input, lag will always exist due to the HDMI port is not fast enough and the tv reprocesses the image to give you a great picture. These two factors gives you your input lag.

Not wanting to start an argument, just discussing. We are talking about the Sammy plasmas in this thread, While I was not able to find out the exact numbers for B800 series, I did find the numbers for the C7000 plasmas which is highlighted below. The numbers came from here (scroll down a bit to see the relevant post and a link to tests for other TVs). Since the C series are newer I would expect the older Samsungs to have similar numbers. In fact, I had a Sammy DLP that had the same overall lag (110ms) but did not have a game mode. The thing is, game mode bypasses a lot of the lag producing preprocessing hardware reducing lag on this series and from what I have read there is no other way to bypass this processing except game mode. And you are right, it does reduce PQ.

That said, why would anyone play games on this series of plasma unless you intend to replace it? The screens are subject to burn in. I know because I have a favorite news channel I watch regularly that has a bright white rectangular bug that has caused permanent burn-in. No amount of scrolling screen will get rid of it. Watch out for those HUDs.


Brand Model Standard Game mode
Panasonic TX-L42D25E 20 ms 23 ms
Panasonic TX-P37X20 20 ms 13 ms
Panasonic TX-P42G20 43 ms 30 ms
Panasonic TX-P42V20 23 ms 20 ms
Panasonic TX-P42X20E 17 ms 20 ms
Panasonic TX-P50G20 47 ms 17 ms
Panasonic TX-P50VT20 37 ms 17 ms
Panasonic TX-P50X20 27 ms 17 ms
Sharp LC-22LE320E 17 ms 17 ms
Sharp LC-40LE820 140 ms 17 ms
Sharp LC-42SH7 30 ms 30 ms
Sharp LC-46LE810 143 ms 30 ms
Sharp LC-46LE820 100 ms 13 ms
Sharp LC-52LE820 143 ms 37 ms
Toshiba 37RV685D 30 ms 5 ms
LG 32 LD358 13 ms 8 ms
LG 37LE5308 57 ms 33 ms
LG 37LE5800 67 ms 50 ms
LG 42 LD458 20 ms 17 ms
LG 42 SL9000 33 ms 20 ms
LG 47 LX9800 117 ms 103 ms
LG 50 PK980 43 ms 43 ms
Philips 40PFL5605H 77 ms 10 ms
Samsung 32 C5100 8 ms 8 ms
Samsung 32 C6000 100 ms 47 ms
Samsung 32 C6500 107 ms 47 ms
Samsung 32 C6510 100 ms 43 ms
Samsung 37 C5100 17 ms 17 ms
Samsung 40 C6000 100 ms 47 ms
Samsung 40 C6500 110 ms 50 ms
Samsung 40 C7000 93 ms 43 ms
Samsung 40 C7000 3D 43 ms
Samsung 40 C8000 100 ms 50 ms
Samsung 40 C8000 No Dimm 30 ms
Samsung 55 C7000 100 ms 33 ms
Samsung PS50C530 33 ms 17 ms
Samsung PS50C7000 103 ms 13 ms
Sony KDL-32EX600 37 ms 23 ms
Sony KDL-32EX700 60 ms 33 ms
Sony KDL-32NX500 13 ms 13 ms
Sony KDL-37EX500 30 ms 23 ms
Sony KDL-40BX400 20 ms 13 ms
Sony KDL-40NX700 60 ms 33 ms
Sony KDL-46EX402 13 ms 10 ms
Sony KDL-46EX700 77 ms 43 ms
Sony KDL-46NX700 63 ms 50 ms
Sony KDL-52NX800 70 ms 30 ms

Well fortunate for me when I get burn-ins it goes away within a few minutes of tv watching or game play which does not happen that often. I have put a lot of gaming hours on it, and the Samsung is still my primary gaming tv, while the LX9500 is my family set. On plasma tv's you should go through your break-in period (I did a 300 hour break-in) to greatly reduce burn-ins, also I have had my set for over a year now. Well my input lag was tested with my standard settings and I received 38ms. I have not measured it in game mode because I don't like the look of it. Those lag numbers you displayed was taken on the default setting without proper professional calibration and its hearsay. Once a tv is properly calibrated the power consumption will greatly reduce, burn-ins will be occurring less and you can reduce your input lag. Turning off enhancements and accurately reducing settings will in turn reduce your lag. Also use ultra high speed HDMI cables, I use the M2000 monster cables, this will also help reduce the input lag. The LX9500 was a comparison to display input lag in other sets. Your comparison set is your Samsung DLP which I take that you have tested the input lag. Other people research is still hearsay do to you was not there in person. It is unknown what they use to test the speed, the settings on each display, power source, cables and type of cables (Component, HDMI), etc... .

Just so you know, the delays I am reporting are for my PN58B860 from Aug, 2008, not just my old and now gone DLP. My set has also been professionally calibrated (no, not by GeekSquad, by a well regarded calibrator) and in order to have a properly calibrated monitor you MUST use the preprocessing circuitry which introduces a fixed lag time on THIS series. Game mode bypasses this circuity which is one of the reasons the PQ is crappy. Component still has lag as it too must go through the preprocessing.

Here's a simple test and it's how I came up with my numbers. You'll need a source (i.e. Comcast STB) and an AVR with 0 delay. Hook up the optical or HDMI from the STB to the AVR with some volume and match that volume from with the speakers from the TV. You'll hear an echo. That's the time lag. Now, on your AVR, dial in some delay. The echo goes away at about 110ms meaning that's the lag. The processing in the Samsung video and sound is in sync so that is the reference. I've done this many times and it is very repeatable.

BTW: You can remove lip sync issues from and STB connected via HDMI by using the optical out on the TV to drive your AVR as the signals will remain in sync. You'll even get 5.1 DD as long as you set the STB to Passthrough mode on the HDMI menu screen on the STB.

PS. Burn can happen with these screens, however, YMMV. I work from home and stupidly left my TV on a single news channel as background noise so I've probably got a lot more hours on my set than most people.

Anyway, nice chatting with you. You may still disagree which is ok. Goodnight.